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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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21 Mar 10 ASPUpload Component

ASPUpload is an Active Server component which enables an ASP application to accept, save and manipulate files uploaded with a browser. The files are uploaded via an HTML POST form with one or more <INPUT TYPE=FILE> tags. The <FORM> tag must contain the attribute ENCTYPE=”multipart/form-data”. All Gossimer Windows Hosting packages have support enabled for ASPUpload component. You can use the sample script provided below and tweak it a bit to suit your requirements.

 

Upload Script (Upload.asp)

<%
Set Upload = Server.CreateObject(“Persits.Upload”)
Count = Upload.Save(“C:WHBSitesyourdomainname.comdatafiles”)
Response.Write Count & ” file(s) uploaded to C:WHBSitesyourdomainname.comdatafiles”
%>

HTML form for uploading up to 3 files

<HTML>
<BODY BGCOLOR=”#FFFFFF”>
<FORM METHOD=”POST” ENCTYPE=”multipart/form-data” ACTION=_quot;Upload.asp_quot;_gt;
<INPUT TYPE=”FILE” NAME=”FILE1″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE2″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE3″ SIZE=”50″><BR>
<INPUT TYPE=”SUBMIT” VALUE=”Upload!”>
</FORM>
</BODY>
</HTML>

 

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21 Mar 10 Configuring your LivehelpGenie Agent Client software

Before interacting with your website visitors for the first time, we would advise you to configure your LivehelpGenie Agent Client software, as follows:-

Customize your Welcome Message

When you choose to accept a chat request from your website visitor, you can automatically push a custom Welcome/Greeting Message to the visitor. Typical Welcome Messages look like Hi, I am Your_Name. How may I assist you today? or Welcome to Your_Website. How may I help you?

You can set your personal Welcome Message from within your LivehelpGenie Agent Client software from Options -> Customize -> Welcome Message.
 

Prepare Canned Messages and Store them within your LivehelpGenie Agent Client software

While conversing with visitors, you will realize that there are a lot of standard questions that people ask. You can easily prepare detailed responses for such questions in advance and store them within your LivehelpGenie Agent Client software, so that when visitors ask you these standard questions, you can simply provide them with a canned response to save your time and effort in typing the same response over and over again.

You may store and push the following types of Canned Messages to your website visitors:

1. Click Canned -> Manage Canned Messages within your LivehelpGenie Agent Client software

2. Under Canned Manager, click any one of the following categories and click the Add Item button

     

  1. HTML – You can push any HTML content to your website visitors by storing it in a canned response.ExampleFeel free to email us at <a href=”mailto:name@yourdomainname.com”>name@yourdomainname.com</a>.The above would appear as follows in your visitors chat window -Feel free to email us at name@yourdomainname.com.
     
  2. Images – You can easily display an image inline to your website visitors within their chat window, by mentioning the URL of this Image.
     
  3. Web Pages – You can push a web page to your website visitors, by storing a URL here. When you push a web page to your website visitors, they are prompted to accept opening up the pushed page in their default browser.You can customize the message that is pre-fixed and post-fixed to the pushed webpage by modifying the following 2 messages through Chat Window Customization -The Site Operator would Like you to Visit The Following Website
    Press Ok To Open a new Window & View This Page Click here to read in detail about customizing the Chat Window >> 
  4.  

  5. Frequently Used Responses – You may prepare standard responses to common queries and store them within your LivehelpGenie Agent Client software, so that when a visitor inquires about the same, you may push your response to him immediately.
  6.  

     

3. Click OK in the Add file window to save the canned message

4. Once you added all the required messages, close the Canned Manager window. These messages will now be available to you when you begin conversing with your website visitors.

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18 Mar 10 Domain Name Registration

Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Domain Registration Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Setting your Selling Price for the Domain Registration Services is a mere 2 step process.

Step 1: Set your Pricing Slabs

You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers<#start hosting#> or the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders purchased by your Customers/Sub-Resellers<#end hosting#>. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.

Reference:

Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>

How to set Pricing Slabs?

1. Login to your Control Panel from http://manage.gossimer.biz/reseller.

2. Go to Settings -> Set Pricing, Plans and Promos.

3. Click on the Domain Registration Product to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.

4. Add as many Slabs as required, in this manner.

Step 2: Setting your Selling Price

Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:

1. Login to your Control Panel from http://manage.gossimer.biz/reseller.

2. Go to Settings -> Set Pricing, Plans and Promos.

3. Click on the Domain Registration Product.

4. On the succeeding page, you will find a list of Top Level Domains that you have chosen to sell. Click on the TLD whose Pricing you wish to set.

