30 Jul 10 Exporting a List of your Sub-Resellers as a CSV Report
2. Click on Sub-Resellers -> Export
3. You can streamline your list based on either or all, of these criteria
- Sub-Reseller City – Specify a City name to narrow down your list results. Leaving this field blank will result in listing Sub-Resellers from all cities.
- Sub-Reseller Country – To get a list of Sub-Resellers from a particular Country, select it from this drop down, otherwise choose Select a Country to search for Sub-Resellers from all countries.
- Sub-Reseller Status – Select Active or Suspended to narrow your criteria or leave as Any to select all.
- Creation Date Between – By default, this field displays a date range beginning from the last week. You may select the beginning date as per your desire by toggling the appropriate drop downs.
- Total Receipts Between – By specifying the Total Receipts figure in these text boxes, you can target a specific set of your Sub-Resellers.
- Products – You can list Sub-Resellers who have signed up for or have not signed up for a particular Product, by selecting it from the drop down. By not selecting any Product, you would end up with a list of Sub-Resellers who have signed up for all Products.
Upon clicking on the Submit button, Gossimer would be emailing you a list of all your Sub-Resellers that satisfy the criteria you mentioned, at your Reseller Username (email address). You may also mark a copy of the exported CSV file to one or more custom email address by specifying the same under the Mark a copy of the Export to (Email Addresses) field. Multiple email addresses should be separated by a comma (,).
Tags: Admin Control Panel, Comma Separated Values, Control, Countries, Csv File, Desire, Displays, Email Address, Email Addresses, Gossimer, Receipts, Reseller City, Reseller Status, Reseller Username, Resellers, Target, Text Boxes
24 Jul 10 Generating and Modifying Passwords
As a Reseller, you would have to assist your Sub-Resellers, if they happen to forget their Username / Password for the Login. In such cases there are 4 methods available for you. You can select any of the following methods to help your Sub-Reseller Login –
I. Forgot Password:
This method would be useful whenever your Sub-Reseller has forgotten his Password.
1. In this method you would have to ask the Sub-Reseller to go to your Store Front Page at http://manage.gossimer.biz.
2. Ask the Sub-Reseller click on the Forgot Password link there and then enter his Username (his Email Address).
This would send a mail to his Email Account, with a Temporary Password, the Login URL and the Username. The Sub-Reseller can then Login with this Password and can then change his original Password.
Please note that this Password would be effective for 3 days only. Also, during this time both the Original Password and the Temporary Password would work for Logging in.
II. Send Password:
This is another method you can use when the Sub-Reseller has forgotten his Password. This would be useful if he does not even remember his Username. In this case you can follow the below mentioned steps -
1. In your Reseller Control Panel, go to Sub-Resellers -> Search and search for the Sub-Reseller based on one of the search fields available.
2. From the list, click on the Sub-Reseller you were looking for. In the Sub-Reseller Details view that follows, you would find the Sub-Reseller Username. Click on the Send Password button available there.
This would send a mail to his Email Account, with a Temporary Password, the Login URL and the Username. The Sub-Reseller can then Login with this Password and can then change his original Password, by going to Settings -> Change Password.
Please note that this Password would be effective for 3 days only. Also, during this time both the Original Password and the Temporary Password would both work for Logging in.
III. Change Password:
This method would be useful if a Sub-Reseller who has forgotten his Password and is also unable to get the Temporary Password via email. As a last step you can change his Password. You need to follow the below mentioned steps -
1. In your Reseller Control Panel, go to Sub-Resellers -> Search and search for the Sub-Reseller based on one of the search fields available.
2. From the list, click on the Sub-Reseller you were looking for. In the Sub-Reseller Details view that follows, you would find the Sub-Reseller Username and click on the button Change Password.
Contrary to the above 2 methods, this would Change his Password permanently. Your Sub-Reseller can then Login with this Password.
