Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Once you have set up your support chat system, you need to put a certain piece of code on your website. Although it is not necessary to put this code on every page of your site, it would be advisable to do so for best results.
Gossimer offers you several types of codes to use for your Live Chat setup. You can use any of the following, to suit your purpose -
1. LivehelpGenie code for websites - Use this code on your websites, to track movement of visitors, and provide a chat link. There are several variations of this code, for instance
- LivehelpGenie Live Chat and Tracking Code: For pages where you wish to track visitors, and display a Live Chat image.
- LivehelpGenie Live Chat email signature code: To put in your HTML emails.
- LivehelpGenie Live Tracking Code for pages: For pages where you wish to track visitors, without Live Chat Image display.
- LivehelpGenie Code for Secure Websites: For sites starting with https://. There are two sets of code, for tracking with or without the Live Chat Image display.
2. LivehelpGenie code for auctions – Use this code on your auction websites. Provide the name of the Auction, and your username for the selected Auction Type, and click Get My Code to generate the code that you can use on your site.
Once you have decided about the type of code to use, you need to generate the code to put on your website. Click here to read how >>
Tags: Auction Type, Auctions, Chat Image, Chat System, HTML, Live Chat, Signature Code, Variations
As an extension of our effort to provide complete Branding and Customization, Gossimer now provides you with a unique and first of its kind feature, which is the ability to Brand the Whois Lookup Results for a domain name. You can now decide the way your Web-Based and Port 43 Whois Lookup result appear. For instance, you can choose to omit the Registration Service Provider tag, which displays the Reseller Brand name, Email address and Contact Number.
You can also set your Default Whois Lookup result or from the Customer Control Panel, select a different Whois format for each of the Domain Name Registered through Gossimer.
IMPORTANT
This feature is available only in case of a .com, .net, .cc, .tv, .bz and .ws domain name. In case of domain names under other extensions, branding the Whois Lookup results is not possible since the Whois data is fetched directly from the respective Registry.
Given below is the procedure to customize the look and feel of your Domain Name’s Whois lookup result -
For Customers -
From the Customer Control Panel, you can set different Whois Lookup result for each of the Domain Name Registered by you.
-
Login to your Control Panel and search for the domain name for which you wish to modify the Whois Lookup results. Click here to read how >>
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In the Domain Name list view that appears, click on the Domain Name, which would lead you to the Order Details view.
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In the Order Details View, click on Whois Format. There you have the option to enter your own Whois Format by selecting the appropriate radio button. You would have to enter your Branded Whois details as per the rules and tags mentioned. For the web-based whois, you can enter any html content, upload your company logo etc. While for the Port 43 whois you can enter any text that you wish to display. For example, you can include a line This Domain Name is for SALE!
-
Alternately, you can continue to use the default Whois format provided by the System.
For Resellers -
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Login to your Control Panel from – http://manage.gossimer.biz/reseller
-
Go to Settings -> Products -> Domain Registration -> Whois Format.
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There you have the option to enter your own Whois Format by selecting the appropriate radio button. You would have to enter your Branded Whois details as per the rules and tags mentioned. For the web-based whois, you can enter any HTML content, upload your company logo, etc.. While for the Port 43 whois you can enter any text that you wish to display. For example, you can include a line “This Domain Name is for SALE!”
-
Alternately, you can continue to use the Default Whois format provided by the System. You have this option for the Web-based as well as the Port 43 whois. Whatever you select will be the Default Whois Format for all your Customers / Sub-Resellers.
Tags: Brand Name, Branding, Bz, Company Logo, Contact Number, Customer Control Panel, Domain Lookup, Domain Name, Domain Names, Domain Whois, Gossimer, HTML, Html Upload, Radio Button, Registration Service Provider, Web Based, web-based whois, Whois Data, Whois Lookup
ASPUpload is an Active Server component which enables an ASP application to accept, save and manipulate files uploaded with a browser. The files are uploaded via an HTML POST form with one or more <INPUT TYPE=FILE> tags. The <FORM> tag must contain the attribute ENCTYPE=”multipart/form-data”. All Gossimer Windows Hosting packages have support enabled for ASPUpload component. You can use the sample script provided below and tweak it a bit to suit your requirements.
Upload Script (Upload.asp)
<%
Set Upload = Server.CreateObject(“Persits.Upload”)
Count = Upload.Save(“C:WHBSitesyourdomainname.comdatafiles”)
Response.Write Count & ” file(s) uploaded to C:WHBSitesyourdomainname.comdatafiles”
%>
HTML form for uploading up to 3 files
<HTML>
<BODY BGCOLOR=”#FFFFFF”>
<FORM METHOD=”POST” ENCTYPE=”multipart/form-data” ACTION=_quot;Upload.asp_quot;_gt;
<INPUT TYPE=”FILE” NAME=”FILE1″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE2″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE3″ SIZE=”50″><BR>
<INPUT TYPE=”SUBMIT” VALUE=”Upload!”>
</FORM>
</BODY>
</HTML>
Tags: Active Server, Amp, ASP, Asp Application, Asp Upload, Aspupload, Attribute, Body Bgcolor, Br, Ffffff, Hosting Packages, HTML, Html Post, Input Type File, Lt, Microsoft Windows, Multipart Form Data, Script Upload, Server Component, Upload Asp, Upload Script, Whb, Windows Hosting
Before interacting with your website visitors for the first time, we would advise you to configure your LivehelpGenie Agent Client software, as follows:-
Customize your Welcome Message
When you choose to accept a chat request from your website visitor, you can automatically push a custom Welcome/Greeting Message to the visitor. Typical Welcome Messages look like Hi, I am Your_Name. How may I assist you today? or Welcome to Your_Website. How may I help you?
You can set your personal Welcome Message from within your LivehelpGenie Agent Client software from Options -> Customize -> Welcome Message.
