Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Upon successfully placing a Transfer Request [that is after you have paid for the same], your domain name’s Transfer action will initiate. You can easily track the status of your domain name’s transfer by following these steps:
1. Login to your Control Panel and search for the domain name for which you have placed the Transfer request.
2. Click on the domain name.
3. Note the Action Requested and the Status of the Action. There can be only 3 Statuses of a domain name that has not yet been transferred to Gossimer -
Trying to fetch Admin Contact Email Address:
Our system automatically fetches the Admin Contact e-mail address by contacting the Whois Server of the Current Registrar. However, sometimes the Current Registrar’s Whois Server does not respond to our request.
Ideally our system attempts to fetch these details every hour. In case, the Current Registrar’s Whois Server does not respond to our system, we have to manually fetch these details. If the status of your Transfer Order continues to display this status for over a few hours, please contact our Support Team at support@gossimer.com.
Transfer waiting for Admin Contact Approval:
Upon initiating a Transfer, our system sends an e-mail to the Admin Contact of the domain name as appearing in the Whois Server of the Current Registrar. You can verify the e-mail address we fetched from their Whois Server, at the time you initiated the transfer within the Order Details page itself.
In case the Admin Contact does not receive the Transfer Request in an hour after placing a transfer, you may resend the Transfer Request by clicking on the Resend Authorization Request button.
IMPORTANT
There might be instances where the Admin Contact Email Address was changed after the transfer request was placed. In such a case, clicking on Resend Authorization Request would NOT send the mail to the new Email address. To send the Email to the new address, the current transfer needs to be failed and a fresh transfer order needs to be placed.
Sometimes, it may be possible that the Admin Contact has still not received an e-mail sent by our system, due to any of several problems including network blockages, spam filters, etc.. To circumvent such a situation, you may click on the Transfer Fax Form button and follow the instruction therein, to send us your consent to Transfer your domain name to Gossimer.
We await for 5 days for the Administrative Contact to approve the Transfer. If the Administrative Contact remains silent (neither approves or disapproves the transfer), we assume that the Administrative Contact does not wish to transfer his domain name and we delete this Order in our system.
Transfer waiting for Losing Registrar Approval:
You may see this status when the Domain Name Holder has Approved the Transfer Request sent by Gossimer and now the transfer is awaiting the Current Registrar to approve the Transfer. Ideally, your domain name should transfer in 5 days since the time this status is displayed.
Tags: Address Email, Authorization Request, Contact, Control Panel, Current, Current Registrar, Domain Name, Domain Transfer, E Mail Address, Instances, Mail Email, New Address, New Email Address, Request Button, Search Domain, Send Email, Send Mail, Statuses, Transfer Request, Verify Address, Whois Server
You may get this error when you execute a Transfer for a Domain Name (except a .EU Domain Name) from another Registrar to Gossimer.
In order to ensure that, an Authorised person is placing this Transfer Request, we send an email to the Administrative Contact of the Domain Name for authorising the transfer. We need to fetch the e-mail address of the Administrative Contact from the Current Whois Record from the Losing Registrar.
If for some reason we are unable to contact the Whois Server of the Current Registrar you will get this message. There are two things you can do at this stage -
1. You would have received an e-mail with instructions on sending a Fax authorisation for these transfers. You can use that fax authorisation to action the transfers.
2. You can simply wait for upto 48 hours. We would attempt to contact your Registrars Whois server for the Administrative contact details every hour for 24 hours, and even try the same manually. In almost all cases we will be able to send the Administrative Contact E-mail within 48 hours.
IMPORTANT
This process would not be applicable for a .EU Domain Name, since the Authorization mail is sent directly from the Registry to the Registrant Contact’s Email Address.
Tags: 48 Hours, Attempt, Authorisation, Authorised Person, Contact Details, Current, Current Registrar, E Mail Address, Email Address, Eu Domain Name, European Union, Fetch, Losing Registrar, Registrant, Registrar, Send An Email, Send Email, Send Mail, Sending A Fax, Stage 1, Transfer Request, Whois Record, Whois Server
There are certain regulations to be followed while updating contact information for certain domain names registered with Gossimer
.US domain names
The Registrant contact of every .US domain name needs to bear valid Nexus Information. The Nexus Information consists of
- The Application Purpose: Whether the domain name being registered is for Business use (Profit/Non-profit), personal use, etc.
- The Nexus Category: Whether the person registering the domain name is a resident/citizen of the United States of America, or the Domain name is registered for an organization based in the United States, or having an office or facility therein.
If you were to modify the Name/Company name for an existing contact of a .US domain name, the system would prompt you to specify the Nexus information for this contact.
.NAME domain names
When you register a .NAME domain name or have a .NAME domain name transferred to your account with Gossimer , you have to wait for 5 days before you can update the Registrant contact details.
Tags: Contact Details, Contact Information, Contact Name, Domain Register, Gossimer, Name Domain, Nexus, Personal Use, Register Domain, Register Name, Registering Domain, Registrant, Resident Citizen, States Of America, United States, United States Of America, Us Domain Name, Us Domain Names
Upon successfully placing a .EU Transfer/Trade Request [that is after you have paid for the same], your domain name’s Transfer/Trade action will initiated. You can easily track the status of your domain name’s Transfer/Trade by following these steps:
1. Login to your Control Panel and search for the domain name for which you have placed the Transfer/Trade request. Click here to read how >>
2. Click on the domain name.
3. Note the Action Requested and the Status of the Action. The various Statuses of a domain name that has not yet been Transferred/Traded are described below -
Initiating Trade Request: Once the Transfer/Trade order has been executed, the status of the Transfer/Trade order is displayed as Initiating Trade Request. This is the stage where the Transfer/Trade request has not yet been forwarded to the Registry by the System.
