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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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20 Jul 10 Suspending / Unsuspending a Website Builder service

Order Suspension is a useful feature available to Gossimer Resellers. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this service, unless it is unsuspended.

 

Follow the steps below to Suspend/Unsuspend the Website Builder Service for a domain name

1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.

2. Go to Products -> Search -> Website Builder Search and search for the Domain name whose service you wish to suspend.

3. In the Order List view, click on the Domain name. This will take you to the Order Details view.

4. Here, click on Suspend/Unsuspend.

  • If you wish to Suspend the service, you would have to select the check box for Suspension, enter the reason for Suspension and click on the Update button.
     
  • For Unsuspending, unselect the check box and click on the Update button.

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07 Jul 10 Listing, Searching and Managing Orders

In order to manage your Website Builder orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below -

1. Login to your Control Panel

Resellers do so from http://manage.gossimer.biz/customer.

2. Once logged in to your Control Panel,

Resellers, go to Products -> Search -> Website Builder Search
Customers, go to Website Builder Services -> List/Search

and search for the Domain Name for which the service has been purchased. (To list all orders, leave all search parameters blank).

3. On the next page you would see a list of all Domain Names, with Website Builder services bought through Gossimer. Clicking on any of the Domain names would take you to the Order details view, from where you can manage your Website Builder service.

 

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