Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
How does Gossimer, LLC Sub-Domain Forwarding work?
Using the Sub-domain forwarding service, you can forward any visitor from http://subdomain.your-domain-name.com/ to http://destination-domain-name.com/subdomain/. The Sub-Domain Forwarding service can also be used in conjunction with URL Masking and Path Forwarding services.
For example, if Sub-Domain Forwarding is enabled, then:
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http://payments.your-domain-name.com will get successfully forwarded to http://destination-domain-name.com/payments/
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http://credit-card.payments.your-domain-name.com will get forwarded to http://destination-domain-name.com/payments/credit-card/
Enabling / Disabling Sub Domain Forwarding
You can enable / disable Sub-Domain Forwarding after you have bought Domain Forwarding for a particular Domain Name. You need to follow the steps mentioned below to activate the same:
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Login to your Control Panel and search for the domain name.
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Click on the Domain name in the search results to get to the Order Details view.
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Upon clicking on Manage Service, selecting the check box enables Sub-Domain Forwarding, while deselecting the same disables this feature.
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Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make ANY modifications to this Service unless it is unsuspended.
Follow the steps below to Suspend / Unsuspend Domain Forwarding Service -
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Domain Forwarding Search and perform a search for the Domain for which you wish to Suspend Email Forwarding.
3. In the Search Results, click on Domain Forwarding for the Domain.
4. The next page is the Order Details view, where you would find the Suspend / Unsuspend Button.
- If you wish to Suspend the Service, you would have to select the Check Box for Suspension and enter the reason for Suspension and click on Update.
- to Unsuspend, unselect the Check Box and Update the same.
Tags: Domain Forwarding Service, Domain Search, Domain Service, Email Forwarding, Functionality, Gossimer, Order, Reseller Control Panel, Resellers, Search Domain
Once you have bought the Domain Forwarding Service for a particular Domain Name, you will have to specify the Destination URL i.e. the URL to which the Domain Name is to be forwarded. This can be achieved by following the steps mentioned below -
1. Login to your Control Panel and search for the domain name for which you have purchased the Domain forwarding service.
2. Click on the Domain name in the search results to get to the Order details view.
3. Click on Manage Service and enter the destination URL in the text box provided. Here you can enter destination URL in any of the form like domain.com, www.domain.com, www.domain.com/index.html or subdomain.domain.com etc.
Domain Forwarding by Gossimer also includes other features like URL Masking, Path Forwarding, Sub-Domain Forwarding, Setting the tag Content and Setting the page Content.
Tags: Control Panel, Destination Url, Details View, Domain Forwarding Service, Domain Name, Domain Service, Manage Service, Page Content, Search Domain, Sub Domain, Tag, Url Forwarding, View 3, www.domain.com, www.domain.com/index.html
In order to manage your domain forwarding orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below –
1. Login to your Control Panel
Resellers do so from http://manage.gossimer.biz/customer.
2. Once logged in to your Control Panel,
Resellers, go to Products -> Search -> Domain Forwarding Search
Customers, go to Domains -> Search -> Domain Forwarding Search
and you can search for the Domain Name which you are looking for (To list all Domain Names you have registered, leave all search parameters blank).
3. In the next page you would see a list of all Domain Names, with Domain Forwarding Service bought through Gossimer.
Tags: Control Panel, Domain Forwarding Service, Domain Name, Domain Names, Domain Search, Domain Service, Gossimer, Manage Domain, Names Domain, Resellers, Search Domain, Search Parameters, Simple Steps
Order Suspension is a useful feature available to Gossimer Resellers. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this service, unless it is unsuspended.
Follow the steps below to Suspend/Unsuspend the Website Builder Service for a domain name:
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Website Builder Search and search for the Domain name whose service you wish to suspend.
3. In the Order List view, click on the Domain name. This will take you to the Order Details view.
4. Here, click on Suspend/Unsuspend.
- If you wish to Suspend the service, you would have to select the check box for Suspension, enter the reason for Suspension and click on the Update button.
- For Unsuspending, unselect the check box and click on the Update button.
Tags: Biz, Builder Search, Details View, Domain Name, Domain Service, Functionality, Order, Reseller Control Panel, Resellers, Search Domain, Website Builder, Website Builder Service, Website Search
Once you have started using the Domain forwarding service, you need to take the following steps to start using it:
A. Change the Name servers of your Domain name to our Name servers.
For your Domain forwarding service to work, it is essential that all queries for your domain name should reach our Domain Forwarding server, which would further redirect it to the destination you have specified.
