Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Follow the below mentioned process to install the osCommerce Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the osCommerce Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install osCommerce, click on Install link under the Status column.
6. In order to install the osCommerce Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
iv. Directory Name – you need to input a new sub-directory name where you want the osCommerce Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the osCommerce installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
7. Click on the Install button to complete the osCommerce installation.
Besides the above information, you need to provide a few details about the osCommerce Administrator:
1. Admin Name – This is the name of the person who will be administering the osCommerce installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the osCommerce Power tool.
Once osCommerce is installed, you can click on the View link under the Details column, to view the details related to osCommerce.
IMPORTANT
URL of the osCommerce Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the osCommerce Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
Tags: administrator, Control Panel, Database Manager, Database Name, Database Tool, Database User, Details View, Domain Name, Driven Power, Drop Down List, Gt 2, Gt Power, http, Linux, Linux Hosting, Manage Web Hosting Service, Manager Interface, osCommerce Administrator, Php, Power Tool, Power Tools, Service Button, Status Column, sufficient Web Space, View 3, Web Directory, Web Hosting Service
Once you have installed Nucleus on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the Nucleus Power Tool.
6. This would present you the following details about your current installation
- Nucleus Version
- Nucleus Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- Nucleus URL
- Admin URL
Tags: Control Panel, Database Name, Details View, Directory Name, Domain Name, Glimpse, Gt 2, Gt Power, Installation Directory, Interface, Linux, Linux Hosting, Manage Web Hosting Service, Nucleus, Nucleus installation, Power Tool, Power Tools, Service Button, Space Utilization Database, Status Column, View 3, Web Hosting Service
The Redirect Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to seamlessly forward requests for any local folder, sub-folder or file on your website to another Domain name, URL or IP address. For example, if you want http://www.your-domain-name.com/somepath to redirect to http://www.some-other-domain.com, then you can use the Redirect Manager to define a rule for this. It is very easy-to-use, and allows you to add as many such web forwarding rules as you want.
Enabling Redirection
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> Add Redirect.
5. Here, specify the following details:
- Redirect from URL: The URL on your website which you wish to redirect
- Redirect to URL: The destination URL to which you wish to redirect
6. Click on Submit.
Modifying Redirection
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> List Redirects.
3. Click on the Redirect From link to go to the Redirect Details page for that specific redirection.
4. You can modify the Redirect To URL field value.
5. Click on Submit.
Disabling Redirection
1. Perform steps 1-2 mentioned in the above (modifying redirection) process.
2. Select the checkbox adjacent to one or more redirects, which you wish to disable.
3. Click on Delete button and confirm the action by clicking on OK.
4. Click on Delete to provide the final approval for deletion.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
Tags: Checkbox, Control Panel, Destination Url, Details View, Domain Address, Domain Name, Final Approval, Forward Requests, Gt 2, Gt Web, Ip Address, Linux, Manage Web Hosting Service, Management Interface, Manager, Redirect Manager, Redirect Url, Search Domain, View 3, web forwarding, Web Hosting Service, Web Redirect, Web Server, Web Server Manager, Website Management
The Website Speed Booster is a feature unique to Gossimer, and is available ONLY with the Linux Web Hosting Package. This tool automatically enhances the speed of your website by up to 20 times and more!
How does it work?
The Website Speed Booster works by compressing the content delivered to the client when it is sent across the Internet, making use of the browser’s ability to uncompress this data seamlessly. The tool does not require any changes in website code, nor does it require any additional software on the user’s end. All browsers starting from Internet Explorer 4.0, Netscape 4.06, Opera 5, Lynx 2.6 support this feature. Besides, this solution will simply not compress the data if the visitor has a non-compliant browser, so it presents no risk to your website at all.
Using this tool from your Control Panel, you can boost the speed of all of the following:
- All static pages i.e. html, js, css files etc
- All dynamic pages i.e. php, perl, cgi, python files etc
- All images and downloadable files, such as .gif, .jpg, .png, .doc, .pdf, .xls and so on.
