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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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11 Mar 10 Uninstalling Joomla!

If for some reason, you wish to uninstall your Joomla! Power Tool, you may do so by following the below mentioned process:

  1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how to accomplish this >>
     

  2. In the search results view, click on the domain name. This will take you to the Order details view.
     

  3. Click on the Manage Web Hosting Service button in the lower toolbar.
     

  4. Go to Manage Website -> Power Tools.
     

  5. In order to uninstall Joomla!, click on the Uninstall link under the Status column, besides the Joomla! Power Tool.
     

  6. Confirm the process by clicking on the Uninstall button.

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11 Mar 10 Create / Edit a Customized Form Page

 

Page Manager allows you to create a Customized Form page (such as Survey Form, Polling Form, Registration Form, etc.) for your website.

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a Customized Form, just select the Customized Form radio button in the Choose the type of webpage page, and click Submit.  Click here to read in detail about how to change the web page type >>

4. The following page will be loaded

Define Form Details

This page allows you to start providing the details of the customized form that you want to create with the Form Title. The Form Title that you enter here will be displayed alongside the Form on the final webpage.

The Field Name is the name of the final form field. The Field Type could be a Text Field, Text Area, Check Box, Radio Button, or a Pull Down Menu.

No. of Options denotes the number of check boxes or radio buttons or number of entries in the pull down menu that is required by you.

You can also make your visitors to compulsorily fill up a particular field, by clicking the appropriate checkbox under the Mandatory field column.

You can also add a new field to your form or even delete a particular field at any time. Once you submit all the required information for your Form, you can then proceed to provide the individual values for each of the field category options that you had created.

Edit Field Properties

Once you provide all the values for the individual field options, you can then proceed to preview your customized form as it would appear on your website and later publish it to your website once you are satisfied.
 

IMPORTANT 

The details of the Form will sent to the email address you had specified under the Change Main Title, Sub Title & Email Address section under general Page Manager settings. Click here for more details >>

 

 

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10 Mar 10 Listing, Searching and Managing Orders

In order to manage your Live Chat Orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below –

 

1. Login to your Control Panel

 

Resellers do so from http://manage.gossimer.biz/customer.

2. Once logged in to your Control Panel,

Resellers, go to Products -> Search -> Live Chat Service Search
Customers, go to Live Chat Services -> Search 

and you can search for the Domain Name for which the Service has been purchased. (To list all Orders, leave all search parameters blank).

3. In the next page you would see a list of all Domain Names, with Live Chat Services bought through Gossimer. Clicking any of the Domain Names will take you to the Order Details view for that Order, from where you can manage all aspects of the Service.

 

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10 Mar 10 Email Hosting Setup Guide

As a Reseller, you need to take the following steps in order to start selling Email Hosting to your Customers and Sub-Resellers.

 

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10 Mar 10 Uninstalling osCommerce

If for some reason, you wish to uninstall your osCommerce Power Tool, you may do so by following the below mentioned process: 

     

  1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how to accomplish this >>
     

  2. In the search results view, click on the domain name. This will take you to the Order details view.
     

  3. Click on the Manage Web Hosting Service button in the lower toolbar.
     

  4. Go to Manage Website -> Power Tools.
     

  5. In order to uninstall osCommerce, click on the Uninstall link under the Status column, besides the osCommerce Power Tool.
     

  6. Confirm the process by clicking on the Uninstall button.

  7.  

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09 Mar 10 What are Locked Funds?

 

 

The concept of Locked funds is really simple. Every Order that is processed deducts funds from your Account. However, most Orders typically take some time to get processed. The process of executing an Order consists of several steps. There is a chance that the steps may fail and the Order does not get processed. Therefore, we deduct funds from your account only at the last step after the Processing is complete, and the Order has been successfully executed.

However, in order to prevent the possibility of your account not having funds at that time, when the Order is processed successfully, we lock the amount of funds required for a particular Order, while it is processing. As soon as the Order Processing steps are complete the Locked funds are either deducted from your account or the lock is removed depending on whether the Execution of the particular Requested Action was successful or not.

There are also times when the process of executing a particular Action of an Order takes several days. Some Requests may take 5-10 days to get processed, like Domain Name Transfers. We would in this case lock funds required for a successful completion of the Request at the beginning of the Request, as soon as it is executed. Once the Order is executed Successfully we would deduct these funds from your account. If the Order fails we would credit the Locked funds back to your account.