5. Enter the Selling Price for your Customers and/or Sub-Resellers for all the Slabs. (Note that if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, can not be empty.)

6. Click on Update Pricing.

IMPORTANT

The SuperSite and PartnerSite contains Pricing information about the Products and Services you offer to your Customers and Resellers respectively. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Domains and Additional Services Data.

Reference:

 

What is SuperSite >>
What is PartnerSite >>

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18 Mar 10 Testing MySQL database connectivity through a script

You can test connectivity to a MySQL database using the below script -

Sample Script

<?php
$dbname = ‘mysql_dbname’;

if (!mysql_connect(‘mysql_host’, ‘mysql_user’, ‘mysql_password’)) { echo ‘Could not connect to mysql’; exit; }

$sql = “SHOW TABLES FROM $dbname”;
$result = mysql_query($sql);

if (!$result) { echo “DB Error, could not list tablesn”; echo ‘MySQL Error: ‘ . mysql_error(); exit; }

while ($row = mysql_fetch_row($result)) {
echo “Table: {$row[0]}n”;
}

mysql_free_result($result);
?>

The variables used in the script are –

  • mysql_dbname – the MySQL database name
     
  • mysql_host – this needs to be specified as localhost
     
  • mysql_user – the username associated with the above MySQL database
     
  • mysql_password – the password corresponding to the above user

This script, on a successful connection, will fetch and display the names of all the tables in the specified database.

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17 Mar 10 Product Keys

 

Domains Kit
 

Product Name Product Key
.COM Domain Name domcno
.NET Domain Name dotnet
.ORG Domain Name domorg
.BIZ Domain Name dombiz
.INFO Domain Name dominfo
.NAME Domain Name dotname
.US Domain Name domus
.IN Domain Name (2nd Level) dotin
.IN Domain Name (3rd Level) thirdleveldotin
.COOP Domain Name dotcoop
.EU Domain Name doteu
.MOBI Domain Name dotmobi
.BZ Domain Name dotbz
.MN Domain Name dotmn
.CC Domain Name dotcc
.TV Domain Name dottv
.UK Domain Name thirdleveldotuk
.WS Domain Name dotws
CentralNicPremium centralnicpremium
CentralNicstandard centralnicstandard

 

Product Name Product Key
Domain Forward Service domainfwd
Mail Forward Service mailfwd
Managed DNS dnsbox

<#start hosting#>Hosting Kit
 

IMPORTANT 

1. The old Product Keys (mentioned below) have been deprecated and management of old Orders needs to be done using the new Product Keys:

Old Product Keys

Product Name Product Key
Linux Budget Web Hosting lhbbudgetusa, lhbbudgetplanus
Linux Premium Web Hosting lhbpremiumusa
Windows Budget Web Hosting w2kbudgetusa, w2kbudgetplanus
Windows Premium Web Hosting w2kpremiumusa
Budget Mail Hosting mailboxbudgetusa, mailboxbudgetplanus
Premium Mail Hosting mailboxpremiumusa


2. All existing Web AND Email Hosting Orders have been split into 2 Orders – Web Hosting and Email Hosting (using the new Product Keys).

3. All existing ONLY Web Hosting and ONLY Email Hosting Orders, are now manageable using the new Product Keys.
 

 

Product Name Product Key
Linux Web Hosting [USA] lhbus
Linux Web Hosting [INDIA] lhbin
Windows Web Hosting [USA] w2kus
Windows Web Hosting [INDIA] w2kin
Email Hosting mailboxus

 

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15 Mar 10 Active Server Component (ASPMail)

Every Gossimer Windows Web Hosting package comes with the ASPMail component, which allows you to send SMTP mail directly from a Web page.

You can easily customise our sample script and put it up on your website. You would, however, need to change the Email address in the field Mailer.FromAddress to any Email address on the Domain on which you are incorporating the script. For example, if your Domain Name is abc.com, then you need to define the Email address as user@abc.com. This Email address need not be existing on the Mail Server of abc.com, however, the domain name in the Mailer.FromAddress has to be yours. Thus, you may use an Email address like Do_Not_reply@abc.com as the Mailer.FromAddress.

The Email address in the Mailer.AddRecipient field needs to be changed to your Email address, where you wish to receive Emails submitted through the web page.

