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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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21 Mar 10 ASPUpload Component

ASPUpload is an Active Server component which enables an ASP application to accept, save and manipulate files uploaded with a browser. The files are uploaded via an HTML POST form with one or more <INPUT TYPE=FILE> tags. The <FORM> tag must contain the attribute ENCTYPE=”multipart/form-data”. All Gossimer Windows Hosting packages have support enabled for ASPUpload component. You can use the sample script provided below and tweak it a bit to suit your requirements.

 

Upload Script (Upload.asp)

<%
Set Upload = Server.CreateObject(“Persits.Upload”)
Count = Upload.Save(“C:WHBSitesyourdomainname.comdatafiles”)
Response.Write Count & ” file(s) uploaded to C:WHBSitesyourdomainname.comdatafiles”
%>

HTML form for uploading up to 3 files

<HTML>
<BODY BGCOLOR=”#FFFFFF”>
<FORM METHOD=”POST” ENCTYPE=”multipart/form-data” ACTION=_quot;Upload.asp_quot;_gt;
<INPUT TYPE=”FILE” NAME=”FILE1″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE2″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE3″ SIZE=”50″><BR>
<INPUT TYPE=”SUBMIT” VALUE=”Upload!”>
</FORM>
</BODY>
</HTML>

 

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21 Mar 10 Modifying/Deleting a DSN

If you wish to modify any parameters for an existing DSN or delete the DSN, you need to follow the process outlined below:

1. In the Website Management interface, go to Manage Website -> DSN Manager -> List DSNs.

2. In the DSN list that follows, click on the DSN you wish to modify. Make any changes that you wish here.

3. If you wish to delete the DSN, simply select the check-box before the desired DSN in the list, and click on Delete.

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21 Mar 10 Changing the Password of a MySQL Database User

Follow the process mentioned below to modify the password for any of your MySQL Database Users:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose password you wish to modify.

6. In the User details view that follows, click on Modify.

7. Here, enter the new password, and click Submit.
 

IMPORTANT

If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:

  1. Modification/Deletion of the Database, that you selected during installation of the Power Tool
  2. Modification/Deletion of the Database User, that you selected during installation of the Power Tool

 

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21 Mar 10 Restricting access of a MySQL Database User to allow connection from Specific Hosts only

As a security measure, you can restrict your Users’ access to your Databases such that they can only connect to them from particular hosts (computer networks). This would help you in preventing unauthorized access to your database.

Gossimer allows you to specify one of three levels of restriction upon database users:

  • Allow User to Connect from any Host: Selecting this option would allow unrestricted access to the Database for that User.
     
  • Allow User to Connect from this Server only: Selecting this option would mean that the User would have to connect to the Database from the system itself, and would be unable to use other Database applications from external hosts.
     
  • Specify Hosts: You can specify the hosts from which the Users can connect to the Database. Entering the allowed Hostnames or IP Addresses in a comma-separated format would prevent the User from accessing the database from any other location.

You can specify access restrictions for a database user on creation of the user account itself. Click here to read how to add a MySQL database user >>

However, if you had not done so and wish to do it now, or wish to modify the existing restrictions, follow the process mentioned below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose access you wish to restrict.

6. In the User details view that follows, click on Modify.

7. Now, select the radio-button adjacent to the restriction you wish to impose upon the user.

8. Click on Submit to effect the changes.
 

IMPORTANT

If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:

  1. Modification/Deletion of the Database, that you selected during installation of the Power Tool
  2. Modification/Deletion of the Database User, that you selected during installation of the Power Tool

 

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20 Mar 10 Renewing / Upgrading / Downgrading / Deleting your Web Hosting package

You can perform any modifications such as Renewing, Upgrading/Downgrading or Deleting your Web Hosting package from your Control Panel itself. Follow the steps outlined below to make the modifications you desire -

Login to your Control Panel, search for the Domain Name for which you have purchased the Web Hosting package and proceed to the Order Details view page. Click here to know how >>

 

Renewing your package

You can extend the tenure of your Web Hosting package from anywhere between 6 months to 5 years.

  1. In the Order Details view, click the Renew Service button on the lower toolbar.
     
  2. Here, select the duration for which you wish to Renew the Web Hosting package, and click Renew Service.
     
  3. Proceed to pay for the Invoice generated for the Renewal.

 

Upgrading/Downgrading your package

Gossimer allows you complete flexibility with the terms of your Web Hosting package. At any point in time, you can Upgrade or even *Downgrade the parameters of your package to better suit your requirements. To do so,

  1. In the Order details view, click Upgrade/Downgrade.
     
  2. Here, you can modify all the parameters of your Web Hosting package. Simultaneously, you may choose to extend the duration of your package by selecting a duration from the Renew Service drop-down.
     
