13 Aug 10 Getting Started
Welcome to the Gossimer Support Knowledge Base. Here we have listed detailed information regarding all our current Product and Service offerings and answers to your every possible query. The Gossimer Support KB has been divided into Categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into Sub-Categories and Answers, detailing a particular action or query.
- Logging into your Control Panel
- Take a Demo of all our Products and Interfaces
- Domain Name Registration & Management
- Email Hosting
- Web Hosting
- Website Builder
- Live Chat Services
- Digital Certificates
- Domain / URL Forwarding
- Email Forwarding
- Managed DNS
- Customer Control Panel Guide
- Reseller Guides
- Important Notices
In the event, you are unable to locate a particular resource, please make use of the Search box provided on the top of the page or inform our Support Team at http://support.gossimer.biz/.
Tags: Amp, Chat Services, Customer Control Panel, Demo, Digital Certificates, DNS, Domain Name Registration, Domain Url, Interface, Live Chat, Search Box, Service Offerings, Support Knowledge Base, Web Hosting
03 Sep 10 How can I modify the Contact Us page on my SuperSite?
SuperSite displays a Contact Us page that displays your Company information as well as Sales, Billing and Support Contact Details to your Customers. You may however fully customize the Contact Us page by following the below mentioned instructions:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
- Click on Browse link next to the language for which you wish to make the modification.
- Click on Browse besides the Reseller_contact directory and then click on Edit link for the contact_us.html file
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You can modify the content available in one or more textboxes and click on the Save Changes button beneath after completing the modification.
IMPORTANTa. You will have to repeat the above process if you have configured multiple languages for your SuperSite.
b. If you are not satisfied with the modifications and wish to revert to the text displayed earlier, simply follow steps 3 to 4 above. There you will have to copy the text from the left hand side to the textbox and click on Save Changes.
c. Apart from modifying the text of the Contact Us page, you may also modify the presentation of the displayed text. For example, you may want to display this information in a different Font Face or you may want to modify the Size of the Font or display your text in a Table, etc.. Click here to learn how to modify the HTML Structure of a page >>
Tags: Admin Area, Company Information, Contact Details, Content Folder, HTML, Html Structure, Languages, Left Hand Side, Textboxes, Website Content
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]