Trade waiting for Confirmation: Once the System forwards the Transfer/Trade request to the Registry, the status of the Transfer/Trade order is displayed as Trade waiting for Confirmation. In case of a Transfer, the Registry will send an authorization request to the Registrant of the domain name while in case of a Trade, the authorization request is sent to the current as well as the new Registrant. All the concerned parties have to approve the action within 7 days. If the Transfer/Trade is not authorized within 7 days, the authorization need to be provided through a fax to the Registry. The status of the Transfer/Trade will continue to be displayed as Trade waiting for Confirmation throughout this period.
Trade Request Approved: Once the Registrant (in case of a Transfer)/current as well as new Registrant (in case of a Trade) provide the the authorization, the status of the Transfer/Trade will be shown as Trade Request Approved.
Order Locked In Processing: If the domain name is being Transferred from another Registrar, the System will create .EU Contacts having the same information as existed at the old Registrar and associate these Contacts with the Transferred domain name. The System will display the status Order Locked in Processing while all such internal processes are being carried out.
Tags: Authorization Request, Confirmation, Control Panel, Eu Domain Name, European Union, Gt 2, Registrant, Registrar, Statuses, Trade Request
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For Customers -
You can modify the Name Servers and Contact Details of your domain names (except .ME, .EU, .UK and .ASIA domain names) in Bulk. Please follow the steps mentioned below to do the same:
1. Login to your Customer Control Panel from http://manage.gossimer.biz/customer.
2. Go to Domains -> Domain Registration -> Bulk Actions -> Bulk Modify, there you would have to enter the domain names whose information you wish to Modify or you can Search the same by Searching from the Search form provided below on the same page.
3. Here you can Modify the Contact Details by using any of the Contacts Available. If you wish to Add a new Contact, you can do so from the Control Panel by going to Domains -> Domain Registration -> Contact Management -> Add.
4. Below, you would find the Radio Button, select the FIRST BUTTON, if you do not wish to Modify the Name Servers and SECOND BUTTON, if you wish to Modify the Name Servers as well.
5. Enter the Name Servers, that you wish to keep for all the selected domain names and hit Submit.
IMPORTANT
At any point of time, you can only add two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request, if two Bulk Actions are already running. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
For Resellers -
From the Reseller Control Panel, you can modify the Name Servers for domain names (except .ME, .EU, .UK and .ASIA domain names) Registered by your Customers. Follow the steps mentioned below to use this facility:
1. Login to your Reseller Control Panel from – http://manage.gossimer.biz/reseller.
2. Go to Products -> Domain Registration -> Bulk Actions -> Bulk Modify, there you would have to enter the domain names whose Name Servers you wish to Modify or you can Search the same by Searching from the Search form provided below on the same page.
3. Enter the Name Servers, that you wish to keep for all the selected domain names and hit Submit.
IMPORTANT
At any point of time, you can only add two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request for a Customer if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
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Tags: Asia, Biz, Contact Details, Contact Management, Customer Control Panel, Domain Information, Domain Management, Domain Name, Domain Names, Domain Registration, Domains, Eu Domain, Modification Request, Name Domain, Name Servers, Radio Button, Registration Renewal, Reseller Control Panel, Resellers, Uk Domain
Default Settings for Customers –
Customers of Gossimer under their Default Settings can set the Default Name Servers and the Default Contacts. Thus any Domains Registered by you would have the Default Name Servers and the Default Contacts pre-filled and, you will not have to enter the Name Servers every time you Register a Domain Name. Additionally, if suppose for some Domain Name you do not want to use the Default Contacts / Name Servers, then at the time of Registration you have the option of changing them.
To avail these Default Settings, you need to follow the steps mentioned below -
- Login to your Customer Control Panel from http://manage.gossimer.biz/customer.
- In the Control Panel go to Domains -> Domain Registration -> Default Settings.
- Here you can specify
- Up to 4 Default Name Servers
- Default Contacts
IMPORTANT
You can select 4 different types of Contacts from the Contact Type drop-down menu:
- General Contact – can be used for domain names such as .COM, .NET. ORG, .NAME, .INFO, etc
- COOP Contact – can be used only in case of .COOP domain names
- UK Contact – can be used only in case of .UK domain names
- EU Contact – can be used only in case of .EU domain names
In case of Contact and COOP Contact type, Default Contact can be set for Registrant, Admin, Technical and Billing Contacts.
However, in case of UK Contact and EU Contact type, Default Contact can be set only for Registrant Contact since the System requires only the Registrant Contact details to be provided for .UK and .EU domain names.
- You need to click on the Edit link next to each Default Contact. A new window will open listing all the Contacts created by you for that specific Contact type (Contact/COOP Contact/UK Contact/EU Contact). You may also search for a Contact by providing the Name of the Contact in the textbox and clicking on Search button. The Advance Search option allows you to search for a Contact by Contact Id, Contact Name, Company Name, Contact Status, Contact creation date.
Now, to select a particular Contact as the Default Contact, click on the Contact Id link for that Contact. The selected Contact will now be displayed as the Default Contact.
If you wish to add a new Contact, you need to click on the Add New link, provide the Contact details and click on Add button. A new Contact will be created and will be selected as the default Contact automatically.
It is recommended that you mention at least 2 Name Servers here. Furthermore, in case of registering .US domain names, both Name servers must be registered in the United States.
