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IMPORTANT
Email Hosting Orders activated on or after 2 July, 2009, will have a separate Email management and Webmail interface.
As an alternative to downloading and viewing your emails using Email Clients, Gossimer provides you a Web-based interface to access your emails online from anywhere. We provide rich innovative user-interfaces that are specifically designed for business users. The Webmail interface allows each of your users to manage their emails, address book, tasks, appointments, password, email forwarding options, auto-responders, etc. in an effective manner.
To access your Webmail interface, you can use the URL of the form http://webmail.yourdomainname.com. Here, you would need to login with the your email address and the corresponding password.
IMPORTANT
Please note the following information related to your usage of Gossimer’s Email Hosting service:
- Before you start using Gossimer’s Email Hosting service, you need to either -
- modify the Name Servers of your domain name to Gossimer’s Name Servers, or
- create the necessary DNS Records on the existing Name Servers of the domain name.
Click here to read more about it >>
If the MX Records created on the existing Name Servers do not point to the IP addresses of Gossimer’s Email Server, anyone sending emails to email addresses using Gossimer’s Email Hosting service will encounter the following bounce back message:
Sorry, that domain isn’t in my list of allowed rcpthosts (#5.7.1)
- Gossimer’s Email Hosting Servers have basic anti-spam protection enabled. External Email Servers sending emails to Gossimer’s Email Hosting Servers are required to have proper, fully compliant Reverse DNS Records (also referred to as FCrDNS on the Internet). This helps Gossimer’s Email Hosting Servers detect trojaned computers trying to send us spam and/or viruses. Absence of a reverse DNS entry will result in the emails being rejected with the following message:Client host rejected: cannot find your reverse hostname (#5.7.1)If emails sent to you by someone are being rejected due to a lack of a Reverse DNS Record, then the sender needs to contact the their Email Service Provider. The Email Service Provider need to add an appropriate PTR (Pointer) Record in their DNS Server. Also, a PTR Record must have a corresponding valid A Record.For example, if the sender Email Server is mail.senderdomainname.com and it is mapped to the IP Address 111.222.333.444, then the following DNS Records must exist:
mail.senderdomainname.com. IN A 111.222.333.444
111.222.333.444.in-addr.arpa. IN PTR mail.senderdomainname.com.
One matching pair of PTR and A Records is sufficient. Hence, even if there are multiple A Records pointing to the same IP address, having any one of them in the PTR Record is sufficient.
Reference:
RFC1912 >>
IMPORTANT
Presence of a valid PTR Record does not exempt the sending Email Server from other anti-spam checks.
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Tags: Appointments, Bounce Back, Business Users, Client Host, Dns Entry, Dns Records, Domain Name, Email Account, Email Address, Email Address Book, Email Addresses, Email Clients, Email Management, Email Password, Email Server, Email Servers, Emails Address, Hosting Servers, Hosting Service, Ip Addresses, List Of Allowed Rcpthosts, Lt, Mail Forwarding, Message Client, Mx Records, Password Mail, Spam Protection, User Interfaces, Web Access, Web Based, Web Interface, Web-based interface, Webmail Interface
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