Adding a Language for your SuperSite/PartnerSite

 

1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>

2. Click on the Configure Languages and Themes link.

3. Here you will see the default languages we offer the SuperSite in. You can add other languages by following the below mentioned steps -

   a. Click on the Add new Language link on the top right-hand corner of this page.

   b. Select a New Language from the Choose Language to Add drop-down menu. If this language is read from right to left, you need to select the check box adjacent to Right to Left (RTL) and click on Add to add the language.

   IMPORTANT  

   A. Languages such as Arabic, Hebrew, etc. are RTL languages.

   B. Support for languages which are written from the Right to the Left (RTL) like Arabic, Hebrew, etc., has been provided through a supersite-rtl.css / partnersite-rtl.css file in the existing set of CSS files, which is available once a RTL language is added in your SuperSite/PartnerSite. This CSS file mostly contains positional attributes and browser specific information for elements on the SuperSite/PartnerSite to be displayed properly across most browsers.

   C. Upon selecting a language as RTL, the following files are updated:

   \common\header\includes\static_bar_under_menu.html
   \homepage\includes\hostingblurb.html
   \products\domain\domain_mail_fwd\domain_mail_fwd\domain_mail_fwd_addorder.html
   \shopping_process\upselling\additionalservices\add_sitebuilder.html
   \shopping_process\upselling\additionalservices\add_engage.html
   \shopping_process\upselling\additionalservices\add_ssl.html
   \shopping_process\upselling\additionalservices\add_dnshosting.html
   \shopping_process\upselling\additionalservices\add_domainfwd.html
   \shopping_process\upselling\additionalservices\add_mailfwd.html
   \common\footer\footer.html
   \products\hosting\preconfigured_plans\common\hosting_show_plans.html

    

   However, if you have modified any of the above files, this change would not happen automatically. You would need to synchronise the content of the modified files with the content made available by us, when you chose to display your SuperSite/PartnerSite in a Right to Left language. Click here to know how you can synchronize your SuperSite/PartnerSite content with the changes made by Gossimer >>

    

4. Click on the Save button to allow translation of your SuperSite/PartnerSite in that language.

Updating the Settings of the Language(s) you have added for your SuperSite/PartnerSite

Once you have added a new language to your SuperSite/PartnerSite, you need to understand the various settings available for this language.

1. Status: By default, when you add any new language for your SuperSite/PartnerSite, it would be set to the Disable Status. In this status, while you will be able to modify the Text content of your SuperSite/PartnerSite in this language, your visitors viewing your SuperSite/PartnerSite will not be able to select this language as a display option.

If you set a language to Enable but haven’t yet translated your SuperSite/PartnerSite Text content then if your SuperSite/PartnerSite visitor selects this language, some parts of your SuperSite/PartnerSite would appear translated, while the rest of the content would appear in your Default Language.

2. Associated Themes: Your SuperSite/PartnerSite content comes with a default Theme. A Theme consists of all your CSS, Images and Javascript files. Ideally, for each language that you enable for your SuperSite/PartnerSite, you should add a different Theme and associate it with its relevant language. This is so since for each language you would want to have images with text embedded on them in that particular language itself.

Click here to know more about a Theme and how to add a Theme? >>

3. RTL: The Right to Left (RTL) setting needs to be enabled for only those languages that are written from the Right to the Left like Arabic, Hebrew, etc.
 

IMPORTANT   

A. If you wish to make any changes related to the positional attributes, you need to edit the supersite-rtl.css / partnersite-rtl.css file along with the css file for the specific product. Click here to find more information about modifying your SuperSite/PartnerSite CSS files >>

B. The following are known display issues for Right to Left language support across browsers:

a. Special characters [brackets, exclamation marks, hyphens and other special characters] – While translating the content, ‎ needs to be placed after the special character. Else, the order of the special character will be reversed.

b. Textboxes requiring user input [Username, Password, etc.] - If the Username or Password has some special characters, the order of the special characters will be reversed. This will result in login failures.

c. There may be several default images in your SuperSite/PartnerSite pages that are either, aligned or pointing in a particular direction, in-synch with the default English content of the SuperSite/PartnerSite pages.

 

 

You would need to browse through your SuperSite/PartnerSite pages, edit all such affected images using a photo editing software such as Adobe PhotoShop or PaintShop Pro and replace the existing images. Click here to know how to replace existing images of your SuperSite/PartnerSite >>
 

4. Default: Your Default Language will be the language in which your SuperSite/PartnerSite will be displayed to new Customers/Sub-Resellers visiting your SuperSite/PartnerSite, unless they have modified their language preference. You can set only a language which is on Enable mode as your Default Language.

5. Actions: Except the English language, you can Delete all other languages added by yourself, by clicking on the Delete button under the Actions column.

1. Select your Selling and Accounting Currency

At the time of sign-up, you MUST select your desired Selling and Accounting Currency.

