For Customers -

You can modify the Name Servers and Contact Details of your domain names (except .ME, .EU, .UK and .ASIA domain names) in Bulk. Please follow the steps mentioned below to do the same:

1. Login to your Customer Control Panel from http://manage.gossimer.biz/customer.

2. Go to Domains -> Domain Registration -> Bulk Actions -> Bulk Modify, there you would have to enter the domain names whose information you wish to Modify or you can Search the same by Searching from the Search form provided below on the same page.

3. Here you can Modify the Contact Details by using any of the Contacts Available. If you wish to Add a new Contact, you can do so from the Control Panel by going to Domains -> Domain Registration -> Contact Management -> Add.

4. Below, you would find the Radio Button, select the FIRST BUTTON, if you do not wish to Modify the Name Servers and SECOND BUTTON, if you wish to Modify the Name Servers as well.

5. Enter the Name Servers, that you wish to keep for all the selected domain names and hit Submit.

At any point of time, you can only add two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request, if two Bulk Actions are already running. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>

For Resellers -

From the Reseller Control Panel, you can modify the Name Servers for domain names (except .ME, .EU, .UK and .ASIA domain names) Registered by your Customers. Follow the steps mentioned below to use this facility:

1. Login to your Reseller Control Panel from – http://manage.gossimer.biz/reseller.

2. Go to Products -> Domain Registration -> Bulk Actions -> Bulk Modify, there you would have to enter the domain names whose Name Servers you wish to Modify or you can Search the same by Searching from the Search form provided below on the same page.

3. Enter the Name Servers, that you wish to keep for all the selected domain names and hit Submit.

At any point of time, you can only add two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request for a Customer if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>

Extension	Duration	Money Back Grace Period?	Country/Sponsor Specific Requirements	Domain Name Length	Name Servers required?	Private Registration?
.COM	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.NET	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.ORG	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.INFO	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.BIZ	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.MOBI	1 – 10 Years		Associated website should be WAP enabled	3 – 63 Characters	2 – 13
.NAME	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
CentralNic	1 – 10 Years		Not Applicable	3 – 64 Characters	1 – 13
.ASIA	1 – 10 Years		CED Contact? to be based in DotAsia community	3 – 63 Characters	2 – 13
.COOP	1 – 10 Years		Need to associate two Sponsors in Coop community	3 – 63 Characters	1 – 13
.TEL	1 – 10 Years		Not Applicable	3 – 63 Characters	5
.IN	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.MN	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.BZ	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.CC	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.TV	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.EU	1 – 5 Years		Registrant needs to be from EU?	2 – 63 Characters	1 – 9
.UK	Only 2 Years		Not Applicable	3 – 64 Characters (including the extension)	1 – 10
.US	1 – 10 Years		Nexus Compliance?	3 – 63 Characters	2 – 13
.WS	1 – 10 Years		Not Applicable	4 – 63 Characters	1 – 13
.ME	1 – 10 Years		Registrant for Third level .ME domain name needs to be a Montenegrin individual/entity.	3 – 63 Characters	2 – 13

Renewal

Extension	Duration?	Auto Renewal?	Constraints
.COM	1 – 10 Years		Not Applicable
.NET	1 – 10 Years		Not Applicable
.ORG	1 – 10 Years		Not Applicable
.INFO	1 – 10 Years		Not Applicable
.BIZ	1 – 10 Years		Not Applicable
.MOBI	1 – 10 Years		Not Applicable
.NAME	1 – 10 Years		Not Applicable
CentralNic	1 – 10 Years		Not Applicable
.ASIA	1 – 10 Years		Not Applicable
.COOP	1 – 10 Years		Not Applicable
.TEL	1 – 10 Years		Not Applicable
.IN	1 – 10 Years		Not Applicable
.MN	1 – 10 Years		Not Applicable
.BZ	1 – 10 Years		Not Applicable
.CC	1 – 10 Years		Not Applicable
.TV	1 – 10 Years		Not Applicable
.EU	1 – 5 Years		Not Applicable
.UK	Only 2 Years		Domain name can be Renewed anytime from 6 months before its Expiry, upto 97 days after its Expiry.
.US	1 – 10 Years		Not Applicable
.WS	1 – 10 Years		Renewal before expiry is highly recommended.
.ME	1 – 10 Years		Not Applicable

Transfer

Restoration

Extension	Supported?	Grace Period
.COM		30 Days
.NET		30 Days
.ORG		30 Days
.INFO		30 Days
.BIZ		30 Days
.MOBI		30 Days
.NAME		NA
CentralNic		45 Days
.ASIA		30 Days
.COOP		NA
.TEL		30 Days
.IN		30 Days
.MN		30 Days
.BZ		30 Days
.CC		30 Days
.TV		30 Days
.EU		40 Days
.UK		NA
.US		30 Days
.WS		NA
.ME		30 Days