IV. Generating Temporary Password:
Using the method mentioned below you can yourself Login to the Sub-Resellers Control Panel, by generating a Temporary Password for it. Just follow the simple steps mentioned below -
1. In your Reseller Control Panel, go to Sub-Resellers -> Search and search for the Sub-Reseller based on one of the search fields available.
2. From the list, click on the Sub-Reseller you were looking for. In the Sub-Reseller Details view that follows, you would find the Sub-Reseller.
Username and click on the button Generate Temporary Password. This will present you with the Login URL, Username and a Temporary Password for the Sub-Reseller.
Please note that this Password would be effective for 3 days only. Also, during this time both the Original Password and the Temporary Password would both work for Logging in.
Tags: Change Passwor, Details View, Email Account, Email Address, Front Page, Logging, Mail, Mail Account, Mail Email, Passwords, Reseller Control Panel, Reseller Details, Reseller Login, Resellers, Search Fields, Send Email, Send Mail, Url
13 Jul 10 Suspend / Unsuspend a Sub-Resellers
You can Suspend a Sub-Reseller from your Reseller Control Panel, this will shut down their access to their Reseller Admin Control Panel. However all the Services under this Sub-Reseller would remain Active
Suspending a Sub-Reseller:
1. Login into your Reseller Admin Control Panel at http://manage.gossimer.biz/reseller
2. Go to Sub-Resellers -> List and select the Sub-Reseller OR search for the Sub-Reseller Sub-Resellers -> Search.
3. Click on the Suspend button to suspend the concerned Sub-Reseller.
Unsuspending a Sub-Reseller:
1. Login into your Reseller Admin Control Panel at http://manage.gossimer.biz/reseller
2. Go to Sub-Resellers -> List and select the Sub-Reseller OR search for the Sub-Reseller Sub-Resellers -> Search.
3. Click on the Unsuspend button to unsuspend the concerned Sub-Reseller.
Tags: Access Control, Admin Control Panel, Biz, Reseller Control Panel, Resellers
07 Jul 10 Managing Pending Sub-Reseller Signup
As a Reseller, you would want only genuine persons to become your Sub-Resellers, or only those who add certain amount of Funds. The OrderBox allows you 3 methods of activation for your Sub-Resellers. These methods and their possible applications are explained below -
(1) Direct Activation – In this method, the Sub-Reseller gets activated as soon as the sign-up gets completed. He would be able to access the Reseller Control Panel and start off immediately.
(2) Manual Activation – If you select this method, you would have to manually activate any Sub-Reseller that signs up under you. Unless you explicitly activate the Sub-Reseller, his access to his Reseller Control Panel would be restricted. For activation, you would have to go to Sub-Resellers -> List Pending Sign-Ups from your Reseller Control Panel. There you would see the list of Sub-Resellers who are not activated. You can click on the name of the Sub-Reseller and then click on Activate in the Reseller Details view page. Alternatively, you can also Delete this Sub-Reseller, should you find it necessary.
Note that, if you do not activate a Sub-Reseller Account within 90 days of sign-up, the account would be deleted automatically by the System.
(3) Activation on Total Receipts – This method of activation would allow you to grant access to new Sub-Resellers only after they have made payment worth a certain minimum amount. Till such time the Sub-Reseller’s access to his Control Panel would be restricted. However, in this case if you wish to explicitly activate or delete some Sub-Reseller, you can do so as explained above in (2).
An interesting feature under this method allows you to set a margin on total payment received, to activate a Sub-Reseller account. Consider this example -
You have set Sub-Reseller Activation on Total Receipts crossing USD 100, and advertise this amongst prospective Sub-Resellers. Now when they sign-up and add USD 100 online via Payment Gateway, the gateway would deduct its own charges if you choose to credit your Sub-Resellers with the net transaction amount. Thus, the actual amount that gets deposited in the Sub-Reseller’s account is less than USD 100, and the account does not get activated automatically.