Specifying Speed Booster settings
Follow the process mentioned below to specify your Website Speed Booster settings:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Website Speed Booster.
5. On this page, select Yes from the drop-down adjacent to the type of content you wish to optimize. You can choose to boost
- Static Content
- Dynamic Content
- Images and other downloadable articles
For disabling the feature, you need to select No from the drop-down.
6. Click on Submit.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
Tags: Additional Software, Content Images, Css Files, Details View, Doc Pdf, Downloadable Articles, Gif Jpg, Gt 2, Gt Web, Internet Explorer, Linux, Linux Web, Manage Web Hosting Service, Management Interface, Manager Gt, Opera 5, Pdf Xls, Perl, Php, Speed Booster, View 3, Web Hosting package, Web Hosting Service, Web Server, Web Server Manager, Website Management
Follow the process mentioned below to modify/delete an existing backup policy:
1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>
2. Click on Manage Web Hosting Service in the lower toolbar.
3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> List Backup Policies.
4. Here, you can modify/delete a backup policy as mentioned below -
Modifying a Backup Policy
- Click on the link for the directory whose backup policy you wish to modify.
- Modify one of the following fields -
- No. of Backlogs – Your backup archives will be rotated these many times before being deleted.
- Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.
- Click on Submit.
Deleting a Backup Policy
- Select the check box adjacent to the directory whose backup policy you wish to delete.
- Click on Delete and then click on OK.
- Confirm the deletion by clicking on Delete.
Tags: Archive Files, Backlogs, Backup Manager, Backup Policies, Backup Policy, Control Panel, Delete, Details View, Directory, Domain Name, Gt 2, Manage Web Hosting Service, Management Interface, Manager Gt, Rotation Cycle, Web Hosting Service, Website Management
In order to use the Live Chat Service on your website, you need to retrieve the HTML code and put it on your website.
Follow the steps mentioned below to obtain the code:
1. Login to your Control Panel, search for the Domain Name for which you have purchased the Live Chat Service and proceed to the Order Details view page. Click here to know how >>
2. Here, click Manage Live Chat Service. This will take you to the Registered members area.
3. Here, click the code that you require from the different types of codes listed under INTEGRATION CODE section, and copy this code to your website. Click here to know about different types of codes available >>
IMPORTANT
1. If you use the code available within the LivehelpGenie Operator software, the visitors will be visible only to the Agent who copied the code.
2. The code provided in the software is different than the one provided within the control panel.
3. Ports in the range 37643 to 37648 need to be enabled/opened for the following to work:
i. Live Chat Agent software – If this software is installed on a computer that is behind a Firewall or Proxy Server, then you need to request your System Administrator to enable/open these ports for you.
If you are connected to the Internet via a Cable/DSL ISP, then you need to contact your ISP and request them to enable these for you. Typically, Dial-up Internet users do not face port blocking issues and would not have to request their ISP for enabling these ports.
ii. Live Chat code for your website – If the web server where your website is hosted (which has the LivehelpGenie Live Chat code installed) behind a Firewall, then you need to request your Web Hosting Provider to enable/open these ports for you.
Tags: Agent Software, Area 3, Cable Dsl, Chat Code, Chat Service, Control Panel, Domain Name, Firewall, Gt 2, HTML, Html Code, Integration Code, Internet Users, Isp, Live Chat, Live Chat Service, Members Area, Operator Software, Ports, Proxy Server, Registered, System Administrator, Web Hosting, Web Hosting Provider, Web Server
What is URL Masking?
If you enable URL Masking, then visitors to the domain name will be forwarded to your destination website, however the URL in their browser address bar will remain the same. Also known as Stealth Redirection or URL Hiding, this will ensure that your visitors see the original domain name and not the destination URL. For example, your website is hosted at www.tripod.com/12345/YourSite/index.html/a/index.html and you choose to forward http://www.domainname.com to this website. If you enable URL Masking, your visitors will never see www.tripod.com/12345/YourSite/index.html as a URL in their browser address bar.
How does URL Masking work?