Prepare Canned Messages and Store them within your LivehelpGenie Agent Client software
While conversing with visitors, you will realize that there are a lot of standard questions that people ask. You can easily prepare detailed responses for such questions in advance and store them within your LivehelpGenie Agent Client software, so that when visitors ask you these standard questions, you can simply provide them with a canned response to save your time and effort in typing the same response over and over again.
You may store and push the following types of Canned Messages to your website visitors:
1. Click Canned -> Manage Canned Messages within your LivehelpGenie Agent Client software
2. Under Canned Manager, click any one of the following categories and click the Add Item button
- HTML – You can push any HTML content to your website visitors by storing it in a canned response.ExampleFeel free to email us at <a href=”mailto:name@yourdomainname.com”>name@yourdomainname.com</a>.The above would appear as follows in your visitors chat window -Feel free to email us at name@yourdomainname.com.
- Images – You can easily display an image inline to your website visitors within their chat window, by mentioning the URL of this Image.
- Web Pages – You can push a web page to your website visitors, by storing a URL here. When you push a web page to your website visitors, they are prompted to accept opening up the pushed page in their default browser.You can customize the message that is pre-fixed and post-fixed to the pushed webpage by modifying the following 2 messages through Chat Window Customization -The Site Operator would Like you to Visit The Following Website
Press Ok To Open a new Window & View This Page Click here to read in detail about customizing the Chat Window >>
- Frequently Used Responses – You may prepare standard responses to common queries and store them within your LivehelpGenie Agent Client software, so that when a visitor inquires about the same, you may push your response to him immediately.
3. Click OK in the Add file window to save the canned message
4. Once you added all the required messages, close the Canned Manager window. These messages will now be available to you when you begin conversing with your website visitors.
Tags: Canned Manager, Canned Messages, Canned Response, Chat Request, Client Software, Customize, Default Browser, Greeting Message, HTML, Image, Image Web, Images, Lt, Manager, Options, Personal Welcome Message, Typing, Web Page, Web Pages, Website Visitors, Welcome Greeting, Welcome Messages
Gossimer allows you the ability to completely change the look and feel of your SuperSite and PartnerSite through the use of Themes.
What is a Theme?
A Theme is a set of design elements and color schemes that you apply to pages to give them a consistent and attractive appearance. Using a Theme is a quick and easy way to add interest to pages and give them a professional look.
A Theme allows you to alter the appearance of your SuperSite/PartnerSite by modifying its:
- Cascading Style Sheets. By tweaking individual CSS files in your Theme you can modify the fonts, colors, spacing, etc., being displayed on your SuperSite/PartnerSite.
- Images. You can replace the default set of images within your SuperSite/PartnerSite Theme. This is especially useful when you have translated your SuperSite/PartnerSite content and would want to display images with embedded text in that language.
- Javascript. The style of the Javascript Menu within your SuperSite/PartnerSite Theme can be equally easily modified, to suit your customized SuperSite/PartnerSite.
By applying a Theme you can immediately apply a predetermined set of design elements to your SuperSite/PartnerSite content. When you choose one theme to be the default theme for your website, the theme is applied to all existing pages and to new pages that you add later.
How to Add/Modify a Theme or How do I edit the CSS, Images, Javascript of my SuperSite/PartnerSite?
IMPORTANT
- To modify the CSS, Images and Javascript of your SuperSite/PartnerSite, you need to first add a NEW Theme.
- While adding a Theme, you need to select the Default Theme from where you want the default CSS, Images and Javascript to be initially loaded. As you modify these elements, your changes become a part of your new Theme.
Adding a Theme
You can create your own Themes using the default Theme as mentioned below -
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
IMPORTANT
The Default SuperSite/PartnerSite Theme cannot be edited. If you wish to change the look and feel of your SuperSite/PartnerSite, you need to create your own Theme and modify the same.
- In order to create your own Theme, click on the Create Custom Theme link on the top right-hand corner of this page.
- Provide a unique name for your Theme and click Create My Theme. The Theme thus created will be listed under Your SuperSite/PartnerSite Theme(s) section.
- Click on the Browse link next to the Theme to view the contents of the Theme.
- Here you will find folders for CSS (Cascading Style Sheet) files, Images and JavaScript files.
Modifying your Theme (editing your SuperSite/PartnerSite CSS, Images, Javascript)
You can modify the CSS files (Cascading Style Sheets) for different sections of SuperSite and PartnerSite, by following the process outlined below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Now click on Browse next to the CSS folder.
- This interface lists all the sections. Click on Browse, adjacent to the section for which you wish to modify the style sheets.
- The following page lists all the CSS files used in the section you have chosen. Click on Edit, adjacent to the CSS file you wish to modify.
- You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
- Click on the Save Changes button beneath after completing the modification.
IMPORTANT
If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
Virtually every image in SuperSite and PartnerSite is customizable – should you not find any to your liking, you can replace it with another at any time.
IMPORTANT
- In order to modify an image file in SuperSite or PartnerSite, you need to note its name. To get the name of the image, simply right-click on the image in your browser, and select Properties. Here, you would find the address for the image. For example, http://<prefix>.SuperSite/PartnerSite.myorderbox.com/getImage.php?src=image-name.gif, or
http://<prefix>.partnersite.myorderbox.com/getImage.php?src=image-name.gif
where image-name.gif is the name that you require.
- Also, there are some image files which are a part of the CSS itself; you would not be able to retrieve the filenames in the above manner. To retrieve the names of such image files, you need to check the style sheets for the section containing the image in question, and retrieve the image file name from there. Click here to find instructions on how to edit your SuperSite/PartnerSite/PartnerSite CSS files >>
- : You can follow the process mentioned below to replace the default header logo with the logo of your company. To do so, you need to replace the image named yourbrand.gif.
Follow the process outlined below to modify any Image files in your SuperSite/PartnerSite:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse link next to the Images folder.