For example, if there is an Order executing in your account which is likely to take 5-10 days, and your purchase price for the Order is USD 10, we would then lock USD 10 out of your Available Balance and begin processing this Order. If the Order is processed successfully we would deduct this USD 10 from your balance. If the Order fails we would simply remove the lock on the USD 10.

Basically this means that when you pay us for an Order, we do not utilize those funds immediately. We lock the funds and begin processing the Order. If the processing fails then we release the lock and the funds are again available in your Account for you to use against anything else.

You can check out the complete list of Locked funds for all your Orders which are currently in processing by clicking on My Billing -> List Locked Funds. This list shows you the Orders for which funds have been locked from your account, and the quantum of funds locked for that Order.

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09 Mar 10 How do I start using my Managed DNS service?

Once you have started using the Managed DNS service, you need to take the following steps to start using it:

A. Change the Name servers of your Domain name to our Name servers.

For your Managed DNS service to work, it is essential that all queries for your domain name should reach our Name servers, which would respond to the query with the records that you have specified.

Thus, it is vital that after you have bought the Service for a particular Domain Name, you need to change the Name Servers for this Domain Name to our Name Servers.

Follow the process outlined below to know what Name servers you need to use:

      

  1. Login to your Control Panel and search for the Domain name for which you have purchased the Managed DNS service. 
  2. In the Order List View that appears, click on that particular Domain Name. 
  3. In the details view, click on View Name Server Details
  4. Here, you would find the list of Name servers you need to set for your Domain name.
  5.  

If the Domain name for which you have purchased this service is registered with Gossimer, refer to the article on Modifying Name servers to learn how to go about changing your Name servers.

B. Create various resource records for your Domain name. Click here to find out how.

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09 Mar 10 Renewing your Domain Name

 

When you register a domain name, it is registered to you for a certain number of years i.e., until its registration term expires. If you plan to continue using it beyond its Expiry Date, then you need to Renew it.

You can renew your domain name from your Control Panel by following the below mentioned process:

     

  1. Login to your Control Panel and search for the domain name. Click here to learn how to accomplish this >>
     

  2.  

  3. Click on the Domain name in the search results to get to the Order details view.
     

  4. Click on the Renew Service button, which will take you to the Renewal page.
     

  5. On this page from the Dropdown Box select the numbers of years for which you wish to Renew this Domain Name.
     

  6. Then proceed to pay for this service and the Renewal would be affected immediately.

  7.  

If you wish to renew more than one domain name at a time, you may do so from the Renewal Management interface.   Click here to know how to Renew Domain Names in Bulk >>

 

IMPORTANT 

  • A Renewal action, once completed, cannot be reversed. The only option would be deleting the domain name, in case the same is no longer required. Click here to know how a domain name can be deleted >>
     
  • Customers: In case your domain name has been Locked/Suspended by Gossimer, you will not be able to immediately renew your domain name. You need to contact our Support Team at support@gossimer.com to get this issue resolved.
     
  • Resellers: You can Renew only those domain names which either do not have any lock or have been locked by you or your Customers. Domain names locked by Gossimer cannot be Renewed by you.Moreover, you can NOT renew domain names that are registered through your Sub-Resellers. From your Reseller Admin Control Panel, you can only renew domain names registered by your immediate Customers; for all other domain names, the Renew Service button in the Order details view would be disabled.
     
  • .EU specific conditions:The .EU Registry allows Renewal of a domain name for only one year. However, Gossimer allows you to place a Renewal action for multiple years. If you choose to renew your .EU domain name for more than one year, then Gossimer will Renew the domain name at its end for the number of years selected. You can be rest assured that once this one year term in completed, Gossimer will Renew your domain name for a further year, until the renewal term you had requested ends.
     
  • .UK specific conditions:
     
     

    1. At the earliest, a .UK domain name can be Renewed only six months before its expiry date.
       
    2. As per the .UK Registry regulations, .UK domain names can only be renewed for 2 years.

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09 Mar 10 How do I install my Intermediate CA Certificate?

Follow the below mentioned process to install your Intermediate CA Certificate on your website:-

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, depending upon the type of hosting package go to the relevant path

Linux Web Hosting: Manage Website -> SSL Manager -> Add

i. Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).

ii. Click on the Add button to submit the same.
 