Sample Script

<%

Set Mailer = Server.CreateObject(“SMTPsvg.Mailer”)
Mailer.FromName = “Testing”
Mailer.FromAddress= “user@abc.com ”
Mailer.RemoteHost = “localhost”
Mailer.AddRecipient “Testing User”, “youremail”
Mailer.Subject = “Testing”
Mailer.BodyText = “Testing”
if Mailer.SendMail then
Response.Write “Mail sent…”
else
Response.Write “Mail send failure. Error was ” & Mailer.Response
end if %>

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15 Mar 10 How do I change the URLs of my SuperSite and PartnerSite?

Gossimer provides you with Partially Branded URLs for your SuperSite and PartnerSite. You can choose to direct visitors to your SuperSite to this URL. Alternatively, you can maintain complete anonymity from Gossimer, by setting up a fully branded URL.

IMPORTANT

The fully branded URL of your SuperSite can not be the same as that of your PartnerSite, or your Storefront. You must create different branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as your Storefront functional at all times.

Follow the process mentioned below to set your branded URLs:

Partially Branded URLs

By default, you have a Partially Branded URL of the form – http://<prefix>.supersite.myorderbox.com. Now, you can select the prefix of your choice. Ideally it should be your Company Name or your Brand Name. You would then have to submit your selected prefix from your Control Panel. Follow the process outlined below to change the prefix:

     

  1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
  2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL
  3. Scroll down to the Partially Branded URL Settings section. Here, you need to enter your selected prefix. On submitting the same, the prefix would be assigned to you, and would be common to all your partially branded URLs, i.e. SuperSite URL, PartnerSite URL, Control Panel URL, etc.In case this prefix is not available, you would have to select another.
  4.  

IMPORTANT 

  • Even after your partially branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix would become available for anyone to utilize.
  • If upon changing your prefix, you wish to revert to the same (within this 30 day period), you may do so by following the process outlined above.

Fully Branded URLs

Besides partially Branded URLs, you can point your own URLs to our servers and use those as your Fully Branded URLs. Gossimer allows you to have as many Fully Branded URLs as you wish; however, you would have to create the relevant DNS Record for each of the URL you select.

Setting up your Fully Branded SuperSite URL

This involves the following two steps -

  • Adding relevant DNS record If you have the partially Branded SuperSite URL in the form http://mybrandname.supersite.myorderbox.com and wish to set your fully Branded SuperSite URL as http://products.mybrandname.com, you need to create a CNAME record for products.mybrandname.com to point to partially Branded SuperSite URL mybrandname.supersite.myorderbox.com. The CNAME record would be products.mybrandname.com IN CNAME mybrandname.supersite.myorderbox.com Click here to read how to create a CNAME record >> However, if you wish to point mybrandname.com also to your SuperSite, the process would be slightly different. You need to buy Domain Forwarding for mybrandname.com and point it to products.mybrandname.com, with the URL Masking option enabled. Click here to read about Domain Forwarding service >> This is because if you create a CNAME record for mybrandname.com, you would not be able to use mybrandname.com for email purposes. In other words, it is not possible to have a CNAME record for mybrandname.com and at the same, use mybrandname.com for email purposes. If you wish to have your fully Branded SuperSite URL as http://mybrandname.com and would also like to create email addresses of the type example@mybrandname.com, you need to use the Domain Forwarding option instead of a CNAME record.

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded SuperSite URLs through the Control Panel -
    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on SuperSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your SuperSite.
    5. Next, you may specify any additional URLs you wish to point to your SuperSite. However, for each of these you would have to create a separate CNAME record pointing to Gossimer Servers as created for the Primary SuperSite URL.
    6. Click on Update.

Setting up your Fully Branded PartnerSite URL

This involves the following two steps -

     

  • Adding relevant DNS record If you have the partially Branded URL in the form http://mybrandname.myorderbox.com and wish to set your fully Branded PartnerSite URL as http://some-name.mybrandname.com, you need to create an A record for some-name.mybrandname.com to point to 67.15.184.29. The A record would be -some-name.mybrandname.com IN A 67.15.184.29
    IMPORTANT 

    67.15.184.29 is the actual IP address to which the A record for the fully Branded PartnerSite URL needs to be mapped.