In case of URL Masking, the Domain Forwarding server sends the client a Frames page where the Frame Source contains the destination URL you have specified. This ensures that the URL in the address bar of the browser does not change though the client sees the destination page.
Enabling / Disabling URL Masking
You can enable / disable URL Masking after you have bought Domain Forwarding for a particular Domain Name. You need to follow the steps mentioned below to activate the same -
1. Login to your Control Panel and search for the domain name. Click here to know how >>
2. Click on the Domain name in the search results to get to the Order details view.
3. Now click on Manage Service in the Domain Forwarding Toolbar.
4. Select the check box adjacent to Enable URL Masking for enabling this feature and deselect it for disabling this feature.
Having enabled URL Masking, you may want to set a page title and META Tags for the Frames page which is sent to the Client. This can be done by simply putting in your Meta Tags and <TITLE> Tags in the Header Tags box. Whatever you enter in this multi-line box will be output in between <HEAD> </HEAD> Tags on the Frames page sent to the visitor. These have to be mentioned in the following format only:
Meta Tags
<META NAME=”keywords” CONTENT=”Your comma-separated keywords are entered here”>
<META NAME=”description” CONTENT=”Website description of the forwarded domain name can be mentioned here”>
Page Title
<TITLE>Your Webpage Title can be mentioned here</TITLE>
Note: Do not mention any text outside the above mentioned Tags or it will disrupt the domain forwarding service for your domain name.
NOFRAMES Page Content
When URL Masking is enabled, the page served to the client is a Frames page. Older browsers cannot resolve a Frames based page. Moreover, Search Engines have problems trying to spider a Frames based website. You may want to set an alternative <NOFRAMES> page content, which would be useful for older browsers and Search Engines. You just need to provide your <NOFRAMES> page HTML content in the No Frames Page Content box. Whatever you enter in this multi-line box will be displayed in between <NOFRAMES> </NOFRAMES> Tags on the Frames page sent to the visitor. You may leave box blank, if you do not wish to display <NOFRAMES> page content.
Tags: Browser Address Bar, Comma, Control Panel, Destination Url, Details View, Domain Forwarding, Domain Name, Domain Server, Frame Source, Gt 2, Header Tags, HTML, Html Browser, Lt, Manage Service, Meta Tags, Nbsp, Search Domain, Stealth Redirection, Toolbar, Tripod, Url Forwarding, View 3, www.tripod.com/12345/YourSite/index.html, www.tripod.com/12345/YourSite/index.html/a/index.html
Whenever a visitor at your website clicks the Live Chat icon, a new browser window is launched. This window uses a Java applet to connect to the LivehelpGenie Server and provides chat technology.
Gossimer provides you the ability to comprehensively customize this chat window. Not only can you determine the color themes and logos, but you can also modify the default hard-coded messages and button labels. Follow the steps below to customize the chat window:
1. Login to your Control Panel, search for the Domain Name for which you have purchased the Live Chat Service and proceed to the Order Details view page. Click here to know how >>
2. Here, click Manage Live Chat Service. This will take you to the Registered members area.
3. Under Settings, click Chat Window Branding.
4. Here, you can specify details such as
- The location of your company address and logo – Every time a chat window opens, your choice of logo is fetched from the URL you specify here and displayed in the window.
- The link to which your image points
- Miscellaneous text, such as a Welcome message or your Company slogan.
- The window color theme
- Display post chat survey and option for visitor to receive copy of chat transcript by email
- A customized message to be displayed when your Support Operators are not available for some reason.
5. Click Submit.
6. Under SETTINGS, click Chat Window Text.
7. Here, you can specify your own messages or text to replace the default hard coded text in the chat window, such as the connection or wait messages and the button labels.
8. Once you have specified these, click Submit.
Tags: Area 3, Browser Window, Button Labels, Chat Icon, Chat Service, chat technology, Color Themes, Company Address, Company Slogan, Control Panel, Domain Name, Gossimer, Gt 2, Image Points, Java, Live Chat, Live Chat Service, Logos, Manage Live Chat Service, Members Area, New Browser, Registered, Support Operators, Window 1
Once you have installed WordPress on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the WordPress Power Tool.
