24 Jul 10 Determining which code you need for your website
Once you have set up your support chat system, you need to put a certain piece of code on your website. Although it is not necessary to put this code on every page of your site, it would be advisable to do so for best results.
Gossimer offers you several types of codes to use for your Live Chat setup. You can use any of the following, to suit your purpose -
1. LivehelpGenie code for websites - Use this code on your websites, to track movement of visitors, and provide a chat link. There are several variations of this code, for instance
- LivehelpGenie Live Chat and Tracking Code: For pages where you wish to track visitors, and display a Live Chat image.
- LivehelpGenie Live Chat email signature code: To put in your HTML emails.
- LivehelpGenie Live Tracking Code for pages: For pages where you wish to track visitors, without Live Chat Image display.
- LivehelpGenie Code for Secure Websites: For sites starting with https://. There are two sets of code, for tracking with or without the Live Chat Image display.
2. LivehelpGenie code for auctions – Use this code on your auction websites. Provide the name of the Auction, and your username for the selected Auction Type, and click Get My Code to generate the code that you can use on your site.
Once you have decided about the type of code to use, you need to generate the code to put on your website. Click here to read how >>
Tags: Auction Type, Auctions, Chat Image, Chat System, HTML, Live Chat, Signature Code, Variations
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