03 Sep 10 Renewal Reminders
Gossimer sends mails to its Customers informing them about all Web Hosting packages that are nearing their expiration date.
Customers of Gossimer:
Customers are sent Expiring Web Hosting packages Renewal Instruction e-mails before they actually expire, after expiry, and on deletion of the package.
The Reminders are sent to the Customer Username from 45 days prior to the Web Hosting package’s expiry, on the 1st, 11th and 21st day of every month, until it is either Renewed or Deleted (due to non-Renewal).
This Report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about renewing these orders.
Gossimer Resellers can easily view all Expiring and Expired Domain Names from the Renewal Management Interface and choose to Renew any Web Hosting package on behalf of their Customer(s).
IMPORTANT
When a Web Hosting package Expires,
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the package is immediately Suspended. This means that you would be unable to use your package, until it is Renewed.
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the Customer is sent an e-mail, informing him that he has 15 days to Renew his Web Hosting package, post which the package is Deleted.
When the Web Hosting package is Deleted, the Customer is sent one final e-mail informing him/her that the Web Hosting package is Deleted, since it was not Renewed within 15 days after Expiry.
Tags: Customer Username, Displays, Domain Name, Domain Names, E Mail, Expiration Date, Expiry Date, Gossimer, Hosting Packages, Management Interface, Product Category, Renewal Management, Renewal Reminders, Resellers, Web Hosting, Web Hosting package, Web Hosting package Expires, Web Hosting Packages, Web Packages
02 Sep 10 Uploading content using any Web Browser
If you do not wish to use a specialized FTP client, you can also use your web browser to upload/download/delete your files. Follow the process mentioned below to do so:
The process demonstrated below is common to all web browsers. We have here chosen Microsoft Internet Explorer browser to explain the same.
1. In the browser address bar, type: (ftp://username:password@yourdomainname.com). Type it without the parenthesis and customize the information, such that
- username -> Your FTP username
- password -> Your FTP password
- yourdomainname.com -> your domain name
Press enter.
2. Once connected, double-click the folder to which you wish to upload the files, to open it.
3. Open another explorer window and go to the folder where your html files (that you want to upload) are located. Click and drag the files to upload from the explorer window to the Internet Explorer window that is showing web. The files will be uploaded.
Enabling Active/Passive mode FTP
Different modes of data connection can be used during FTP. Click here to know more details >>
The data connection mode can be modified under Internet Explorer as explained below. If you are using a web browser other than Internet Explorer, you may look out for the option to enable Passive/Active mode in the browser’s help section or contact the vendor’s support centre.
a. Open Internet Explorer. Under Tools menu, click Internet Options.
b. Go to the Advanced tab. Under the Browsing section, select the check box adjacent to Enable folder view for FTP sites.
By default, the Passive mode is enabled. Under the Browsing section, uncheck Use Passive FTP to enable Active mode.
Click Apply and then OK to save the changes.
NOTE: In case you are unable to connect via FTP, there maybe several factors responsible for it. Click here to know about them >>
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02 Sep 10 Redirect Manager
The Redirect Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to seamlessly forward requests for any local folder, sub-folder or file on your website to another Domain name, URL or IP address. For example, if you want http://www.your-domain-name.com/somepath to redirect to http://www.some-other-domain.com, then you can use the Redirect Manager to define a rule for this. It is very easy-to-use, and allows you to add as many such web forwarding rules as you want.
Enabling Redirection
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> Add Redirect.
5. Here, specify the following details:
- Redirect from URL: The URL on your website which you wish to redirect
- Redirect to URL: The destination URL to which you wish to redirect
6. Click on Submit.
Modifying Redirection
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> List Redirects.
3. Click on the Redirect From link to go to the Redirect Details page for that specific redirection.
4. You can modify the Redirect To URL field value.
5. Click on Submit.
Disabling Redirection
1. Perform steps 1-2 mentioned in the above (modifying redirection) process.
2. Select the checkbox adjacent to one or more redirects, which you wish to disable.
3. Click on Delete button and confirm the action by clicking on OK.
4. Click on Delete to provide the final approval for deletion.
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
Tags: Checkbox, Control Panel, Destination Url, Details View, Domain Address, Domain Name, Final Approval, Forward Requests, Gt 2, Gt Web, Ip Address, Linux, Manage Web Hosting Service, Management Interface, Manager, Redirect Manager, Redirect Url, Search Domain, View 3, web forwarding, Web Hosting Service, Web Redirect, Web Server, Web Server Manager, Website Management
02 Sep 10 Website Speed Booster
The Website Speed Booster is a feature unique to Gossimer, and is available ONLY with the Linux Web Hosting Package. This tool automatically enhances the speed of your website by up to 20 times and more!