Default Settings for Resellers –
a. Name Servers
Click here to read how to set your Default Name Server information >>
b. Whois Format
Click here to read how to brand your Web-based and Port 43 Whois Lookup Results >>
Tags: Advance Search, Biz, Contact Details, Contact Name, Coop Domain, Customer Control Panel, Default Settings, Domain Name Registration, Domain Names Uk, Domain Registration, Drop Down Menu, Eu Domain Names, European Union, Gossimer, Registrant, Search Button, Search Option, Servers, Uk Domain Names, United States
The .EU Registry has laid down the following policies for Registering or Renewing domain names:
1. The .EU Registry allows Registration/Renewal of a domain name for only one year. However, Gossimer allows you to place a Registration/Renewal action for multiple years. If you choose to register/renew your .EU domain name for more than one year, then Gossimer will Renew the domain name at its end for the number of years selected. You can be rest assured that once this one year term in completed, Gossimer will Renew your domain name for a further year, until the renewal term you had requested ends.
2. .EU domain names can only contain alphabets a to z, numbers 1 to 9 and hyphens. However, domain names can not have two hyphens in the third place.
3. The eligibility criteria for registering a .EU domain name is as listed below
- Undertakings should have their registered office, central administration or principal place of business within the European Community
- Organisations established within the European Community without prejudice to the application of the national law
- Natural persons residing within the European Community
4. Some names have been blocked or reserved by the European Commission and the Member states -
A. Blocked Names
- List of names submitted by Member States of the European Community with regard to the geographical and/or geopolitical concepts which affect their political or territorial organization that may either
- not be registered, or
- be registered only under a second level domain according to the public policy rules
Click here to download the complete list of Blocked .EU names >>
- Two-letter codes representing countries are blocked and may not be registered as .EU domain names.
B. Reserved Names
- Member States, countries to join the European Union in the future, and member countries of the European Economic Area (that are not Member States) have reserved their official name and the name under which they are commonly known in one or more of the official languages of the European Union. Click here to download the complete list of .EU names reserved for Member States >>
- Certain names have been reserved by the European Commission for its own use or for use by the Community institutions and bodies.
Click here to download the complete list of .EU names reserved for European Commission or Community institutions and bodies>>
- The following names are reserved for the operational functions of the Registry – eurid.eu, registry.eu, nic.eu, dns.eu, internic.eu, whois.eu, das.eu, coc.eu, eurethix.eu, eurethics.eu, euthics.eu.
Tags: Central Administration, Eligibility Criteria, Eu Domain Name, Eu Domain Names, European Commission, European Economic Area, European Union, Hyphens, List Of Names, Member Countries, Natural Persons, Place Of Business, Prejudice, Principal Place, Public Policy, Registration Renewal, Rest Assured That, Second Level Domain, Territorial Organization, Undertakings
You can order multiple Domain Names (except .EU and .UK Domain Names) at a time, through the Bulk Registration interface in your Control Panel.
For Customers -
- Login to your Customer Control Panel from – http://manage.gossimer.biz/customer
- Go to Domains -> Domain Registration -> Bulk Actions -> Bulk Registration
- Enter values in their respective fields as explained below and proceed.
- Domain Information: Enter one or more domain names in the format requested. This process by-passes the Domain Check Availability process and the system will attempt to register these names for you, proximately.
- Registration Term: Select the number of years you want to register this/these domain name(s) for.
- Contact Information: Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the domain names will be registered.
- Name Server Information: Mention valid Name Servers for these domain names. Name Servers are COMPULSORY for all Top Level Domains EXCEPT .COM/.NET domains.
You may choose to enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>
It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.
IMPORTANT
- In case you are registering .US domain names, then for every unique Contact that you have selected as the Registrant, Administrative, Technical and Billing Contact, you need to mention their Nexus Category and Application Purpose. This can be accomplished by following the underlying process:
a. Login to your Control Panel, from http://manage.gossimer.biz/customer
b. Search for the contact in question, from Domains -> Domain Registration -> Contact Management -> Search.
c. When you click on the contact, you would see a button to Modify Nexus Information.
d. Now, select the Application Purpose and Nexus Category for the contact, as appropriate.
- Once you have placed the Bulk Registration order, the requisite Amount to process the Order will be Locked until the action is completed. You can check funds locked for various actions from My Billing -> List Locked Funds. However, if your debit account does not have sufficient funds to pay for some of the orders, the system would eliminate the orders belonging to the Top Level Domains having the least number of domain names within the bulk registration order. Ensure that you have sufficient funds in your Debit Account before placing a Bulk Registration order from My Billing -> Summary. You can add more funds from My Billing -> Add Funds before placing a Bulk Registration order.For example, if you place a bulk registration for 10 domain names out of which say 5 are .com domain names, 3 are .biz domain names and 2 are .info domain names and you have funds only to register 6, then the system would register the domain names from larger batches – 5 .com domain names and 1 of the .biz names and fail the rest.
- When the Order is executed successfully, you will receive a confirmation for the same via an e-mail from Gossimer and the locked funds will be deducted accordingly from your Debit Account. Alternatively, if the Order fails, you will receive a notification from Gossimer and the locked funds would be released back into your Debit Account.
- At any point of time, you can add upto two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request, if two Bulk Actions are already running . You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
For Resellers -
- Login to your Reseller Control Panel from – http://manage.gossimer.biz/reseller
- Go to Products -> Domain Registration -> Bulk Actions -> Bulk Registration
- Enter the Customer Email Address for which you wish to Register these Domains.
- Enter values in their respective fields as explained below and proceed.
- Domain Information: Enter one or more domain names in the format requested. This process by-passes the Domain Check Availability process and the system will attempt to register these names for you, proximately.
