26 Jul 10 How do I start using my Email forwarding service?

Once you have started using the Email Forwarding service, you need to take the following steps to start using it:

A. Change the Name servers of your Domain name to our Name servers.

For your Mail forwarding service to work, it is essential that all queries for mail addresses on your Domain name should reach our Mail Forwarding server, which would further redirect mails destined for these addresses to the destination you have specified.

Thus, it is vital that after you have bought the service for a particular Domain name, you need to change the Name servers for this Domain name to our Name servers.

Follow the process outlined below to know what Name servers you need to use:

In the Order List View that appears, click on that particular Domain Name.

In the details view, click on View Name Server Details.

Here, you would find the list of Name servers you need to set for your Domain name.

If the Domain name for which you have purchased this service is registered with Gossimer, refer to the article on Modifying Name servers to learn how to go about changing your Name servers.

Create an MX record for your Domain name pointing to our Mail Forwarding Server

B. Create Email forwards, and other forwarding settings. Click here to find out how

Tags: Changing Your Name, Control Panel, Create Email, Details View, Domain Name, Email Forwarding Service, Email Forwards, Email Service, Mail Addresses, Mail Forwarding, Mail Forwarding Server, Mail Forwarding Service, Mail Order, Mail Server, Mail Service, Mx Record, Name, Name Server, Name Servers, Queries, Server Details, Servers

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11 Jul 10 How do I start using the Email Hosting service?

Once you have purchased the Email Hosting service from Gossimer, you need to take the following steps to start using the service.

Change the Name Servers of your Domain name

To activate the service, you need to modify the Name servers of your Domain name to Gossimer’s Name servers.

Follow the process outlined below to know what Name servers you need to use:

Login to your Control Panel and search for the Domain name for which you have purchased this service. Click here to learn how >>
In the Order List View that appears, click on that particular Domain Name.
In the details view, click on View Name Server Details.
Here, you would find the list of Name servers you need to set for your Domain name. Alternatively, if you wish to retain the Name servers of your Domain name instead of using our Name servers, you would need to add the records listed on this page on your Name servers.

IMPORTANT

If you do not use Gossimer’s Name Servers or do not modify your domain name’s MX Record to point to our server, then you would not be able to Receive emails from your domain name. If someone tries to send a mail to an email account on your domain name immediately after you have either modified your domain name’s Name Servers or pointed your domain name’s MX Record to ours, that person would encounter the following error message:

Error: Sorry. Although I’m listed as a best-preference MX or A for that host, it isn’t in my control/locals file, so I don’t treat it as local. (#5.4.6)

and no mails are delivered to that email account.

This issue will get resolved automatically half an hour after either your domain name’s Name Servers have been modified or your domain name’s MX Record has been pointed to ours.

Reference:

Click here to find out how you can modify the Name Servers, if you have registered your Domain Name with Gossimer >> Click here to know what is an MX Record >>

Create Email Accounts

Once the service is activated, you should create Email accounts to send and receive mails. Apart from creating Email accounts, you can also setup Email forwards, aliases, mailing lists etc. from your Email Administration Interface. Click here to learn how >>

Send and Receive Email using the accounts you created

Gossimer offers you 2 options while sending and receiving mail using the accounts you create:

Configure a desktop Email client to download and send mails. Click here to learn how >>

Login to the Web-based interface to access your Email online. Click here to learn how >>

You can now send/receive Email using your newly created Email address either using a desktop Email client or through the Webmail interface.

Tags: Create Email, Details View, Domain Name, Email Account, Email Accounts, Email Administration, Email Domain, Email Hosting, Email Service, Error Message, Gossimer, Half An Hour, Hosting Service, List Servers, Locals, Mail Account, Mail Email, Message Error, Mx Record, Name Server, Name Servers, Preference, Server Details, Web-based interface

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26 Jul 10 How do I start using my Email forwarding service?

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