How does it work?
The Website Speed Booster works by compressing the content delivered to the client when it is sent across the Internet, making use of the browser’s ability to uncompress this data seamlessly. The tool does not require any changes in website code, nor does it require any additional software on the user’s end. All browsers starting from Internet Explorer 4.0, Netscape 4.06, Opera 5, Lynx 2.6 support this feature. Besides, this solution will simply not compress the data if the visitor has a non-compliant browser, so it presents no risk to your website at all.
Using this tool from your Control Panel, you can boost the speed of all of the following:
- All static pages i.e. html, js, css files etc
- All dynamic pages i.e. php, perl, cgi, python files etc
- All images and downloadable files, such as .gif, .jpg, .png, .doc, .pdf, .xls and so on.
Specifying Speed Booster settings
Follow the process mentioned below to specify your Website Speed Booster settings:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Website Speed Booster.
5. On this page, select Yes from the drop-down adjacent to the type of content you wish to optimize. You can choose to boost
- Static Content
- Dynamic Content
- Images and other downloadable articles
For disabling the feature, you need to select No from the drop-down.
6. Click on Submit.
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
Tags: Additional Software, Content Images, Css Files, Details View, Doc Pdf, Downloadable Articles, Gif Jpg, Gt 2, Gt Web, Internet Explorer, Linux, Linux Web, Manage Web Hosting Service, Management Interface, Manager Gt, Opera 5, Pdf Xls, Perl, Php, Speed Booster, View 3, Web Hosting package, Web Hosting Service, Web Server, Web Server Manager, Website Management
01 Sep 10 Adding an FTP User
Follow this process and add FTP users to upload content for your website.
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> Add FTP User.
5. The form on this page has the following details, specify these for the new FTP user:
- Username: A standard username for the new FTP user.
- Password: A password which the new FTP user would provide on login.
- Home directory: The user will automatically be directed to this directory; his access will be restricted to this directory and all its sub-directories. This user will not be able to access any files in a parent directory. The “Home Directory” has to exist at the time of adding the user; by default, it is set to root.
- Restrict Web Space: This allows you to restrict the amount of content that the FTP user can upload to your website.
6. Once you have provided all details necessary, click on Add. This will create a new FTP user.
Tags: Control Panel, Details View, Domain Name, Ftp Upload, Home Directory, Manage Web Hosting Service, Management Interface, Parent Directory, View 3, Web Hosting Service, Web Space, Website Management
01 Sep 10 Adding a DSN
Follow the process outlined below to add a DSN for your database:
1. In the Website Management interface, go to Manage Website -> DSN Manager -> Add DSN.
2. Here, you need to provide a name for the DSN you are adding, as well as the database your are adding it for.
3. Additionally, you may also specify the DSN type, along with additional database details such as the hostname, and the username/password for accessing the database.
4. On clicking Submit, the DSN will be added for the database specified.
Tags: Database Details, Dsn, DSN Manager, Hostname, Management Interface, Website Management
01 Sep 10 Listing/Modifying Backup Policies
Follow the process mentioned below to modify/delete an existing backup policy:
1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>
2. Click on Manage Web Hosting Service in the lower toolbar.
3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> List Backup Policies.
4. Here, you can modify/delete a backup policy as mentioned below -
Modifying a Backup Policy
- Click on the link for the directory whose backup policy you wish to modify.
- Modify one of the following fields -
- No. of Backlogs – Your backup archives will be rotated these many times before being deleted.
- Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.
- Click on Submit.
Deleting a Backup Policy
- Select the check box adjacent to the directory whose backup policy you wish to delete.
- Click on Delete and then click on OK.
- Confirm the deletion by clicking on Delete.
Tags: Archive Files, Backlogs, Backup Manager, Backup Policies, Backup Policy, Control Panel, Delete, Details View, Directory, Domain Name, Gt 2, Manage Web Hosting Service, Management Interface, Manager Gt, Rotation Cycle, Web Hosting Service, Website Management
01 Sep 10 Connecting to and Managing your database using PHPMyAdmin
PhPMyAdmin is a tool that helps you construct and manage your databases efficiently. Using PhPMyAdmin is very simple, just follow the process outlined below to connect to your database using PhPMyAdmin.
