04 Jun 09 Getting Started
Welcome to the Gossimer Support Knowledge Base. Here we have listed detailed information regarding all our current Product and Service offerings and answers to your every possible query. The Gossimer Support KB has been divided into Categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into Sub-Categories and Answers, detailing a particular action or query.
- Logging into your Control Panel
- Take a Demo of all our Products and Interfaces
- Domain Name Registration & Management
- Email Hosting
- Web Hosting
- Website Builder
- Live Chat Services
- Digital Certificates
- Domain / URL Forwarding
- Email Forwarding
- Managed DNS
- Customer Control Panel Guide
- Reseller Guides
- Important Notices
In the event, you are unable to locate a particular resource, please make use of the Search box provided on the top of the page or inform our Support Team at http://support.gossimer.biz/.
Tags: Amp, Chat Services, Customer Control Panel, Demo, Digital Certificates, DNS, Domain Name Registration, Domain Url, Interface, Live Chat, Search Box, Service Offerings, Support Knowledge Base, Web Hosting
03 Jul 09 Microsoft Outlook 2003
Follow the steps described below to use Microsoft Outlook 2003 to send/receive emails from your Email account.
1. Start Microsoft Outlook 2003. On the Tools menu, click E-mail Accounts.
2. Select Add a new e-mail account and click Next.
3. Under Server Type, click the appropriate incoming mail server type and then click Next.
4. Under the User Information area, type the name that you want others to see when you send a message, in the Your Name field. Incase you selected POP3 as the incoming mail server in the above step, enter the Incoming mail server as pop.yourdomainname.com. If you selected IMAP as the incoming mail server, then the mail server you need to use is imap.yourdomainname.com. The SMTP server address in any case will be entered as smtp.yourdomainname.com. Type your complete email address and the corresponding password in the User Name and Password boxes respectively under Logon Information.
5. Now click More Settings button and select the Outgoing Server tab. Here you need to check the My outgoing server (SMTP) requires authentication checkbox. Once that is entered, click OK.
6. Click Finish to close the E-mail Accounts dialog box.
7. Now under Send/Receive button, click Send/Receive All and the mails will be downloaded.
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.
To circumvent this, Gossimer allows you to use an alternate port 2525 for sending mails if port 25 is blocked -
a. In Microsoft Outlook 2003, on the Tools menu, click E-mail Accounts.
b. Select View or change existing email accounts and click Next.
c. Select the email account you wish to modify and click Change.
d. In the Internet E-mail Settings section, click More Settings.
e. Under the Advanced tab, replace the default port number 25 with the alternate port number 2525 in the field provided for Outgoing server (SMTP).
f. Click OK, Next and then Finish to save the changes.
Tags: Authentication, Default Port, E Mail Account, Email Account, Email Accounts, Gossimer, Imap Mail, Incoming Mail Server, Information Area, Isp, Mail Accounts, Mail Box, Mail Server Type, Mail Service, Microsoft Outlook 2003, New E Mail, New E Mail Account, New Mail, Outgoing Mail Server, Outgoing Server, Password Boxes, Pop3 Mail, Server Mail, Server Tab, Settings Button, Smtp Server Address, User Information