To avoid this possibility, you can specify a margin on the activation threshold. For instance, in the above scenario, if you expect Payment Gateway charges (fixed transaction fees + any variable fees ) to be not more than USD 5, you can set the Margin to 5%. That way, if the Sub-Reseller’s total receipts reach within 5% of the specified threshold, the account gets activated.
As in the case of Manual Activation, an inactive account would be deleted automatically by the System if it is not activated within 90 days of sign-up.
Setting the Activation Preferences
You can set any one of the above mentioned activation methods by following the steps mentioned below -
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Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
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Go to Settings -> Sub-Reseller Signup. Here you would find the 3 methods mentioned above.
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Select the desired activation method and click on Update.
Tags: possible applications, USD
05 Jul 10 Lisiting a Sub-Resellers Domains
You can view all the Domains for a particular Sub-Reseller from your Reseller Admin Control Panel. Please follow the steps mentioned below -
1. Login to your Reseller Admin Control Panel from .
2. Go to Sub-Resellers -> List or search for a particular Sub-Reseller through Sub-Resellers -> Search.
3. Click on the Name of the Reseller whose Domains you wish to view.
4. In the Sub-Reseller Details page that appears, click on List Domains. This would present a list of all Domains, along with all the Services this Sub-Reseller has bought for each Domain.
Tags: Admin Control Panel, Reseller Details, Resellers, Sub Domains, Sub-Reseller
02 Jul 10 Adding Sub-Resellers
Both the procedures are explained below -
I. Your Sub-Reseller visits your Storefront and can go to Resellers -> Signup and fills the Sub-Reseller Signup form.
II. You can also signup on behalf of your Sub-Reseller from your Reseller Control Panel by going to, Sub-Resellers -> Add.
Tags: Reseller Account, Reseller Control Panel, Reseller Signup, Resellers, Storefront
Gossimer in the News
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- Gossimer Invites Customers to Try Digital Certificates for Free January 2, 2010Gossimer, the fastest growing domain name registration and web hosting company is offering 21 days free trial on digital certificates. This trail will allow webmasters to understand the role Https plays in building visitors’ confidence in their website. [PR.com] […]
- Gossimer Announces Special Domain Name Registration Deals December 25, 2009Gossimer, the fastest growing domain name registration and web hosting company has announced a special deal on 12 top domain extensions and that includes some CTLDs as well. This promotion is available on the registration of new domain names, and you can register as many domains as you want. [PR.com] […]
- Gossimer Announced a Transfer-in Domain Promotion to Allow Customers to Consolidate Their Domains Into One Account November 7, 2009Save money on domain name transfer to Gossimer. Gossimer is currently running an attractive promotion on domain transfer-in that will save a lot of money for the domain portfolio builder. You can transfer as many domains as you wish under this promotion. [PR.com] […]
- Gossimer Became Reseller of the Month for October October 17, 2009October brings another piece of good news for Gossimer. The fastest growing web hosting and domain name registration company has been chosen as the Reseller of the month for October by ResellerClub. [PR.com] […]
- Gossimer Offers One Year Free Extension on Domain Transfer October 3, 2009Gossimer, the fastest growing domain name registration company, is offering one year free extension with every domain name transferred to its system. This service when coupled with other services puts Gossimer in the position of price leadership. The company offers the most economic rate for domain name registration and webhosting services. [PR.com] […]
- New Deals Make Gossimer Bigger, Better and Smarter October 2, 2009October is going to be hot with offers, extended support, and enhanced serviceability, as Gossimer has acquired HiTek Networks, and launched new and improved Support desk. The web hosting world is abuzz by the two important developments in Gossimer. [PR.com] […]
- Gossimer Offers Unlimited E-mails for $1 September 28, 2009Gossimer, the fastest growing domain name and webhosting company, has announced a no-upgrade “The Ultimate Email Plan” that will give the buyer an access to unlimited email accounts for just $1/month. [PR.com] […]
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]