31 Aug 10 Live Chat Services
Step 1: Set your Pricing Slabs
You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Live Chat Service Orders purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Live Chat Service Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.
Reference:
Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>
How to set Pricing Slabs?
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Live Chat Service to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.
4. Add as many Slabs as required, in this manner.
Step 2: Setting your Selling Price
Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Live Chat Service
4. Here, click on Set Pricing
5. On the succeeding page, you will find a list of the different plans that you offer – the plans bear the default names Basic, Small Business, Corporate and Enterprise. Should you wish to modify these, you can do so here.
6. Next, you need to specify your Selling Price for Customers and Sub-Resellers. Enter the Selling Price for your Customers and Sub-Resellers for all the Slabs in each of the plans. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, cannot be empty.)
7. Click on Update Pricing.
The SuperSite and PartnerSite contain information about the various Live Chat Plans you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Live Chat Services. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Live Chat Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data).
Tags: Chat Service, Chat Services, Control Panel, Default Names, Extreme Flexibility, High Volume, Live Chat, Live Chat Service Orders, Receipts, Resellers, Slabs, Small Business, Step 2, Volume Customers
30 Aug 10 Digital Certificate
Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Digital Certificate Products. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Setting your Selling Price for the Digital Certificate Products is a mere 2 step process.
Step 1: Set your Pricing Slabs
You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Digital Certificates purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Digital Certificates, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.
Reference:
Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>
How to set Pricing Slabs?
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Digital Certificate Product to set its Discount Slabs for your Customers and/or Sub-Resellers, and click on Update.
4. Add as many Slabs as required, in this manner.
Step 2: Setting your Selling Price
Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Digital Certificate Product.
4. Here, click on Set Pricing.
5. Enter the Selling Price for your Customers and Sub-Resellers for all the Slabs. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, can not be empty.)
6. Click on Update Pricing.
The SuperSite and PartnerSite contain information about the various Digital Certificates you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Digital Certificates. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Digital Certificate Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data).
What is SuperSite >>
What is PartnerSite >>
Tags: Control Panel, Digital Certificate, Digital Certificate Products, Digital Certificates, Extreme Flexibility, Gossimer, High Volume, Receipts, Resellers, Slabs, Step 2, Volume Customers
26 Aug 10 Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
Typically you would like to offer discounts to your higher volume Customers and Sub-Resellers. The system allows you to define pricing slabs based on the volume of business your customers and Sub-Resellers have done with you. The volume of business done by your customers and Sub-Resellers is counted based on total amount of money received from them during their course of business. This figure maintained per Customer and Sub-Reseller is their Total Receipts figure.
Depending on their Total Receipts figure you can set pricing per Product. An example of a slab pricing for a dummy Product, for your customers, based on Total Receipts would be as follows
Base Selling Price: USD 10
Selling Price for Total Receipts > USD 1000: USD 8
Selling Price for Total Receipts > USD 2000: USD 7
The above table reads as
-
Base Selling Price to the Customer is USD 10
-
If any of your Customers, in their course of business, reach a Total Receipts figure of USD 1000, then they would receive a pricing of USD 8
-
If any of your Customers, in their course of business, reach a Total Receipts figure of USD 2000, then they would receive a pricing of USD 7
Let us understand how the Total Receipts figure is calculated
-
Every time you click on Add Funds for a Customer or Sub-Reseller, the Add Funds process asks you whether you wish to Add this amount to the Customer’s or Sub-Reseller’s Total Receipts figure. If the amount you are adding represents an amount of money you have received from your Customer/Sub-Reseller, then you should add the same to the Total Receipts figure for that Customer/Sub-Reseller
-
Each time you click on Add Debit Note for a Customer or Sub-Reseller, the process asks whether you wish to deduct this amount from your Customer’s or Sub-Reseller’s Total Receipts figure. You may choose to for instance, add a Debit Note in order to rectify a wrong Receipt amount entered, or to reduce the available balance of your Customer/Sub-Reseller, since they asked for a refund. In these cases you would choose to deduct this Amount from the Total Receipts figure for that Customer/Sub-Reseller
-
Each time the system automatically adds a Receipt for your Customer/Sub-Reseller due to a Custom Payment Gateway, or PayPal integration, it adds that amount to the Total Receipts figure for your Customer/Sub-Reseller
-
Each time your Customer/Sub-Reseller requests a refund, the system deducts the refund amount requested from the Total Receipts figure
The above is the complete set of calculations performed for calculation of the Total Receipts figure. All the above calculations would be simple to understand if you understand the basic theme of Total Receipts. The Total Receipts figure is basically representative of the total amount of money your Customer/Sub-Reseller is willing to spend with you in the System. The higher this figure the greater discounts you would be willing to offer to your Customer/Sub-Reseller. You have the flexibility to define selling price slabs in the System, based on the Total Receipts figure.