- Registration Term: Select the number of years you want to register this/these domain name(s) for.
- Contact Information: Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the domain names will be registered.
- Name Server Information: Mention valid Name Servers for these domain names. Name Servers are COMPULSORY for all Top Level Domains EXCEPT .COM/ .NET domains.
You may choose to enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>
It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.
-
Decide how you wish to Pay for the Registration of the Orders by selecting one of the Payment Options mentioned below and then click on the Continue button to execute the Registration
- Option 1 – Register the Orders and the Invoices will be kept Pending for the Customer. This way, he can pay for the Invoices later.
- Option 2 – Register the domain names using the Current Debit Account Balance of the Customer. This option would immediately debit your Customer’s Debit Account for the Cost of the Registrations. If there are insufficient funds in the Customer’s Debit Account balance, then the system would register as many Orders as possible.
- Option 3 – Register the Orders without raising any Invoices for the Customer.
IMPORTANT
- In case you are registering .US domain names, then for every unique Contact that you have selected as the Registrant, Administrative, Technical and Billing Contact, you need to mention their Nexus Category and Application Purpose. This can be accomplished by following the underlying process:
a. Login to your Control Panel, from http://manage.gossimer.biz/customer
b. Search for the contact in question, from Domains -> Domain Registration -> Contact Management -> Search.
c. When you click on the contact, you would see a button to Modify Nexus Information.
d. Now, select the Application Purpose and Nexus Category for the contact, as appropriate.
- Once you have placed the Bulk Registration order, the requisite Amount to process the Order will be Locked (Reference: What are Locked Funds >> ). However, if your debit account does not have sufficient funds to pay for some of the orders, the system would eliminate the orders belonging to the Top Level Domains having the least number of domain names within the bulk registration order. Ensure that you have sufficient funds in your Debit Account before placing a Bulk Registration order from My Billing -> Summary. You can add more funds from My Billing -> Add Funds before placing a Bulk Registration order. For example, if you place a bulk registration for 10 domain names out of which say 5 are .com domain names, 3 are .biz domain names and 2 are .info domain names and you have funds only to register 6, then the system would register the domain names from larger batches – 5 .com domain names and 1 of the .biz names and fail the rest.
- When the Order is executed successfully, you will receive a confirmation for the same via an e-mail from Gossimer and the locked funds will be deducted accordingly from your Debit Account. Alternatively, if the Order fails, you will receive a notification from Gossimer and the locked funds would be released back into your Debit Account.
- At any point of time, you can add upto two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request for a Customer, if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
Tags: Check Availability, Contact Management, Customer Control Panel, Domain Check, Domain Information, Domain Name, Domain Names Name, Domain Registration, European Union, Locked Funds, Name Server, Nexus, Nexus Category, Privacy Protection, Registrant, Registration Interface, Registration Term, Servers, Top Level Domains, Uk Domain Names
Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it can not be used. Placing a Domain Name Registration Order under Suspension has the following effects -
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Any website/email service associated with the domain name would stop functioning.
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The Contact Details and Name Servers of such a domain name can not be modified in this state.
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A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.
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Domain name Renewal/Deletion would not be possible
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An internal Move of this domain name (to another Customer Account) would not be possible in this state.
IMPORTANT
.EU/.UK domain names do not support Suspension. Hence, this feature will not be be available for a .EU/.UK Domain Name.
Follow the steps below to Suspend / Unsuspend a Domain Name -
1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
2. Click on the Domain name in the search results to get to the Order details view.
3. On this page, you would click the Suspend/Unsuspend button
-
If you wish to Suspend the Service, you would have to select the Check Box for Suspension and enter a relevant reason for Suspension and click on Update. The reason for Suspension would be visible to your Sub-Resellers/Customers when they click on Suspend/Unsuspend button from the Order Details view of the domain name from within their Control Panel.
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For Unsuspending, unselect the Check Box and click on Update.
Tags: Contact Details, Control Panel, Customer Account, Details View, Domain Name Registration, Domain Name Renewal, Domain Registrar, Domain Registration, Domain Renewal, Domain Search, Eu Domain, Functionality, Gossimer, Gt 2, Move Domain, Name Servers, Registrar, Resellers, Uk Domain Name, Uk Domain Names, View 3
If you have any difficulty in understanding the above, feel free to get in touch with our Support Team at support@gossimer.com.
You can move a Domain Name (except .EU* and .UK) with all its related Services from your existing Customer Control Panel to another Customer, by following the steps mentioned below:
1. Login to your Control Panel and search for the Domain Name. Click here to read how to do so >>
2. Click on the Domain Name in the search results to get to the Order details view.
3. Click on the Move Services button in the Management Console toolbar on the top of the screen, to initiate the process.
4. Here, you would have to mention the following details
-
the Customer Username (Email Address)** of the Customer account where you wish to move the Domain Name.
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the Customer ID of this account. The Customer ID is a unique number associated with a Customer’s Profile. If you do not know the Customer ID of the new account, you can find it in Settings -> Primary Profile in the new Customer Control Panel.
5. Select whether you wish to retain the existing Contact Details after the Domain Name is moved to the new Customer Control Panel. This will keep the Whois Details of your Domain Name as is, even after moving the Domain Name. If you do not select this option then the Contact Details will change to the Default Contacts of the new Customer Control Panel.
6. Confirm that the Customer account to which you are transferring this Domain, is the one you really intend to and click on the Confirm button.
