

You can easily withdraw excess funds from your Customer Account by requesting for a refund. You can only withdraw funds from your Available Balance.
Also, you may not receive the exact amount you requested as a refund, on account of foreign exchange conversion and bank charges, which may be deducted on this amount, by our bank, as well as yours.
1. Login into your Customer Admin Control Panel at http://manage.gossimer.biz/customer
2. Go to My Billing ->Request Refund. You will be displayed your Current Balance in US Dollars as well as your Local Currency.
3. Enter the Amount you wish to withdraw
4. Mention your Wire Transfer Information and Postal Address for sending the refund amount to you, in the Refund Description.
5. Click on the Confirm button to send a refund request to our Billing Team.
Tags: bank, Bank Charges, Billing, Biz, Control Panel, Currency, Customer Account, Customer Admin, Exchange Conversion, Foreign Exchange, Gossimer, Postal Address, Refund Request, Request Refund