Lets take an example to understand Total Receipts figure better -
A brand new Customer starts off with a Total Receipts figure of ZERO (0).
1. You now add a Receipt of USD 1000 for this Customer to signify a cheque of USD 1000 sent by the Customer. In this case you would choose to add this to the Customers Total Receipts figure, which would now be USD 1000
2. You realize that you made a mistake in feeding in the cheque. The cheque was actually of USD 100, while you by mistake presumed it was USD 1000. In order to deduct the USD 900 wrongly credited to the Customer account you will Add a Debit Note of USD 900. During this process you will choose to deduct this figure from the Total Receipts figure of the Customer, bringing it down to USD 100 (which represents the true Total Receipts from that Customer)
3. Next the Customer chooses to use your Payment Gateway to Add Funds of USD 500, for which the system adds a Receipt of USD 500 and adds the same to the Customers Total Receipts figure bringing it to USD 600
4. The Customer does business with you for a month and realizes that he overestimated his requirements and will not require to park this much funds with you. He therefore opts to Request for a refund of USD 250, using the Request Refund link. In this case we will deduct this USD 250 from the Customer’s Total Receipts Figure.
The Total Receipts figure allows you to define pricing slabs which your Customers and Sub-Resellers can enjoy. This also takes away the burden of inspecting each Customer and Sub-Reseller account by you. You can simply work out a pricing policy which you can then use to define your selling price to your Customers. The System will then automatically offer the appropriate Selling Price to your Customers based on their Total Receipts.
Modifying the Total Receipts figure
Over and above this you can Modify the Total Receipts figure for your Customers and Sub-Resellers from the Customer/Sub-Reseller detailed view. Simply click on the Modify Total Receipts button in the toolbar of the detailed view of the Customer or Sub-Reseller whose Total Receipts figure you wish to change.
You would need do this for various reasons
-
You forgot to check the Add to Total Receipts box for a Customer or a Sub-Reseller while adding a Receipt. In this case you can simply go to the detailed view for that Customer/Sub-Reseller and modify the Total Receipts figure to reflect the true figure
-
The Customer/Sub-Reseller sent you some funds for some other Services which you do not wish to credit to his Account, but you want it to affect the Total Receipts figure so that the Customer/Sub-Reseller can avail of lower pricing
Note that any change you make to a specific Customer/Sub-Reseller Total Receipts figure will affect their pricing, based on the Pricing slabs you have set.
You learned how the System calculates the Total Receipts figure. Refer to the Understanding Pricing Slabs section to understand how to use the Total Receipts figure to define your Selling Price slabs.
Tags: Amount Of Money, Money Received From, Price Usd, Receipt, Receipts, Reseller, Resellers, Selling Price, Slabs, USD, Volume Customers
20 Aug 10 Domain Name Registration
Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Domain Registration Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Setting your Selling Price for the Domain Registration Services is a mere 2 step process.
Step 1: Set your Pricing Slabs
You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers<#start hosting#> or the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders purchased by your Customers/Sub-Resellers<#end hosting#>. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.
Reference:
Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>
How to set Pricing Slabs?
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Domain Registration Product to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.
4. Add as many Slabs as required, in this manner.
Step 2: Setting your Selling Price
Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Domain Registration Product.
4. On the succeeding page, you will find a list of Top Level Domains that you have chosen to sell. Click on the TLD whose Pricing you wish to set.
5. Enter the Selling Price for your Customers and/or Sub-Resellers for all the Slabs. (Note that if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, can not be empty.)
6. Click on Update Pricing.
The SuperSite and PartnerSite contains Pricing information about the Products and Services you offer to your Customers and Resellers respectively. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Domains and Additional Services Data.