  3. When you select the new specifications for your package, you would see the cost of the modification. This is calculated as

    ([n x Monthly cost of the new package] + Pro-rated cost for the current month) – Credits remaining from the existing package 

    where, n = duration of the new package in months

  4. Then proceed to pay for the Invoice, if any payment is applicable.

IMPORTANT

*On Downgrading a package, the surplus funds are not credited to your account – however, they can be utilized to immediately extend the duration of your package.

 

 

Deleting your package

If for some reason, you do not wish to continue with the Web Hosting services provided by Gossimer, then you may Delete your package. Note that, Deletion of this package within 30 days of purchase, entitles you to a full refund of your Cost Price. However, you would not get a refund if you Deleted the package after this period.

  1. In the Order Details view, click the Delete Service button.
     
  2. Here, you would see details of the refund applicable on Deletion, if any. The refund would be given to you in the form of a Credit Note. You would further have to Confirm the Deletion of this package.
     

    IMPORTANT

    If you re-order Web Hosting Service for the same domain name or any of its domain aliases, the 30 day refund guarantee will not be applicable to any such new Order.

     

     

  3. On confirming, Deletion would be effective immediately.
  4.  

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes for completion.

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20 Mar 10 Does it matter what I name my files?

The extension of your files indicates the type of file it is and is required by the web server to send the appropriate MIME type to the web browser. Hence it is important that you name your file with the appropriate extension.

Also, your file names have a bearing on the selection of the home (default) page, i.e. the first page that is shown to visitors on your site.

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20 Mar 10 Installing PHP-Nuke

 

Follow the below mentioned process to install the PHP-Nuke Power Tool on your website:

 

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
 

IMPORTANT

If you have already installed the PHP-Nuke Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.

 

 

5. In order to install PHP-Nuke, click on Install link under the Status column.

6. In order to install the PHP-Nuke Power Tool you would need to simply input the following details -

 

 

i. Database Name – select the database from the drop-down list.
 

 

 

IMPORTANT

PHP-Nuke is a database-driven Power Tool. Hence, your hosting package needs to include at least one database. If a database is not included in your current hosting package, the following steps need to performed -

 

 

  1. You need to upgrade your package by adding a database. Click here to read how to upgrade your package >>

  2. You need to configure your database. Click here to read how to configure your database >>

 

ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
 

iii. Database User’s Password – provide the password of the Database User, you selected above.
 

 

 

IMPORTANT

 

The Database User’s Password you input above has to match the Password you entered while adding this User in the Database Manager interface. In the event that you can not recall this Database User’s Password, you need to reset the same before continuing. Click here to find instructions on how to reset the Password of a Database User >>
 

 

iv. Directory Name – you need to input a new sub-directory name where you want the PHP-Nuke Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
 

IMPORTANT

Confirm that you have sufficient Web Space and Database Space before continuing the PHP-Nuke installation, by referring the information provided in the interface.

Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
 

 

 

7. Click on the Install button to complete the PHP-Nuke installation.

 

Besides the above information, you need to provide a few details about the PHP-Nuke Administrator:

1. Admin Name – This is the name of the person who will be administering the PHP-Nuke installation.

2. Password – This is the Administrator’s Password.

3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.

4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the PHP-Nuke Power tool.

Once PHP-Nuke is installed, you can click on the View link under the Details column, to view the details related to PHP-Nuke.
 

IMPORTANT

URL of the

URL of the

 

 

 

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20 Mar 10 Connecting Remotely to your database

In order to connect remotely to your database, you can use any third party tools available on the Internet. However, you need to set certain specifications from within your Control Panel to allow remote connections to your database.

Follow the process below to do so: 

     

  1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>
  2. Click Manage Web Hosting Service in the lower toolbar.
  3. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
  4. Click the database user for which you want to allow remote connections.
  5. Click Modify.
  6. Under the Hostname Details section, select either Allow User to Connect from any Host or Specify Hosts (Comma Separated) if you would like to specify any specific computers that you are going to connect from (you need to know the IP addresses of these computers for this purpose).
  7. Click Submit.
  8.  

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20 Mar 10 Installing WordPress

Follow the below mentioned process to install the WordPress Power Tool on your website:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.

IMPORTANT

If you have already installed the WordPress Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.

5. In order to install WordPress, click on Install link under the Status column.

6. In order to install the WordPress Power Tool you would need to simply input the following details -

i. Database Name – select the database from the drop-down list.