- This interface lists all the images used by the SuperSite/PartnerSite.
- In the list, look for the name of the image you wish to modify. Click on Edit, adjacent to it.
- Click on Browse, and select the image you wish to upload in place of the default.
- Click on Upload Image. This will replace the default Image with the one you have provided, such that every page where the old image file was being displayed, would now display your uploaded image file.
In addition to the default images, you can add/edit your own images as mentioned below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse link next to the Images folder.
- Click on Browse next to the MyUploadedImages folder.
Adding your own Images
- Click on the Add your own Images button on the top right-hand corner of this page.
- Click on Browse, and choose the image that you want to upload.
- Once the image is selected, click on Upload button.
Editing Images added by you
- Click on the Edit link next to the image you wish to modify.
- Click on Browse, and choose the image that you want to upload.
- Once the image is selected, click on Upload Image button.
After uploading an image using the above tool, you would need to link it from some HTML page on your SuperSite/PartnerSite.
IMPORTANT
- If you have translated your SuperSite/PartnerSite content to multiple languages, then you may want to have images with text embedded on them in that particular language itself. To accomplish this you would need to associate different languages to separate Themes and within each Theme have Images related to only that language.
- If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
The manner in which the menu is displayed, can be modified just as easily:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse next to the JS folder.
- Click on Edit, adjacent to the menu_style.js file.
- You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
- Click on the Save Changes button beneath after completing the modification.
How do I apply a Theme to my SuperSite/PartnerSite?
You can display your SuperSite/PartnerSite in either the Default Theme provided by Gossimer or use any one of the Themes you have recently added. Follow the below mentioned process to accomplish this:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Configure Languages and Themes link.
- Here you may either set your Theme for the Default English Language or any other language added by you, by selecting the Theme from the Associated Themes drop-down.
- Click on the Save button to associate the selected Theme to a particular language.
IMPORTANT
The Theme you have selected will be applied to your SuperSite/PartnerSite ONLY after you have enabled that particular language.
Click here to know how to configure Multiple Language support to your SuperSite/PartnerSite >>
Tags: above tool, Attractive Appearance, Cascading Style Sheets, Choose One, Color Schemes, Colors, Css Files, Css Images, Default Theme, Design Elements, Editing Images, Gif, Gossimer, HTML, http, Javascript Menu, Language Javascript, Supersite, Tweaking
Once you have purchased the Live Chat Service, you need to take the following steps to start using Live Chat on your website.
1. Choose the required icon set. Click here to find out how >>
2. Add Operators (and Departments). Click here to find out how >>
3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >>
4. Customize the chat window interface. Click here to find out how >>
5. Download the LivehelpGenie Agent Client software and install it on each Agent’s computer. Click here to find out how >>
Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.
Tags: Chat Service, Client Software, Customize, Gt 2, Gt 4, Gt 5, HTML, Html Code, Live Chat, Live Chat Service, Step 2, Web Pages, Window Interface
The Suggested Retail Price displayed on your PartnerSite Pricing Pages is the price at which you are selling a particular package/plan of the various Products and Services to your Customers. The Profit percentage (%) displayed to your Sub-Resellers here, represents the profit they will make if they sell at your suggested retail price.
Tags: HTML, Price Field, Profit Percentage, Reseller, Resellers, retail customers, suggested retail price
Gossimer allows you the ability to completely change the look and feel of your SuperSite and PartnerSite through the use of Themes.
What is a Theme?
A Theme is a set of design elements and color schemes that you apply to pages to give them a consistent and attractive appearance. Using a Theme is a quick and easy way to add interest to pages and give them a professional look.
A Theme allows you to alter the appearance of your SuperSite/PartnerSite by modifying its:
- Cascading Style Sheets. By tweaking individual CSS files in your Theme you can modify the fonts, colors, spacing, etc., being displayed on your SuperSite/PartnerSite.
- Images. You can replace the default set of images within your SuperSite/PartnerSite Theme. This is especially useful when you have translated your SuperSite/PartnerSite content and would want to display images with embedded text in that language.
- Javascript. The style of the Javascript Menu within your SuperSite/PartnerSite Theme can be equally easily modified, to suit your customized SuperSite/PartnerSite.
By applying a Theme you can immediately apply a predetermined set of design elements to your SuperSite/PartnerSite content. When you choose one theme to be the default theme for your website, the theme is applied to all existing pages and to new pages that you add later.
How to Add/Modify a Theme or How do I edit the CSS, Images, Javascript of my SuperSite/PartnerSite?
IMPORTANT
- To modify the CSS, Images and Javascript of your SuperSite/PartnerSite, you need to first add a NEW Theme.
- While adding a Theme, you need to select the Default Theme from where you want the default CSS, Images and Javascript to be initially loaded. As you modify these elements, your changes become a part of your new Theme.
Adding a Theme
You can create your own Themes using the default Theme as mentioned below -
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
IMPORTANT
The Default SuperSite/PartnerSite Theme cannot be edited. If you wish to change the look and feel of your SuperSite/PartnerSite, you need to create your own Theme and modify the same.
- In order to create your own Theme, click on the Create Custom Theme link on the top right-hand corner of this page.
- Provide a unique name for your Theme and click Create My Theme. The Theme thus created will be listed under Your SuperSite/PartnerSite Theme(s) section.
- Click on the Browse link next to the Theme to view the contents of the Theme.
- Here you will find folders for CSS (Cascading Style Sheet) files, Images and JavaScript files.
Modifying your Theme (editing your SuperSite/PartnerSite CSS, Images, Javascript)
You can modify the CSS files (Cascading Style Sheets) for different sections of SuperSite and PartnerSite, by following the process outlined below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Now click on Browse next to the CSS folder.
- This interface lists all the sections. Click on Browse, adjacent to the section for which you wish to modify the style sheets.