Reference:
What is SuperSite >>
What is PartnerSite >>
Tags: Control Panel, Domain Name Registration, Domain Registration Services, Email Hosting, Extreme Flexibility, Gossimer, High Volume, Linux, Linux Email, Linux Hosting, Linux Windows, Lt, Microsoft Windows, Receipts, Resellers, Slabs, Step 2, Tld, Top Level Domains, Volume Customers, Web Hosting, Windows Hosting
15 Aug 10 Defining Product Promotions
From time to time Gossimer runs various Promotional offers, which you can participate in and choose to offer these Products and Services to your Customers and Sub-Resellers at discounted rates.
You can view all the current Gossimer Promotions and set your Customer and Sub-Reseller Pricing for such Products and Services by following the below mentioned process:
1. Log in to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller.
2. Visit Settings -> Set Pricing, Plans and Promos to view all running Promotions and set Pricing for your Customers and Sub-Resellers. A link would also be visible from the Pricing page of the Product or Service where Gossimer is running a Promotion.
3. Here you can set both your Customers and Sub-Resellers Promotion Pricing and submit the changes.
The SuperSite and PartnerSite contain a large amount of marketing content and information about the Products and Services you offer to your Customers and Sub-Resellers respectively. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Promotional Offers.
What is SuperSite >>
What is PartnerSite >>
Tags: Admin Control Panel, Amp, Current, Gossimer, Marketing, Product Promotions, Promos, Resellers, Running, Supersite
15 Aug 10 Website Builder
Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Website Builder Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Configuring your Selling Price for the Website Builder Services is a mere 2 step process.
Step 1: Set your Pricing Slabs
You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Website Builder Service Orders purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Website Builder Service Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.
Reference:
Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>
Follow the below mentioned process to set your Pricing Slabs:
- Login to your Control Panel from http://manage.gossimer.biz/reseller.
- Go to Settings -> Set Pricing, Plans and Promos.
- Click on the Website Builder Service to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.
- Add as many Slabs as required, in this manner.
Step 2: Setting your Selling Price
Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:
- Login to your Control Panel from http://manage.gossimer.biz/reseller.
- Go to Settings -> Set Pricing, Plans and Promos.
- Click on the Website Builder Service.
- Here, click on Set Pricing.
- Next, you need to specify your Selling Price for Customers and Sub-Resellers. The Selling Price comprises of
- One-Time Setup Fee: The Price you want to charge for setting up the Website Builder Service
- Your Monthly Selling Price: The monthly Price you want to charge for the Service
Enter the values for these parameters for your Customers and Sub-Resellers, for all the Slabs. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The Base Slab, however, cannot be empty.)
- When you have filled in the values, click on Update Pricing.
The SuperSite and PartnerSite contain information about the various Website Builder Plans you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Website Builder Services. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Website Builder Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data).
What is SuperSite >>
What is PartnerSite >>
Tags: Control Panel, Extreme Flexibility, Gossimer, High Volume, Receipts, Resellers, Selli, Slabs, Step 2, Time Setup Fee, Volume Customers, Website Builder, Website Builder Service Orders
03 Aug 10 Domain Forwarding, Mail Forwarding, Managed DNS
Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Domain Forwarding, Email Forwarding and Managed DNS Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Setting your Selling price for the Domain Forwarding, Email Forwarding and Managed DNS Services is a mere 2 step process.
Step 1: Set your Pricing Slabs
You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.
Reference:
Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>
How to set Pricing Slabs?
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Domain Forwarding, Email Forwarding and Managed DNS Service to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.
4. Add as many Slabs as required, in this manner.
Step 2: Setting your Selling Price
Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:
1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Settings -> Set Pricing, Plans and Promos.
3. Click on the Domain Forwarding, Email Forwarding and Managed DNS Service.
4. On the succeeding page, select the Service whose Pricing you wish to set, i.e. Domain forwarding or Email Forwarding or Managed DNS.
5. For the selected Service, enter the Selling Price for your Customers and/or Sub-Resellers for all the Slabs. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, cannot be empty.)
6. Click on Update Pricing.
The SuperSite and PartnerSite contains Pricing information about the Products and Services you offer to your Customers and Resellers respectively. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Domains and Additional Services Data.
Reference:
What is SuperSite >>
What is PartnerSite >>
Tags: Control Panel, DNS, Dns Service, Dns Services, Domain Email, Domain Forwarding, Email Forwarding, Email Service, Email Services, Extreme Flexibility, Forwarding Email, Forwarding Mail, Gossimer, High Volume, Mail Forwarding, Managed Services, Receipts, Resellers, Slabs, Step 2, Volume Customers
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]