Other Operations

Extension	Child Name Servers?	Locking?	Suspension?	Contact details modification?	Move Operation?
.COM	Unlimited			No Restriction
.NET	Unlimited			No Restriction
.ORG	Unlimited			No Restriction
.INFO	Unlimited			No Restriction
.BIZ	Unlimited			No Restriction
.MOBI	Unlimited			No Restriction
.NAME	Unlimited			Registrant details cannot be modified during the Add Grace Period.
CentralNic	Unlimited			No Restriction
.ASIA	Unlimited			No Restriction
.COOP	Unlimited			When a Registrant Contact Organization is changed, the Registry will review the new organization to ensure that it is an eligible co-op. Transfer to a non-eligible organization can result in revocation of the domain.
.TEL	Not Allowed			No Restriction
.IN	Unlimited			No Restriction
.MN	Unlimited			No Restriction
.BZ	Unlimited			No Restriction
.CC	Unlimited			No Restriction
.TV	Unlimited			No Restriction
.EU	1 – 9			Registrant Name\Company modification? is a billable action.  Registrations Term? is extended by one year from the date of Trade.
.UK	1 – 10			Registrant Name\Company modification? is a billable action.
.US	Unlimited			No Restriction
.WS	Unlimited			No Restriction
.ME	Unlimited			No Restriction

1. Privacy Protection is not available for the following domain name extensions:
    
   • .US, .IN (including .CO.IN, .NET.IN, .ORG.IN, .GEN.IN, .FIRM.IN, .IND.IN), .EU, .UK, .ASIA – Restrictions imposed by the Registry Operator
      
   • .COOP – Restrictions enforced through ICANN’s contract with the Sponsor/Registry Operator
      
2. If you wish to have your domain name Transferred away from Gossimer for some reason, you need to first disable the Privacy Protection and then place a transfer request at the Registrar of your choice.
    
3. Privacy Protection can be enabled/disabled only for those domain names which are not in locked/suspended status.
    

4. Depending upon whether the Privacy Protection feature is available for a domain name or not, the Order Details view of your domain name may or may not display the Privacy Protection status, under Order Information.

   Privacy Protection status Enabled – indicates that the Privacy Protection feature has been turned on for your domain name and your personal Contact Details are not being displayed in the Whois of your domain name.

   Privacy Protection status Disabled – indicates that the Privacy Protection feature has been turned off for your domain name and your personal Contact Details are being displayed in the Whois of your domain name.


For Customers

 Follow the steps below to enable/disable Privacy Protection for a domain name:

1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
    
2. Click on the Domain name in the search results to get to the Order details view.
3. On this page, you need to click the Privacy Protection button

• If you wish to enable the Privacy Protection, you need to click on the Enable button.
   
• If you wish to disable Privacy Protection, you need to click on the Disable button.
   

For Resellers

Follow the steps below to enable/disable Privacy Protection for a domain name:

1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
    
2. Click on the Domain name in the search results to get to the Order details view.
    
3. On this page, you need to click the Privacy Protection button

 

If you wish to enable the Privacy Protection, you need to click on the Enable button.

• If you need to disable Privacy Protection, you need to provide a reason for disabling Privacy Protection and then click on the Disable button.
   

1. In the event that you receive any Abuse complaint (Spam, Whois Inaccuracy, etc.) regarding a Privacy Protected domain name, then you are advised to disable Privacy Protection, with an appropriate reason. This reason will be visible to your immediate Customer or Sub-Reseller within the Privacy Protection interface.
2. By disabling Privacy Protection, you will not allow your Sub-Resellers/Customers to enable/disable Privacy Protection on a domain name.

Operations and Notifications (OPN) Contact

An Operations and Notifications Contact (OPN Contact) is submitted to designate the point of contact to whom documentary evidence requests, auction invitations, and reminders are to be sent.

Updates to the OPN Contact will not be permitted during Sunrise period. The .ASIA Registry does not guarantee that any changes to OPN Contact will be effected in the notification system immediately. If you update the OPN Contact, you must continue to accept and expect notifications being sent to the previous OPN Contact for a reasonable period of time after the submission of the changes.

The OPN Contact must be specified for all Sunrise applications. This Contact is optional for Landrush and Live Registrations.

