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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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17 Aug 10 How do I change the URLs of my SuperSite and PartnerSite?

Gossimer provides you with Partially Branded URLs for your SuperSite and PartnerSite. You can choose to direct visitors to your SuperSite to this URL. Alternatively, you can maintain complete anonymity from Gossimer, by setting up a fully branded URL.

IMPORTANT

The fully branded URL of your SuperSite can not be the same as that of your PartnerSite, or your Storefront. You must create different branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as your Storefront functional at all times.

Follow the process mentioned below to set your branded URLs:

Partially Branded URLs

By default, you have a Partially Branded URL of the form – http://<prefix>.supersite.myorderbox.com. Now, you can select the prefix of your choice. Ideally it should be your Company Name or your Brand Name. You would then have to submit your selected prefix from your Control Panel. Follow the process outlined below to change the prefix:

     

  1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
  2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL
  3. Scroll down to the Partially Branded URL Settings section. Here, you need to enter your selected prefix. On submitting the same, the prefix would be assigned to you, and would be common to all your partially branded URLs, i.e. SuperSite URL, PartnerSite URL, Control Panel URL, etc.In case this prefix is not available, you would have to select another.
  4.  

IMPORTANT 

  • Even after your partially branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix would become available for anyone to utilize.
  • If upon changing your prefix, you wish to revert to the same (within this 30 day period), you may do so by following the process outlined above.

Fully Branded URLs

Besides partially Branded URLs, you can point your own URLs to our servers and use those as your Fully Branded URLs. Gossimer allows you to have as many Fully Branded URLs as you wish; however, you would have to create the relevant DNS Record for each of the URL you select.

Setting up your Fully Branded SuperSite URL

This involves the following two steps -

  • Adding relevant DNS record If you have the partially Branded SuperSite URL in the form http://mybrandname.supersite.myorderbox.com and wish to set your fully Branded SuperSite URL as http://products.mybrandname.com, you need to create a CNAME record for products.mybrandname.com to point to partially Branded SuperSite URL mybrandname.supersite.myorderbox.com. The CNAME record would be products.mybrandname.com IN CNAME mybrandname.supersite.myorderbox.com Click here to read how to create a CNAME record >> However, if you wish to point mybrandname.com also to your SuperSite, the process would be slightly different. You need to buy Domain Forwarding for mybrandname.com and point it to products.mybrandname.com, with the URL Masking option enabled. Click here to read about Domain Forwarding service >> This is because if you create a CNAME record for mybrandname.com, you would not be able to use mybrandname.com for email purposes. In other words, it is not possible to have a CNAME record for mybrandname.com and at the same, use mybrandname.com for email purposes. If you wish to have your fully Branded SuperSite URL as http://mybrandname.com and would also like to create email addresses of the type example@mybrandname.com, you need to use the Domain Forwarding option instead of a CNAME record.

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded SuperSite URLs through the Control Panel -
    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on SuperSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your SuperSite.
    5. Next, you may specify any additional URLs you wish to point to your SuperSite. However, for each of these you would have to create a separate CNAME record pointing to Gossimer Servers as created for the Primary SuperSite URL.
    6. Click on Update.

Setting up your Fully Branded PartnerSite URL

This involves the following two steps -

     

  • Adding relevant DNS record If you have the partially Branded URL in the form http://mybrandname.myorderbox.com and wish to set your fully Branded PartnerSite URL as http://some-name.mybrandname.com, you need to create an A record for some-name.mybrandname.com to point to 67.15.184.29. The A record would be -some-name.mybrandname.com IN A 67.15.184.29
    IMPORTANT 

    67.15.184.29 is the actual IP address to which the A record for the fully Branded PartnerSite URL needs to be mapped.