Note:
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* Move Service is unavailable for .EU domains as changing the Registrant Contact constitutes changing the ownership identity of the Domain Name. Furthermore, there is a monetary charge associated with Moving your .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
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** If you are moving the Domain Name to a different Reseller, but have not created a Customer Account under that Reseller, you can easily do so by clicking on the New Customer Sign-Up link on the new Reseller’s site and filling up the form. You can then use the Customer ID, which appears on the success page, along with the username email address to move your Domain Name to the Customer Control Panel you have just created.
IMPORTANT
You may encounter an error while attempting to Move Services for a Domain Name, if
A. One or more Services for this Domain Name are currently being processed,
OR
B. There is a Pending Invoice for any Service associated with this Domain Name,
OR
C. There are one or more Services under another Customer of this [new] Reseller. For example, you have purchased Domain Name registration for yourdomainname.com through your Customer Control Panel with Gossimer and have purchased Managed DNS Service for yourdomainname.com through Reseller B [from your Customer Control Panel] under the Customer A/c of X. Now if you try to move this domain to another Customer Control Panel [say Customer A/c of Y] under Reseller B, you will encounter an error.
OR
D. One or more Services are currently under the Money back period. (This would imply that deletion of that particular service would entitle you to a refund.)
In any of the above cases, the Moving or Shifting of the Domain is not possible and you will have to either
OR
E. You are trying to Move a .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
Tags: Contact Details, Customer Account, Customer Control Panel, Customer Id, Customer Profile, Customer Username, Details View, Domain Name, Domain Reseller, Domain Search, Eu Domain Name, European Union, Gt 2, Managed DNS Service, Monetary Charge, Move Domain, Move Service, Move Services, Moving, Registrant, Related Services, Search Domain, Services Button, View 3
The following regulations must be followed while registering a .US Domain Name:
1. It is compulsory for you to mention at least 2 Name Servers during Registration. Also, these 2 Name Servers should be Registered in the United States of America.
2. While providing Contact details for .US Domain Names, you would be asked to specify the Nexus Information for the same. The nexus information pertains to
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Application Purpose: Whether the Domain Name being registered is for Business use (Profit/Non-profit), Personal use, etc.
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Nexus Category: Whether the person registering the Domain Name is a resident/citizen of the United States of America, or the Domain Name is registered for an organization based in the United States, or having an office or facility therein.
3. The following words/phrases, or combinations of any of these seven words/phrases are not allowed in any .US Domain Name –
- shit
- piss
- fuck
- cunt
- cocksucker
- mother-fucker
- tits
4. Some names have been reserved by the .US Registry. Click here to download the complete list of reserved .US names >>
Apart from the names contained in the above list, the following categories of names are also reserved -
- All numbers five digits and higher
- All numbers in the format five digits-four digits (zip codes)
- All telephone numbers including toll-free numbers
- All names with hyphens in the third and fourth character positions (e.g. “pt–xs2h4l4b”)
Tags: America 2, Character Positions, Cocksucker Mother, Combinations, Contact Details, Domain Names, Four Digits, Hyphens, Mother Fucker, Nexus, Personal Use, Phrases, Resident Citizen, Seven Words, States Of America, Telephone Numbers, Toll Free Numbers, United States, United States Of America, Us Domain Name, Zip Codes
At any time after placing a Transfer Order you may want to cancel the same. Depending on the Transfer status, you would have the following methods to cancel the Transfer Order (except for a .EU domain name) -
I. If the status is showing as - Transfer waiting for Admin Contact Approval:
In this case,
- You can disapprove the Transfer from the mail that you receive from the us. In this mail,
- you have to click on the link that appears or copy-paste the link in the Browser Address Bar.
- in the page that comes up, select Cancel Transfer.
- copy-paste the key from the mail into the Key field in this window.
- If you have not got the mail for authorization, you can have it Resent to the Admin Email Address, by following the below procedure:
- Login to your Control Panel and search for the domain name for which you have placed the Transfer request. Click here to read how >>
- Click on the Domain Name from the list.
- In the Order Details View, you would find the Resend Authorization Button. Clicking on this would re-send the mail to the Admin contact.
- If you still do not receive the mail for authorization, you would have to contact our Support Team at – support@gossimer.com
II. If the status is showing as - Transfer waiting for Losing Registrar Approval:
In this status, you have already approved the mail from Gossimer, however you have not received/responded to the mail from the current Registrar. In such case, you can follow the steps below to cancel the Transfer -
- Login to your Control Panel and search for the domain name for which you have placed the Transfer request.Click here to read how >>
- Click on the Domain Name from the list.
- In the Order Details View you would find the List of Actions, whose status would read as ‘ Transfer waiting for Losing Registrar Approval’.
- Click on the description where you would be able to see the Cancel Button. Clicking on this would cancel the Transfer Request.
On canceling the Transfer from the Control Panel, the funds for the same would be available back in your Debit Account.
IMPORTANT
The Transfer of a .EU Domain Name can only be Cancelled through the option provided in the mail sent to the Registrant by the Registry.
Tags: Browser Address Bar, Cancel Button, Control Panel, Copy Paste, Current, Current Registrar, Domain Name, Email Address, European Union, Gossimer, Key Field, Mail, Transfer Request
The Contact details of a Domain Name can be modified from the Domain Management interface. Click here to read how>>
Apart from this, Contacts can be created and managed independent of the Domain Name(s), directly from within the Customer Control Panel as mentioned below:
Adding a Contact
- Login to the Customer Control Panel from http://manage.gossimer.biz/customer
- Go to Domains -> Domain Registration -> Contact Management -> Add.
- Select the type of Contact you wish to add and provide the details for this Contact.
- Click on Add to complete the process.
Contact thus added can be viewed from the Contact List page which can be accessed through Domains -> Domain Registration -> Contact Management -> List menu. This Contact can be chosen to represent one or more Contacts for a domain name during the Registration process.
