Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Gossimer Windows Hosting Control Panel allows you to shrink a MS SQL database. The process is explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database you wish to manage.
6. Click Shrink Database to complete the process.
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This is a feature exclusive to Gossimer, and is available ONLY with our Linux Hosting Packages. Using this feature, you can have your own branded extensions for web pages on your site, and assign them to any file types. For instance, you can choose to name your Excel files with the extension .data, or your image files .picture and so on!
Assigning branded file extensions
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> Add Branded Extension.
5. Here, in the File Extension field, specify your custom file extension e.g. .brand, .mine or any other extension you wish to have for a particular Content Type.
6. Choose the appropriate content type for which you wish to apply that extension. You can either choose one from the existing types or add your own content type.
7. Once you have specified these details, click on Add Branded Extension.
Modifying branded file extensions
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> List Branded Extensions.
3. Click on the File Extension link to go to the Branded Extension Details page for that specific extension.
4. Modify the File Extension and/or Content Type for this extension, and click on Modify Branded Extension.
Disabling branded file extensions
1. Perform steps 1-2 mentioned in the above (modifying branded file extensions) process.
2. Select the checkbox adjacent to one or more file extensions which you wish to disable.
3. Click on Delete button and confirm the action by clicking on OK.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
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Once you have purchased the Live Chat Service, you need to take the following steps to start using Live Chat on your website.
1. Choose the required icon set. Click here to find out how >>
2. Add Operators (and Departments). Click here to find out how >>
3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >>
4. Customize the chat window interface. Click here to find out how >>
5. Download the LivehelpGenie Agent Client software and install it on each Agent’s computer. Click here to find out how >>
Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.
Tags: Chat Service, Client Software, Customize, Gt 2, Gt 4, Gt 5, HTML, Html Code, Live Chat, Live Chat Service, Step 2, Web Pages, Window Interface
Once you have installed 4images on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the 4images Power Tool.
6. This would present you the following details about your current installation
- 4images Version
- 4images Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- 4images URL
- Admin URL
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Page Manager allows you to add a readymade feedback form page to your website.
1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>
2. In the Order Details View, click on the Build Site button to begin designing your website.
3. To add a feedback form, just select the Feedback Form option in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>
4. The following page will be loaded -

To add this form page to your website, just click on the Add Feedback Form button.
5. The Feedback Form has some additional features which can set from the Feedback Form Features page as below –
In the Feedback Form Preview page, click on the >>Click here for More Features link. This will load the Feedback Form Features page -

The following details needs to be submitted -
Send Mail to: The email address specified under the Change Main Title, Sub Title & Email Address section under general Page Manager settings is pre-filled in this field. You may add additional email addresses separated by commas.
Enter the message to be displayed on Form Submission: This message would be displayed to the visitor once he submits the details through the Feedback Form.
Enter the text to be displayed on top of the Form Page: This text will be displayed on top the Feedback Form on your website.
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You should make it a habit to change your FTP User password at regular intervals. Follow this process to modify the password for an existing FTP user:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.
5. In the user list view that follows, click on the user whose password you wish to change.
6. Enter the new password in the Password and Confirm password slots, and click on Submit.
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Online Image Editor allows you to perform various image manipulation/editing and retouching features to refine/correct and enhance your existing images before including it in your website. With Image Editor, you can perform various image editing operations like Flip, Crop, Rotate, apply Frames & Borders, change Brightness & Contrast, Resize, Annotate (text on image), Change Image Format, etc.
Follow the process mentioned below -
1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>
2. In the Order Details View, click on the Build Site button to begin designing your website.
3. The following page loads once you click on the Image Editor link from the menu available on the left of your Page Manager -

IMPORTANT
The above Image Library page would be empty when you visit it for the first time. You will need to Import your own images from your computer’s hard disk before you proceed to edit the image with the Image Editor. You can import images by clicking on the IMPORT/DELETE IMAGES button.
4. To edit an image in your Image Library, simply click on the particular image to proceed to the following Edit Image page.

The various image-editing operations that you can perform on the image are provided as links at the bottom of the page. While editing an image, a Check box with Save the image in a different name option appears at the bottom of the image. By checking the same, the Website Builder allows you to save the edited image with an alternate name. Also the options ACCEPT & CONTINUE EDITING, ACCEPT & FINISH and UNDO allows you to manage your image editing process.
Flip

Flop

Crop
The Crop operation lets you cut or crop the image leaving only that part of the image that you want to retain.