    Click here to read how to create an A record >>

     

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded PartnerSite URLs through the Control Panel -
       

    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on PartnerSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your PartnerSite.
    5. Next, you may specify any additional URLs you wish to point to your PartnerSite. However, for each of these you would have to create a separate A record pointing to Gossimer Servers as created for the Primary PartnerSite URL.
    6. Click on Update.
IMPORTANT 

The SuperSite and PartnerSite contain information about your Partially/Fully Branded SuperSite and PartnerSite URLs. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and stored on the SuperSite and PartnerSite Server respectively. Therefore, after making any change to the SuperSite or PartnerSite URLs, you would need to refresh cache of your SuperSite and PartnerSite. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Reseller Branding.

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15 Mar 10 How do I add Meta Tags to my SuperSite and PartnerSite for better Search Engine Optimization?

For better placement of your SuperSite and PartnerSite in Search Engines, you can specify relevant keywords and website description in the HEAD section of your sites, within META tags.

In order to customize the META tags of your SuperSite and PartnerSite, follow the process outlined below:

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. Here click on the Edit link next to the root.html file
     
  5. You will presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. within the <HEAD></HEAD> tags under the My Modified Content textbox, mention the <META> tags.For Example,<META name=”KEYWORDS” content=”mention,keywords,seperated,by,commas,or,semicolons”>
    <META name=”DESCRIPTION” content=”This is a sample description of your website content”>
     
  6. Click on the Save Changes button to store the changes you have made.
     
  7.  

     

IMPORTANT  

If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.

 

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15 Mar 10 Collaboration Data Objects (CDO)

 

Originally known as Active Messaging, the Collaboration Data Objects (CDO) library allows users to send mails through ASP Scripts.

Collaboration Data Objects (CDO) is Microsoft’s technology for building messaging or collaboration applications or adding these capabilities to existing applications. Part of the Microsoft Exchange Server product, CDO has evolved from what Microsoft formerly called Object Linking and Embedding Messaging and, more recently, Active Messaging.

You can use the sample script provided by Gossimer and tweak it a bit to your requirements, to accept feedback from your website visitors and get the results emailed to you.

You would need to change the Email address in the field objCDOSYSMail.From to any Email address on the domain name on which you are incorporating the script. For example, if your Domain Name is abc.com, then you would define the From Email address as some-name@abc.com. This Email address need not be existing on the Mail Server of abc.com, however, the domain name in the objCDOSYSMail.From has to be yours. You may use an Email address such as Do_Not_reply@abc.com.

The Email address in the objCDOSYSMail.To field needs to be changed to your Email address, where you wish to receive Emails submitted through the form.

Sample Script 

<%
set objCDOSYSMail = Server.CreateObject(“CDO.Message”)
set objCDOSYSCon = Server.CreateObject(“CDO.Configuration”)
‘Out going SMTP server
objCDOSYSCon.Fields(“http://schemas.microsoft.com/cdo/configuration/smtpserverport”)= 25
objCDOSYSCon.Fields(“http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout”)= 60
objCDOSYSCon.Fields.Update
‘Update the CDOSYS Configuration
Set objCDOSYSMail.Configuration = objCDOSYSCon
objCDOSYSMail.From = “some-name@abc.com”
objCDOSYSMail.To = “xyz@abc.com”
objCDOSYSMail.Subject = “Test mail”
objCDOSYSMail.TextBody = “Test Mail”
objCDOSYSMail.Send
Set objCDOSYSMail = Nothing
Set objCDOSYSCon = Nothing
If Err <> 0 Then
Err_Msg = Err_Msg & “<li>Your request was not sent due to the following error: “& Err.Description & “</li>”
End if
%>

 

 

 

IMPORTANT 

The body of the mail should not have bare linefeeds (n). If a bare linefeed is detected, the SMTP service of Microsoft IIS6 (the Web Server running on Gossimer’s Windows servers) will stop delivering any mail and the mails will get struck in the SMTP queue. This is because Microsoft IIS6 strictly follows Internet e-mail standards; and these standards forbid the presence of bare linefeed characters in e-mail messages. Click here for more details >>

For example,

objCDOSYSMail.TextBody = “Thank you for contacting us. We shall get back to you shortly.nKind regardsnabc.com

In the above case, bare linefeeds (n) are being used.

Instead of n, you need to use rn (carriage-return, line-feed). Hence, the correct usage would be -

objCDOSYSMail.TextBody = “Thank you for contacting us. We shall get back to you shortly.rnKind regardsrnabc.com

 

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12 Mar 10 How can I remove the Resellers tab from my SuperSite?

