13 Aug 10 Getting Started
Welcome to the Gossimer Support Knowledge Base. Here we have listed detailed information regarding all our current Product and Service offerings and answers to your every possible query. The Gossimer Support KB has been divided into Categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into Sub-Categories and Answers, detailing a particular action or query.
- Logging into your Control Panel
- Take a Demo of all our Products and Interfaces
- Domain Name Registration & Management
- Email Hosting
- Web Hosting
- Website Builder
- Live Chat Services
- Digital Certificates
- Domain / URL Forwarding
- Email Forwarding
- Managed DNS
- Customer Control Panel Guide
- Reseller Guides
- Important Notices
In the event, you are unable to locate a particular resource, please make use of the Search box provided on the top of the page or inform our Support Team at http://support.gossimer.biz/.
Tags: Amp, Chat Services, Customer Control Panel, Demo, Digital Certificates, DNS, Domain Name Registration, Domain Url, Interface, Live Chat, Search Box, Service Offerings, Support Knowledge Base, Web Hosting
03 Sep 10 Changing your Certificate Maintenance Password
The Certificate Maintenance Password is required to manage your Digital Certificate with thawte through the Gossimer Control Panel.
Changing your Certificate Maintenance Password
It is recommended that the Certificate Maintenance Password is modified only in case the password has been compromised.
For modifying the Certificate Maintenance Password, you are requested to get in touch with our Support Team at support@gossimer.com. Gossimer will have the password modified by contacting thawte.
Certificate Maintenance Password modified by you directly through thawte
Ideally you should not have your Certificate Maintenance Password modified by directly contacting thawte or else operations from within your Control Panel will fail. If you have modified this Password directly through thawte, then you must update the same by performing the steps mentioned below:
- Login into your Control Panel, search for the Digital Certificate and click on the same. Click here to find instructions to accomplish this >>
- Click on the Change Password button to update your Certificate Maintenance Password.
- Upon entering the New Password, complete this process by clicking on the Confirm button.
The Change Password button is only displayed after you have enrolled for a Digital Certificate.
Tags: Change Password Button, Changing Password, Control Panel, Digital Certificate, Gossimer, Maintenance, Nbsp, Thawte
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]