16 Mar 10 How do I add a new Email Address?

Follow the procedure outlined below to add a new email address:

1. Login to the Email management interface. Click here to read how >>

2. Go to Email Addresses -> Add.

3. Here, enter the name for the Email address that you wish to create.

4. Now, you can create a mailbox where all the mails being sent to this new Email address would be stored. Provide the password for the mailbox.

Additionally, you can choose to restrict the amount of your email space that mails to this new Email address would occupy. When the space is used up, all further mails sent to this email address would bounce back to the sender.

5. While creating a new Email address, you can also setup other parameters for it. You can choose to

Define Email forwards for this new address
Add an Auto-responder
Specify other options, like
- bouncing all Emails sent to this address back to the sender, or
- silently deleting all mail.

To do these, select the check-boxes before the respective options, and define your preferences for these.

6. Once you have completed the setup, click on Submit.

Tags: Address Email, Auto Responder, Check Boxes, Email Addresses, Email Forwards, Email Management, Login Email, Mail, Mailbox, Management Interface, Name Address, New Address, New Auto, New Email Address, Options, Parameters

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14 Mar 10 Auto-responders

An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply from the email system to any email that is sent to this address as soon as it is received.

Auto-Responder Features:

Ability to draft the response in Plain Text or HTML
Ability to attach the original mail
Ability to automatically disable the auto-responder on a particular date
Ability to limit the number of auto replies sent to the same Email address. This can be quite useful – for example – if you have enabled a vacation message and receive an Email from Mr. X, then the Email system would send back an auto-response which states that you are currently out of office. If Mr. X sends you another Email on the same day, there is no point sending the same auto response again as he already knows that you are out of office.
Built-in Protection against Mail Loops. Our auto-responders ensure that infinite mail loops are blocked. Mail loops could get created in cases such as, an auto-responder sending a reply to another auto-responder.
Automatically detects Emails from mailing lists and does not send an auto-response to such mails.

You to enable/disable auto-responders for any email address from the Email management interface in your Control Panel. Each of your email users too can add, delete and modify their own auto-responder from their web-based email interface.

You can setup an auto-responder for your email address by following these steps:

1. In the Email management interface, click on List Email Addresses from the summary.

2. The next page will contain a list of all email addresses associated with your package. Click on the email address for which you wish to set the auto-responder.

3. Click on Modify Settings.

4. Select the check-box for Auto-responder in the lower half of the form. Here, you would have to enter the message that you want to be sent out as an automatic response.

5. Once you have completed the settings, click on Make Changes.

Tags: Address Email, Auto Click, Auto Email, Auto Reply, Auto Responder, Auto Responders, Auto Response, Automatic Response, Control Panel, Email Address, Email Addresses, Email List, Email Management, Email System, HTML, Infinite Mail, Management Interface, Reply, Setup Email, Vacation Message, Web Based Email, Web Email, Web Interface, Web-based Email interface

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11 Mar 10 How do I setup an Email Address to forward to another mailbox?

Once you have understood what an Email Forward / Alias is, follow the procedure outlined below, to define one:

1. From the Email management interface, go to Email Addresses -> Add

2. Here, enter the name for the Email address that you wish to create.

3. Now, click on the Define Email Forwards checkbox and decide whether you wish to forward emails coming to this email address to a Local Email address or a Remote one.

a. Local Email Address – If you have created another Email Box for this domain name previously, then this would appear in the left hand box and you can select one or more of these Email Boxes to receive a copy each, of all mails sent to your forwarded email address.

For example, if your domain name is yourcompany.com and you want to forward sales@yourcompany.com to info@yourcompany.com, then info is a local email address for your domain name.

b. Remote Email Address – You can choose to forward emails to one or more external email addresses (on a different domain name) by specifying each one of these on separate lines in the provided text box.

For example, if your domain name is yourcompany.com and you want to forward a copy of all mails received by sales@yourcompany.com to yourcompany@yahoo.com and yourcompany@hotmail.com, then you would enter both the latter email addresses on separate lines in the provided text box.

Furthermore, you can set Advanced Email Forward Options by clicking on the Define Wild-Carded Destinations button and mentioning separate domain names in each line, if the name of the email box in both the source domain name and the destination domain name are the same.