In case you run a retail-only business, you can configure your SuperSite to cater only to end Customers by removing all Reseller-related content from your SuperSite. In order to do so, all you need to do is hide the Resellers section from the JavaScript menu just below the header in your SuperSite.

Hiding the Resellers menu is very simple, all you need to do is to comment the main line of code that defines the Resellers menu. Click here to read how >>.

The code defining the Resellers menu commented in the fashion illustrated below, would conceal the menu on your SuperSite.


 /* aI(“align=center;text=Resellers;url=reseller.php?action=partnersite;target=_blank;image=getImage.php?src=menu-end-cover.gif;_quot;); */
 

resellertab How can I remove the Resellers tab from my SuperSite?

IMPORTANT

The Resellers menu is placed at the the end of the menu bar, and ends in curved edges. Commenting the code for the Resellers section would hide the menu, but also leave sharp edges at the right extremity of the main menu.

In order to preserve the look of the main menu, you would have to append the code that lends the curvature, to the menu immediately preceding the Resellers menu. (This would be the Business Solutions menu by default, or any other menu if you have switched the order in which the menu items are displayed.) The patch of code you need to append to the menu is:

image=getImage.php?src=menu-end-cover.gif;<_font>

To lend curved edges to the Business solutions menu, simply modify the code that defines the menu, like so


 aI(“align=center;showmenu=Business Solutions;text=Business Solutions;image=getImage.php?src=menu-end-cover.gif;_quot;);
 

This will ensure that the menu is displayed appropriately.

noresellertab How can I remove the Resellers tab from my SuperSite?

 

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12 Mar 10 How do I monitor my account for Data Transfer overages?

To monitor your data transfer limit you can use the Web Statistics for your website, which Gossimer provides you free of cost. The web statistics, or webstats, provide you detailed information about visits to your website, including the data transfer generated by them (bandwidth). These statistics are generated once a day, and are maintained on an hourly, weekly and monthly basis.

You can view your web stats at http://<yourdomainname>/webstats.

Alternatively, you can monitor your data transfer overages through your Website management interface. To do so, follow the steps mentioned below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, you will see Usage statistics for your website, which also includes the data transfer (in Mb/month).

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10 Mar 10 How can I Add/Edit my own HTML pages in the Supersite and PartnerSite?

In addition to the modifying the default HTML pages, you can as mentioned below:       

       

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >> 
  2. Under the My Languages SuperSite/PartnerSite section, click on the Manage Site button besides the Language SuperSite/PartnerSite, where you wish to add/edit your HTML pages.
  3. Click on the Edit Content button. Then click on the Browse link besides the MyUploadedPages folder.

Adding your own HTML pages 

        

  1. Click on the Add your own HTML page button on the top right-hand corner of this page. 
  2. Here, enter a name for the file/page that you are adding, and add the HTML content of your page in the text-field provided. 
  3. Once you have entered the content, click on Save Changes button. The page will be uploaded to your site, can now be viewed from http://<your supersite url>/content.php?action=mypages&page=<page name> or http://<your partnersite url>/content.php?action=mypages&page=<page name>, as appropriate.
  4. After uploading your own HTML page, you would need to link it from some existing HTML page on your SuperSite/PartnerSite using the Advanced HTML editing mode.
  5.  

     

     

     

Editing HTML pages added by you 

        

  1. Click on the Edit link next to the HTML page you wish to modify. 
  2. Make changes to the original content of your file as desired.
  3. Click on Save Changes.
  4.  

     

     

     

IMPORTANT       

  1. An HTML page added by you will be specific to the Language SuperSite/PartnerSite under which it has been added. 
  2. If you have multiple Language SuperSites/PartnerSites and wish to display your HTML page in each Language SuperSite/PartnerSite, you need to add the page (with language specific content) under each Language SuperSite/PartnerSite.
  3. If a specific HTML page added by you (in a particular Language SuperSite/PartnerSite) is no longer required, the same can be deleted by clicking the Delete button next to that HTML page in individual Language SuperSite/PartnerSite. Even if you have added your own page in multiple Language SuperSites/PartnerSites with the same file name, deleting the page under a particular Language SuperSite/PartnerSite will not affect the page in the other Language SuperSites/PartnerSites.

 

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10 Mar 10 Displaying Announcements in your Sub-Resellers and/or Customers Control Panels

You can post Notices within your Sub-Resellers and Customers Control Panels, by using the Announcements feature in your Reseller Admin Control Panel. These announcements could be on various topics ranging from Upcoming/Ongoing Discounts, Feature releases, Downtime notices, etc.

