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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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19 Mar 10 How do I shrink a MS SQL database?

Gossimer Windows Hosting Control Panel allows you to shrink a MS SQL database. The process is explained below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. Click on the database you wish to manage.

6. Click Shrink Database to complete the process.  

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19 Mar 10 Branded File Extensions (Custom MIME types)

This is a feature exclusive to Gossimer, and is available ONLY with our Linux Hosting Packages. Using this feature, you can have your own branded extensions for web pages on your site, and assign them to any file types. For instance, you can choose to name your Excel files with the extension .data, or your image files .picture and so on!

Assigning branded file extensions

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> Add Branded Extension.

5. Here, in the File Extension field, specify your custom file extension e.g. .brand, .mine or any other extension you wish to have for a particular Content Type.

6. Choose the appropriate content type for which you wish to apply that extension. You can either choose one from the existing types or add your own content type.

7. Once you have specified these details, click on Add Branded Extension.

 

Modifying branded file extensions

1. Perform steps 1-3 mentioned in the above process.

2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> List Branded Extensions.

3. Click on the File Extension link to go to the Branded Extension Details page for that specific extension.

4. Modify the File Extension and/or Content Type for this extension, and click on Modify Branded Extension.

Disabling branded file extensions

1. Perform steps 1-2 mentioned in the above (modifying branded file extensions) process.

2. Select the checkbox adjacent to one or more file extensions which you wish to disable.

3. Click on Delete button and confirm the action by clicking on OK.

 

IMPORTANT  

In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.

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19 Mar 10 How do I start using the Live Chat Service?

Once you have purchased the Live Chat Service, you need to take the following steps to start using Live Chat on your website.

1. Choose the required icon set. Click here to find out how >>

2. Add Operators (and Departments). Click here to find out how >>

3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >>

4. Customize the chat window interface. Click here to find out how >>

5. Download the LivehelpGenie Agent Client software and install it on each Agent’s computer. Click here to find out how >>

Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.

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19 Mar 10 Viewing details of your existing 4images installation

 

Once you have installed 4images on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

 

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the 4images Power Tool.

6. This would present you the following details about your current installation

  • 4images Version
  • 4images Space Utilization
  • Database Name
  • Database Username
  • Installation Directory Name
  • Admin Name (provided at the time of installation)
  • Admin Email Address (provided at the time of installation)
  • 4images URL
  • Admin URL

 

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19 Mar 10 Changing the Password for an FTP User

You should make it a habit to change your FTP User password at regular intervals. Follow this process to modify the password for an existing FTP user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.

5. In the user list view that follows, click on the user whose password you wish to change.

6. Enter the new password in the Password and Confirm password slots, and click on Submit.

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18 Mar 10 Online Image Editor

Online Image Editor allows you to perform various image manipulation/editing and retouching features to refine/correct and enhance your existing images before including it in your website. With Image Editor, you can perform various image editing operations like Flip, Crop, Rotate, apply Frames & Borders, change Brightness & Contrast, Resize, Annotate (text on image), Change Image Format, etc.

Follow the process mentioned below -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. The following page loads once you click on the Image Editor link from the menu available on the left of your Page Manager -

Online Image Editor Choose Image

 

IMPORTANT  

The above Image Library page would be empty when you visit it for the first time. You will need to Import your own images from your computer’s hard disk before you proceed to edit the image with the Image Editor. You can import images by clicking on the IMPORT/DELETE IMAGES button.

 

4. To edit an image in your Image Library, simply click on the particular image to proceed to the following Edit Image page.

Online Image Editor Edit

The various image-editing operations that you can perform on the image are provided as links at the bottom of the page. While editing an image, a Check box with Save the image in a different name option appears at the bottom of the image. By checking the same, the Website Builder allows you to save the edited image with an alternate name. Also the options ACCEPT & CONTINUE EDITING, ACCEPT & FINISH and UNDO allows you to manage your image editing process.

Flip

6 Flip Online Image Editor

 

Flop

6 Flop Online Image Editor

 

Crop

The Crop operation lets you cut or crop the image leaving only that part of the image that you want to retain.

6 Crop Online Image Editor

 

IMPORTANT  

You can only select rectangular or square portions of the image.

How to Crop an Image?

      

  1. Decide on which rectangular or square portion of the image you want to retain.
     
  2. Use the mouse to click the left top corner of this imaginary rectangle and keep the mouse button pressed.
     
  3. With the mouse button pressed, drag the mouse diagonally down to the bottom right corner of this imaginary rectangle. Release the mouse button only after you reach the bottom right corner.
     
  4. As you release the mouse button, a rectangular box with Cyan border appears. Only the part of the image which falls inside this rectangle will be retained.
     
  5. When you are convinced that the rectangle/square box is the portion that you want to crop, accept the changes to proceed.
  6.  