6. This would present you the following details about your current installation
- WordPress Version
- WordPress Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- WordPress URL
- Admin URL
Tags: Control Panel, Database Name, Details View, Directory Name, Domain Name, Email Address, Glimpse, Gt 2, Gt Power, Installation Directory, Interface, Linux, Linux Hosting, Manage Web Hosting Service, Name Directory, Power Tool, Power Tools, Service Button, Space Utilization Database, Status Column, View 3, Web Hosting Service, WordPress installation
Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it can not be used. Placing a Domain Name Registration Order under Suspension has the following effects -
-
Any website/email service associated with the domain name would stop functioning.
-
The Contact Details and Name Servers of such a domain name can not be modified in this state.
-
A Transfer [Away] Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.
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Domain name Renewal/Deletion would not be possible
-
An internal Move of this domain name (to another Customer Account) would not be possible in this state.
IMPORTANT
.EU/.UK domain names do not support Suspension. Hence, this feature will not be be available for a .EU/.UK Domain Name.
Follow the steps below to Suspend / Unsuspend a Domain Name -
1. Login to your Control Panel and search for the domain name. Click here to find instructions on how to do so >>
2. Click on the Domain name in the search results to get to the Order details view.
3. On this page, you would click the Suspend/Unsuspend button
-
If you wish to Suspend the Service, you would have to select the Check Box for Suspension and enter a relevant reason for Suspension and click on Update. The reason for Suspension would be visible to your Sub-Resellers/Customers when they click on Suspend/Unsuspend button from the Order Details view of the domain name from within their Control Panel.
-
For Unsuspending, unselect the Check Box and click on Update.
Tags: Contact Details, Control Panel, Customer Account, Details View, Domain Name Registration, Domain Name Renewal, Domain Registrar, Domain Registration, Domain Renewal, Domain Search, Eu Domain, Functionality, Gossimer, Gt 2, Move Domain, Name Servers, Registrar, Resellers, Uk Domain Name, Uk Domain Names, View 3
Gossimer allows you the ability to customize User access to your Databases to a considerable extent, such that you can decide what action privileges to provide for a Database to any User. For example, you can choose to revoke deletion privileges in a Database for a particular User, while allowing the User to read and/or update the Database.
The actions that you can choose to provide/revoke privileges for a User are:
- Select
- Insert
- Update
- Delete
- Create
- Lock Table
|
- Drop
- Reference
- Index
- Alter
- Create Temp Table
|
You can specify restricted Database access for a particular User during creation of the User account itself. Click here to read how to add a MySQL Database User >>
However, if you had not done so and wish to do it now, or wish to modify the existing action privileges, follow the process mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose access you wish to modify.
6. In the User details view that follows, click on Modify.
7. Under the Advanced Options section, de-select the check-boxes adjacent to the action privileges that you wish to revoke, and click Submit.
This would ensure that the User can only perform the actions that are selected (ticked in this view).
IMPORTANT
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
Tags: Access Databases, Check Boxes, Database Access, Database Manager, Database Name, Database User, Databases, Deletion Privileges, Details View, Domain Name, Extent, Gossimer, Gt 2, Manage Web Hosting Service, Management Interface, Mysql Database, Options Section, Power Tool, Space Utilization, View 3, Web Hosting package, Web Hosting Service, Website Management
Once you have bought the Mail Forwarding Service for a particular Domain Name, you will have to specify the destination email address i.e. the email address to which the Mails are to be forwarded. This can be achieved by following the steps mentioned below -
1. Login to your Control Panel and search for the Domain name for which you have purchased this service. Click here to read how >>
2 . In the Order List View that appears, click on that particular Domain Name.
3. Now click on Manage Service, where you would be presented with various options as explained below –
a. Add Forwards – If you have bought the Mail Forwarding Service for mydomain.com, then here you can add Forwards like sales@mydomain.com, support@mydomain.com etc and specify the destination mail box for each of the Forwards. Thus, you can forward sales@mydomain.com to sales_12@yaoo.com and support@mydomain.com to allsupport_22@hotmail.com and so on.