IMPORTANT

WordPress is a database-driven Power Tool. Hence, your hosting package needs to include at least one database. If a database is not included in your current hosting package, the following steps need to performed -

  1. You need to upgrade your package by adding a database. Click here to read how to upgrade your package >>

  2. You need to configure your database. Click here to read how to configure your database >>

ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.

iii. Database User’s Password – provide the password of the Database User, you selected above.

IMPORTANT

The Database User’s Password you input above has to match the Password you entered while adding this User in the Database Manager interface. In the event that you can not recall this Database User’s Password, you need to reset the same before continuing. Click here to find instructions on how to reset the Password of a Database User >>

iv. Directory Name – you need to input a new sub-directory name where you want the WordPress Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).

IMPORTANT

Confirm that you have sufficient Web Space and Database Space before continuing the WordPress installation, by referring the information provided in the interface.

Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>

7. Click on the Install button to complete the WordPress installation.

Besides the above information, you need to provide a few details about the WordPress Administrator:

1. Admin Name – This is the name of the person who will be administering the WordPress installation.

2. Password – This is the Administrator’s Password.

3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.

4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the WordPress Power tool.

Once WordPress is installed, you can click on the View link under the Details column, to view the details related to WordPress.

IMPORTANT

URL of the

URL of the

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19 Mar 10 How do I shrink a MS SQL database?

Gossimer Windows Hosting Control Panel allows you to shrink a MS SQL database. The process is explained below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. Click on the database you wish to manage.

6. Click Shrink Database to complete the process.  

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19 Mar 10 What do I need to activate SSL for my website?

In order to activate SSL to secure your website, you need to have

  • an SSL certificate, and
  • a dedicated IP address.

SSL Certificate: An SSL certificate is provided by a reputed third party provider (Certifying Authority, or CA). To activate SSL, you need to

1. Generate a CSR, or a Certificate Signing Request from your Control Panel.

2. Submit the CSR to the Certifying Authority (CA) from whom you wish to purchase the certificate.

3. Get the certificate issued by your CA, and submit the same for your website from your Control Panel.

Dedicated IP address: An IP address specifically for your website. This IP address is not shared with other web hosting packages on a shared server, and is used only by your website. Dedicated ip address is required to provide a separate dedicated channel for the encrypted data to flow between the client (browser) and the server.

NOTE: If you have opted for SSL when you purchased your hosting package, a dedicated IP address will be allotted to your site. However, if you have not opted for SSL and choose upgrade to do so later, a dedicated IP address will be allotted to your site only when SSL is activated. Until then, your site will continue to function using a shared IP address. 

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19 Mar 10 Branded File Extensions (Custom MIME types)

This is a feature exclusive to Gossimer, and is available ONLY with our Linux Hosting Packages. Using this feature, you can have your own branded extensions for web pages on your site, and assign them to any file types. For instance, you can choose to name your Excel files with the extension .data, or your image files .picture and so on!

Assigning branded file extensions

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> Add Branded Extension.

5. Here, in the File Extension field, specify your custom file extension e.g. .brand, .mine or any other extension you wish to have for a particular Content Type.

6. Choose the appropriate content type for which you wish to apply that extension. You can either choose one from the existing types or add your own content type.

7. Once you have specified these details, click on Add Branded Extension.

 

Modifying branded file extensions

1. Perform steps 1-3 mentioned in the above process.

2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> List Branded Extensions.

3. Click on the File Extension link to go to the Branded Extension Details page for that specific extension.

4. Modify the File Extension and/or Content Type for this extension, and click on Modify Branded Extension.

Disabling branded file extensions

1. Perform steps 1-2 mentioned in the above (modifying branded file extensions) process.

2. Select the checkbox adjacent to one or more file extensions which you wish to disable.

3. Click on Delete button and confirm the action by clicking on OK.

 

IMPORTANT  

In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.

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19 Mar 10 Viewing details of your existing 4images installation

 

Once you have installed 4images on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

 

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the 4images Power Tool.

6. This would present you the following details about your current installation

  • 4images Version
  • 4images Space Utilization
  • Database Name
  • Database Username
  • Installation Directory Name
  • Admin Name (provided at the time of installation)
  • Admin Email Address (provided at the time of installation)
  • 4images URL
  • Admin URL

 

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19 Mar 10 Listing / Modifying an existing Virtual Directory

If you wish to list/modify your existing Virtual Directories, you may do so by following the below mentioned process:

  1. Login to your Control Panel, search for the Domain Name for which you have purchased this Web Hosting package and proceed to the Order details view. Click here to know how >>
     
  2. Click Manage Web Hosting Service in the lower toolbar. A Website Management interface will pop-up.
     
  3. Go to Manage Website -> Virtual Directory Manager -> List Virtual Directories. This will list all Virtual Directories you have added so far.
     