Charter Eligibility Declaration (CED) Contact

Every domain registration application must include at least one Domain Contact that is a legal entity in the DotAsia Community. The DotAsia Community is defined based on the geographical boundaries described by the ICANN Asia / Australia / Pacific region (http://www.icann.org/montreal/geo-regions-topic.htm).

The Registrant Contact shall warrant and represent that Domain Contact to make the Charter Eligibility Declaration (CED), who shall thence be referred to as “CED Contact”. The CED Contact, along with the Registrant Contact, is jointly responsible and liable for the domain name. In the event of a domain name dispute, both the CED Contact and the Registrant Contact can be named as the responding party to any allegations arisen.

For those entities that do not have a separate legal personality, such as a partnership in some economies, a natural person (e.g. a partner) may be used as one of the Domain Contacts and named as the CED Contact.

The designated CED Contact must provide additional information to make the declaration to the effect that it is a legal entity within the DotAsia Community. The required information includes:

1. Location or domicile of the Entity (based on the corresponding ISO3166 code)
    
2. Type of Entity -
    
   1. Corporations or Companies
   2. Cooperatives
   3. Partnerships or Collectives
   4. Government Bodies, States, Sovereigns or Municipalities
   5. Political Parties or Trade Unions
   6. Trusts, Estates, Associations or Societies
   7. Institutions
   8. Natural Persons
   9. Other
       
3. Form of Identification -
    
   1. Certificate of Incorporation or equivalent business registration certificate issued by the relevant government registry as confirmation of the due incorporation and valid existence of the company
   2. Act, decree or legislation chartering the formation of an entity
   3. Societies Registry or equivalent registry for non-corporate entities
   4. Political Parties Registry
   5. Passport or Citizenship ID
   6. Other
       
4. Identification Number / Code of Reference (e.g. Passport number, Business Certificate number, Act or Legislation number/code, etc.)
    
5. Other Remarks

If 2(i) and/or 3(f) is declared, the appropriate information for the Type of Legal Entity and Form of Identification to support the claim must be entered into 5.

Any Registrant, Admin, Tech, or Billing Contact may be extended into a CED Contact, however at least one of the four aforementioned contacts must contain CED information.

After the completion of the Sunrise process, the CED Contact may amend its Charter Eligibility Declaration at anytime. An Operating Contact (i.e. the Registrant Contact) may replace the CED Contact on file provided that the new CED Contact fulfils the Charter Eligibility Requirement.

Changes to CED Contact information (in fact all information relating to a domain) and replacement of CED Contacts are, however, not permitted when proceedings have been commenced under the Charter Eligibility Dispute Resolution Policy (CEDRP).

The Charter Eligibility Declaration Policy can be viewed at http://www.registry.asia/policies/DotAsia-Charter-Eligibility–COMPLETE-2007-08-15.pdf.

When you register a domain name with Gossimer, the Whois of your domain name lists your personal information (such as Name, Company Name, Address, Telephone Number, Email Address) as Contact Details for that domain name. This information becomes available to anyone who performs a Whois lookup of your domain name.

Your personal information is therefore at risk from being manipulated by data miners, who can then target you via junk email, prank telephone calls, postal messages, fax messages, etc..

Using Gossimer’s Privacy Protection service, you can immediately put a stop to such abuse. When you enable this service for your domain name, we replace your Contact Details in the Whois information with our generic contact details, thus, masking your personal contact details.
 

Our System sends an e-mail to the Registrant of a domain name (.COM, .NET, .ORG, .BIZ, .NAME, .INFO, .MOBI, .ASIA) 6 months from the domain name Registration Date, and every subsequent year on the same day while the domain name Registration is in effect, reminding the Registrant to maintain updated Whois Contact Details.

For example, if a domain name was Registered [Created] on 1-Jan-2003 for 3 years, our System will send the Registrant of this domain name a Whois Data Accuracy Reminder e-mail on the 1-July-2003, 1-July-2004 and 1-July-2005.

Domain Name Contact [Whois] Data needs to be kept up-to-date, to enable third parties with specific inquiries or concerns, to use the Contact Records, to accurately determine who should act upon specific issues, related to a domain name record.

Whois Data Accuracy Reminder E-mail Format

The e-mail consists of the following fields –

• Domain Name

• Registrar Name

• Domain Name Contact Data (Registrant, Administrative, Technical and Billing)

• Creation and Expiry Date

• Name Servers

In the event the Contact Data is inaccurate, you need to update the same to reflect the correct Contact Data. Click here to read how >>

Please be aware that displaying inaccurate domain name Whois information can be grounds for cancellation of the domain name registration. In case you have any issues, you may contact our Support Team at support@gossimer.com.