You can also use wildcards like * here. By doing so, mail sent to any email address at mydomain.com would be forwarded to the Email Id of your choice.
b. Wild-Carded Forward Preferences – Here you can select the fate of mails sent to email addresses other than those for whom Forwards have been created explicitly.
Thus, if you have created Forwards for sales@mydomain.com and support@mydomain.com, then mails sent to all other email addresses on mydomain.com can be either bounced back by selecting the 1st radio button or can be forwarded to some other email address, by selecting the 2nd radio button. In the 2nd option, you can provide email address(es) and/or domain name(s) separated by commas in the destination box.
For example, if the 2nd option is selected and an email address is specified in the destination box, mails sent to any other email addresses on mydomain.com other than sales@mydomain.com and support@mydomain.com will be forwarded to this email address. If a domain name is specified, it will be treated as a Wild Carded Forward. Thus, mails sent to admin@mydomain.com will be forwarded to admin@destinationdomain.com and mails sent to webmaster@mydomain.com will be forwarded to webmaster@destinationdomain.com.
How many Forwards can I create after I have purchased Email Forwarding?
Unlimited. We do not meter the number of Forwards you create once you have purchased an email forwarding package from us. However, we may take steps to ensure that the number is not UNREASONABLY high 
Tags: Commas, Control Panel, Domain Name, Email Address, Email Addresses, Email Domain, Email Forwarding, Es Domain, Fate, Gt 2, Mail Box, Mail Forwarding Service, Mail Service, Manage Service, Radio Button, Search Domain, webmaster, Wild Carded Forward, Yaoo
Upon successfully placing a .EU Transfer/Trade Request [that is after you have paid for the same], your domain name’s Transfer/Trade action will initiated. You can easily track the status of your domain name’s Transfer/Trade by following these steps:
1. Login to your Control Panel and search for the domain name for which you have placed the Transfer/Trade request. Click here to read how >>
2. Click on the domain name.
3. Note the Action Requested and the Status of the Action. The various Statuses of a domain name that has not yet been Transferred/Traded are described below -
Initiating Trade Request: Once the Transfer/Trade order has been executed, the status of the Transfer/Trade order is displayed as Initiating Trade Request. This is the stage where the Transfer/Trade request has not yet been forwarded to the Registry by the System.
Trade waiting for Confirmation: Once the System forwards the Transfer/Trade request to the Registry, the status of the Transfer/Trade order is displayed as Trade waiting for Confirmation. In case of a Transfer, the Registry will send an authorization request to the Registrant of the domain name while in case of a Trade, the authorization request is sent to the current as well as the new Registrant. All the concerned parties have to approve the action within 7 days. If the Transfer/Trade is not authorized within 7 days, the authorization need to be provided through a fax to the Registry. The status of the Transfer/Trade will continue to be displayed as Trade waiting for Confirmation throughout this period.
Trade Request Approved: Once the Registrant (in case of a Transfer)/current as well as new Registrant (in case of a Trade) provide the the authorization, the status of the Transfer/Trade will be shown as Trade Request Approved.
Order Locked In Processing: If the domain name is being Transferred from another Registrar, the System will create .EU Contacts having the same information as existed at the old Registrar and associate these Contacts with the Transferred domain name. The System will display the status Order Locked in Processing while all such internal processes are being carried out.
Tags: Authorization Request, Confirmation, Control Panel, Eu Domain Name, European Union, Gt 2, Registrant, Registrar, Statuses, Trade Request
Follow the below mentioned process to install the phpBB Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the phpBB Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install phpBB, click on Install link under the Status column.