IMPORTANT

  • If you have already added a Certificate, then you need to click on the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
     
  • In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.


Windows Web Hosting: Manage Website -> Intermediate CA Certificates -> Add Certificate

i. Paste the Intermediate CA Certificate in the textbox.

ii. Click on the Add button to submit it.
 

IMPORTANT

When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.

 

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08 Mar 10 Renewal Reminders

Gossimer sends mails to its Customers informing them about all Live Chat Service packages that are nearing their expiration date.

 

Customers of Gossimer:

Customers are sent Expiring Live Chat Service packages Renewal Instruction e-mails before they actually expire, after expiry, and on deletion of the package.

The Reminders are sent to the Customer Username email address from 45 days prior to the Live Chat Service package’s expiry, on the 1st, 11th and 21st day of every month, until it is either Renewed or Deleted (due to non-Renewal).

This Report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about Renewing these Orders.
 

 

Gossimer Resellers can easily view all Expiring and Expired Orders from the Renewal Management interface from within their Reseller Control Panel and choose to Renew any Live Chat Service package on behalf of their Customer(s). Click here to read how >> 

 

IMPORTANT

When a Live Chat Service package Expires,

  • the package is immediately Suspended. This means that you would be unable to use your package, until it is Renewed.
     

  • the Customer is sent an e-mail, informing him/her that he has 30 days to Renew his Live Chat Service package, post which the package is Deleted.

 

When the Live Chat Service package is Deleted, the Customer is sent one final e-mail informing him/her that the Live Chat Service package is Deleted, since it was not Renewed within 30 days after Expiry.

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08 Mar 10 How do I disable Web Statistics?

If you do not wish to generate a report of your Web based traffic, you can choose to disable the option at any time. Doing this would save the disk space actually utilized for these reports, and could be done if you do not feel it necessary to monitor the usage of your site.

Follow the process mentioned below to disable Web statistics:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.

5. On this page, you would see the option to Generate Web Stats. Select No from the drop-down adjacent to this option.

This would disable all web traffic reports for your site.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.

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08 Mar 10 What is Privacy Protection?

 

When you register a domain name with Gossimer, the Whois of your domain name lists your personal information (such as Name, Company Name, Address, Telephone Number, Email Address) as Contact Details for that domain name. This information becomes available to anyone who performs a Whois lookup of your domain name.

Your personal information is therefore at risk from being manipulated by data miners, who can then target you via junk email, prank telephone calls, postal messages, fax messages, etc..

Using Gossimer’s Privacy Protection service, you can immediately put a stop to such abuse. When you enable this service for your domain name, we replace your Contact Details in the Whois information with our generic contact details, thus, masking your personal contact details.
 

IMPORTANT 

This feature is not available for the following domain name extensions:

  • .US, .IN (including .CO.IN, .NET.IN, .ORG.IN, .GEN.IN, .FIRM.IN, .IND.IN), .EU, .UK, .ASIA – Restrictions imposed by the Registry Operator
     
  • .COOP – Restrictions enforced through ICANN’s contract with the Sponsor/Registry Operator

 

 

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07 Mar 10 Create / Edit a Text Page

 

Page Manager allows you to create a Text Page with rich text content along with images.

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a Text Page, just select the Text Page radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

Add Webpage Content

What you see above is a WYSIWYG (What You See Is What You Get) Rich Text Editor that works the same way as your Microsoft Word or similar applications work. Using this feature-rich editor, you can create an attractive web page with rich text content for your website. You can either type in the web page content, or even copy & paste the content from Microsoft Word or other similar applications or even from a web page. For detailed help with the Editor, please click on the Help Instructions link, just above the Editor window.

 

Add Attractive Goodies To Your Website

 

By clicking on the Goodies button available on the Rich Text Editor’s toolbar, you will be able to add attractive Goodie features to your website.

 Create / Edit a Text Page

The following are some of the Goodies currently available on your Website Builder:

IMPORTANT 

The Hit Counter, Current Date & Time Stamp and Last Modified Date Time Stamp Goodies are available under all the Website Builder packages. All other Goodies are available under all packages except the Online Brochure package.

 

 

 

Hit Counter

To add a Hit Counter to your web page to automatically count the number of visitors to your website, just click on the Hit Counter link on the Goodies page.