  4. Click the Virtual Directory you wish to modify.
     
  5. Here you may choose to modify the version of your .NET Application from the drop-down menu.
     
  6. You may also grant/deny write permissions to the IIS (anonymous) User on this Virtual Directory.
     
  7. Click Submit to save the changes.
  8.  

 

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19 Mar 10 Changing the Password for an FTP User

You should make it a habit to change your FTP User password at regular intervals. Follow this process to modify the password for an existing FTP user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.

5. In the user list view that follows, click on the user whose password you wish to change.

6. Enter the new password in the Password and Confirm password slots, and click on Submit.

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18 Mar 10 Restricting access through mod_auth_mysql

mod_auth_mysql is an Apache module used to authenticate users and authorize access through a MySQL database. This module manages authentication of users whose username, password, etc. are stored in their respective MySQL database. Gossimer, LLC supports mod_auth_mysql on its Linux Hosting Servers. 

A .htaccess file needs to be uploaded or created under the directory for which you wish to set authenticated access.

Auth Directive Use
AuthMySQLUser The userid to be used to access MySQL
AuthMySQLPassword The password for the userid specified in AuthMySQLUser
AuthMySQLDB The name of the MySQL database containing the authorization information
AuthMySQLUserTable The name of the MySQL table in AuthMySQLDB which contains the userids and passwords
AuthMySQLNameField The name of the column in AuthMySQLUserTable which contains the userids to be authenticated
AuthMySQLPasswordField The name of the column in AuthMySQLUserTable which contains the passwords
AuthMySQLPwEncryption The encryption type used for the passwords in AuthMySQLPasswordField
AuthMySQLKeepAlive Indicates whether to keep the connection to MySQL open or close it after each request
AuthMySQLAuthoritative Used to indicate if other modules should be called when mod_auth_mysql is not able to authorize the user
AuthMySQLNoPasswd No password is required for this resource
AuthMySQLEnable Whether or not mod_auth_mysql should attempt to authorize the user
AuthMySQLUserCondition Additional conditions to be placed in the WHERE clause when retrieving user information
AuthMySQLGroupTable Contains the name of the table with the group information when authorizing by groups (Apache option require group)
AuthMySQLGroupField Contains the name of the column containing the group information when Apache group authorization is required
AuthMySQLGroupCondition Additional conditions to be placed in the WHERE clause when retrieving group information
AuthMySQLCharacterSet Used to override the default character set for the connection
AuthMySQLSaltField Contains information on the salt field to be used for crypt and aes encryption methods

Example of a .htaccess file using mod_auth_mysql

AuthName “Your Protected Area”
AuthType Basic
AuthBasicAuthoritative Off
AuthMySQLEnable On
AuthMySQLUser <userid>
AuthMySQLPassword <password>
AuthMySQLDB <database name>
AuthMySQLUserTable <user table>
AuthMySQLPasswordField <password field name>
AuthMySQLPwEncryption <encryption method>
AuthMySQLAuthoritative On
AuthMySQLGroupTable <group table>
AuthMySQLGroupField <group field name>

Click here for more details about each directive and its usage >>

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18 Mar 10 Creating a Read-only Database User

If the hosting package that you purchased from Gossimer contains a MySQL database, you can up to 100 Users to access the Database. Not only that, you can also set specific action rights for the Users you create.

Creating a Read-only User

To set specific action rights for Users, you need to specify what privileges you wish to allow to a particular User. The article on Defining Action rights for a MySQL Database User provides detailed directions for the process of doing so. In order to create a Read-only User, you need to ensure that all privileges except the Select privilege are revoked for the User.

 

IMPORTANT

If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:

  1. Modification/Deletion of the Database, that you selected during installation of the Power Tool
  2. Modification/Deletion of the Database User, that you selected during installation of the Power Tool

 

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18 Mar 10 Viewing details of your existing osCommerce installation

Once you have installed osCommerce on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the osCommerce Power Tool.

6. This would present you the following details about your current installation

  • osCommerce Version
  • osCommerce Space Utilization
  • Database Name
  • Database Username
  • Installation Directory Name
  • Admin Name (provided at the time of installation)
  • Admin Email Address (provided at the time of installation)
  • osCommerce URL
  • Admin URL

 

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