    Click here to read how to create an A record >>

     

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded PartnerSite URLs through the Control Panel -
       

    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on PartnerSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your PartnerSite.
    5. Next, you may specify any additional URLs you wish to point to your PartnerSite. However, for each of these you would have to create a separate A record pointing to Gossimer Servers as created for the Primary PartnerSite URL.
    6. Click on Update.
IMPORTANT 

The SuperSite and PartnerSite contain information about your Partially/Fully Branded SuperSite and PartnerSite URLs. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and stored on the SuperSite and PartnerSite Server respectively. Therefore, after making any change to the SuperSite or PartnerSite URLs, you would need to refresh cache of your SuperSite and PartnerSite. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Reseller Branding.

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12 Aug 10 How can I customize the URL for my Control Panels?

Gossimer, LLC allows you to have Branded Control Panel URLs. You may either use Partially Branded or Fully Branded URLs to develop your Reseller business with us. Fully Branded URLs allow you to have complete anonymity from Gossimer, LLC.

IMPORTANT      

The Fully Branded Control Panel URLs can not be the same as that of your SuperSite or PartnerSite.
You must create different Branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as the Control Panels functional at all times.

 

Partially Branded Control Panel URLs

Upon signing up as a Reseller of Gossimer, LLC, our system automatically generates Partially Branded URLs for Customer and Sub-Reseller Control Panels under you. Your Partially Branded URL would be of the form – http://prefix.myorderbox.com. The prefix can be modified to your liking as long as it is not being used by another Reseller in our system. Ideally, this prefix should be your Company Name or your Brand Name.

Once you have decided on your prefix, you would have to submit the same within your Reseller Control Panel, by following the below mentioned steps:

          

  1. Login to your Reseller Control Panel from http://manage.gossimer.com/reseller
  2. Click on Settings -> Control Panel -> URL
  3. Click on Set your Partially Branded URL Prefix. 
  4. Under the Partially Branded URL Settings section, enter your chosen Prefix. On clicking the Update button, the prefix would be assigned to you. In case this prefix is not available, you would have to select another prefix.
  5.  

IMPORTANT      

  • If upon changing your prefix, you wish to revert to the earlier one, you may do so by following the process outlined above. However, this modification is possible only within 30 days of making the change.     

  • Even after your Partially Branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix would become available for anyone to utilize.

 

Fully Branded Control Panel URLs

Besides Partially Branded URLs, you can point your own domain name to our servers and use those as your Fully Branded Control Panel URLs. Gossimer, LLC allows you to have as many Fully Branded URLs as you wish. However, you would have to create an Address Record for each URL you select. Also, please be aware that your selected Fully Branded URL cannot be of the form http://mybrandname.com/index.html.

Thus, if you have the Partially Branded URL in the form http://mybrandname.myorderbox.com and you want the Fully Branded URL as http://www.mybrandname.com, then you would have to create an Address Record for www.mybrandname.com pointing to 67.15.47.4.

Besides creating individual Address Records for each Fully Branded URL, you would have to submit the same within your Reseller Control Panel as well. Follow the steps mentioned below to accomplish this:

      

  1. Login to your Reseller Control Panel from http://manage.gossimer.com/reseller
  2. Click on Settings ->
    Control Panel -> URL
    .   
  3. Click on Control Panel URL
  4. Here, mention your primary Fully Branded Control Panel URL besides the Fully Branded Control Panel URL field. This URL would automatically be used by our system within emails sent to your Customers and Sub-Resellers.You may also submit Additional URLs in the text box underneath. 
  5. Click on Update to save the settings.
  6.  

     

IMPORTANT      

  • Upon submission of your Fully Branded Control Panel URL, you will notice that under the Control Panel URL section, your Fully Branded Control Panel URLs for your Customers and Sub-Resellers are automatically generated and displayed.     

  • Even though you have created your Fully Branded Control Panel URLs, your
    Partially Branded URLs would continue to function. You may always rely on these, in case your Fully Branded Control Panel URLs
    develop any issue.     

     

  • Without creating appropriate Address Records for your Fully Branded Control Panel URLs, your Branded URLs will not function, even though you may have submitted them within your Reseller Control Panel.

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