     

     

 

Resize

The Resize operation lets you increase or decrease the dimensions of the image based on the width and height values that you type in.

How to Resize?

6 Resize 1 Online Image Editor

      

  1. Enter the values for Width and Height to which you want to resize the image.
     
  2. Click Submit to proceed.
  3. Resize Preview

    IMPORTANT  

    These values could be more than or less than the actual width and height of the image. Normally if the values are greater than the original then the image is likely to lose its visual clarity.

     

     

     

Rotate

The Rotate operation lets you rotate the image to an angle specified by you. You can also choose the direction in which the image will be rotated – i.e., either clockwise or anti-clockwise.

How to Rotate?

6 Rotate 1 Online Image Editor

      

  1. Type in the Angle (in degrees) to which you want to rotate the image. Only whole numbers from 1 to 360 are allowed.
     
  2. Select the direction of rotation, i.e., either clockwise or anti-clockwise.
     
  3. Click Submit to proceed.
  4.  

     

     

Rotate Preview

 

Brightness

You can adjust the brightness of the Image.

How to adjust Brightness?

Adjust Brightness

      

  1. Type in a value for Brightness. Any number in multiples of 10 is recommended.
     
  2. Click Submit to proceed.
  3.  

     

     

Adjust Brightness Preview

Contrast

You can adjust the contrast of the Image.

How to adjust Contrast?

Adjust Contrast

      

  1. Select the desired contrast from the available.
     
  2. Click Submit to proceed.
  3.  

     

     

Adjust Contrast Preview

Raise

By Raising, you can give an embossed effect to your image.

How to Raise?

6 Raise 1 Online Image Editor

      

  1. Type in the Raise value (any number in multiples of 10 and below 90 is recommended).
     
  2. Click Submit to proceed.
  3.  

     

     

Raise Preview

Frame

You can create a Frame for the image by specifying the width of the Frame.

How to create a Frame?

6 Frame 1 Online Image Editor

      

  1. Type in a value for Frame Width (any number in multiples of 10 and below 50 is suggested).
     
  2. Click Submit to proceed.
  3.  

     

     

Frame Preview

 

Border

You can create a Border for the image by specifying the width of the Border.

How to create a Border?

6 Border 1 Online Image Editor

      

  1. Click on the color palette to choose a Border color. The selected color will be displayed in the small rectangular box on the left.
     
  2. Type in a value for Border Width (Any number in multiples of 10 and below 50 is suggested).
     
  3. Click Submit to proceed.
  4.  

     

     

Border Preview

 

Annotate

By Annotating, you can place any text with a specified color and font on the image, at a specific position of your choice.

How to Annotate?

6 Annotate 1 Online Image Editor

      

  1. Decide on the area in the image where you want to add text.
     
  2. Click a point on the image from where you want the text to begin.
     
  3. Type the text in the textbox provided.
     
  4. Choose a color for the text from the color palette. The selected color is displayed in the small rectangular box on the left.
     
  5. Select a font style for the text from the list provided.
     
  6. Type in a font size for the text.
     
  7. Click Submit to proceed.
  8.  

     

     

Annotate Preview

 

Save As

You can also choose to save the final image file in any other filename or file format.

Save As

 

Composite

By Compositing, you can juxtapose one image over another image and combine both into a single image file with changes.

How to Composite?

      

  1. Select a Foreground Image

    Composite - Select Foregound Image

     

  2. Click on the Background image to indicate the position where you would like to place the Foreground image. The top-left corner of the Foreground image will coincide with the point you have clicked.

    Composite - Indicate Position

     

     

  3. Click on Submit to proceed.

    Composite Preview

     

     

  4.  

     

     

 

 

 

IMPORTANT

If you are not able to view images on your website or if they appear to be distorted, then it maybe due to an Ad Blocking software installed on your computer that is treating as your images as advertisements. You need to in such cases, tweak the settings of the same to allow image display on your website. Click here to find instructions to accomplish this >>

 

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18 Mar 10 Viewing details of your existing osCommerce installation

Once you have installed osCommerce on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the osCommerce Power Tool.

6. This would present you the following details about your current installation

  • osCommerce Version
  • osCommerce Space Utilization
  • Database Name
  • Database Username
  • Installation Directory Name
  • Admin Name (provided at the time of installation)
  • Admin Email Address (provided at the time of installation)
  • osCommerce URL
  • Admin URL

 

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16 Mar 10 Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to another Customer

The .EU domain name Contact management is quite different from other domain names. There is a restriction on modifying the Registrant Contact details in .EU domain names. Click here to familiarize yourself with the uniqueness of various .EU Contacts >>

There is a fee involved in performing either one of the following actions as it constitutes changing the Ownership Identity of a .EU domain name:

  • modifying the Company Name or Name (in the absence of a Company Name) of the Registrant Contact, or
  • moving a .EU domain name to another Customer
     
