12 Mar 10 How do I make a Backup copy of a MS SQL database?
Gossimer Windows Hosting Control Panel allows you to create a backup copy your MS SQL database as explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database you wish to manage.
6. Click Database Backup. A backup file is created as database_name.bak and will be stored under the sqlDatabaseBackup folder. The backup file can be downloaded to your local computer using any regular FTP client.
Reference: Uploading content to your Website using FTP >>
Tags: Database Manager, Manage Web Hosting Service, Microsoft Windows, SQL
12 Mar 10 How do I monitor my account for Data Transfer overages?
To monitor your data transfer limit you can use the Web Statistics for your website, which Gossimer provides you free of cost. The web statistics, or webstats, provide you detailed information about visits to your website, including the data transfer generated by them (bandwidth). These statistics are generated once a day, and are maintained on an hourly, weekly and monthly basis.
You can view your web stats at http://<yourdomainname>/webstats.
Alternatively, you can monitor your data transfer overages through your Website management interface. To do so, follow the steps mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, you will see Usage statistics for your website, which also includes the data transfer (in Mb/month).
Tags: 3 Web, Bandwidth, Control Panel, Details View, Domain Name, http, Lt, Manage Web Hosting Service, Management Interface, Usage Statistics, View 3, Web Hosting Service, Web Service, Web Statistics, web stats, Website Management
12 Mar 10 Deleting an existing Virtual Directory
If for some reason, you wish to delete your existing Virtual Directory, you may do so by following the below mentioned process:
- Login to your Control Panel, search for the Domain Name for which you have purchased this Web Hosting package and proceed to the Order details view. Click here to know how >>
- Click Manage Web Hosting Service in the lower toolbar. A Website Management interface will pop-up.
- Go to Manage Website -> Virtual Directory Manager -> List Virtual Directories.
- Select the checkbox adjacent to the Virtual Directory you wish to delete and click the Delete button above to delete the Virtual Directory.
- Click OK in the confirmation pop-up window to complete the deletion process.
A Virtual Directory with .NET Framework version 1.1 and no write permissions for the IIS (anonymous) User is created for the web folder by default. You cannot delete this Virtual Directory. You may however -
- modify the .NET Framework version for this Virtual Directoryand/or
- grant/deny write permissions for the IIS (anonymous) User on this Virtual Directory
Click here to read how to perform either of the above mentioned actions >>
Tags: Anonymous User, Click, Confirmation, Control Panel, Delete, Delete Directory, Details View, Directory Manager, Domain Name, Framework Version, Management Interface, Manager Gt, Net Framework, Pop Up Window, Virtual Directories, Virtual Directory, Web Folder, Web Hosting Service, Website Directory, Website Management
12 Mar 10 Can I serve WAP Files?
Yes, Gossimer does indeed allow you to serve WAP files.
To enable the Web Server to serve WAP documents, you need to set the following MIME types on the web server:
- text/vnd.wap.wml for .wml files (WML source files)
- application/vnd.wap.wmlc for .wmlc files (WML compiled files)
- text/vnd.wap.wmlscript for .wmls files (WMLScript source files)
- application/vnd.wap.wmlscriptc for .wmlsc files (WMLScript compiled files)
- image/vnd.wap.wbmp for .wbmp files (wireless bitmaps)
If you use the Apache Web server add the following lines in the ..Apache GroupApache2confmime.types file:
- text/vnd.wap.wml wml
- application/vnd.wap.wmlc wmlc
- text/vnd.wap.wmlscript wmls
- application/vnd.wap.wmlscriptc wmlsc
- image/vnd.wap.wbmp wbmp
Our servers are already preconfigured to serve files.
§ What is WAP?
WAP stands for Wireless Application Protocol. You would use WAP to serve information from your website to wireless devices such as mobile phones, pagers and communicators.
Tags: Apache Group, Apache Server, Apache Web Server, Apache2, Communicators, Mime Types, mobile phones, Pagers, Server Text, Servers, Source Files, WAP, Wap Application, Wap Protocol, Wap Wml, Wbmp Files, Web Server, Wireless Application Protocol, wireless bitmaps, wireless devices, Wireless Protocol, Wml Files, Wmlc, Wmlscript
11 Mar 10 What version of MySQL do you support?
The server’s MySQL version is 4.0.20 as of this writing.
However, MySQL is upgraded as as when newer, more secure releases are available which will result in minor version changes. For the correct version please contact our Support Team.
Tags: Mysql Server, Mysql Version, Version Changes
11 Mar 10 What happens if I exceed my Data Transfer limit?
As the monthly data transfer for your website approaches its limit, Gossimer sends you several reminders about the same. At this time, you need to decide if the current data transfer limit that you have specified is sufficient for your website over course of time, or if it is likely to be exceeded consistently.