Thus, it is vital that after you have bought the Service for a particular Domain Name, you need to change the Name Servers for this Domain Name to our Name Servers.
Follow the process outlined below to know what Name servers you need to use:
- Login to your Control Panel and search for the Domain name for which you have purchased the Domain Forwarding service.
- In the Order List View that appears, click on that particular Domain Name.
- In the details view, click on View Name Server Details.
- Here, you would find the list of Name servers you need to set for your Domain name.
If the Domain name for which you have purchased this service is registered with Gossimer, refer to the article on Modifying Name servers to learn how to go about changing your Name servers.
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Create an A record for your Domain name pointing to the IP address of the Domain forwarding server
B. Add a destination URL for your Domain name. Click here to find out how.
Once you have done so, your Domain name would start redirecting to its destination URL within 24-72 hours of Name server modification.
In addition to this, you might also want to make some additional settings for your domain name, such as
Enabling Sub-domain forwarding
URL Masking
Adding Meta-tags
Tags: Address Forwarding, Changing Your Name, Control Panel, Destination Url, Details View, Domain Forwarding, Domain Forwarding Service, Domain Masking, Domain Name, Domain Pointing, Domain Server, Domain Service, Ip Address, List Servers, Meta Tags, Name Domain, Name Server, Name Servers, Queries, Server Details, Sub Domain
When you register a domain name, it is registered to you for a certain number of years i.e., until its registration term expires. If you plan to continue using it beyond its Expiry Date, then you need to Renew it.
You can renew your domain name from your Control Panel by following the below mentioned process:
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Login to your Control Panel and search for the domain name. Click here to learn how to accomplish this >>
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Click on the Domain name in the search results to get to the Order details view.
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Click on the Renew Service button, which will take you to the Renewal page.
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On this page from the Dropdown Box select the numbers of years for which you wish to Renew this Domain Name.
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Then proceed to pay for this service and the Renewal would be affected immediately.
If you wish to renew more than one domain name at a time, you may do so from the Renewal Management interface. Click here to know how to Renew Domain Names in Bulk >>
IMPORTANT
- A Renewal action, once completed, cannot be reversed. The only option would be deleting the domain name, in case the same is no longer required. Click here to know how a domain name can be deleted >>
- Customers: In case your domain name has been Locked/Suspended by Gossimer, you will not be able to immediately renew your domain name. You need to contact our Support Team at support@gossimer.com to get this issue resolved.
- Resellers: You can Renew only those domain names which either do not have any lock or have been locked by you or your Customers. Domain names locked by Gossimer cannot be Renewed by you.Moreover, you can NOT renew domain names that are registered through your Sub-Resellers. From your Reseller Admin Control Panel, you can only renew domain names registered by your immediate Customers; for all other domain names, the Renew Service button in the Order details view would be disabled.
- .EU specific conditions:The .EU Registry allows Renewal of a domain name for only one year. However, Gossimer allows you to place a Renewal action for multiple years. If you choose to renew your .EU domain name for more than one year, then Gossimer will Renew the domain name at its end for the number of years selected. You can be rest assured that once this one year term in completed, Gossimer will Renew your domain name for a further year, until the renewal term you had requested ends.
- .UK specific conditions:
- At the earliest, a .UK domain name can be Renewed only six months before its expiry date.
- As per the .UK Registry regulations, .UK domain names can only be renewed for 2 years.
Tags: Admin Control Panel, Details View, Domain Name, Domain Names, Domain Service, European Union, Expiry Date, Gossimer, Management Interface, Registration Term, Renew Service, Renewal Management, Resellers, Service Button
You can Renew/Delete your Domain Forwarding Service Order from the Control Panel, by following the steps mentioned below -
1. Login to your Control Panel and search for the Domain name for which you have purchased this service.
2. In the Order List View that appears, click on that particular Domain Name.
To Renew a Domain Forwarding Service:
To Delete a Domain Forwarding Service:
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Click on Delete Service which would take you to the Delete Service Page.
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Here, you would see details of the refund applicable on deletion, if any. The refund would be given to you in the form of a Credit Note. You would further have to Confirm the Deletion of this service. On confirming the Deletion of this service, changes would be effective immediately.
IMPORTANT
Deletion of this service within 30 days of purchase entitles you to a full refund of your cost price. However, you would not get a refund if you deleted the service after this period.
Tags: Control Panel, Delete, Delete Service, Domain Forwarding Service, Domain Name, Domain Service, Name Domain, Renew Service, Search Domain, Service Changes