Hit Counter

Then set a value in the Set/Reset the counter field, select any one of the available attractive Hit Counter styles from the list available and click Submit.

Set Reset Hit Counter

Once you submit, your Rich Text Editor will display the Hit Counter icon. This confirms that the Hit Counter has been enabled as part of your website. You can later edit the settings by clicking the Hit Counter icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Hit Counter will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Hit Counter Preview

If not required, you may remove the Hit Counter by clicking on the Hit Counter icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Current Date & Time Stamp

To add the Current Date & Time Stamp on your web page, just click on the Current Date & Time Stamp link on the Goodies page.

Current Date & Time Stamp

Then choose a Date/Time format from the available options and click Submit. The format that you choose here will be used to display the current date and time when your visitor will be on your website.

Current Date & Time Stamp

Once you submit, your Rich Text Editor will display the Current Date & Time Stamp icon. This indicates that Current Date & Time Stamp has been enabled as part of the website. You can later edit the settings by clicking the Current Date & Time Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual current date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

Current Date & Time Stamp Preview

If not required, you may remove the Current Date & Time Stamp feature by clicking on the Current Date & Time Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Last Modified Date & Time Stamp

To add a Last Modified Stamp on your web page, just click on the Last Modified Date Time Stamp link on the Goodies page.

Last Modified Date & Time Stamp

Then choose a Date/Time format and your Time Zone from the available options and click Submit. The format that you choose here will be used to display the date and time when you had last updated your web page.

Last Modified Date & Time Stamp

Once you submit, your Rich Text Editor will display the Last Modified Stamp icon. This indicates that Last Modified Stamp has been enabled as part of the website. You can later edit the settings by clicking the Last Modified Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Last Modified date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

Last Modified Date & Time Stamp Preview

If not required, you may remove the Last Modified Stamp by clicking the Last Modified Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Maps

To add a map of a specific location to your web page, just click on the Maps link on the Goodies page.

 Create / Edit a Text Page

Then fill in the Address or Intersection of the Map and City, State, & Zip Code of the Map and click Submit.

 Create / Edit a Text Page

Once you submit, your Rich Text Editor will display a Maps Goodie icon. This indicates that a map has been inserted as part of the website. You can later edit the settings, by clicking the Maps Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual map of the location will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Maps Preview

If not required, you may remove the Map by clicking the Maps Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Driving Directions

To enable your visitors to query and view the driving directions to reach a specific location (your office, home, etc.) on your web page, just click on the Driving Direction link on the Goodies page.

Driving Directions

Then fill in the Address or Intersection of the Destination and City, State, & Zip Code of the Destination and click Submit. You may also choose a Template Color that will be used to display the actual driving directions on your website.

Driving Directions

Once you submit, your Rich Text Editor will display a Driving Directions box. This indicates that the Driving Directions feature has been inserted as part of the website. You can later edit the settings by clicking the Driving Directions icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Driving Directions request box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their location and view the driving directions map.

Driving Directions Preview

If not required, you may remove the Driving Directions feature by clicking on the Driving Directions icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Animated Cursors

To add an Animated Cursor to your web page, just click on the Animated Cursors link on the Goodies page.

Animated Cursor

Then select any one of the available attractive Animated Cursors from the list available and click Submit.

Animated Cursor

IMPORTANT 

     

  1. Please note that once you submit, your Rich Text Editor will NOT display any icon as confirmation. But the Animated Cursor will nevertheless automatically appear when your visitors browse your website.
     
  2. The Elastic Beads Cursor only works when viewed using Internet Explorer.
  3.  

     

You can later edit the settings by clicking on the Animated Cursors link on the Goodies page. The actual Animated Cursor will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

 

Tell a Friend

To add a link to your web page, which allows your visitors to recommend your website to their friends, just click on the Tell a Friend link available on the Goodies page.

Tell A Friend

Then click Yes to confirm that you want to add a Tell a Friend box to your web page.

Tell A Friend

Once you submit, your Rich Text Editor will display a Tell a Friend icon. This indicates that the Tell a Friend feature has been inserted as part of the website. The actual Tell a Friend box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their friend’s email address to recommend your website to them.

Tell A Friend Preview

If not required, you may remove the Tell a Friend feature by clicking on the Tell a Friend icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Google Search

To add a Google Search box on your web page, just click on the Google Search link on the Goodies page.