As such, you have 2 options:
- If you think that the data transfer limit you have currently specified would be exceeded consistently, you can upgrade your package to accommodate an increased data transfer limit.
- If you believe the current data transfer limit to be sufficient, and the chances of it being exceeded are very rare, you can simply pay for any excess usage in a month. Gossimer sends you an invoice at the end of the month in which your data transfer limit is exceeded, which you can proceed to pay off.
11 Mar 10 SMTP Server settings for sending mails through your website
All Gossimer Web Servers have SMTP Server installed and are capable of sending emails. You need to use localhost as the SMTP Server in your web forms or web applications, in order to send emails through the Web Server.
Tags: Emails, Localhost, Server Settings, Smtp Server, Web Applications, Web Forms, Web Server, Web Servers, Website Servers
11 Mar 10 How do I generate a Certificate Signing Request (CSR)?
You can generate a Certificate Signing Request or CSR from your Control Panel provided by Gossimer. Follow the process mentioned below to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.
5. Click on the Generate icon.
6. Provide the following details for your certificate:
- Common Name
- Email Address
- Organization Name
- Organization Unit
- Country
- State
- City
7. Next, choose from the drop-down if you wish to generate only the CSR, or a Self Signed Certificate as well.
If you are planning to buy a Digital Certificate, you should choose to generate only a CSR.
8. Click on Generate Certificate.
This will generate the CSR for you. In order to view or take a backup the CSR you have just generated, click on Download on the succeeding page.
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the process might take upto 20 minutes for completion.
Tags: Digital Certificate, Linux, Manage Web Hosting Service, Organization Unit, SSL, SSL Manager, Web Server
11 Mar 10 How do I clear temporary Internet files in Netscape?
Follow the process outlined below to clear Temporary Internet Files in Netscape 8.0 1. Launch Netscape 8.0. 2. Go to the Tools menu and select Options. 3. Here, click on Privacy in the left-hand side section. 4. Against the Cache option on the right, click on the Clear button. 5. Click on OK button to submit your preferences.
Tags: Internet Files, temporary Internet
11 Mar 10 Viewing/Editing Files
- Open the File Manager interface. Click here to read how >>
- Click on Web/web in the list of files/directories to open the web directory.
- Click on the Edit link next to the file you wish to edit. This will open the editor.
- The File Manager provides 3 different editing options -
- Plain text editor: Allows plain text editing.
- HTML editors: Allows HTML editing in What-You-See-Is-What-You-Get (WYSIWYG) form. There are 2 different editors to choose from.
- Code editor: Allows HTML and PHP editing with syntax highlighting.
- Plain text editor: Allows plain text editing.
- Click
to save the file.
Tags: Code editor, Code Html, Editor, Editor Html, File Manager, HTML, Html Editing, Html Editors, Html Syntax, Manager Interface, Open Directory, Options, Php, Plain text editor, Text Editors, Text Html, Web Directory, Web Web, Web/web
10 Mar 10 Why aren’t my website changes being saved?
You might be making changes to your website from time to time. Now, you might encounter a situation where, you make certain changes to your website but on viewing your site in a browser, you do not see the changes.
Most of the time, this is not a problem. It happens simply because you are looking at a cached page – your web browser may have cached an older version of your website, and is showing that to you. To view the most recent version, you need to clear the cache of your website, and then try again.
How do I clear the cache of Microsoft Internet Explorer?
How do I clear the cache of Microsoft Internet Explorer in my Macintosh?
If you are unable to view the changes made to your site even after clearing the cache, please contact our Support team at Gossimer and inform them about it.
Tags: Cache, Gossimer, Internet Explorer, Macintosh, Microsoft, Microsoft Explorer, Microsoft Internet, Netscape, Web Browser, Website Changes
10 Mar 10 How do I delete my Certificate and Private keys?
If, for some reason, you wish to uninstall SSL for your website, you can do so by deleting your existing CSR, Certificate and Keys. Once you have deleted these, SSL will stop working immediately for your website. Follow the process mentioned below to delete these: 1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >> 2. In the search results view, click on the domain name. This will take you to the order details view. 3. Click on Manage Web Hosting Service in the lower toolbar. 4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager. 5. Here, click on the Delete icon. 6. Enter the domain name whose SSL installation you wish to disable, and click on Delete. In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, deletion might take upto 20 minutes to be effective.