6. In order to install the phpBB Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
-
You need to upgrade your package by adding a database. Click here to read how to upgrade your package >>
-
You need to configure your database. Click here to read how to configure your database >>
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
The Database User’s Password you input above has to match the Password you entered while adding this User in the Database Manager interface. In the event that you can not recall this Database User’s Password, you need to reset the same before continuing. Click here to find instructions on how to reset the Password of a Database User >>
iv. Directory Name – you need to input a new sub-directory name where you want the phpBB Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the phpBB installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
IMPORTANT
IMPORTANT
phpBB is a database-driven Power Tool. Hence, your hosting package needs to include at least one database. If a database is not included in your current hosting package, the following steps need to performed -
7. Click on the Install button to complete the phpBB installation.
Besides the above information, you need to provide a few details about the phpBB Administrator:
1. Admin Name – This is the name of the person who will be administering the phpBB installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the phpBB Power tool.
Once phpBB is installed, you can click on the View link under the Details column, to view the details related to phpBB.
IMPORTANT
URL of the phpBB Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the phpBB Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
Tags: administrator, Control Panel, Database Manager, Database Name, Database User, Details View, Directory Name, Domain Name, Driven Power, Drop Down List, Gt 2, Gt Power, http, Linux, Manage Web Hosting Service, Manager Interface, Password Database, Php, phpBB Administrator, Power Tool, Power Tools, Service Button, Status Column, sufficient Web Space, View 3, Web Directory, Web Hosting Service
If you have any difficulty in understanding the above, feel free to get in touch with our Support Team at support@gossimer.com.
You can move a Domain Name (except .EU* and .UK) with all its related Services from your existing Customer Control Panel to another Customer, by following the steps mentioned below:
1. Login to your Control Panel and search for the Domain Name. Click here to read how to do so >>
2. Click on the Domain Name in the search results to get to the Order details view.
3. Click on the Move Services button in the Management Console toolbar on the top of the screen, to initiate the process.
4. Here, you would have to mention the following details
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the Customer Username (Email Address)** of the Customer account where you wish to move the Domain Name.
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the Customer ID of this account. The Customer ID is a unique number associated with a Customer’s Profile. If you do not know the Customer ID of the new account, you can find it in Settings -> Primary Profile in the new Customer Control Panel.
5. Select whether you wish to retain the existing Contact Details after the Domain Name is moved to the new Customer Control Panel. This will keep the Whois Details of your Domain Name as is, even after moving the Domain Name. If you do not select this option then the Contact Details will change to the Default Contacts of the new Customer Control Panel.
6. Confirm that the Customer account to which you are transferring this Domain, is the one you really intend to and click on the Confirm button.
Note:
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* Move Service is unavailable for .EU domains as changing the Registrant Contact constitutes changing the ownership identity of the Domain Name. Furthermore, there is a monetary charge associated with Moving your .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
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** If you are moving the Domain Name to a different Reseller, but have not created a Customer Account under that Reseller, you can easily do so by clicking on the New Customer Sign-Up link on the new Reseller’s site and filling up the form. You can then use the Customer ID, which appears on the success page, along with the username email address to move your Domain Name to the Customer Control Panel you have just created.
IMPORTANT
You may encounter an error while attempting to Move Services for a Domain Name, if
A. One or more Services for this Domain Name are currently being processed,
OR
B. There is a Pending Invoice for any Service associated with this Domain Name,
OR
C. There are one or more Services under another Customer of this [new] Reseller. For example, you have purchased Domain Name registration for yourdomainname.com through your Customer Control Panel with Gossimer and have purchased Managed DNS Service for yourdomainname.com through Reseller B [from your Customer Control Panel] under the Customer A/c of X. Now if you try to move this domain to another Customer Control Panel [say Customer A/c of Y] under Reseller B, you will encounter an error.
OR
D. One or more Services are currently under the Money back period. (This would imply that deletion of that particular service would entitle you to a refund.)
In any of the above cases, the Moving or Shifting of the Domain is not possible and you will have to either
OR
E. You are trying to Move a .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
Tags: Contact Details, Customer Account, Customer Control Panel, Customer Id, Customer Profile, Customer Username, Details View, Domain Name, Domain Reseller, Domain Search, Eu Domain Name, European Union, Gt 2, Managed DNS Service, Monetary Charge, Move Domain, Move Service, Move Services, Moving, Registrant, Related Services, Search Domain, Services Button, View 3
Follow the process mentioned below to get a list of all FTP users associated with your web hosting package.