- The following page lists all the CSS files used in the section you have chosen. Click on Edit, adjacent to the CSS file you wish to modify.
- You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
- Click on the Save Changes button beneath after completing the modification.
IMPORTANT
If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
Virtually every image in SuperSite and PartnerSite is customizable – should you not find any to your liking, you can replace it with another at any time.
IMPORTANT
- In order to modify an image file in SuperSite or PartnerSite, you need to note its name. To get the name of the image, simply right-click on the image in your browser, and select Properties. Here, you would find the address for the image. For example, http://<prefix>.SuperSite/PartnerSite.myorderbox.com/getImage.php?src=image-name.gif, orhttp://<prefix>.partnersite.myorderbox.com/getImage.php?src=image-name.gif
where image-name.gif is the name that you require.
- Also, there are some image files which are a part of the CSS itself; you would not be able to retrieve the filenames in the above manner. To retrieve the names of such image files, you need to check the style sheets for the section containing the image in question, and retrieve the image file name from there. Click here to find instructions on how to edit your SuperSite/PartnerSite/PartnerSite CSS files >>
- : You can follow the process mentioned below to replace the default header logo with the logo of your company. To do so, you need to replace the image named yourbrand.gif.
Follow the process outlined below to modify any Image files in your SuperSite/PartnerSite:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse link next to the Images folder.
- This interface lists all the images used by the SuperSite/PartnerSite.
- In the list, look for the name of the image you wish to modify. Click on Edit, adjacent to it.
- Click on Browse, and select the image you wish to upload in place of the default.
- Click on Upload Image. This will replace the default Image with the one you have provided, such that every page where the old image file was being displayed, would now display your uploaded image file.
In addition to the default images, you can add/edit your own images as mentioned below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse link next to the Images folder.
- Click on Browse next to the MyUploadedImages folder.
Adding your own Images
- Click on the Add your own Images button on the top right-hand corner of this page.
- Click on Browse, and choose the image that you want to upload.
- Once the image is selected, click on Upload button.
Editing Images added by you
- Click on the Edit link next to the image you wish to modify.
- Click on Browse, and choose the image that you want to upload.
- Once the image is selected, click on Upload Image button.
After uploading an image using the above tool, you would need to link it from some HTML page on your SuperSite/PartnerSite.
IMPORTANT
- If you have translated your SuperSite/PartnerSite content to multiple languages, then you may want to have images with text embedded on them in that particular language itself. To accomplish this you would need to associate different languages to separate Themes and within each Theme have Images related to only that language.
- If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
The manner in which the menu is displayed, can be modified just as easily:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
- Click on Browse besides the Theme which you need to modify.
- Click on Browse next to the JS folder.
- Click on Edit, adjacent to the menu_style.js file.
- You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
- Click on the Save Changes button beneath after completing the modification.
How do I apply a Theme to my SuperSite/PartnerSite?
You can display your SuperSite/PartnerSite in either the Default Theme provided by Gossimer or use any one of the Themes you have recently added. Follow the below mentioned process to accomplish this:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin Area, click on the Configure Languages and Themes link.
- Here you may either set your Theme for the Default English Language or any other language added by you, by selecting the Theme from the Associated Themes drop-down.
- Click on the Save button to associate the selected Theme to a particular language.
IMPORTANT
The Theme you have selected will be applied to your SuperSite/PartnerSite ONLY after you have enabled that particular language.
Click here to know how to configure Multiple Language support to your SuperSite/PartnerSite >>
Tags: above tool, Attractive Appearance, Cascading Style Sheets, Choose One, Color Schemes, Colors, Css Files, Css Images, Default Theme, Design Elements, Editing Images, Gif, Gossimer, HTML, http, Javascript Menu, Language Javascript, Partn, Supersite, Tweaking
You can customize the Title of every HTML Page that exists in your SuperSite and PartnerSite. This page title is seen in the title bar, at the top of your browser window.
Follow the process outlined below to customize the Title of HTML pages:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
- Click on Browse link next to the language for which you wish to make the modification.
- This will lead you to a list of folders that contain the templates for all pages in the SuperSite/Partnersite. Click on Browse adjacent the Misc folder, which contains all text data used by the site.
- Here, look for the file page_titles.txt, and click on Edit adjacent to the page name.
Customizing the Title of HTML pages provided by default
- By default, the file page_titles.txt opens in Basic Text editing mode. The text-boxes on the subsequent page contains page titles.
You can customize these by mentioning your desired title, in the text-box.
For Example,
Standard SuperSite/Partnersite HTML page – Login Page => Customer Login Page
Uploaded HTML page – Index Page => My Index Page
- You can modify the content available in one or more textboxes and click on the Save Changes button beneath after completing the modification.
IMPORTANT
a. You will have to repeat the above process if you have configured multiple languages for your SuperSite/PartnerSite.
b. If you are not satisfied with the modifications and wish to revert to the text displayed earlier, simply follow steps 3 to 5 above. There you will have to copy the text from the left hand side to the textbox and click on Save Changes.
Customizing the Title of HTML pages added by you
- For customizing the Title of your own HTML pages, the page_tiles.txt file needs to be opened in Advanced HTML editing mode. Click on the Switch to Advanced HTML editing mode link next to Basic Text Editing and then click on Yes to continue.
- Here you will see the Original Content on the left-hand side of the page and My Modified Content on the right-hand side of the page in a textbox. Go to the last line in the My Modified Content text box and add the following -name of the file that you uploaded=the title
For Example,
my_index.html=My Index Page
- Click on the Save Changes button.
IMPORTANT
If you are not satisfied with the editing and wish to revert to the default setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
Tags: HTML
Cache refers to copies of previously accessed Web pages and associated files are stored on a user’s computer or on computers operated by an ISP. A cache merely stays between the server (web servers storing websites) and clients (website viewers), and saves copies of data retrieved, such as HTML pages, and images. Now, when the viewer makes a request for the same data again, it can be served from the cache itself instead of making a fresh query to the original server.