IMPORTANT  

If you wish to simply modify the Name of the Registrant Contact (which has a Company Name associated with it) and/or other contact details of the Registrant Contact, then you need to follow another process. Click here to perform this modification >>

 


Follow the below mentioned process to modify the Company Name or Name (in the absence of a Company Name) of the Registrant Contact of a .EU domain name:

1. Login to your Control Panel and search for the domain name. Click here to find instructions for doing so >>

2. Click on the Domain name in the search results to get to the Order details view.

3. Click on the Modify Company button.

4. At the time of modifying the Company Name or Registrant Name (in the absence of a Company Name) of your .EU domain name, you have two options -

  • You may choose a different Registrant Contact from the list of Registrant Contacts or create an altogether new .EU Registrant Contact by clicking on the Add Eu Registrant Contact link and filling in the details in the form presented.
     

  • You may move/transfer this Domain Name to another Customer by providing the new Customer ID and Customer Username. After providing these details, click on Proceed button to continue the process.
     

5. There is a fee involved for performing either of the above mentioned two options and you need to pay for the generated Invoice to complete the ownership modification. Click here for more details on the Payment process >>.
 

IMPORTANT  

It should be noted that modifying the Registrant Company Name or Registrant Name (in the absence of a Company Name) of a .EU Domain Name or moving a .EU Domain Name to another Customer, will Renew the Domain Name for a year from the date of paying for the associated Invoice.

For example, if a .EU Domain Name is Expiring on 30 Oct, 2007 and you modify its Company Name or Registrant Name (in the absence of a Company Name) on 31 Aug, 2007, the Domain Name will be Renewed and the new Expiry date will be 31 Aug, 2008. Of course, there will be charge associated for this Renewal.

Once the process starts, both the Current as well as the New Registrant Contact for the Domain Name will receive an e-mail from the Registry for the Authorization process, which needs to be approved within 7 days. The Registry provides an additional grace period of 7 days for approval, in case the approvals were not received within the initial 7 day period. The authorization can also be provided through a fax to the Registry, from both the Current as well as the New Registrant Contact. Templates of the confirmation fax are provided below:

Current Registrant confirmation fax >>
New Registrant confirmation fax >>

The request is processed once the Registry receives approval from both the Current and the New Registrant.

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16 Mar 10 Adding a Backup Policy

Follow the process mentioned below to specify a backup policy:

1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>

2. Click on Manage Web Hosting Service in the lower toolbar.

3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> Add Backup Policy.

4. Specify the following details

  • Backup Directory – The directory that you wish to back up. The specified directory and ALL its sub-directories will be backed up.
  • No. of Backlogs -  Your backup archives will be rotated these many times before being deleted.
  • Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.

5. Click on Submit.

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16 Mar 10 Installing Nucleus

Follow the below mentioned process to install the Nucleus Power Tool on your website:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
 

IMPORTANT

If you have already installed the Nucleus Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.

 

5. In order to install Nucleus, click on Install link under the Status column.

6. In order to install the Nucleus Power Tool you would need to simply input the following details -

i. Database Name – select the database from the drop-down list.
 

IMPORTANT

Nucleus is a database-driven Power Tool. Hence, your hosting package needs to include at least one database. If a database is not included in your current hosting package, the following steps need to performed -

  1. You need to upgrade your package by adding a database. Click here to read how to upgrade your package >>

  2. You need to configure your database. Click here to read how to configure your database >>

ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
 

iii. Database User’s Password – provide the password of the Database User, you selected above.
 

IMPORTANT

The Database User’s Password you input above has to match the Password you entered while adding this User in the Database Manager interface. In the event that you can not recall this Database User’s Password, you need to reset the same before continuing. Click here to find instructions on how to reset the Password of a Database User >>
 

iv. Directory Name – you need to input a new sub-directory name where you want the Nucleus Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
 

IMPORTANT

Confirm that you have sufficient Web Space and Database Space before continuing the Nucleus installation, by referring the information provided in the interface.

Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
 

7. Click on the Install button to complete the Nucleus installation.

 

Besides the above information, you need to provide a few details about the Nucleus Administrator:

1. Admin Name – This is the name of the person who will be administering the Nucleus installation.

2. Password – This is the Administrator’s Password.

3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.

4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the Nucleus Power tool.

Once Nucleus is installed, you can click on the View link under the Details column, to view the details related to Nucleus.
 

IMPORTANT

URL of the

URL of the

 

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14 Mar 10 Adding an FTP User

Follow this process and add FTP users to upload content for your website.

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> Add FTP User.