Modifying a Contact
- Login to the Customer Control Panel from http://manage.gossimer.biz/customer
- Go to Domains -> Domain Registration -> Contact Management -> List.
- Click on the Contact Id link of the Contact which you wish to modify.
- Click on the Modify button.
- Modify the details as required and click on Submit to save the changes.
IMPORTANT
Modifying the details of a particular Contact in this way will result in change of Contact details for all domain names using this Contact.
Deleting a Contact
If a specific Contact is no longer required, you may delete the same by following the steps listed below:
- Login to the Customer Control Panel from http://manage.gossimer.biz/customer
- Go to Domains -> Domain Registration -> Contact Management -> List.
- Click on the Contact Id link of the Contact which you wish to modify.
- Click on the Delete button and confirm the deletion.
Tags: Biz Domains, Contact Details, Contact List, Contact Management, Contacts, Customer Contact, Customer Control Panel, Delete, Domain Management, Domain Name, Domain Names, Domain Registration, Independent, Manage Domains, Management Interface, Name Registration
There may be cases where you wish to transfer your Domain Names away from Gossimer, to another Registrar. The following process will assist you in ensuring a smooth Transfer of your Domain Name to the Registrar of your choice.
IMPORTANT
- In case of a Domain Name Transfer, the Expiry date is updated to 1 year from the date of Transfer and not to 1 year from the date the domain name was set to expire prior to Transfer.
For example, if a Domain Name has the Expiry date as 24 Oct, 2007 and it gets Transferred to another Registrar on 2 Sep, 2007. The new Expiry date will be 2 Sep, 2008 and not 24 Oct, 2008.
- If you have placed Registration/Renewal Order for multiple years and you decide to have the Domain Name Transferred Away from Gossimer to another Registrar, while your Domain Name is still valid for one or more years with respect to the Order you had placed initially, you stand to forfeit the number of years remaining. Also there would be no refund provided for payment made for this unutilized Domain Name validity term.
Examples:
I. Multiple Year Registration
a. You choose to register yourdomain.eu for 4 years on 26-Aug-2006.
b. Gossimer will set the Expiry date of yourdomain.eu as 26-Aug-2010 in our System.
c. Now on 1-Aug-2007, if you decide to have the Domain Name Transferred Away, the new Expiry date after Transfer will be 1-Aug-2008. The three years unutilized in the Domain Name validity term with respect to the 4 years Registration Order placed initially by you will not be considered. Also, there would not be any refund for the payment made by you for the 3 unutilized years.
II. Multiple Year Renewal
a. You choose to renew your-other-domain.eu for 4 years on 26-Aug-2006.
b. Gossimer will set the Expiry date of your-other-domain.eu as 26-Aug-2010 in our System.
c. Now on 1-Aug-2007, if you decide to have the Domain Name Transferred Away, the new Expiry date after Transfer will be 1-Aug-2008. The three years unutilized in the Domain Name validity term with respect to the 4 years Registration Order placed initially by you will not be considered. Also, there would not be any refund for the payment made by you for the 3 unutilized years.
Step 1: Check if your Domain Name can be Transferred
Before proceeding with the Transfer you are advised to first check if your Domain Name can be Transferred. Click here to see if your domain name can be Transferred >>
Step 2: Apply for the Transfer at the New Registrar
Once you have determined whether a Domain Name can be transferred, you will need to apply for the Transfer at the Registrar of your choice. Please refer to the New Registrars Transfer Process for the same. They will have certain steps to verify your identity and then place the Transfer Request on your behalf.
Step 3: Respond to confirmation Mail sent from the Registry
In order to ensure that it is indeed an Authorized Person who has placed the Transfer request, the Registrant Contact for the Domain Name will receive an e-mail from the Registry for the Transfer Authorization process, which needs to be approved within 7 days. The Registry provides an additional grace period of 7 days for approval, in case the Transfer was not approved within the initial 7 day period. The authorization can also be provided through a fax to the Registry from the Registrant Contact. The request is processed once the Registry receives approval from the Registrant.
Tags: Authorized Person, Domain Names, Eu Domain Name, European Union, Expiry Date, Gossimer, Registrar, Registration Renewal, Smooth Transfer, System C, Validity
Once you enable Privacy Protection for your domain name, the Contact Details for your domain name in any Whois Lookup query would display generic details. If someone attempts to contact you at these details, this is how they will be greeted:
- Letters, Couriers delivered at the Postal Address would not be accepted. This implies, that you will not be contactable at the address displayed in your domain name Whois.
- Telephone Callers would be advised to email you at the email address displayed in the whois of your domain name.
- Email sent to the email address listed in the Whois, will get a response specifying an unbranded URL, which needs to be visited by this person. Upon visiting the site, they would be able to mention their query in a secure form, while specifying the type of Contact (Registrant, Administrative, Technical, Billing) they wish to email. The contents of the submitted form will then be emailed to the selected Contact’s (Registrant, Administrative, Technical or Billing) address, as specified in your Control Panel.
Therefore, you are assured of still being contactable, even though your Contact Details are not visible in the Whois of your domain name.
Tags: Attempts, Billing Address, Contact Details, Control Panel, Couriers, Domain Email, Domain Name, Domain Whois, Email Address, Name Domain, Postal Address, Privacy Protection, Registrant, Whois Domain, Whois Lookup
Before proceeding with the Transfer you are advised to first check the following:
You can Transfer multiple Domain Names (except .EU, .UK and .WS Domain Names) at a time, through the Bulk Transfer interface in your Control Panel. Follow the process outlined below to transfer Domain Names in bulk:
For Customers –
1. Login to your Customer Control Panel from http://manage.gossimer.biz/customer
2. Click on the Domains -> Domain Registration -> Bulk Actions -> Bulk Transfer button.
3. Enter values in their respective fields as explained below and proceed.
(a) Domain Information
Enter every Domain Name in a SINGLE LINE, separated by a Keyboard Return [Enter] Key, in the Domain Name field.