Tags: Linux, Manage Web Hosting Service, Private, SSL, SSL installation, SSL Manager, Web Server
10 Mar 10 Customized Error Pages for your website
When a user attempts to connect to a Web site and an HTTP error occurs, a generic message is sent back to the client browser with a brief description of what happened during the attempt to establish a connection. For example, if a user attempts to connect to a page that no longer exists on the Web site, an HTTP error will be returned in the form of an HTML page that contains the statement The requested URL was not found on this server.
You can use the Custom Error Pages view to customize HTTP errors that are sent to clients when Web server errors occur. Following is a list of HTTP errors you can customise:
401 – Authorization Failed
The request requires user authentication, typically a Username/Password credential pair. If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials.
403 - Permission Denied/Forbidden
You tried to access a URL for which you don’t have permission.
404 – File / Resource Not Found
Your browser cannot locate the document corresponding to the URL you entered. An improperly typed URL is usually the cause.
406 - Resource Not Acceptable
It’s possible you have requested a page that contains files which your browser has indicated to the server that it cannot accept, e.g. a multimedia file that your browser cannot process. Your browser sends information about what files it can accept to the server (in the HTTP header) as part of a request. You might check the preferences settings of your browser to see if there are file types it is not accepting.
500 – Internal Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
To customize the error messages, follow the procedure below:
1. Create your custom Error message and upload it to your website.
2. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
3. In the search results view, click on the domain name. This will take you to the order details view.
4. Click on Manage Web Hosting Service in the lower toolbar.
5. In the Website Management interface pop-up that follows,
go to Manage Website -> Custom Error Pages, if you have a Windows web hosting package
or
go to Manage Website -> Web Server Manager -> Custom Error Pages, if you have a Linux web hosting package
6. For the HTTP error that you wish to customize, you can
- select the radio button adjacent to Local URL, and enter the path to the file that you have uploaded, or
- select the radio button adjacent to Text/HTML Message, and fill in a suitable text/html message.
If for some reason you wish to disable custom error message for a particular error, select the radio button adjacent to Set To Default for that error.
7. Click on Submit to save the settings.
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the changes might take upto 20 minutes to be effective.
Tags: HTML, http, Linux, Manage Web Hosting Service, Microsoft Windows, Web Hosting package, Web Server, Web server errors, Web Server Manager
09 Mar 10 Bulk Renewal
Apart from individually renewing a Web Hosting Package you can have a glimpse of all expiring Web Hosting Packages, and Renew the same in bulk from the Renewal Management Interface of your Control Panel. The Renewal Management interface can be used as follows - For Customers: 1. Login to your Customer Control Panel from http://manage.gossimer.biz/customer. 2. Go to Web Hosting -> Renewal Management 3. Select Web Hosting or any other Product whose Orders you wish to renew from the drop down and enter the number of days, to obtain a list of all expiring domain names within this period, and click on Go. For example, if you want to obtain the list of Web Hosting Orders expiring in the next 30 days, select Web Hosting from the drop-down and then enter 30 to obtain this list.
4. Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.
5. Click on the Renew Selected Orders button, to select the Number of years for which you wish to Renew each Order.
6. Upon selecting the number of years you want to renew each order for, you would be displayed your Current Debit Account Balance with Gossimer and the Total Amount for renewing the selected orders, at the bottom of the page.
о If you have selected less than 25 orders to be renewed, then upon clicking on the Continue button, you would be prompted to Pay for the Renewal of these orders.
о If you have selected more than 25 orders to be renewed, then
- if you have sufficient funds in your Current Debit Account Balance, then upon clicking on the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.
- if you do not have sufficient funds in your Current Debit Account Balance, then you would need to first click on the Add Funds link.
This will pop-up a new window, where you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these domain names (ie. Total Amount – Current Debit Account Balance).
Upon completion of the Add Funds process, close this window and refresh the Set Years for Renewal page. Now upon clicking on the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.
At any point of time, you can only add two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Modification request, if two Bulk Actions are already running. You will be able to add another Bulk request once the earlier request has been processed completely.
For Resellers:
1. Log in to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller
2. Go to Products -> Renewal Management
3. Before clicking on the Go button, select/mention the following details
Product – Select the Product whose Orders you wish to renew from the drop down
Number of Days – Enter the number of days to obtain a list of all Expiring orders of (all) your Customers within this period
Customer (optional) – If you wish to renew only orders belonging to a particular Customer, you may do so by mentioning the Customer Username (email address) or Customer ID (number) in the appropriate field. If you leave this field blank, the search will result in orders belonging to all your Customers.
For example,
Case 1 – if you want to renew Orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and not fill the Customer field.
Case 2 – if you want to renew only Customer Username a@somedomain.com all orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and fill the Customer field with a@somedomain.com.
4. Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.
