The Certificate Maintenance Password is required to manage your Digital Certificate with thawte through the Gossimer Control Panel.

Changing your Certificate Maintenance Password

For modifying the Certificate Maintenance Password, you are requested to get in touch with our Support Team at support@gossimer.com. Gossimer will have the password modified by contacting thawte.

Certificate Maintenance Password modified by you directly through thawte

Ideally you should not have your Certificate Maintenance Password modified by directly contacting thawte or else operations from within your Control Panel will fail. If you have modified this Password directly through thawte, then you must update the same by performing the steps mentioned below:

1. Login into your Control Panel, search for the Digital Certificate and click on the same. Click here to find instructions to accomplish this >>
    
2. Click on the Change Password button to update your Certificate Maintenance Password.
    
3. Upon entering the New Password, complete this process by clicking on the Confirm button.
    

Gossimer maintains detailed daily logs of traffic visiting your SusperSite and PartnerSite websites. These website statistics are graphically displayed within your SuperSite and PartnerSite Website Statistics Area, for you to analyze traffic trends such as:

• Number of visits and number of unique visitors
• Visits duration and last visits
• Days of week and rush hours (pages, hits, Bandwidth for each hour and day of week)
• Hosts list, last visits and unresolved IP addresses list
• Most viewed, entry and exit pages
• Files type
• OS used (pages, hits, KB for each OS, 35 OS detected)
• Browsers used
• Visits of robots
• Search engines, keyphrases and keywords used to find your site
• HTTP errors (Page Not Found with last referrer, …)
• Number of times your site is added to favorites bookmarks
   

There are three methods of viewing your SusperSite and PartnerSite Website Statistics:
 

I. From your Reseller Control Panel

1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller.

2. To view your SuperSite Website Statistics, or PartnerSite Website Statistics, go to

Settings -> SuperSite & PartnerSite -> View SuperSite Stats

Settings -> SuperSite & PartnerSite -> View PartnerSite Stats

This will open the respective Statistics Area in a new window.

II. From the Supersite or PartnerSite URL

1. Go to http://<your supersite URL>/admin, or http://<your partnersite URL>/admin, as applicable.

2. Enter the Username and Password to your Reseller Account, and click on Submit.

3. Click on the link Other Misc Functions and then, click on the View Detailed Website Statistics of your SuperSite/PartnerSite link. This will open the respective Statistics Area in a new window.

III. By directly visiting the SuperSite and PartnerSite Website Statistics Area

If you know your Reseller Id (a unique number available in your Reseller Admin Control Panel under Settings -> Primary Profile), then you may visit the following URLs directly:

SuperSite Statistics Area -> http://<your Reseller Id>.stats.supersite.myorderbox.com/

PartnerSite Statistics Area -> http://<your Reseller Id>.stats.partnersite.myorderbox.com/

Follow the below mentioned process to install the osCommerce Power Tool on your website:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
 

5. In order to install osCommerce, click on Install link under the Status column.

6. In order to install the osCommerce Power Tool you would need to simply input the following details -

i. Database Name – select the database from the drop-down list.
 

IMPORTANT

osCommerce is a database-driven Power Tool. Hence, your hosting package needs to include at least one database. If a database is not included in your current hosting package, the following steps need to performed -

1. You need to upgrade your package by adding a database. Click here to read how to upgrade your package >>

2. You need to configure your database. Click here to read how to configure your database >>

ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
 

iii. Database User’s Password – provide the password of the Database User, you selected above.
 

IMPORTANT

The Database User’s Password you input above has to match the Password you entered while adding this User in the Database Manager interface. In the event that you can not recall this Database User’s Password, you need to reset the same before continuing. Click here to find instructions on how to reset the Password of a Database User >>
 

iv. Directory Name – you need to input a new sub-directory name where you want the osCommerce Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
 

IMPORTANT

Confirm that you have sufficient Web Space and Database Space before continuing the osCommerce installation, by referring the information provided in the interface.

Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
 

7. Click on the Install button to complete the osCommerce installation.

Besides the above information, you need to provide a few details about the osCommerce Administrator:

1. Admin Name – This is the name of the person who will be administering the osCommerce installation.

2. Password – This is the Administrator’s Password.

3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.

4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the osCommerce Power tool.

Once osCommerce is installed, you can click on the View link under the Details column, to view the details related to osCommerce.
 

What is Google Analytics

Google Analytics is a reporting software which shows you how people found your site, how they explored it, and how you can enhance their visitor experience. It provides powerful tracking for websites. It’s one of the most powerful web analytics solutions. It provides in-depth reports for everyone involved in the running of a website, from the developers and designers to the marketing and management teams.

Google Analytics supports a client-side data collection technique for capturing e-commerce transactions. With some simple additions to a couple of pages in your SuperSite, Google Analytics can automatically detect and record transaction and product information.

How to track e-commerce transactions on my SuperSite via Google Analytics?

Google Analytics can be integrated with your SuperSite by modifying a couple of pages as mentioned below:

I] Modifying the root.html file

1. Login to your SuperSite Admin Area. Click here to learn how >>
    
2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
    
3. Click on Browse link next to the language for which you wish to make the modification.
    
4. Click on Edit besides the root.html file.
    
5. Place the following tracking code in the My Content textbox above the </body> tag -<script type=”text/javascript”>
   var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”);
   document.write(unescape(“%3Cscript src=’_quot; + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”));
   </script>

   <script type=”text/javascript”>
   var pageTracker = _gat._getTracker(“UA-xxxxxx-x”);
   pageTracker._initData();
   pageTracker._trackPageview();
   </script>
    

   IMPORTANT

    

   • UA-xxxx-x represents the Google Analytics Account number and needs to be replaced with your Account number.
      
   • Tracking code provided by Google previously -<script src=_quot;http://www.google-analytics.com/urchin.js_quot; type=”text/javascript”>
     </script>
     <script type=”text/javascript”>
     _uacct=”UA-xxxx-x”;
     urchinTracker();
     </script>
      
   • It is recommended that the new code be used since it supports new features in Analytics. However, you may continue with the old code if you wish.
      
   • You need to use either the new code or the old one, not both simultaneously.
      
   • The tracking code needs to be generated from within your Google Analytics Control Panel.

    

    

6. Click on Save Changes.

II] Modifying the complete_payment.html file

1. Login to your SuperSite Admin Area. Click here to learn how >>
    
2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
    
3. Click on Browse link next to the language for which you wish to make the modification.
    
4. Click on Browse besides the Shopping_process directory.
    
5. Click on Browse besides the Complete_payment directory and then click on Edit link for the complete_payment.html file.
    
6. Click on Switch to Advanced HTML editing mode link next to Basic text Editing at the top of the page and click Yes to continue.
    
7. Add the following code at the end in the My Content textbox -<form style=”display:none;” name=”utmform”>
   <textarea id=”utmtrans”>
   <#tag:new_google_analytics_receipt /#>
   </textarea>
   </form>
   <script type=”text/javascript”>
   __utmSetTrans();
   </script>
    
   IMPORTANT

    

   • Old code - 

     <form style=”display:none;” name=”utmform”>
     <textarea id=”utmtrans”>
     <#tag:google_analytics_receipt /#>
     </textarea>
     </form>
     <script type=”text/javascript”>
     __utmSetTrans();
     </script>
      

   • It is recommended that the new code be used since it supports new features in Analytics. However, you may continue with the old code if you wish.
      
   • You need to use either the new code or the old one, not both simultaneously.

    

    

8. Click on Save Changes.

Once you have installed Nucleus on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the Nucleus Power Tool.

6. This would present you the following details about your current installation

• Nucleus Version
• Nucleus Space Utilization
• Database Name
• Database Username
• Installation Directory Name
• Admin Name (provided at the time of installation)
• Admin Email Address (provided at the time of installation)
• Nucleus URL
• Admin URL

Customers of Gossimer:

Customers are sent Expiring Web Hosting packages Renewal Instruction e-mails before they actually expire, after expiry, and on deletion of the package.