IMPORTANT
You can only select rectangular or square portions of the image.
How to Crop an Image?
- Decide on which rectangular or square portion of the image you want to retain.
- Use the mouse to click the left top corner of this imaginary rectangle and keep the mouse button pressed.
- With the mouse button pressed, drag the mouse diagonally down to the bottom right corner of this imaginary rectangle. Release the mouse button only after you reach the bottom right corner.
- As you release the mouse button, a rectangular box with Cyan border appears. Only the part of the image which falls inside this rectangle will be retained.
- When you are convinced that the rectangle/square box is the portion that you want to crop, accept the changes to proceed.
Resize
The Resize operation lets you increase or decrease the dimensions of the image based on the width and height values that you type in.
How to Resize?

- Enter the values for Width and Height to which you want to resize the image.
- Click Submit to proceed.

IMPORTANT
These values could be more than or less than the actual width and height of the image. Normally if the values are greater than the original then the image is likely to lose its visual clarity.
Rotate
The Rotate operation lets you rotate the image to an angle specified by you. You can also choose the direction in which the image will be rotated – i.e., either clockwise or anti-clockwise.
How to Rotate?

- Type in the Angle (in degrees) to which you want to rotate the image. Only whole numbers from 1 to 360 are allowed.
- Select the direction of rotation, i.e., either clockwise or anti-clockwise.
- Click Submit to proceed.

Brightness
You can adjust the brightness of the Image.
How to adjust Brightness?

- Type in a value for Brightness. Any number in multiples of 10 is recommended.
- Click Submit to proceed.

Contrast
You can adjust the contrast of the Image.
How to adjust Contrast?

- Select the desired contrast from the available.
- Click Submit to proceed.

Raise
By Raising, you can give an embossed effect to your image.
How to Raise?

- Type in the Raise value (any number in multiples of 10 and below 90 is recommended).
- Click Submit to proceed.

Frame
You can create a Frame for the image by specifying the width of the Frame.
How to create a Frame?

- Type in a value for Frame Width (any number in multiples of 10 and below 50 is suggested).
- Click Submit to proceed.

Border
You can create a Border for the image by specifying the width of the Border.
How to create a Border?

- Click on the color palette to choose a Border color. The selected color will be displayed in the small rectangular box on the left.
- Type in a value for Border Width (Any number in multiples of 10 and below 50 is suggested).
- Click Submit to proceed.

Annotate
By Annotating, you can place any text with a specified color and font on the image, at a specific position of your choice.
How to Annotate?

- Decide on the area in the image where you want to add text.
- Click a point on the image from where you want the text to begin.
- Type the text in the textbox provided.
- Choose a color for the text from the color palette. The selected color is displayed in the small rectangular box on the left.
- Select a font style for the text from the list provided.
- Type in a font size for the text.
- Click Submit to proceed.

Save As
You can also choose to save the final image file in any other filename or file format.

Composite
By Compositing, you can juxtapose one image over another image and combine both into a single image file with changes.
How to Composite?
- Select a Foreground Image

-
Click on the Background image to indicate the position where you would like to place the Foreground image. The top-left corner of the Foreground image will coincide with the point you have clicked.

-
Click on Submit to proceed.