Click here to see a video on setting your Selling and Accounting Currency >>
Click here to read an article on setting your Selling and Accounting Currency >>

2. Add Funds in your Reseller Account

To let your Customers and Sub-Resellers buy Products and Services through you, you need to add sufficient Funds in your Reseller Account with . How? >>

3. Understand the relationship between Resellers, Customers, Sub-Resellers and Orders

Click here to see a video on an Introduction to Customers, Sub-Resellers and Orders >>

4. Decide which Products and Services to sign-up for, and configure them

Gossimer offers a wide-array of Products and Services that you can choose to sell. Select the services that you wish to sell, and sign-up for them from your Control Panel. How? >>

Once you have signed up for these Products and Services, you need to configure various settings before you get started

Click here to see a video on setting up your Domain Registration Business >>
Click here to read the Domain Registration Reseller Setup Guide >>

Click here to read the Domain/Mail Forwarding and Managed DNS Reseller Setup Guide >>

Click here to read the Web Hosting Reseller Setup Guide >>

Click here to read the Email Hosting Reseller Setup Guide >>

Click here to read the Website Builder Reseller Setup Guide >>

Click here to read the Live Chat Reseller Setup Guide >>

Click here to read the Digital Certificate Reseller Setup Guide >>

5. Configure your website

Gossimer offers you various methods of setting up your own Website to sell various Products and Services integrating your Sales process with our system. You could either

Use our ready-made private labeled SuperSite for all your retail business

Click here to read the SuperSite Guide >>

You MUST do the following if you are using the SuperSite -

• Change the URL for your SuperSite. How? >>
• Customize the header/footer of Supersite. How? >>
• Specify the Additional Payment Options for your Customers/Resellers in the SuperSite. How? >>
• Customize the content of the Static bar on your SuperSite. How? >>
• Customize the content of the Contact Us page on your SuperSite. How? >>

AND/OR

Use our ready-made private labeled PartnerSite for all your wholesale business

Click here to read the PartnerSite Guide >>

You MUST do the following if you are using the PartnerSite -

• Change the URL for your PartnerSite. How? >>
• Customize the header/footer of PartnerSite. How? >>
• Customize the content of the Static bar on your PartnerSite. How? >>
• Customize the content of the Contact Us page on your PartnerSite. How? >>

OR

Create your own website using our API

Along with your Reseller account you get a comprehensive API with FREE client kits in PHP, Java, Perl and .NET. All Resellers have API access to the system. Every functionality of the system is available as an API CALL.

Click here to learn more about the API >>

NOTE: The API Integration method is recommended only if you have a proficient development team.

6. Configure Control Panels for your Customers and Sub-Resellers

provides you with comprehensive private-labeled control panels for your Customers and Sub-resellers in order to manage the products and services they purchase from you. You can either -

Use our ready-made private labeled Control Panels

The Control Panels allow your Customers and Sub-Resellers to place, manage, upgrade, downgrade, use, renew, delete, suspend/unsuspend, lock their Orders for various Products and Services from a single management window.

You MUST do the following if you are using the Control Panels -

• Set your company logo on top of your Customer/Sub-Reseller Control Panels. How? >>
• Customize the Footer of your Customer/Sub-Reseller Control Panels. How? >> 

Build your own Control Panels using our API

If you are already selling several other products and services to your existing customer-base through another interface/control panel and do not want to add the burden of introducing the new Control Panels to them, you could use the OrderBox API to integrate provisioning and management of all OrderBox Products and Services in your existing interfaces and Control Panels.

Gossimer provides you comprehensive API kits in Java, PHP, Perl and .Net. You can use any of these to integrate with the system. More on API >>

The API Integration method is recommended only if you have a large Customer base and employ the services of a proficient development team.

7. Integrate your Website and Shopping Cart with your Customer Control Panel

Once you have configured your website and Control Panels for your Customers in steps 5 and 6 above, you should configure the integration between your Customer Control Panels and your website, so that your Customers can jump from their Control Panels to your website to make any purchases. Click here to learn how you can do this >>

8. Update your Contact Information

Personal Details: Personal Information such as your Personal details, your Brand Name, your Website URL, your personal Language preferences, can be easily reviewed and modified from your Reseller Control Panel. How? >>

Company Contact Information: The system automatically sends emails to your Customers and Sub-Resellers from the e-mail addresses and From Names specified in your Contact Information section.

You should update the contact details of various departments in your company, to ensure that all communication with your Customers and Sub-resellers is carried out using your branded email addresses and email signatures. How? >>

9. Configure your Payment Collection options

Setup your Online Credit Card Payment Gateway: The system allows you to integrate any Payment Gateway of your choice to collect money online from your Customers and Sub-Resellers.

Click here to read the Payment Gateway Integration Guide for more details >>
Click here to learn ho you can define the Minimum Transaction Amount for a Payment Gateway Transaction >>

Specify offline Payment Collection Methods for the SuperSite: Apart from collecting funds via a payment gateway, you should also describe other offline means of receiving funds from your Customers, during their shopping process, within the SuperSite. How? >>
 

Specify offline Payment Collection Methods for the Control Panel: You may also present other offline means of receiving funds to Customers/Sub-Resellers who wish to pay you from within the Control Panels e.g. your Bank details for receiving Bank/Wire Transfers, your Company Details to receive Check/Draft payments. How? >>

Configuring Payment Collection Parameters: You can let OrderBox assist you in collecting payments from your Customers by specifying appropriate Payment Collection Parameters for every Product and Service, that you are selling through OrderBox. How? >>

10. Configure Other Miscellaneous Options

Set your Funds Threshold Level: You should ensure that you always have a healthy balance in your Advance Account with to allow execution of your Customers and Sub-Resellers orders, by defining your Funds Threshold Level from inside your Control Panel, so that OrderBox can remind you via e-mail when your balance falls below this level. How? >>

Company Users: Create special logins for your (sales, support etc.) company users to enable them manage your business efficiently. Control all access for these accounts; and restrict specific menus from being viewed through them. More >>

Sub-Reseller Sign-up options: OrderBox lets you control Sub-Reseller sign-ups under you. More >>