Upon setting an announcement, it would appear as a full page announcement (like a splash page) to your Sub-Resellers and Customers in their Control Panel, the moment they login, until the Announcement expiry date passes. The full page Announcement is displayed to your Sub-Resellers and/or Customers only the first time they login and then onwards appear in the Announcements box on the first page of their Control Panel. This Announcements box only displays the latest 3 notices and then archives these announcements under Help -> Announcements in their Control Panel.

 

Adding an Announcement

1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller

2. Click on Customers -> Announcements or Sub-Resellers -> Announcements to post separate notices for them. Alternatively, you can set the same notice for both types of users, by visiting either of the above paths and toggling the Show Announcement to options while Adding an Announcement.

3. Click on Add

4. In the Announcement Details form, enter the following details before saving the changes by clicking on the Submit button

  • Title - This is the main heading under which the Announcement will be displayed in plain text to your Sub-Resellers/Customers.
     
  • Teaser - This is a short text summary of the Announcement and is displayed next to the Title.
     
  • Body - Here you can mention the complete content of your Announcement in HTML. You would have to define Line Breaks by specifying appropriate tags like <br> or <br />, while paragraphs need to be enclosed within <p> and </p> tags.
     
  • Start Date - This is the date from when you want an Announcement to start appearing in your Sub-Resellers and/or Customers Control Panels. By default the drop down shows the next day but it allows you to select either today’s date or any day in the future. You can not select a date in the past. If you select a date in the future, then the  Announcement would start appearing from that date. The Start Time by default is 12.00.01 am GMT/UTC.
     
  • Expiry Date - This is the date from when you want to stop showing this Announcement to your Sub-Resellers and/or Customers. The Expiry Time by default is 11.59.59 pm GMT/UTC.
     
  • Show Announcement to - You can choose to display an Announcement to either your Sub-Resellers or Customers or both, by selecting the appropriate radio button.
     
  • Select Don’t show this Announcement to my Sub-Reseller/Customer who signs up after the Announcement Start Date, if you are announcing something (like a Sale or Discount offer) to any Sub-Resellers and/or Customers who have signed up before the Announcement starts showing up.

Upon adding the Announcement, it would start appearing in your Sub-Resellers and/or Customers Control Panel from the Start Date at 12.00.01 am GMT/UTC.

 

Modifying an Announcement

You may modify your Announcement at anytime before the Start Date, by following the below mentioned process:

1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller

2. Click on Customers -> Announcements or Sub-Resellers -> Announcements depending upon whether you wish to modify your Sub-Reseller’s or your Customer’s Announcement.

3. Click on the Announcement that you wish to modify and hit the Modify button.

4. Make the requisite modifications and Submit the same.
 

IMPORTANTIf you wish to modify an announcement whose Start Date has already passed, then you have to Delete it and add the corrected announcement.

 

Deleting an Announcement

You may delete your Announcement at anytime after posting it. Follow the below mentioned process to delete your announcement:

1. Login to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller

2. Click on Customers -> Announcements or Sub-Resellers -> Announcements depending upon whether you wish to modify your Sub-Reseller’s or your Customer’s Announcement.

3. Click on the Announcement that you wish to delete and hit the Delete button.

4. Confirm the deletion by clicking on the Ok button to delete the announcement.

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09 Mar 10 How do I set my Branded Name Servers?

We provide you with a FREE set of Partially Branded Name Servers for all the web services that you sell. These Name Servers are hosted on Servers provided by us. These will be used by your Customers if they choose to buy any of your other services for their domain names, through Gossimer. As such, you can customize these Name Servers only if you’ve signed up for the additional services viz., Domain Forwarding, Email Forwarding and Managed DNS.

You can alternatively choose to have your own Fully Branded Name Servers pointed to ours and use them instead. This can be accomplished by following this process:-

1. Login into your Reseller Control panel from http://manage.gossimer.biz/reseller.

2. Go to Settings -> Name servers and select one of the following options

I. Partially Branded Name Servers

You will be given 4 Partially Branded Name Servers, of the form

<prefix>.mercury.orderbox-dns.com
<prefix>.venus.orderbox-dns.com
<prefix>.earth.orderbox-dns.com
<prefix>.mars.orderbox-dns.com

This <prefix> is the same as the one used for your Partially Branded Storefront URL i.e., <prefix>.myorderbox.com. Click here to know how to modify your Partially Branded Storefront URL >>
 

II. Fully Branded Name Servers

If you want Fully Branded Name Servers, then you would have to create A records pointing to the IP addresses mentioned below.