IMPORTANT
If you are not able to view images on your website or if they appear to be distorted, then it maybe due to an Ad Blocking software installed on your computer that is treating as your images as advertisements. You need to in such cases, tweak the settings of the same to allow image display on your website. Click here to find instructions to accomplish this >>
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Once you have installed osCommerce on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the osCommerce Power Tool.
6. This would present you the following details about your current installation
- osCommerce Version
- osCommerce Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- osCommerce URL
- Admin URL
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The .EU domain name Contact management is quite different from other domain names. There is a restriction on modifying the Registrant Contact details in .EU domain names. Click here to familiarize yourself with the uniqueness of various .EU Contacts >>
There is a fee involved in performing either one of the following actions as it constitutes changing the Ownership Identity of a .EU domain name:
- modifying the Company Name or Name (in the absence of a Company Name) of the Registrant Contact, or
- moving a .EU domain name to another Customer
IMPORTANT
If you wish to simply modify the Name of the Registrant Contact (which has a Company Name associated with it) and/or other contact details of the Registrant Contact, then you need to follow another process. Click here to perform this modification >>
Follow the below mentioned process to modify the Company Name or Name (in the absence of a Company Name) of the Registrant Contact of a .EU domain name:
1. Login to your Control Panel and search for the domain name. Click here to find instructions for doing so >>
2. Click on the Domain name in the search results to get to the Order details view.
3. Click on the Modify Company button.
4. At the time of modifying the Company Name or Registrant Name (in the absence of a Company Name) of your .EU domain name, you have two options -
-
You may choose a different Registrant Contact from the list of Registrant Contacts or create an altogether new .EU Registrant Contact by clicking on the Add Eu Registrant Contact link and filling in the details in the form presented.
-
You may move/transfer this Domain Name to another Customer by providing the new Customer ID and Customer Username. After providing these details, click on Proceed button to continue the process.
5. There is a fee involved for performing either of the above mentioned two options and you need to pay for the generated Invoice to complete the ownership modification. Click here for more details on the Payment process >>.
IMPORTANT
It should be noted that modifying the Registrant Company Name or Registrant Name (in the absence of a Company Name) of a .EU Domain Name or moving a .EU Domain Name to another Customer, will Renew the Domain Name for a year from the date of paying for the associated Invoice.
For example, if a .EU Domain Name is Expiring on 30 Oct, 2007 and you modify its Company Name or Registrant Name (in the absence of a Company Name) on 31 Aug, 2007, the Domain Name will be Renewed and the new Expiry date will be 31 Aug, 2008. Of course, there will be charge associated for this Renewal.
Once the process starts, both the Current as well as the New Registrant Contact for the Domain Name will receive an e-mail from the Registry for the Authorization process, which needs to be approved within 7 days. The Registry provides an additional grace period of 7 days for approval, in case the approvals were not received within the initial 7 day period. The authorization can also be provided through a fax to the Registry, from both the Current as well as the New Registrant Contact. Templates of the confirmation fax are provided below:
Current Registrant confirmation fax >>
New Registrant confirmation fax >>
The request is processed once the Registry receives approval from both the Current and the New Registrant.
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Follow the process mentioned below to specify a backup policy:
1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>
2. Click on Manage Web Hosting Service in the lower toolbar.
3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> Add Backup Policy.
4. Specify the following details
- Backup Directory – The directory that you wish to back up. The specified directory and ALL its sub-directories will be backed up.
- No. of Backlogs - Your backup archives will be rotated these many times before being deleted.
- Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.
5. Click on Submit.
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Follow the below mentioned process to install the Nucleus Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the Nucleus Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install Nucleus, click on Install link under the Status column.
6. In order to install the Nucleus Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
iv. Directory Name – you need to input a new sub-directory name where you want the Nucleus Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the Nucleus installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
7. Click on the Install button to complete the Nucleus installation.
Besides the above information, you need to provide a few details about the Nucleus Administrator:
1. Admin Name – This is the name of the person who will be administering the Nucleus installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the Nucleus Power tool.
Once Nucleus is installed, you can click on the View link under the Details column, to view the details related to Nucleus.
IMPORTANT
URL of the Nucleus Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the Nucleus Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
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In order to use your Live Chat Service, you need to download and install the Agent module software. This software connects your support Operators to the Live Help client.
IMPORTANT
1. This software requires Microsoft .NET runtime to be installed on your machine. If you do not have it, download the same from http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe.
2. Ports in the range 37643 to 37648 need to be enabled/opened for the following to work:
i. Live Chat Agent software – If this software is installed on a computer that is behind a Firewall or Proxy Server, then you need to request your System Administrator to enable/open these ports for you.
If you are connected to the Internet via a Cable/DSL ISP, then you need to contact your ISP and request them to enable these for you. Typically, Dial-up Internet users do not face port blocking issues and would not have to request their ISP for enabling these ports.
ii. Live Chat code for your website – If the web server where your website is hosted (which has the LivehelpGenie Live Chat code installed) behind a Firewall, then you need to request your Web Hosting Provider to enable/open these ports for you.
To download the software, follow the steps mentioned below:
1. Login to your Control Panel, search for the Domain Name for which you have purchased the Live Chat Service and proceed to the Order Details view page. Click here to know how >>
2. Here, click Manage Live Chat Service. This will take you to the Registered members area.
3. On this page, in the MISCELLANEOUS section at the bottom of the left-hand side margin, click Download software.
Once the software is downloaded, install it on your (or all the Agent’s) PC. You must provide your Agent login details to connect to and use the Service.
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Follow this process and add FTP users to upload content for your website.
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> Add FTP User.
5. The form on this page has the following details, specify these for the new FTP user:
- Username: A standard username for the new FTP user.
- Password: A password which the new FTP user would provide on login.
- Home directory: The user will automatically be directed to this directory; his access will be restricted to this directory and all its sub-directories. This user will not be able to access any files in a parent directory. The “Home Directory” has to exist at the time of adding the user; by default, it is set to root.
- Access Permissions: Read, Write and Execute permissions for the FTP user.
6. Once you have provided all details necessary, click on Submit.
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Restoring your Database via phpMyAdmin
Restoring your database is as easy as backing it up. If you would like to rewrite the backup over an existing database, follow the process listed below:
1. Connect to your database using phpMyAdmin. Click here to read how >>
2. Click on the database name in the database list on the left, click all the check boxes next to the table names and select Drop in the With selected: drop down box.