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users.
This would give a detailed list of all FTP users associated with your web hosting package.
Tags: Control Panel, Details View, Domain Name, Gt 2, List Ftp, Manage Web Hosting Service, Management Interface, View 3, Web Hosting package, Web Hosting Service, Website Management
In order to point additional domain names to your website, follow the process mentioned below:
1. Login to your Control Panel, search for the domain name for which you have purchased the Web Hosting package and go to the Order Details view. Click here to read how >>
2. Click the Modify Domain Aliases button on the lower toolbar.
3. Here, enter up to 5 additional domain names as aliases for your website, and click Modify Domain Aliases.
For each Domain Alias that you submit, you would need to point this alias domain name to your primary domain name (for which you have bought Web Hosting).
This can be accomplished by either one of these ways:
Option 1
On the existing Name Servers of the Domain Alias, create 2 Address Records (A Records) pointing to your primary domain name. The Address Records can be viewed by clicking the View Name Server Details button within the Order Details view page of the Web Hosting Order. Notice the first 2 Address Records and request your current DNS Service Provider to replicate them for your alias domain name.
Option 2
If your current DNS Service Provider does not allow you to create these records, then you can follow the process listed below -
- Purchase Managed DNS Service from Gossimer for the alias domain name.
- Search for the domain name for which you have purchased the Web Hosting package and go to the Order Details view. Click here to read how >>
- Click the View Name Server Details button.
- Modify the Name Servers of the alias domain name, as per the details provided here. Click here to find out how you can modify the Name Servers, if you have registered your Domain Name with Gossimer >>
- Replicate for your alias domain name, the first 2 Address Records listed here. Click here to read how >>
Now, the website that you have created can be seen on all the domain names that you have set as aliases.
Tags: Address Records, Alias, Control Panel, Current, Details Button, Details View, DNS, Dns Service, Domain Aliases, Domain Name Search, Domain Names, Gossimer, Gt 2, Managed DNS Service, Name Server, Option 1, Server Details, Servers, Service Provider, Web Hosting
The Scheduled Task Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to schedule a task (cron) for your website to run on specific days and at specific times. For example, if you want to run a particular script at midnight on every Sunday, then you can use the Scheduled Task Manager to define a task for this. It is very easy-to-use, and allows you to add as many such scheduled tasks as you want.
Adding a Scheduled Task
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> Add Scheduled Task.
5. Here, specify the following details:
- URL to be accessed periodically: The URL on your website, for the script to be executed
- Minutes/Hours/Days/Months/Days of Week: The parameters used to define when this task is scheduled to run
- Notify Email Address: Email Address where notifications related to this scheduled task are to be sent
6. Click on Submit.
Modifying a Scheduled Task
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> List Scheduled Tasks.
3. Click on the Command link to go to the Scheduled Task Details page for that specific scheduled task.
4. Make modifications to the desired fields.
5. Click on Modify.
Deleting a Scheduled Task
1. Perform steps 1-2 mentioned in the above (modifying a scheduled task) process.
2. Select the checkbox adjacent to the scheduled task, which you wish to delete.
3. Click on Delete button and confirm the action by clicking on OK.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
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Follow the process mentioned below to add a MS SQL database for your website:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order Details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Add Database.
5. On this page, specify
- the Database Name, i.e. the name by which your database would be referred to.
- the amount of space you wish to allot for this database, in Megabytes (MB).
6. Additionally, you would also have to add a user to access this database. Specify the username and password for this user. You can add further users to access this database as well. Click here to know how to add users to an existing MS SQL database >>
7. Once you have specified these details, click on Submit.
IMPORTANT
- The success message in the resulting page will display IP Address of the Database Host Server on which the database has been created. This IP Address needs to be used while connecting to the database.
- In case of multiple databases, the Database Host Server may be different for each database. Hence, the specific IP Address mentioned in the success message is to be used for each database.
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