Google Search

Then click Yes to confirm that you want to add a Google Search box to your web page.

Google Search

Once you submit, your Rich Text Editor will display the Google Search box. This confirms that Google Search has been enabled as part of the website. The actual Google Search box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Google Search Preview

If not required, you may remove the Google Search box by clicking on the Google Search box in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Page Layout

To apply one of the many attractive pre-designed Page Layouts to your web page, just click on the Page Layout link on the Goodies page.

Page Layout

Then choose from one of the many pre-formatted page layouts available for your web page and click Submit. You may also choose a resume layouts as your page layouts if you want to create a resume page. Just click on the Layout thumbnails for an enlarged view of the layout with greater detail.

Choose Page Layout

Once you submit, your Rich Text Editor will load the pre-designed layout along with the default sample content.

IMPORTANT 

     

  1. Submitting a Page Layout will clear the entire content of the current page and load the Page Template that you have chosen.
     
  2. You may then add, edit, or modify the content as your prefer using the Rich Text Editor.
  3. You can later change the layout by clicking on the Page Layout link on the Goodies page. The actual page with the new layout will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

     

    Calendar

    To add a Calendar to your web page, just click on the Calendar link on the Goodies page.

    Calender

    Then fill in your Yahoo! User ID and click Submit.

    Calender

    Once you submit, your Rich Text Editor will display a Calendar Goodie icon. This indicates that a Calendar has been inserted as part of your website. You can later edit the settings, by clicking the Calendar Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Calendar will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Calender Preview

    If not required, you may remove the Calendar by clicking the Calendar Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Yahoo! Presence

    To add a Yahoo! Presence indicator on your web page, just click on the Yahoo! Presence link on the Goodies page.

    Yahoo! Presence

    Then enter your Yahoo! ID and choose an Yahoo! Presence icon from the available options and click Submit. The icon that you choose here will be displayed on your web page when you are signed into Yahoo! Services online.

    Yahoo! Presence

    Once you submit, your Rich Text Editor will display the Yahoo! Presence icon. This indicates that Yahoo! Presence indicator has been enabled as part of the website. You can later edit the settings by clicking the Yahoo! Presence icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Yahoo! Presence Preview

    If not required, you may remove the Yahoo! Presence indicator by clicking the Yahoo! Presence icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Mailing List

    To create a complete mailing list of visitors on your website, just click on the Mailing List link available on the Goodies page.

    Mailist List

    Then select an attractive template color for your Join Mailing List box from the list available and click Submit.

    Mailist List

    Once you submit, your Rich Text Editor will display a Join Mailing List Goodie icon. This indicates that the Join Mailing List box has been inserted as part of the website. The actual Join Mailing List module will appear on your final website once you submit this page, accept all changes to the design, and Publish it to your live website.

    Mailist List Preview

    If not required, you may remove the Join Mailing List box by clicking the Join Mailing List Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Language Translation

    To allow your website visitors to translate the entire content of your web page to any of the popular languages, just click on the Language Translation link on the Goodies page.

    Language Translation

    Then click Submit to confirm that you want to add a Language Translation feature to your web page.

    Language Translation

    Once you submit, your Rich Text Editor will display the Language Translation icon from Altavista’s Babel Fish. This confirms that Language Translation has been enabled as part of your website. The actual Language Translation icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Language Translation Preview

    If not required, you may remove the Language Translation feature by clicking on the Language Translation icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    News

    To add the latest international news snippets covering diverse topics on your web page, just click on the News link on the Goodies page.

     Create / Edit a Text Page

    Then fill in the Heading for the news section, Number of news items to be displayed and the Width of the News Area and click Submit. You can also choose a text and a background color for the news area on your website.

     Create / Edit a Text Page

    Once you submit, your Rich Text Editor will display a News Goodie icon. This indicates that the News area has been inserted as part of the website. You can later edit the settings by clicking the News Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual News snippets will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    News Preview

    If not required, you may remove the News area by clicking the News Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Adding Goodies from the general Page Manager settings section

    1. These Goodies can also be added through the Add Goodies link in the general Page Manager settings -

    General Settings

     

    2. This will then bring up a page displaying a list of Goodies. Click on the link corresponding to the Goodie that you wish to add to your website, customise and submit the data.

    Goodies List

    3. You will be then presented a list of pages to choose from. The Goodie will be added to the selected page.

    Goodies Select Page

     

    IMPORTANT 

    Goodies can be added only to Text pages.