For example, if your domain name is yourcompany.com and you want to forward a copy of all mails received by sales@yourcompany.com to sales@somename.com and sales@someothername.com, then you can set a wild-carded destination since the email box sales is common in both the source domain name (yourcompany.com) and the destination domain names (somename.com, someothername.com).

5. Click on the Submit button to save your settings.

Tags: Advanced Email Forward, Boxes, Checkbox, Destination Domain Name, Domain Names, Email Address, Email Addresses, Email Alias, Email Box, Email Forward, Email Forwards, Email Management, Forward Sales, Left Hand, Mailbox, Management Interface, Options, Remote Email, Setup Email, Source Domain, Yahoo!

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08 Mar 10 Catchall Account

A catch-all is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn’t actually exist, your catch-all would receive this message. A catch-all email address can ensure that genuine and possibly important communication intended for you is NEVER missed.

The catch-all account could be configured to:

Store all incoming messages (mailbox)
Forward all incoming messages to one or more email addresses
Send a customized auto-response
Bounce all incoming messages
Silently delete all incoming messages without a bounce

Follow the process outlined below to configure the catchall account for emails on your domain name:

1. In the Email management interface, go to Email Addresses -> Catchall Account.

2. Your catchall account bears the name default@<your primary domain name> (e.g. default@mydomain.com, default@domain.net etc.). For this account, you can either

Setup a mailbox to store all mail, or
Forward all mail sent to non-existent addresses on your domain name to another local or remote email address, or
Bounce all mail sent to non-existent addresses on your domain name back to the sender, or
Silently delete all such email.

3. Select the check-box before the option you prefer to implement, and provide the necessary details.

4. Once you have completed all the necessary settings, click on Save Changes.

Tags: Auto Responders, Auto Response, Bears, Default Domain, Domain Name, Email Account, Email Address, Email Addresses, Email Management, Emails, Forward, Forwards, Incoming Messages, Lt, Mail, Management Interface, Necessary Details, Necessary Settings, New Email Address

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08 Mar 10 Suspending/Unsuspending an Email address

You can suspend an email address if you wish to disable it temporarily. Once suspended, any mails being sent to that email address would bounce back to the sender.

Follow the process outlined below to suspend an Email address:

1. In the Email management interface, click on List Email Addresses.

2. The following page would have a list of all Email addresses associated with your package. Select the check-box before the Email address that you wish to suspend.

3. Click on the Suspend button. This will disable the Email address until you choose to restore it.

In order to restore a suspended email address, select the check-box before it, and click on Unsuspend.

Tags: Address Check, Email Address, Email Addresses, Email Check, Email Management, Management Interface

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28 Feb 10 How do I get a list of all Email addresses?

You can view a detailed list of all Email addresses that you have created using your Email Hosting service, from the Email management interface in your Control Panel. In order to do so, you need to go to Email Addresses -> List in the Email management interface.

Tags: Addresses Email, Control Panel, Email Addresses, Email Hosting, Email List, Email Management, Email Service, Hosting Service, List Management, Management Interface, Service Management

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24 Feb 10 What is an Email Forward or Alias?

To understand the concept of Email Forwards / Aliases, lets consider an example:

Assume you have just created an Email address, say sales@yourcompany.com where you wish to entertain all sales queries from your clients. Now, you desire that all mail being sent to this email address not be collected in a single mailbox, but instead be directed to the individual email addresses of all your sales team members.

This is where Email Forwards / Aliases are useful. You can setup all email for sales@yourcompany.com to be forwarded to any other single or multiple email addresses. This implies that sales@yourcompany.com is an alias for multiple email accounts or other aliases.

You can forward email to a specific address to either a local destination, or a remote one. Hence, mail sent to sales@yourcompany.com can be forwarded to either john@yourcompany.com, or john@hotmail.com, or both! Apart from this, you can also specify wild-carded destinations for your Email.

Tags: Email Accounts, Email Address, Email Addresses, Email Alias, Email Forward, Email Forwards, Forward Email, Hotmail, Mail, Queries, Setup Email, Team Members

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14 Mar 10 Auto-responders

11 Mar 10 How do I setup an Email Address to forward to another mailbox?

08 Mar 10 Catchall Account

08 Mar 10 Suspending/Unsuspending an Email address

24 Feb 10 What is an Email Forward or Alias?

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