Caches can be classified on basis of their levels of operation, as follows:
1. Browser Caches: The cache setting on your web browser saves content specifically for you. It takes up a portion of your computer’s storage to save copies of the pages you have visited. Its functioning is fairly simple – it simply checks whether the page you are requesting has been visited in the current session, since the browser was started.
The functioning of this cache becomes evident when you hit the BACK button in your browser. Notice the difference in the time it takes to load the same (last visited previously) page now, than it did before (on first request).
2. Proxy Caches: Web proxy caches cater to a large number of users. They are deployed with the aim of reducing network traffic. Proxies serve several users just the way your browser cache serves your purpose. Proxy caches are most useful when it comes to serving the most popular content.
These are often setup by ISPs on their firewalls, and not by the client. For them to function effectively, it is vital that all requests from the clients be retrieved through the proxy. Now, this can be done either by
- the clients themselves, by configuring their browsers to look through a particular proxy, or
- by the underlying network, storing all responses itself so that the clients do not have to bother with the setup.
3. Gateway Caches: Gateway caches are also known as reverse proxy caches. These are generally setup by website administrators to improve the performance and reliability of their websites.
Content delivery networks (CDNs) have linked servers throughout the Internet that help reduce network congestion and server overload for content delivered to many users, serving as gateway caches. Akamai is an example of such CDNs.
Caches are used for 2 main reasons
- To reduce loading time for frequently visited websites: When a previously visited page is available in the cache, it serves the page directly – thus taking less time to fulfill the request and display the necessary information. In this way, web sites are loaded much faster.
- To decrease network traffic: When a previously stored copy of a website is retrieved instead of a fresh request being made to the server, it helps save on data transfer. This is invaluable, since most hosting companies would charge for data transfer.
Tags: Aim, Browser Cache, Browser Caches, Browser Notice, Browser Setting, Cache Cache, Content delivery networks, Firewalls, HTML, Html Pages, Isp, Isps, Network Traffic, Proxies, Reliability, Reverse Proxy, Server Caches, Server Web, Storage, Web Browser, web browser saves content, Web Pages, Web Proxy Caches, Web Servers, web servers storing websites, Website Administrators
Each SuperSite/PartnerSite page is built from multiple HTML files (known as HTML Templates), images and CSS files which are completely customizable. You can customize the Text, the Images, the Style or the structure of each HTML template. You can also add your own HTML templates to extend the capabilities of the SuperSite, and link these HTML templates from various existing sections.
Reference: How do I customize the Content, Theme (CSS, Images, Javascript) HTML Structure of the SuperSite and PartnerSite >>
If you edit the Textual Content and/or the HTML Structure of one or more files and/or edit the JavaScript Menu, changes made from our end will not be available in such files. For instance, if we add a new product (and you decided to sell that product) or a new button or some new functionality to that page in future, the same will not appear in your edited HTML page/edited JavaScript Menu. This is because Gossimer will not know in what manner you would like to present the new information on your SuperSite/PartnerSite. At that point you will need to manually make those modifications/add any new links by comparing your file with the source file.
How to recognize that your SuperSite/PartnerSite Content needs Synchronization?
Anytime Gossimer modifies the content or structure of a SuperSite/PartnerSite page, you would need to login to your SuperSite/PartnerSite Admin Area and review if the affected files need to be edited/retranslated. You can recognize the affected files as follows:
- Immediately upon login, you would notice these files under the heading Recently Updated By Us, on the right hand side of your SuperSite/PartnerSite Admin Area. You can then click on each link and you would be allowed to edit these files. Once you save your changes, this file will no longer be displayed in the Recently Updated By Us section.
- While browsing the list of HTML files, the affected pages would appear with the File Status as
Modified by you This File needs your Attention.
Upon opening this file (that needs to be edited/retranslated), you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.
Follow the process explained below to synchronize the Textual Content and HTML Structure edited by you with the updated information:
I.
- Login to the SuperSite/PartnerSite Admin Area. Click here to know how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
- Click on Browse link next to the language for which you wish to make the modification.
- Browse through the directory listing to the template you wish to edit the text within.
- Some templates may in turn further contain other templates. You will be able to see this within the template itself. You may therefore have to make modifications within multiple templates.
- Notice the files with the status Modified by you This File needs your Attention. These files may require synchronization. Click on the Edit link next to such a template.
- Here, you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.If you don’t perceive any modification/retranslation requirement -> just copy-paste the text from the right hand side box (in red background color) to the right hand side box(es) underneath
OR
If you perceive any modification/translation required to the text in the right hand side box (in red background color) -> make the modifications/translation in the right hand side box(es) underneath
AND
then only click on the Save Changes button.
IMPORTANT
It is important to note here, that if you do not intend to edit/retranslate ALL the text in the right hand side box, do NOT save your changes, or else some text would get saved in English itself.
II.
- Login to the SuperSite/PartnerSite Admin Area. Click here to know how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section.
- Click on Browse link next to the JavaScript Menu folder.
- Click on Browse link next to the language for which you wish to make the modification.
- If the File Status is Modified by you This File needs your Attention, then this file needs synchronization. Click on the Edit link next to this file.
- Here, you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.If you don’t perceive any modification/retranslation requirement -> just copy-paste the text from the right hand side box (in red background color) to the right hand side box(es) underneath
OR
If you perceive any modification/translation required to the text in the right hand side box (in red background color) -> make the modifications/translation in the right hand side box(es) underneath
AND
then only click on the Save Changes button.
IMPORTANT
It is important to note here, that if you do not intend to edit/retranslate ALL the text in the right hand side box, do NOT save your changes, or else some text would get saved in English itself.