    4. You need to select a location within the page where you wish to have the Goodie inserted.

    Goodies Select Location

    If you wish to relocate the Goodie within the page, you can drag and drop (or cut and paste) the Goodie icon wherever you need.

     

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07 Mar 10 How do I start using my Website Builder service?

Once you have bought the Website Builder Service, you need to take the following steps in order to start building your website.

Provide your FTP details for publishing your website

Your Website Builder package allows you to publish your website on a web server of your choice. You need to supply the FTP access details provided by your Web Hosting Service Provider, to our Website Builder before you can start publishing. To set these details, follow the steps given below:

  1. Login to your Control Panel, search for the domain name for which you have purchased this Service and proceed to the Order Details view. Click here to learn how >>
     
  2. Here, click the Modify FTP Details button. 
     

Mention the FTP details provided by your current Hosting Provider here and click Modify to submit -

  • FTP Username
  • FTP Password
  • FTP Hostname
  • FTP Port
  • FTP Path

 

IMPORTANT  

If you have bought your Web Hosting package through Gossimer, then you need to submit the
following details here:

  • FTP Username - This could be either the default FTP Username created for you at the time of purchase of your Web Hosting package with us, or any other user added by yourself.
  • FTP Password - Likewise, this is the FTP Password corresponding to the FTP Username entered above. 
  • FTP Hostname - Mention the domain name here for which you have purchased Web Hosting with us.
  • This is also known as the Primary Domain Name.
  • FTP Port - This needs to be mentioned as 21.
  • FTP Path - By default, this needs to be mentioned as 
    • /web if you have a Linux Hosting package
    • Web if you have a Windows Hosting package
    • If you are not using the default FTP user, then the FTP Path needs to correspond to the directory, this FTP User has been given access to.

 

Create your website using the Website Builder Tool

When you start creating your website, you are first taken to the QuickStart Wizard, which enables you to setup your website
quickly and effectively. 
Click here for instructions on building your Website >>  

Access your Website

You may access your website using your domain name or any alternate URL provided by your Web Hosting Service
Provider. 

IMPORTANT  

When you purchase Web Hosting Service with Gossimer, the Email (with instructions about Web
Hosting Service) sent to you, specifies a temporary URL that you can use to view your website in a web browser.

In order to point your own domain name to your website, you need to change the Name servers of your domain
name. Follow the process outlined below to know what Name servers you need to use:

  1. Login to your Control Panel, search for the domain name for which you have purchased this Service and proceed to the
    Order Details view. 
    Click here to learn how >>
  2. Click the View Name Server Details button.
  3. Here, you would find the list of Name servers you need to set for your domain name.

Click here to find out how you can modify the Name Servers, if you have registered your domain name with Gossimer >>

 

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07 Mar 10 Create / Edit a Guest Book Page

Page Manager allows you to create an online guest book, where your website visitors can leave their questions, comments, suggestions or feedback about your website.

 

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create an online Guest Book, just select the Guest Book radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

4. The following page will be loaded -

Guest Book Editor

5. You can then create the heading and introduction for your guest book using the Add/Edit Guest Book Heading editor. Once you click Submit, the Guest Book page with your custom heading and introduction will be created.

6. You can then proceed to preview your Guest Book as it would appear on your website and later publish it to your website once you are satisfied.

When your website visitors post a comment or message to your Guest Book, these comments will appear in the Add/Edit Guest Book Messages editor. You can then add/remove/edit the comments or messages posted to your Guest Book by simply visiting this page available from the Page Manager.

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07 Mar 10 How do I generate a Self-signed Certificate?

A self signed certificate does not have the signature of a noted Certificate Authority (CA); instead, it uses its own certificate request as a signature. While it may not provide the same effectiveness as a certificate provided by a trusted CA, this is much easier to procure, and you can use it until you get your actual certificate.

Follow the process mentioned below to generate your own self signed certificate from the Control Panel:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Here, click on the Generate icon.

6. Fill in the form for generating your details.

7. From the drop-down the bottom of the form, select the option Generate CSR + Self Signed Certificate.

8. Click on Generate.

This will generate the certificate for you. In order to view or backup the existing Certificate, click on Download on the subsequent page.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the process might take upto 20 minutes for completion.

 

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