Thus, if you wish your Fully Branded Name Servers in the form

ns1.mydomainname.com.
ns2.mydomainname.com.
ns3.mydomainname.com.
ns4.mydomainname.com.

Then, you would have to create Address (A) Records for each of your Name Servers, as shown below

  • ns1.mydomainname.com: Create 3 A Records for this Name Server, each pointing to a unique IP Address from among these – 67.15.47.189, 67.15.253.220, 67.15.253.251
     

  • ns2.mydomainname.com: Create 3 A Records for this Name Server, each pointing to a unique IP Address from among these – 74.54.56.227, 74.54.56.231, 74.54.56.236
     

  • ns3.mydomainname.com: Create 3 A Records for this Name Server, each pointing to a unique IP Address from among these – 67.15.47.188, 67.15.253.219, 67.15.253.252
     

  • ns4.mydomainname.com: Create 3 A Records for this Name Server, each pointing to a unique IP Address from among these – 66.249.5.25, 66.249.5.105, 66.249.5.122
     

In addition to this, you would also have to create Child Name Servers for your Domain Name i.e., you would have to create Child Name Servers (Register Name Servers) for mydomainname.com, using the IP Addresses mentioned above.

Create/Register all Child Name Servers with the following IP Addresses -

  • ns1.mydomainname.com: Create 3 Child Name Servers for this domain name with the same Host Name, each pointing to a unique IP Address from among these – 67.15.47.189, 67.15.253.220, 67.15.253.251
     

  • ns2.mydomainname.com: Create 3 Child Name Servers for this domain name with the same Host Name, each pointing to a unique IP Address from among these – 74.54.56.227, 74.54.56.231, 74.54.56.236
     

  • ns3.mydomainname.com: Create 3 Child Name Servers for this domain name with the same Host Name, each pointing to a unique IP Address from among these – 67.15.47.188, 67.15.253.219, 67.15.253.252
     

  • ns4.mydomainname.com: Create 3 Child Name Servers for this domain name with the same Host Name, each pointing to a unique IP Address from among these – 66.249.5.25, 66.249.5.105, 66.249.5.122
     

Reference:

Click here to know how to create Child Name Servers if you have registered mydomainname.com with Gossimer >>
Click here to know how to set your Name Servers as your Customers Default Name Servers while registering domain names >>

IMPORTANT

It is imperative that you create and use all Name Servers since these Name Servers are distributed in various Data Centres around the World and in case any one of the Name Servers is down, you and your Customers will not be impacted by this.

 

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08 Mar 10 ASPSmartUpload Component

 

ASPSmartUpload is an Active Server component which enables an ASP application to accept, save and manipulate files uploaded through a browser. The files are uploaded via a HTML POST form with one or more <INPUT TYPE=FILE> tags. The <FORM> tag must contain the attribute ENCTYPE=”multipart/form-data”. All Gossimer Windows Hosting packages have support enabled for ASPSmartUpload component. You can use the sample script provided below and tweak it a bit to suit your requirements.

 

Upload Script (Upload.asp)

<%
// Variables

Dim mySmartUpload
Dim intCount

// Object creation

Set mySmartUpload = Server.CreateObject(“aspSmartUpload.SmartUpload”)

// Upload

mySmartUpload.Upload

// Save the files in a folder on the web server

intCount = mySmartUpload.Save(“C:WHBSitesyourdomainname.comdatafiles”)

// Display the number of files uploaded

Response.Write(intCount & ” file(s) uploaded to C:WHBSitesyourdomainname.comdatafiles”)
%>

HTML form for uploading up to 3 files

<HTML>
<BODY BGCOLOR=”#FFFFFF”>
<FORM METHOD=”POST” ENCTYPE=”multipart/form-data” ACTION=_quot;Upload.asp_quot;_gt;
<INPUT TYPE=”FILE” NAME=”FILE1″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE2″ SIZE=”50″><BR>
<INPUT TYPE=”FILE” NAME=”FILE3″ SIZE=”50″><BR>
<INPUT TYPE=”SUBMIT” VALUE=”Upload!”>
</FORM>
</BODY>
</HTML>

 

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