The Reminders are sent to the Customer Username from 45 days prior to the Web Hosting package’s expiry, on the 1st, 11th and 21st day of every month, until it is either Renewed or Deleted (due to non-Renewal).

This Report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about renewing these orders.
 

Gossimer Resellers can easily view all Expiring and Expired Domain Names from the Renewal Management Interface and choose to Renew any Web Hosting package on behalf of their Customer(s).

When the Web Hosting package is Deleted, the Customer is sent one final e-mail informing him/her that the Web Hosting package is Deleted, since it was not Renewed within 15 days after Expiry.

As a Gossimer Reseller of you can view the entire Action History of all the Domain Names Registered through by your Customers and Sub-Resellers i.e. a Log of all the Actions that have made on this Domain Name. This is possible through your Reseller Control Panel, by following the steps mentioned below:

1. Login to your Control Panel and search for the domain name.

2. Click on the Domain name in the search results to get to the Order details view.

3. Here, you have 2 options - 

• Current Actions – This will show a list of all Pending Actions as well as any Action done on the Domain Name within the last 24 hours.

• Archived Actions – This will show a list of all Completed Actions which are more than 24 hours old.

4. Here for each Action it will show the following details –

• Action Id – It is the unique Id for each Action performed in OrderBox.

• Order Id – This is the Order on which the Actions are being performed.

• Description – This briefly describes the Action that was performed.

• Status – This column shows whether the Action was successful or not.

• Added On, Started On & Completed On – These 3 columns show the respective dates, along with the time stamp for the Action.

While the below fundamentals refer to the SuperSite, the same concepts apply to your Partnersite as well -

1. Each SuperSite page is built from multiple HTML files (known as HTML Templates), images and CSS files which are completely customizable.

2. The SuperSite allows you to create Themes and apply them to your SuperSite content to make your SuperSite visually unique. A Theme consists of Images, CSS and Javascript that you may modify and associate with your website.

3. You can customize the Text, the Images, the Style or the structure of each HTML template. You can also add your own HTML templates to extend the capabilities of the SuperSite, and link these HTML templates from various existing sections. All of these can be achieved by using separate tools.

4. You can see the various templates that any SuperSite page is made up of by browsing to that SuperSite page and clicking on “View Source” in your browser

5. Inside the source you will see various tags of this type denoting various html templates that the page is built from -

<!– ### Supersite Template root.html starts here ### –>
<!– ### Supersite Template common/header/header.html starts here ### –>
<!– ### Supersite Template common/header/header.html ends here ### –>

6. As mentioned these HTML Templates and images are provided by us. Apart from these pre-existing templates you can further add your own templates too. The SuperSite Admin Area makes a clear distinction between the HTML Templates and Images that we supply to you by default and the HTML Templates and images that you have added separately (MyUploadedPages, MyUploadedImages).

Default SuperSite Content

• These are the HTML templates and Theme files in the SuperSite which we provide you. While you can make modifications to the default HTML templates immediately, to modify the Images, CSS and Javascript, you need to first add a new theme and then go on to customize it. Both these modifications can be accomplished from the “Add/Modify Content and Themes” section of the SuperSite Admin Area.
   
• Any changes you make to these files will override the default files.
   
• To make any changes to these files at anytime you will always use the “Add/Modify Content and Themes” section of the SuperSite Admin area.
   
• Note: Whenever we make any changes to the default files, those changes will not be directly visible on your SuperSite if you have made any modifications to those files. You will have to copy those modifications over. We will separately explain how you can do that.

Your Own Content

• SuperSite allows you to add your own HTML templates and images apart from the ones we provide.
   
• These files are stored in separate folders (MyUploadedPages, MyUploadedImages) and can be added and modified from the “Add/Modify Content and Themes” section of the SuperSite Admin Area.