This will drop all existing tables in the database. Then head over to the top menu bar and click on SQL. This will bring up a window where you can either type in SQL commands, or upload your SQL file.
Restoring your MySQL Database from within the Control Panel
You can restore a MYSQL database from within the Gossimer Hosting Control Panel. Please follow the steps explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Backup/Restore Database.
5. Select the radio button Restore Database.
6. Select the database from the dropdown menu next to Select Database.
7. Specify the exact location and filename of the backup file in the File to Restore field. You can select the backup which was saved on the server in a specified directory or you can upload a .sql backup file onto a directory within your website and select it from the list.
8. Click on Submit to restore the database.
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The Page Manager allows you to create a page which is not linked from any other page on your website. This is useful for pages which are unfinished and therefore not to be displayed or linked to from the Main Navigation.
Follow the process explained below to create such a page -
1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>
2. In the Order Details View, click on the Build Site button to begin designing your website.
3. To create a page with no link, just select the Page name with no link radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>
The System will display a confirmation as shown below -

This page can be changed to any of the available page types from the Choose the type of webpage page at a later time.
Tags: Build Site, Confirmation, Domain Name, Gt 2, Link Radio, Page Manager, Radio Button, Web Page, web page type, Webpage, Website Builder
Once you have installed phpBB on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the phpBB Power Tool.
6. This would present you the following details about your current installation
- phpBB Version
- phpBB Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- phpBB URL
- Admin URL
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Page Manager allows you to create a Customized Form page (such as Survey Form, Polling Form, Registration Form, etc.) for your website.
1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>
2. In the Order Details View, click on the Build Site button to begin designing your website.
3. To create a Customized Form, just select the Customized Form radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>
4. The following page will be loaded

This page allows you to start providing the details of the customized form that you want to create with the Form Title. The Form Title that you enter here will be displayed alongside the Form on the final webpage.
The Field Name is the name of the final form field. The Field Type could be a Text Field, Text Area, Check Box, Radio Button, or a Pull Down Menu.
No. of Options denotes the number of check boxes or radio buttons or number of entries in the pull down menu that is required by you.
You can also make your visitors to compulsorily fill up a particular field, by clicking the appropriate checkbox under the Mandatory field column.
You can also add a new field to your form or even delete a particular field at any time. Once you submit all the required information for your Form, you can then proceed to provide the individual values for each of the field category options that you had created.

Once you provide all the values for the individual field options, you can then proceed to preview your customized form as it would appear on your website and later publish it to your website once you are satisfied.
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Page Manager allows you to create an entire Ecommerce Shopping Page complete with Shopping Carts and integrated Payment Gateways.
1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>
2. In the Order Details View, click on the Build Site button to begin designing your website.
3. To create a Shop Page (Storefront), just select the Shop Page radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>
4. When you begin to create a shop for the very first time, you will automatically be taken to the Shop Settings page, to set the basic details about your shop, before you actually start creating your shop page using the Page Manager.
Shop Settings
The Shop Settings page allows you to set the Payment Gateway details, the Shipping Options, Freight Rates and Tax option for your online shop. When you begin to create a shop for the first time, you will be automatically prompted to enter this information before you actually start creating your shop page using the Page Editor.

Current Payment Gateway & Shipping Fee Option
This section provides the current payment gateway and shipping fee option that has been previously selected by you. This is for your reference only and you may continue with the same settings or modify them as you prefer.
Mode of Receiving Payment
You need to select one of the available payment gateways for receiving online payments from your customers. The available online payment gateway options include Authorize.NET, 2Checkout, Verisign, Paypal or through Email.

