You can perform any modifications such as Renewing, Upgrading/Downgrading or Deleting your Web Hosting package from your Control Panel itself. Follow the steps outlined below to make the modifications you desire -
Login to your Control Panel, search for the Domain Name for which you have purchased the Web Hosting package and proceed to the Order Details view page. Click here to know how >>
Renewing your package
You can extend the tenure of your Web Hosting package from anywhere between 6 months to 5 years.
- In the Order Details view, click the Renew Service button on the lower toolbar.
- Here, select the duration for which you wish to Renew the Web Hosting package, and click Renew Service.
- Proceed to pay for the Invoice generated for the Renewal.
Upgrading/Downgrading your package
Gossimer allows you complete flexibility with the terms of your Web Hosting package. At any point in time, you can Upgrade or even *Downgrade the parameters of your package to better suit your requirements. To do so,
- In the Order details view, click Upgrade/Downgrade.
- Here, you can modify all the parameters of your Web Hosting package. Simultaneously, you may choose to extend the duration of your package by selecting a duration from the Renew Service drop-down.
- When you select the new specifications for your package, you would see the cost of the modification. This is calculated as
([n x Monthly cost of the new package] + Pro-rated cost for the current month) – Credits remaining from the existing package
where, n = duration of the new package in months
- Then proceed to pay for the Invoice, if any payment is applicable.
IMPORTANT
*On Downgrading a package, the surplus funds are not credited to your account – however, they can be utilized to immediately extend the duration of your package.
Deleting your package
If for some reason, you do not wish to continue with the Web Hosting services provided by Gossimer, then you may Delete your package. Note that, Deletion of this package within 30 days of purchase, entitles you to a full refund of your Cost Price. However, you would not get a refund if you Deleted the package after this period.
- In the Order Details view, click the Delete Service button.
- Here, you would see details of the refund applicable on Deletion, if any. The refund would be given to you in the form of a Credit Note. You would further have to Confirm the Deletion of this package.
IMPORTANT
If you re-order Web Hosting Service for the same domain name or any of its domain aliases, the 30 day refund guarantee will not be applicable to any such new Order.
- On confirming, Deletion would be effective immediately.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes for completion.
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You can perform any modifications such as Renewing, Upgrading/Downgrading or Deleting your Email Hosting package from your Control Panel itself. Follow the steps outlined below to make the modifications you desire -
Login to your Control Panel, search for the Domain Name for which you have purchased the Email Hosting package and proceed to the Order Details view page. Click here to know how >>
Renewing your package
You can extend the tenure of your Email Hosting package from anywhere between 6 months to 5 years.
- In the Order details view, click the Renew Service button on the lower toolbar.
- Here, select the duration for which you wish to Renew the Email Hosting package, and click Renew Service.
- Proceed to pay for the Invoice generated for the Renewal.
Upgrading/Downgrading your package
Gossimer allows you complete flexibility with the terms of your Email Hosting package. At any point in time, you can Upgrade or even *Downgrade the parameters of your package to better suit your requirements. To do so,
- In the Order details view, click Upgrade/Downgrade.
- Here, you can modify all the parameters of your Email Hosting package. Simultaneously, you may choose to extend the duration of your package by selecting a duration from the Renew Service drop-down.
- When you select the new specifications for your package, you would see the cost of the modification. This is calculated as
([n x Monthly cost of the new package] + Pro-rated cost for the current month) – Credits remaining from the existing package
where, n = duration of the new package in months
- Then proceed to pay for the Invoice, if any payment is applicable. The modification would be effected immediately.
IMPORTANT
*On Downgrading a package, the surplus funds are not credited to your account – however, they can be immediately utilized to extend the duration of your package.
Deleting your package
If for some reason, you do not wish to continue with the Email Hosting services provided by Gossimer, then you may Delete your package. Note that, Deletion of this package within 30 days of purchase, entitles you to a full refund of your Cost Price. However, you would not get a refund if you Deleted the package after this period.
- In the Order Details view, click the Delete Service button.
- Here, you would see details of the refund applicable on Deletion, if any. The refund would be given to you in the form of a Credit Note. You would further have to Confirm the Deletion of this package.
IMPORTANT
If you re-order Email Hosting Service for the same domain name or any of its domain aliases, the 30 day refund guarantee will not be applicable to any such new Order.
- On confirming, Deletion would be effective immediately.
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