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database to which you wish to connect.
6. A new popup window will open asking for username and password. Enter your database username and password in order to login.
You will then be logged in to the PhPMyAdmin interface where you can manage your database.
Tags: 3 Web, Control Panel, Database Manager, Databases, Details View, Domain Name, Manage Web Hosting Service, Management Interface, Password Database, Phpmyadmin, Popup Window, View 3, Web Hosting Service, Web Service, Website Management
01 Sep 10 Deleting a MySQL Database User
Follow the process mentioned below to delete an existing Database User:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whom you wish to delete.
6. In the User details view that follows, click on Delete.
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
Tags: Control Panel, Database Manager, Database Name, Database User, Databases, Delete, Details View, Domain Name, Manage Web Hosting Service, Management Interface, Mysql Database, Power Tool, Space Utilization, View 3, Web Hosting package, Web Hosting Service, Website Management
31 Aug 10 Where do I put the content of my Website?
A website that you host with Gossimer would have a well-defined directory structure. It is recommended that you go through the directory structure to understand the significance of each directory for your web site.
All the content of your main web site should be put in the WEB folder. You can also add sub-folders in the WEB folder, to organize your content better.
Tags: Directory Structure, Folders, main web site, Organize, Web Content, Web Folder
31 Aug 10 Managing subdomains on a Windows Web Hosting package
Modifying a Subdomain
- Perform steps 1-2 mentioned in the above (Adding a Subdomain) process.
- In the Website Management interface pop-up that follows, go to Manage Website -> Subdomain Manager -> List Subdomains.
- Click on the Subdomain Name link corresponding to the subdomain you wish to modify.
- Make the desired modifications and click on Submit to save the changes.
Deleting a Subdomain
- Perform steps 1-2 mentioned in the Adding a Subdomain process above.
- In the Website Management interface pop-up that follows, go to Manage Website -> Subdomain Manager -> List Subdomains.
- Select the checkbox adjacent to one or more subdomains, which you wish to disable.
- Click on Delete button and confirm the deletion by clicking on OK.
Tags: Checkbox, Management Interface, Manager Gt, Microsoft Windows, Subdomain Manager, Subdomain Name, Subdomains, Web Hosting, Web Hosting package, Website Management, Windows Hosting
31 Aug 10 Adding additional MS SQL Database Users for a specific database
When you create a MS SQL database in your Windows Hosting package, it is compulsory for you to create a Database user who can update the database. Gossimer allows you to add further database users, provided that the total number of users across all your databases does not exceed 100.
Follow the process mentioned below to add additional Database Users for your MS SQL database:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Add Database User.
5. On this page, specify the following details
- Database: The name of the database for which you wish to add this User.
- Database Username: The username for the user you are creating.
- Password: A password for the user you are creating.
6. Once you have specified all details, click on Submit.
Tags: Control Panel, Database Manager, Database User, Database Users, Databases, Details View, Domain Name, Gossimer, Manage Web Hosting Service, Management Interface, Microsoft Windows, Ms Sql Database, SQL, View 3, Web Hosting Service, Website Management
30 Aug 10 Changing Password of a MS SQL Database User
Follow the process mentioned below to modify the password for any of your MS SQL Database Users:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it.
Here, click on the User whose password you wish to modify.
6. Here, enter the new password, and click Submit.
Tags: Changing Password, Control Panel, Database Manager, Database Name, Database User, Database Users, Databases, Details View, Domain Name, Manage Web Hosting Service, Management Interface, Ms Sql Database, Space Utilization, SQL, View 3, Web Hosting Service, Web Service, Website Management
30 Aug 10 How do I import data into a MySQL database?
You can use phpMyAdmin to import any data in your MySQL databases. phpMyAdmin provides an easy manner for you to add further content to your databases. Follow the process outlined below to import data via phpMyAdmin:
1. Connect to your database using phpMyAdmin. Click here to read how >>
2. Select the database in the left frame.
3. Click the SQL tab at the top of the page.
4. In the Or use a text file section, click Browse and select your .sql file.
5. Once the SQL file is selected, click Go.
If the above doesn’t work for phpMyAdmin, try opening the file in a text editor and pasting the contents in to the SQL form.
Tags: Left Frame, Mysql Database, Mysql Databases, Phpmyadmin, text editor
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]