Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
A moderator is someone who monitors the quality of the content mailed to your mailing list. It is generally considered a good practice to employ moderators for a Mailing list, who ensure that there is no abuse of the mailing list and that the content which is posted does not antagonize any members.
The owner of the list is also its primary moderator. To add moderators for your Mailing list, follow the process given below:
1. In the Email management interface, go to Mailing Lists -> List.
2. The following page bears a list of all Mailing lists associated with your Email Hosting package. Click on the mailing list for which you wish to add members.
3. In the details view that follows, click on Moderator List.
4. On this page, you can enter the moderator email addresses in the text-box provided. Each email address must be entered on a separate line. You may also enter the moderator’s name after their email address separated by a space.
5. Once you have added the moderators, click on Save Changes.
Tags: Bears, Details View, Email Address, Email Management, Management Interface
If you do not wish to continue using a Mailing list, you can delete this list. Deletion of the list would lead to all data relating to it being lost. It would not be possible to recover this data in any manner.
Follow the process below to delete an existing Mailing list:
1. In the Email management interface, go to Mailing Lists -> List.
2. The following page bears a list of all Mailing lists associated with your Email Hosting package. Select the check-box before the Mailing list that you wish to delete, and hit the Delete button.
3. The ensuing pop-up and the following page would ask you to confirm the deletion of the Mailing list. If you are certain that you wish to delete the Mailing list, click on Delete.
This would lead to all data associated with your Mailing lists to be permanently deleted.
Tags: Bears, Delete, Email Management, Lead, Management Interface, Wish List
Follow the process outlined below to create a Mailing List:
- Login to your Control Panel, search for the domain name for which you have purchased this Email Hosting package and proceed to the Order Details view.Click here to read how >>
- Click on Manage Email Hosting Service in the lower toolbar.
- In the Email Management interface pop-up that follows, go to Mailing Lists -> Add.
- Enter the Mailing List Email Address [List Name], which would be the primary Email Address for your Mailing List. When a message is sent to this address, all members of this Mailing List will receive a copy of that message.
IMPORTANT
- The Email Address specified in the Mailing List Email Address [List Name] field should not be one of the existing Email Addresses on your domain name. Specifying an existing Email Address will throw an error - This prefix already exists for this order.
- The Email Address specified in the Mailing List Email Address [List Name] field cannot have a dot (.) in the username, whereas a hyphen (-) is allowed. For example, an Email Address as mailing-list@yourdomainname.com is valid, whereas mailing.list@yourdomainname.com is invalid.
- Upon creation of this Mailing List, an Email Address will be automatically created with the value submitted in the Mailing List Email Address [List Name] field.
- Enter the Email Address that you want to employ as the Primary Moderator [List Owner]. This address is treated as the owner of the Mailing List.
- Specify the Message Moderation Preferences and Subscription Preferences.Click here to read how to specify Message Moderation Preferences >>
Click here to read how to specify Subscription Preferences >>
- You can also choose to specify some additional preferences, such as automatically blocking mails greater in size than a limit you set, add a specific message at the end of all posts, etc. To do so, click on Advanced Options, make the necessary settings and click on Save.
- Click on Submit.
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Once you have created a Mailing list, you need to specify the email addresses which would be permitted to post to and receive from the mailing list. These email addresses would be termed as members; every Mailing list can have as many as 500 such members.
Follow the process below to add members to your mailing list:
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In the Email management interface, go to Mailing Lists -> List.
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The following page bears a list of all Mailing lists associated with your Email Hosting package. Click on the mailing list for which you wish to add members.
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In the details view that follows, click on Member List.
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On this page, you can enter the member email addresses in the text-box provided. Each email address must be entered on a separate line. You may also enter the member’s name after their email address separated by a space.
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Once you have added the members, click on Save Changes.
IMPORTANT
Gossimer allows you to create upto 50 Mailing Lists with each list containing upto 500 members. There is a restriction on the maximum number of members in each mailing list as the server where your website is hosted is a Virtual Hosting Server, where the resources are shared across several Customers. By adding more members to the Mailing list, there are chances of the resources being over-utilized by some customers and others suffering for the lack of the same.
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If, for some reason, you wish to temporarily block certain members from sending mails to or receive mails from the list, you need to ban these members. In order to disable their access to the Mailing list, you need to add their Email addresses to the banned Email addresses list. Follow the procedure below to do so:
1. In the Email management interface, go to Mailing Lists -> List.
2. The following page bears a list of all Mailing lists associated with your Email Hosting package. Click on the mailing list for which you wish to add members.
3. In the details view that follows, click on Banned Email Addresses.
4. Enter the Email addresses of the members whom you wish to ban, each on a separate line. You can ban up to 50 members in such fashion.
5. Once this is done, click on Save Changes.
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Depending upon the nature of your Mailing list, you may choose to keep subscription to the list limited, or make the list open for all. To do this, you need to specify the Subscription Preferences for your mailing list. You can allow either
- allow anyone to join the list by sending a subscription request, or
- allow people to join only with the approval of moderators.
Subscription preferences can be specified at the time of creation of the Mailing list itself. If you wish to modify these at a later time, follow the process below:
1. In the Email management interface, go to Mailing Lists -> List.
2. The following page bears a list of all Mailing lists associated with your Email Hosting package. Click on the mailing list for which you wish to add members.
3. In the details view that follows, click on Modify.
4. On this page, you can set your subscription preference towards the bottom of the form. Select the radio button against the option of your choice.
5. Click on Submit.
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In order to ensure that the content of the mails being sent to a list are not offensive to members, it is a good idea to employ moderators for the mailing list who monitor the content of mails. Click here to know how to specify a moderator for a mailing list >>
In addition to this you also need to specify your Message Moderation Preferences, which would govern all access to your Mailing list. You can specify:
- Who can post messages to this list?
- Only allow moderators to send messages (all messages by others* could either be rejected, or sent to the moderators)
- Only allow members of the list to send messages (all messages by non-members could either be rejected, or sent to the moderators)
- Allow everyone (all messages could first be sent to the moderators)
- Who should receive any replies sent to a message on the Mailing list?
IMPORTANT
* Messages sent by the moderator(s) will also be sent for moderation. This feature has been built in Gossimer’s Mail Servers, so as to prevent spamming by spoofing the moderator’s email address.
Message Moderation Preferences can be specified at the time of creation of the Mailing list itself. If you wish to modify these at a later time, follow the process below:
1. In the Email management interface, go to Mailing Lists -> List.
2. The following page bears a list of all Mailing lists associated with your Email Hosting package. Click on the mailing list for which you wish to add members.
3. In the details view that follows, click on Modify.
4. On this page, you can set your Message Moderation Preferences.
5. Once you have decided on your preferences, click on Submit.
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