5. The form on this page has the following details, specify these for the new FTP user:

  • Username: A standard username for the new FTP user.
  • Password: A password which the new FTP user would provide on login.
  • Home directory: The user will automatically be directed to this directory; his access will be restricted to this directory and all its sub-directories. This user will not be able to access any files in a parent directory. The “Home Directory” has to exist at the time of adding the user; by default, it is set to root.
  • Access Permissions: Read, Write and Execute permissions for the FTP user.

6. Once you have provided all details necessary, click on Submit.

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14 Mar 10 How do I restore a MySQL database?

Restoring your Database via phpMyAdmin

Restoring your database is as easy as backing it up. If you would like to rewrite the backup over an existing database, follow the process listed below:

1. Connect to your database using phpMyAdmin. Click here to read how >>

2. Click on the database name in the database list on the left, click all the check boxes next to the table names and select Drop in the With selected: drop down box.
 

dbbackup3 How do I restore a MySQL database?

 

This will drop all existing tables in the database. Then head over to the top menu bar and click on SQL. This will bring up a window where you can either type in SQL commands, or upload your SQL file.

 

Restoring your MySQL Database from within the Control Panel

You can restore a MYSQL database from within the Gossimer Hosting Control Panel. Please follow the steps explained below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Backup/Restore Database.

5. Select the radio button Restore Database.

6. Select the database from the dropdown menu next to Select Database.

7. Specify the exact location and filename of the backup file in the You can select the backup which was saved on the server in a

8. Click on Submit to restore the database.

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14 Mar 10 Creating a Page not linked to any other page

The Page Manager allows you to create a page which is not linked from any other page on your website. This is useful for pages which are unfinished and therefore not to be displayed or linked to from the Main Navigation.

Follow the process explained below to create such a page -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a page with no link, just select the Page name with no link radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

The System will display a confirmation as shown below -

Page with No Link

 This page can be changed to any of the available page types from the Choose the type of webpage page at a later time.

 

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12 Mar 10 Viewing details of your existing phpBB installation

Once you have installed phpBB on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order details view.

3. Click on the Manage Web Hosting Service button in the lower toolbar.

4. Go to Manage Website -> Power Tools.

5. Here click on the View link under the Status column, besides the phpBB Power Tool.

6. This would present you the following details about your current installation

  • phpBB Version
  • phpBB Space Utilization
  • Database Name
  • Database Username
  • Installation Directory Name
  • Admin Name (provided at the time of installation)
  • Admin Email Address (provided at the time of installation)
  • phpBB URL
  • Admin URL

 

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11 Mar 10 Create / Edit a Customized Form Page

 

Page Manager allows you to create a Customized Form page (such as Survey Form, Polling Form, Registration Form, etc.) for your website.

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a Customized Form, just select the Customized Form radio button in the Choose the type of webpage page, and click Submit.  Click here to read in detail about how to change the web page type >>

4. The following page will be loaded

Define Form Details

This page allows you to start providing the details of the customized form that you want to create with the Form Title. The Form Title that you enter here will be displayed alongside the Form on the final webpage.

The Field Name is the name of the final form field. The Field Type could be a Text Field, Text Area, Check Box, Radio Button, or a Pull Down Menu.

No. of Options denotes the number of check boxes or radio buttons or number of entries in the pull down menu that is required by you.

You can also make your visitors to compulsorily fill up a particular field, by clicking the appropriate checkbox under the Mandatory field column.

You can also add a new field to your form or even delete a particular field at any time. Once you submit all the required information for your Form, you can then proceed to provide the individual values for each of the field category options that you had created.

Edit Field Properties

Once you provide all the values for the individual field options, you can then proceed to preview your customized form as it would appear on your website and later publish it to your website once you are satisfied.
 

IMPORTANT 

The details of the Form will sent to the email address you had specified under the Change Main Title, Sub Title & Email Address section under general Page Manager settings. Click here for more details >>

 

 

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09 Mar 10 How do I install my Intermediate CA Certificate?

Follow the below mentioned process to install your Intermediate CA Certificate on your website:-

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, depending upon the type of hosting package go to the relevant path

Linux Web Hosting: Manage Website -> SSL Manager -> Add

i. Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).

ii. Click on the Add button to submit the same.
 

IMPORTANT

  • If you have already added a Certificate, then you need to click on the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
     
  • In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.


Windows Web Hosting: Manage Website -> Intermediate CA Certificates -> Add Certificate

i. Paste the Intermediate CA Certificate in the textbox.

ii. Click on the Add button to submit it.
 

IMPORTANT

When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.

 

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08 Mar 10 How do I disable Web Statistics?

If you do not wish to generate a report of your Web based traffic, you can choose to disable the option at any time. Doing this would save the disk space actually utilized for these reports, and could be done if you do not feel it necessary to monitor the usage of your site.

Follow the process mentioned below to disable Web statistics:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.

5. On this page, you would see the option to Generate Web Stats. Select No from the drop-down adjacent to this option.

This would disable all web traffic reports for your site.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.

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