Tags: Capabilities, Content Theme, Css Files, Css Images, Functionality, Heading, HTML, Html Files, Html Images, Html Javascript, Html Page, Html Template, Html Templates, Javascript Html, Javascript Menu, Menu Changes, New Button, Source File, Supersite, Sync, Textual Content
The Website Content files in your SuperSite/PartnerSite Admin Area may display different File Status information. Following is an explanation of what these headings could display and when would they be displayed:
The File Status field indicates the status of a file as explained below:
- Default – indicates that the file has not been edited by you and its content and HTML Structure is as provided by us.
- Modified by you – indicates that you have reviewed and saved this file since we last modified it.
- Modified by you This File needs your Attention - indicates that we have modified either this file’s content and/or its HTML Structure. You need to review this file carefully for any modification/retranslation and save it irrespective of whether any changes need to be made.
Tags: Content Files, File Status, Headings, HTML, Supersite, Website Content
For better placement of your SuperSite and PartnerSite in Search Engines, you can specify relevant keywords and website description in the HEAD section of your sites, within META tags.
In order to customize the META tags of your SuperSite and PartnerSite, follow the process outlined below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
- Click on Browse link next to the language for which you wish to make the modification.
- Here click on the Edit link next to the root.html file
- You will presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. within the <HEAD></HEAD> tags under the My Modified Content textbox, mention the <META> tags.For Example,<META name=”KEYWORDS” content=”mention,keywords,seperated,by,commas,or,semicolons”>
<META name=”DESCRIPTION” content=”This is a sample description of your website content”>
- Click on the Save Changes button to store the changes you have made.
IMPORTANT
If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
Tags: Admin Area, Commas, Content Folder, Default Settings, HTML, Left Hand Side, Lt, Meta Content, Meta Description, Meta Keywords, Meta Name, Meta Tags, Relevant Keywords, Search Engine, Search Engine Optimization, Search Engines, Search Optimization, Semicolons, Seperated, Supersite, Textboxes, Website Content
An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply from the email system to any email that is sent to this address as soon as it is received.
Auto-Responder Features:
- Ability to draft the response in Plain Text or HTML
- Ability to attach the original mail
- Ability to automatically disable the auto-responder on a particular date
- Ability to limit the number of auto replies sent to the same Email address. This can be quite useful – for example – if you have enabled a vacation message and receive an Email from Mr. X, then the Email system would send back an auto-response which states that you are currently out of office. If Mr. X sends you another Email on the same day, there is no point sending the same auto response again as he already knows that you are out of office.
- Built-in Protection against Mail Loops. Our auto-responders ensure that infinite mail loops are blocked. Mail loops could get created in cases such as, an auto-responder sending a reply to another auto-responder.
- Automatically detects Emails from mailing lists and does not send an auto-response to such mails.
You to enable/disable auto-responders for any email address from the Email management interface in your Control Panel. Each of your email users too can add, delete and modify their own auto-responder from their web-based email interface.
You can setup an auto-responder for your email address by following these steps:
1. In the Email management interface, click on List Email Addresses from the summary.
2. The next page will contain a list of all email addresses associated with your package. Click on the email address for which you wish to set the auto-responder.
3. Click on Modify Settings.
4. Select the check-box for Auto-responder in the lower half of the form. Here, you would have to enter the message that you want to be sent out as an automatic response.
5. Once you have completed the settings, click on Make Changes.
Tags: Address Email, Auto Click, Auto Email, Auto Reply, Auto Responder, Auto Responders, Auto Response, Automatic Response, Control Panel, Email Address, Email Addresses, Email List, Email Management, Email System, HTML, Infinite Mail, Management Interface, Reply, Setup Email, Vacation Message, Web Based Email, Web Email, Web Interface, Web-based Email interface
IMPORTANT
Email Hosting Orders activated on or after 2 July, 2009, will have a separate Email management and Webmail interface.
- Intuitive User Interfaces
Our Webmail consists of Advanced interfaces for both IE and Mozilla/Firefox that look like traditional desktop clients and utilize the latest technologies. A light-weight simple interface is also provided, for access via any browser.
- Superior Online Address Book
Need a phone number but don’t have access to your computer? Store your contacts in the private online address book provided with every mailbox, and the next time you are away from your PC or PDA, you can still get access to that information via any web browser.
You can also search and import contacts via Internet Directory Services (LDAP) and import/export contacts from/to the CSV (Comma Separated Values) file format.
- Calendar / Task List
Create and manage your appointments, tasks, birthdays, meetings, conference schedules, events, anniversaries etc in your own personal calendar. Setup automatic reminders for all important tasks and dates. Access this information from anywhere, anytime.
- Unique Tab-Based Email Browsing
Email messages can be viewed using a unique tab-based interface that allows for quick and easy navigation of messages without requiring multiple windows to be open.
- Folder Management
Messages received by our webmail can be moved among folders for sorting and archiving purposes. New folders and sub-folders can be added and deleted, allowing users to categorize and organize messages. These same folders can also be accessed via IMAP and vice versa.
- Drag and Drop Messages
Unlike conventional web interfaces, you can simply drag and drop messages into the desired folder to move the same.
- Full HTML Email Support
Our Webmail supports HTML Email messages, allowing users to receive attached pictures, multimedia content and data contained in Email messages. Users can also compose html Email messages and attach files to outgoing messages.
- Message Templates
Commonly known as stationery. The new Message template Wizard allows users to add images and enhanced HTML formatting to outgoing messages. After generating a template, the source HTML can be edited manually.
- Sorting & Searching
Messages contained in any folder can be sorted by Subject, Date, or Email Address. Users can also search their mailbox for messages containing matches of the user-specified string, allowing quick and easy access to stored Email.
- Mail Encryption [PGP]
Keep your mail private by enabling mail encryption. Options range from commercial to military grade encryption (4096 bit) for outgoing Email messages. Messages can be automatically signed with your public encryption key, allowing others to send encrypted messages to you.