Depending on your service provider, some of these options may not be available to you. Your service provider will choose the gateways that they support in their environment. Please contact your service provider for additional details.
Depending on your choice of payment gateway, you will be asked to enter the relevant payment gateway parameters in the subsequent page.
If you choose 2CheckOut, then you will be prompted to enter your 2Checkout Account Number. If you choose Authorize.NET, then you will prompted to enter your Login ID, Transaction Key and your choice of currency. If you choose Paypal, you will be prompted to enter your Paypal Email Address and your choice of Currency. In case you choose Verisign, you will be prompted to enter your Verisign Login Name and the Partner Name. You may also choose to receive your payment offline via email by choosing Email as your Mode of receiving payment.
Shipping Details
You need to select one of the shipment methods from the drop down menu for calculation of shipping charges. The options provided are Flat Fee, Flat fee and Weight Fee, Percentage Total Order, Total Weight, etc.. You can select the No Shipping Charges option also if you decide not to charge any shipping fee.

Unit of Weight
You need to enter the unit of weight for your product like pounds, kilograms etc..
Currency
You need to enter the currency to be used for your shop (USD, Euro, etc.).
Tax Calculation
Enabling this feature ‘Apply Tax’ allows you to levy tax on items that are purchased from the shopping page. Disabling the same turns off the option to levy tax on any of the products purchased.
Once you fill in the above details and submit, the following page loads prompting you to enter the Shipping Fee Details. This is where you enter the actual fee for calculating the shipping charges for your customers.

Once the shipping fee details are submitted, if the ‘Tax Calculation’ option is enabled then this page loads prompting you to enter percentage of tax to be added. This can be fixed at a flat rate or the same can be customized to vary based on State or Status.

IMPORTANT
Only one option can be selected here.
Once you submit this detail, your shop would be all set and ready for you to create the actual online Storefront, which your customers would be visiting. You can visit the Shop Settings page at any time in future to change your fee, currency and freight options.
5. Once you have provided the basic Shop Settings, you can now proceed to create the shop page.

Just click on the shop page layout that is most appropriate to the kind of shop that you want to set up. Once you click, the following page is displayed.

This above page allows you to start adding the details of each of your products that you want to sell online. All the mandatory fields are marked by a *. You need to fill in the details for each product that you want to display on your Storefront, separately.
If a particular product has variations (like size, style, color, weight, flavors, etc.), then you can just fill in the main details for the actual main product and the many product variations thereof as category options for your customer. You can do this by filling in the Field Name, Field Type and No. of Options fields provided at the bottom of the main product details. You can choose between a check box, pull-down menu (or) even a radio button as appropriate for your product. In the No. of Options field, you need to enter the number of variations available for each product field.
This allows your customer to indicate his/her preference by choosing one of pre-defined options that you have set. Example: Suppose you sell shirts, you would fill in the details of Cotton Shirts as one of your main products. And within cotton shirts, you would create Fields (or categories) such as Size, Sleeve, Color, etc. Once you submit all the required information about your product on this page, the following Edit Field Properties page is displayed which allows you to add the predefined value options for each of the field names (categories) that you have chosen.

The values that you enter here will appear as choice options for your online customers when they visit your web page. Once you enter the details, you can preview your product along with the details and options, as it will appear on your final online shop page. If you are satisfied with the design template you can then proceed to either add more products or publish the shop page right away.
Importing data using a CSV file
You will also be able to import data directly from a CSV (comma separated values) file, instead of manually typing in the individual data for each product. To do this, just click on the Import CSV file link available on the top of the Add Product to Shop Page, select and upload the particular CSV spreadsheet file which contains the shop data.
Setting as a Product Catalog page
You will also be able to set your shop page as a product catalog page by checking the Make this a Product Catalog page option available on the top of the Add Product to Shop Page. This option creates a simple catalog page where your users can only view and browse the items in your shop but will not be able to add to cart or purchase the item.
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Follow the below mentioned process to install your Intermediate CA Certificate on your website:-
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, depending upon the type of hosting package go to the relevant path
Linux Web Hosting: Manage Website -> SSL Manager -> Add
i. Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).
ii. Click on the Add button to submit the same.
IMPORTANT
- If you have already added a Certificate, then you need to click on the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
- In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.
Windows Web Hosting: Manage Website -> Intermediate CA Certificates -> Add Certificate
i. Paste the Intermediate CA Certificate in the textbox.
ii. Click on the Add button to submit it.
IMPORTANT
When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.
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If you do not wish to generate a report of your Web based traffic, you can choose to disable the option at any time. Doing this would save the disk space actually utilized for these reports, and could be done if you do not feel it necessary to monitor the usage of your site.
Follow the process mentioned below to disable Web statistics:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.
5. On this page, you would see the option to Generate Web Stats. Select No from the drop-down adjacent to this option.
This would disable all web traffic reports for your site.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
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