5. Click on Renew Selected Orders, to select the Number of years for which you wish to Renew each Order.
6. Decide how you wish to Pay for the Renewal of the Orders by selecting one of the Payment Options mentioned below and then click on the Continue button to execute the Renewal
At any point of time, you can only add two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Modification request for a Customer if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely.
Tags: Customer, select Web Hosting, Web Hosting, Web Hosting Orders expiring, Web Hosting package, Web Hosting Packages
09 Mar 10 Why are there Data Transfer limits at all?
Among the various resources that are used by a hosting package, data transfer is one of the most important criteria.
Data transfer, or bandwidth, defines the load that will be placed on the server and also has a significant bearing on the number of sites that can be hosted on that server. Thus, bandwidth is a resource consuming feature, and becomes one of the most important factors that need to be taken into consideration.
It is because of these reasons that there are limits placed on data transfer for your website. The charges for your hosting package are levied taking into consideration the data transfer requirements for your website on a monthly basis. This is advantageous to you because this way, you end up paying only for what you utilize.
Tags: Bandwidth, Bearing, Hosting Package, Important Factors, Package Data, Taking Into Consideration, Transfer Limits, Transfer Requirements
09 Mar 10 What hostname do I use to connect to my MySQL database?
To connect to MySQL from your PHP/CGI scripts, you can use localhost as the hostname.
In order to connect from a remote host, you need to use the IP Address of your hosting package to establish the connection. You can find this on the Order Details page in your Control Panel.
Tags: CGI, Cgi Scripts, Control Panel, Ip Address, Mysql Database, Mysql Php, Mysql Scripts, Php, Php Scripts
Gossimer in the News
- Gossimer Puts Indian Domain Extensions Up for Sale February 21, 2010Gossimer, the fastest growing domain name registration and web hosting company has announced a sale on Indian domain extensions. During the promotion period, domains ending with .in will be offered at discounted price. [PR.com] […]
- Gossimer Unveils a New & Improved Payment System February 14, 2010The Melbourne-based (Florida) web hosting and domain name registration company Gossimer has announced the inclusion of three more payment options in its system. From today the customers and the web hosting resellers can use AlertPay, WebMoney, and Liberty Reserve to pay for the domain registration as well as web hosting services. Gossimer already offered Pay […]
- Gossimer Has Opened Its Treasure Chest for Webhost Resellers January 16, 2010Gossimer, the fast growing domain name registration and web hosting company has yet again opened its door of their reseller program. This program offers a comprehensive web hosting product portfolio for resellers and resellers of Gossimer’s resellers. [PR.com] […]
- Gossimer Invites Customers to Try Digital Certificates for Free January 2, 2010Gossimer, the fastest growing domain name registration and web hosting company is offering 21 days free trial on digital certificates. This trail will allow webmasters to understand the role Https plays in building visitors’ confidence in their website. [PR.com] […]
- Gossimer Announces Special Domain Name Registration Deals December 25, 2009Gossimer, the fastest growing domain name registration and web hosting company has announced a special deal on 12 top domain extensions and that includes some CTLDs as well. This promotion is available on the registration of new domain names, and you can register as many domains as you want. [PR.com] […]
- Gossimer Announced a Transfer-in Domain Promotion to Allow Customers to Consolidate Their Domains Into One Account November 7, 2009Save money on domain name transfer to Gossimer. Gossimer is currently running an attractive promotion on domain transfer-in that will save a lot of money for the domain portfolio builder. You can transfer as many domains as you wish under this promotion. [PR.com] […]
- Gossimer Became Reseller of the Month for October October 17, 2009October brings another piece of good news for Gossimer. The fastest growing web hosting and domain name registration company has been chosen as the Reseller of the month for October by ResellerClub. [PR.com] […]
- Gossimer Offers One Year Free Extension on Domain Transfer October 3, 2009Gossimer, the fastest growing domain name registration company, is offering one year free extension with every domain name transferred to its system. This service when coupled with other services puts Gossimer in the position of price leadership. The company offers the most economic rate for domain name registration and webhosting services. [PR.com] […]
- New Deals Make Gossimer Bigger, Better and Smarter October 2, 2009October is going to be hot with offers, extended support, and enhanced serviceability, as Gossimer has acquired HiTek Networks, and launched new and improved Support desk. The web hosting world is abuzz by the two important developments in Gossimer. [PR.com] […]
- Gossimer Offers Unlimited E-mails for $1 September 28, 2009Gossimer, the fastest growing domain name and webhosting company, has announced a no-upgrade “The Ultimate Email Plan” that will give the buyer an access to unlimited email accounts for just $1/month. [PR.com] […]
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]