- Change Passwords
All users can change their own passwords using the webmail interface without getting in touch with the Email administrator.
- Email Forwarding
Each user can forward a copy of all incoming Emails to one or more other Email addresses.
- Auto-Responder / Vacation Message
Each user can add, delete and modify their own auto-responder from their webmail interface. Enabling the auto-responder would result in an automatic reply being sent out by the Email system as soon as an Email is received for that specific Email address. Auto-Responders are commonly used for the following:
- Vacation Messages: Notifying anyone that sends an Email to this address that the user to whom this Email was sent is currently out of office / town. For example – “I am currently out of the office and have limited access to Email. I will be back on Friday, 5th Oct. In case of any urgent work, you may contact Mr. John Smith at (123)-123-1234 in my absence.“
- Delivery Confirmations: Notifying anyone that sends an Email to this address that their message has been received. For example, an auto-responder for a sales Email address – “Thank you for your Email. This is to confirm that your message has been received by us. We will be replying to you shortly.“
Tags: (123)-123-1234, Automatic Reminders, Calendar Task, Comma Separated Values, Conference Schedules, Conventional Web, conventional web interfaces, Desktop Clients, Email administrator, Email Management, Email Messages, enabling mail encryption, Encryption, HTML, Internet Directory Services, Intuitive User, mail private, Management Messages, Message Template, Message Templates, military grade encryption, Mozilla Firefox, Multimedia Content, New Folders, Online Address Book, Open Folder, Outgoing Messages, PDA, Personal Calendar, Template Wizard, Unique Tab, Web Browser, Web Interfaces
- Open the File Manager interface. Click here to read how >>
- Click on Web/web in the list of files/directories to open the web directory.
- Click on the Edit link next to the file you wish to edit. This will open the editor.
- The File Manager provides 3 different editing options -
- Plain text editor: Allows plain text editing.
- HTML editors: Allows HTML editing in What-You-See-Is-What-You-Get (WYSIWYG) form. There are 2 different editors to choose from.
- Code editor: Allows HTML and PHP editing with syntax highlighting.
- Click
to save the file.
Tags: Code editor, Code Html, Editor, Editor Html, File Manager, HTML, Html Editing, Html Editors, Html Syntax, Manager Interface, Open Directory, Options, Php, Plain text editor, Text Editors, Text Html, Web Directory, Web Web, Web/web
Just below the Main menu on your SuperSite, you will see a Static bar.
Like all other content on SuperSite, the links on this Static bar too are completely customizable. Ideally, you would want to customize the Static bar links to provide additional information about your business to your customers (such as information about your company, news, other products that you offer, etc.).
In order to customize the links on the Static bar on your SuperSite, simply login to the Admin Area for the SuperSite and modify the template for it.
Follow the process outlined below to do so, once you have logged in to the SuperSite Admin area:
- Login to the SuperSite Admin Area. Click here to know how >>
- In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
- Click on Browse link next to the language for which you wish to make the modification.
- This will lead you to a Common directory that contains all HTML templates you can customize. Click on Browse, besides it.
- Further, click on the Browse button besides the Header directory. There you need to go another level deep to the Includes directory by clicking on the adjacent Browse button..
- Here, look for the page static_bar_under_menu.html, and click on Edit adjacent to the page name.
- The text-box on the subsequent page contains the primary template for the Static bar. You can modify the links here to point to external URLs, or to point to local HTML pages that you may have created. To learn how to add your own HTML pages, click here >>
IMPORTANT
If you have modified this file before then the Original content would appear in the left hand box and your customization in the right-hand side. Gossimer may modify the standard content of this menu and you would need to compare content in both textboxes (Original Content and your Modified Content) and decide what changes you want to incorporate.
- Complete the modifications you wish to make, and click on Save Changes.
Tags: Admin Area, Company News, Content Folder, Customization, Customize, External Urls, Gossimer, HTML, Html Pages, Html Templates, Left Hand, Menu Html, Static Bar, Supersite, Website Content
When a user attempts to connect to a Web site and an HTTP error occurs, a generic message is sent back to the client browser with a brief description of what happened during the attempt to establish a connection. For example, if a user attempts to connect to a page that no longer exists on the Web site, an HTTP error will be returned in the form of an HTML page that contains the statement The requested URL was not found on this server.
You can use the Custom Error Pages view to customize HTTP errors that are sent to clients when Web server errors occur. Following is a list of HTTP errors you can customise:
401 – Authorization Failed
The request requires user authentication, typically a Username/Password credential pair. If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials.
403 - Permission Denied/Forbidden
You tried to access a URL for which you don’t have permission.
404 – File / Resource Not Found
Your browser cannot locate the document corresponding to the URL you entered. An improperly typed URL is usually the cause.
406 - Resource Not Acceptable
It’s possible you have requested a page that contains files which your browser has indicated to the server that it cannot accept, e.g. a multimedia file that your browser cannot process. Your browser sends information about what files it can accept to the server (in the HTTP header) as part of a request. You might check the preferences settings of your browser to see if there are file types it is not accepting.
500 – Internal Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
To customize the error messages, follow the procedure below:
1. Create your custom Error message and upload it to your website.
2. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
3. In the search results view, click on the domain name. This will take you to the order details view.
4. Click on Manage Web Hosting Service in the lower toolbar.
5. In the Website Management interface pop-up that follows,
go to Manage Website -> Custom Error Pages, if you have a Windows web hosting package
or
go to Manage Website -> Web Server Manager -> Custom Error Pages, if you have a Linux web hosting package
6. For the HTTP error that you wish to customize, you can
- select the radio button adjacent to Local URL, and enter the path to the file that you have uploaded, or
- select the radio button adjacent to Text/HTML Message, and fill in a suitable text/html message.
If for some reason you wish to disable custom error message for a particular error, select the radio button adjacent to Set To Default for that error.