Mention their respective Transfer Secret/Authorization Code, on the SAME LINE as the Domain Names, separated with a comma.
IMPORTANT
In case of .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can simply mention the Domain Name.
It is worth noting that, Gossimer will send independent Transfer Request E-mails to the Administrative Contacts of all the Domain Names, to confirm each of the Transfers. Alternatively, if all the Domain Names are owned by the same Registrant, you may choose to send the Transfer FAX in a SINGLE letter, authorizing the Transfer for all the names.
(b) Contact Information
Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the Domain Names will be registered.
You may choose enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>
It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.
4. If you have sufficient funds in your Debit Account Balance, you will receive a Confirmation for the same via an e-mail from Gossimer that the Transfer has begun and the requisite Amount to process the Order will be Locked until the action is completed. You can check funds locked for various actions from My Billing -> List Locked Funds.
If you do not have sufficient funds with Gossimer, you can pay for the Invoice(s) separately. Upon payment, your Funds will be Locked, until the Transfer completes. Click here to read how to pay for an Invoice >>
For Resellers -
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller
2. Click on the Products -> Domain Registration -> Bulk Actions -> Bulk Transfer button.
3. Enter the Customer Email Address for which you wish to Transfer these Domains.
4. Enter values in their respective fields as explained below and proceed.
(a) Domain Information
Enter every Domain Name in a SINGLE LINE, separated by a Keyboard Return [Enter] Key, in the Domain Name field.
Mention their respective Transfer Secret/Authorization Code, on the SAME LINE as the Domain Names, separated with a comma.
IMPORTANT
In case of .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can simply mention the Domain Name.
It is worth noting that, Gossimer will send independent Transfer Request E-mails to the Administrative Contacts of all the Domain Names, to confirm each of the Transfers. Alternatively, if all the Domain Names are owned by the same Registrant, you may choose to send the Transfer FAX in a SINGLE letter, authorizing the Transfer for all the names.
(b) Contact Information
Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the Domain Names will be registered.
You may choose enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>
It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.
5. Choose an appropriate Payment method.
Upon placing a Bulk Transfer Order, the System will display you a Confirmation message and both yours and your Customer’s Funds will be Locked. Click here to read in detail about Locked Funds >>
Gossimer will also send you an E-mail once these Domain Names Transfer has begun.
Tags: Authorization Code, Biz, Comma, Current, Current Registrar, Customer Control Panel, Customer's Funds, Domain Information, Domain Names, Domain Registration, Domain Transfer, Independent, Interface, Keyboard, List Locked Funds, Locked Funds, Privacy Protection, Registrant, Registrar, Send Fax, Single Line, Transfer Button, Transfer Request, Tv Domain Name
Gossimer offers Third level .COM/.NET (CentralNIC) domain names under the following extensions:
- .EU.COM
- .GB.COM
- .AE.ORG
- .KR.COM
- .US.COM
- .QC.COM
- .DE.COM
- .GB.NET
- .NO.COM
- .HU.COM
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- .JPN.COM
- .UY.COM
- .ZA.COM
- .BR.COM
- .CN.COM
- .SA.COM
- .SE.COM
- .SE.NET
- .UK.COM
- .UK.NET
- .RU.COM
|
These extensions are classified into two Groups based on their Pricing:
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CentralNIC Premium
|
- .DE.COM
- .GB.NET
- .NO.COM
- .HU.COM
- .JPN.COM
- .UY.COM
- .ZA.COM
|
- .BR.COM
- .CN.COM
- .SA.COM
- .SE.COM
- .SE.NET
- .UK.COM
- .UK.NET
- .RU.COM
|
|
|
Premium domain names are relatively costlier than Standard domain names.
Tags: Ae, Classified, Cn, Com Br, Domain Names, Gb, Jpn, Kr, Net Domain, Net Names, Qc, Ru, Uy, Za
As an extension of our effort to provide complete Branding and Customization, Gossimer now provides you with a unique and first of its kind feature, which is the ability to Brand the Whois Lookup Results for a domain name. You can now decide the way your Web-Based and Port 43 Whois Lookup result appear. For instance, you can choose to omit the Registration Service Provider tag, which displays the Reseller Brand name, Email address and Contact Number.
You can also set your Default Whois Lookup result or from the Customer Control Panel, select a different Whois format for each of the Domain Name Registered through Gossimer.
IMPORTANT
This feature is available only in case of a .com, .net, .cc, .tv, .bz and .ws domain name. In case of domain names under other extensions, branding the Whois Lookup results is not possible since the Whois data is fetched directly from the respective Registry.
Given below is the procedure to customize the look and feel of your Domain Name’s Whois lookup result -
For Customers -
From the Customer Control Panel, you can set different Whois Lookup result for each of the Domain Name Registered by you.
-
Login to your Control Panel and search for the domain name for which you wish to modify the Whois Lookup results. Click here to read how >>
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In the Domain Name list view that appears, click on the Domain Name, which would lead you to the Order Details view.
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In the Order Details View, click on Whois Format. There you have the option to enter your own Whois Format by selecting the appropriate radio button. You would have to enter your Branded Whois details as per the rules and tags mentioned. For the web-based whois, you can enter any html content, upload your company logo etc. While for the Port 43 whois you can enter any text that you wish to display. For example, you can include a line This Domain Name is for SALE!