7. Click on Submit to save the settings.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the changes might take upto 20 minutes to be effective.
Tags: HTML, http, Linux, Manage Web Hosting Service, Microsoft Windows, Web Hosting package, Web Server, Web server errors, Web Server Manager
In addition to the modifying the default HTML pages, you can as mentioned below:
- Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
- Under the My Languages SuperSite/PartnerSite section, click on the Manage Site button besides the Language SuperSite/PartnerSite, where you wish to add/edit your HTML pages.
- Click on the Edit Content button. Then click on the Browse link besides the MyUploadedPages folder.
Adding your own HTML pages
- Click on the Add your own HTML page button on the top right-hand corner of this page.
- Here, enter a name for the file/page that you are adding, and add the HTML content of your page in the text-field provided.
- Once you have entered the content, click on Save Changes button. The page will be uploaded to your site, can now be viewed from http://<your supersite url>/content.php?action=mypages&page=<page name> or http://<your partnersite url>/content.php?action=mypages&page=<page name>, as appropriate.
- After uploading your own HTML page, you would need to link it from some existing HTML page on your SuperSite/PartnerSite using the Advanced HTML editing mode.
Editing HTML pages added by you
- Click on the Edit link next to the HTML page you wish to modify.
- Make changes to the original content of your file as desired.
- Click on Save Changes.
IMPORTANT
- An HTML page added by you will be specific to the Language SuperSite/PartnerSite under which it has been added.
- If you have multiple Language SuperSites/PartnerSites and wish to display your HTML page in each Language SuperSite/PartnerSite, you need to add the page (with language specific content) under each Language SuperSite/PartnerSite.
- If a specific HTML page added by you (in a particular Language SuperSite/PartnerSite) is no longer required, the same can be deleted by clicking the Delete button next to that HTML page in individual Language SuperSite/PartnerSite. Even if you have added your own page in multiple Language SuperSites/PartnerSites with the same file name, deleting the page under a particular Language SuperSite/PartnerSite will not affect the page in the other Language SuperSites/PartnerSites.
| Tags: Admin Area, Advanced Html, Amp, HTML, Html Button, Html Editing, Html Pages, http, Language Supersite, Languages, Lt, Page Button, Php, Url
You can post Notices within your Sub-Resellers and Customers Control Panels, by using the Announcements feature in your Reseller Admin Control Panel. These announcements could be on various topics ranging from Upcoming/Ongoing Discounts, Feature releases, Downtime notices, etc.
Upon setting an announcement, it would appear as a full page announcement (like a splash page) to your Sub-Resellers and Customers in their Control Panel, the moment they login, until the Announcement expiry date passes. The full page Announcement is displayed to your Sub-Resellers and/or Customers only the first time they login and then onwards appear in the Announcements box on the first page of their Control Panel. This Announcements box only displays the latest 3 notices and then archives these announcements under Help -> Announcements in their Control Panel.
Adding an Announcement
1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller
2. Click on Customers -> Announcements or Sub-Resellers -> Announcements to post separate notices for them. Alternatively, you can set the same notice for both types of users, by visiting either of the above paths and toggling the Show Announcement to options while Adding an Announcement.
3. Click on Add
4. In the Announcement Details form, enter the following details before saving the changes by clicking on the Submit button
- Title - This is the main heading under which the Announcement will be displayed in plain text to your Sub-Resellers/Customers.
- Teaser - This is a short text summary of the Announcement and is displayed next to the Title.
- Body - Here you can mention the complete content of your Announcement in HTML. You would have to define Line Breaks by specifying appropriate tags like <br> or <br />, while paragraphs need to be enclosed within <p> and </p> tags.
- Start Date - This is the date from when you want an Announcement to start appearing in your Sub-Resellers and/or Customers Control Panels. By default the drop down shows the next day but it allows you to select either today’s date or any day in the future. You can not select a date in the past. If you select a date in the future, then the Announcement would start appearing from that date. The Start Time by default is 12.00.01 am GMT/UTC.
- Expiry Date - This is the date from when you want to stop showing this Announcement to your Sub-Resellers and/or Customers. The Expiry Time by default is 11.59.59 pm GMT/UTC.
- Show Announcement to - You can choose to display an Announcement to either your Sub-Resellers or Customers or both, by selecting the appropriate radio button.
- Select Don’t show this Announcement to my Sub-Reseller/Customer who signs up after the Announcement Start Date, if you are announcing something (like a Sale or Discount offer) to any Sub-Resellers and/or Customers who have signed up before the Announcement starts showing up.
Upon adding the Announcement, it would start appearing in your Sub-Resellers and/or Customers Control Panel from the Start Date at 12.00.01 am GMT/UTC.
Modifying an Announcement
You may modify your Announcement at anytime before the Start Date, by following the below mentioned process:
1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller
2. Click on Customers -> Announcements or Sub-Resellers -> Announcements depending upon whether you wish to modify your Sub-Reseller’s or your Customer’s Announcement.
3. Click on the Announcement that you wish to modify and hit the Modify button.
4. Make the requisite modifications and Submit the same.
IMPORTANTIf you wish to modify an announcement whose Start Date has already passed, then you have to Delete it and add the corrected announcement.
Deleting an Announcement
You may delete your Announcement at anytime after posting it. Follow the below mentioned process to delete your announcement:
1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller
2. Click on Customers -> Announcements or Sub-Resellers -> Announcements depending upon whether you wish to modify your Sub-Reseller’s or your Customer’s Announcement.
3. Click on the Announcement that you wish to delete and hit the Delete button.
4. Confirm the deletion by clicking on the Ok button to delete the announcement.
Tags: Admin Control Panel, Announcement Details, Br, Button Title, Downtime Notices, Feature Releases, Heading, HTML, Line Breaks, Lt, Page Announcement, Paragraphs, Resellers
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