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Alternately, you can continue to use the default Whois format provided by the System.
For Resellers -
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Login to your Control Panel from – http://manage.gossimer.biz/reseller
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Go to Settings -> Products -> Domain Registration -> Whois Format.
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There you have the option to enter your own Whois Format by selecting the appropriate radio button. You would have to enter your Branded Whois details as per the rules and tags mentioned. For the web-based whois, you can enter any HTML content, upload your company logo, etc.. While for the Port 43 whois you can enter any text that you wish to display. For example, you can include a line “This Domain Name is for SALE!”
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Alternately, you can continue to use the Default Whois format provided by the System. You have this option for the Web-based as well as the Port 43 whois. Whatever you select will be the Default Whois Format for all your Customers / Sub-Resellers.
Tags: Brand Name, Branding, Bz, Company Logo, Contact Number, Customer Control Panel, Domain Lookup, Domain Name, Domain Names, Domain Whois, Gossimer, HTML, Html Upload, Radio Button, Registration Service Provider, Web Based, web-based whois, Whois Data, Whois Lookup
- The minimum number of years that a .ME (Second as well as Third level) domain name can be registered for is 1 year.
- .ME domain (Second as well as Third level) names can only contain alphabets a to z, numbers 1 to 9 and hyphens. However, domain names cannot begin or end with a hyphen and cannot have two hyphens in the third place. Letters with accent marks, Cyrillic characters, etc. are not accepted.The minimum length permitted is 3 characters while the maximum length is 63 characters (excluding the ".me" extension).
- Some names have been Reserved by the .ME Registry. Click here to download the complete list of Reserved .ME names >>Some names have been categorized as Premium Names by the .ME Registry and are planned to be made available in manner(s) to be determined at a later time. Click here to download the complete list of Premium .ME names >>
- A .ME (Second as well as Third level) domain name will be a Money Back Period of 1 day.
- Third level .ME domain names can be Registered only by Montenegrin individuals and entities.
- Third level .ME domain names can be Registered only in the following zones:Me-Net is the only Registrar allowed to Register under -
- net.me
- org.me
- co.me
- its.me
- priv.me
The University of Montenegro’s Center of Information Systems (CIS) is responsible for sub-domains beneath these domain names and should be contacted directly -
- edu.me (educational)
- ac.me (academic)
- gov.me (government)
Tags: Accent Marks, Complete List, Cyrillic Characters, Domain Names, Domains Names, Entities, Governor, Hyphen, Hyphens, Information Systems, Level Domain Name, Level Names, Maximum Length, Money Back, Montenegrin, Montenegro's Center of Information Systems, Quot, Register, Registrar, S Center, Sub Domain, Sub Domains, Third Level Domain, University of Montenegro
There are various cases where a Domain Name MAY NOT be Transferable to another Registrar. This could happen in the following circumstances:
(a) Domain Name is less than 60 days Old – If the Domain Name you are trying to Transfer is less than 60 days old, the request will get rejected by the Registry itself. Domain Names less than 60 days old are not allowed to be Transferred to any other Registrar as per ICANN Guidelines.
(b) Domain Name has been Transferred less than 60 days ago - A Domain Name cannot be Transferred to another Registrar within 60 days of a previous Transfer. For example, a Domain Name cannot be Transferred from Registrar B to Registrar C, if it has been Transferred to Registrar B from Registrar A within the last 60 days. An exception to this rule is the Transfer back to the previous Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs.
(c) You have Locked your Domain Name – If you have Locked your Domain Name from the Control Panel provided by the current Registrar, then a Transfer Request for that Domain Name will not be allowed. You will first have to unlock the Domain Name from the Control Panel and then proceed with a Transfer Request.
(d) Your Registrar has applied a Lock or Hold on your Domain Name – If the current Registrar has applied a Lock or Hold on the Domain Name due to some pending issue, you would be advised to get in touch with their (current Registrar’s) Support Team to resolve this issue, before applying for a Transfer.
(e) If the Domain Name is in the Redemption Grace Period or in the Pending Delete status, the Domain Name can not be Transferred. Click here to know more about Redemption Grace Period and how you can restore your Domain Name (except .UK, .WS and .NAME) from this status >>
IMPORTANT
- If you are trying to Transfer a .EU Domain Name, only condition (e) will be applicable. This is because the .EU Registry does not support any Lock/Suspension feature. There is also no 60 day Registration/Transfer Lock.
- A .UK Domain Name can be Renewed upto 97 days after its Expiry, post which the Domain Name would be automatically Deleted by the .UK Registry. There is no restriction on Transferring a .UK Domain Name during this period. However, you need to ensure that there is sufficient time prior to Deletion, so that the Domain Name can be Renewed with the new Registrar once the Transfer process gets completed successfully. This is because Transfer of a .UK Domain Name does not include one year Renewal. Apart from this, none of conditions listed above apply to the Transfer of a . UK Domain Name. This is because the .UK Registry does not support any Lock/Suspension/60 day Registration or Transfer Lock and there is no concept of a Redemption Grace Period in case of a .UK Domain Name.
- The .WS Registry does not support Transfer of Domain Names between Registrars. Hence, a .WS Domain Name cannot be Transferred under any circumstance.
Tags: Check Domain, Circumstances, Control Panel, Current, Current Registrar, Dispute Resolution, Domain Names, Eu Domain Name, European Union, Grace Period, Icann, Redemption, Registrar, Registrars, Transfer Request, United Kingdom, Your Registrar
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