26 Aug 10 How do I start using my Email forwarding service?
Once you have started using the Email Forwarding service, you need to take the following steps to start using it:
A. Change the Name servers of your Domain name to our Name servers.
For your Mail forwarding service to work, it is essential that all queries for mail addresses on your Domain name should reach our Mail Forwarding server, which would further redirect mails destined for these addresses to the destination you have specified.
Thus, it is vital that after you have bought the service for a particular Domain name, you need to change the Name servers for this Domain name to our Name servers.
Follow the process outlined below to know what Name servers you need to use:
- Login to your Control Panel and search for the Domain name for which you have purchased the Mail Forwarding service.
- In the Order List View that appears, click on that particular Domain Name.
- In the details view, click on View Name Server Details.
- Here, you would find the list of Name servers you need to set for your Domain name.
If the Domain name for which you have purchased this service is registered with Gossimer, refer to the article on Modifying Name servers to learn how to go about changing your Name servers.
OR
Create an MX record for your Domain name pointing to our Mail Forwarding Server
B. Create Email forwards, and other forwarding settings. Click here to find out how
Tags: Changing Your Name, Control Panel, Create Email, Details View, Domain Name, Email Forwarding Service, Email Forwards, Email Service, Mail Addresses, Mail Forwarding, Mail Forwarding Server, Mail Forwarding Service, Mail Order, Mail Server, Mail Service, Mx Record, Name, Name Server, Name Servers, Queries, Server Details, Servers
21 Aug 10 File extensions that are not allowed as attachments
| From a security perspective, Gossimer, LLC Mail Server would reject inbound mails containing attachments with any of the following file extensions -
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Tags: Ade, Adt, Asd, Asx, Chm, Csc, Csh, Hta, Mail Server, Mde, Mht, Nws, Pcd, Pgm, Prg, Security Perspective, Shs, Vbe, Wsc, Xms
17 Aug 10 What is Managed DNS? Which types of Resource Records does Gossimer allow?
The Domain Name System [DNS] is a distributed database, arranged hierarchically, containing records for domain names. The DNS system’s main aim is to match a domain name to an IP Address. In order to fulfill this role, the DNS Server contains Records [called Resource Records] in a Zone File, which contains the domain name and IP address mappings for computers contained within that Zone. All Resource Records have a TTL [Time To Live], specifying the number of seconds other DNS servers and applications are allowed to cache the record.
Most Web Hosting companies do not provide you with an interface to manage your own DNS Records and/or the ability to select multiple providers for various Services like Web Hosting, Mail Hosting, etc..
Gossimer gives you complete control over the following Resource Records by using our Managed DNS Service:
I. Address Record [A Record]
The A Record is the most basic and the most important DNS record type. They are used to translate human friendly domain names such as “www.domain.com” into IP-addresses such as 1.2.3.4 (machine friendly numbers).
When you wish to host your domain name, you will be provided with an IP address that needs to be set as an A Record for that particular domain name.
II. Mail Exchanger [MX] Record
A MX Record identifies the mail server(s) responsible for a domain name. When sending an e-mail to user@xyz.com, your mail server must first look up the MX Record for xyz.com to see which mail server actually handles mail for xyz.com (this could be mail.xyz.com – or someone else’s mail server like mail.isp.com). Then it looks up the A Record for the mail server to connect to its IP-address.
A MX Record has a Preference number indicating the order in which the mail server should be used (only relevant when multiple MX Records are defined for the same domain name). Mail servers will attempt to deliver mail to the server with the lowest preference number first, and if unsuccessful continue with the next lowest and so on.
III. Canonical Name [Alias / CNAME] Record
CNAME Records are domain name aliases. Often computers on the Internet have multiple functions such as Web Server, FTP Server, Chat Server, etc. To mask this, CNAME Records can be used, to give a single computer multiple names (aliases).
Sometimes companies register their multiple domain names for their brand-names but still wish to maintain a single website. In such cases, a CNAME Record maybe used to forward traffic to their actual website. For example, www.abc.in could be CNAMEd to www.abc.com.
The most popular use of the CNAME Record type, is to provide access to a Web Server using both the standard www.domain.com and domain.com (without the www). This is usually done by adding a CNAME-record for the www name pointing to the short name [while creating an A Record for the short name (without www)].
CNAME Records can also be used when a computer or service needs to be renamed, to temporarily allow access through both the old and new name.
IV. Authoritative Name Server [NS] Record
NS Records identify DNS servers responsible (authoritative) for a Zone. A Zone should contain one NS Record for each of its own DNS servers (primary and secondaries). This mostly is used for Zone Transfer purposes (notify). These NS Records have the same name as the Zone in which they are located.
But the most important function of the NS Record is Delegation. Delegation means that part of a domain is delegated to other DNS servers.
You can also delegate sub-domains of your own domain name (such as subdomain.yourname.com) to other DNS servers. An NS Record identifies the name of a DNS server, not the IP Address. Because of this, it is important that an A Record for the referenced DNS server exists, otherwise there may not be any way to find that DNS server and communicate with it.
If a NS Record delegates a sub-domain (subdomain.yourname.com) to a DNS Server with a name in that sub-domain (ns1.subdomain.yourname.com), an A Record for that server (ns1.subdomain.yourname.com) must exist in the Parent Zone (yourname.com). This A Record is referred to as a Glue Record, because it doesn’t really belong in the Parent Zone, but is necessary to locate the DNS Server for the delegated sub-domain.
V. Text [TXT] Record
A Text Record provides the ability to associate some text with a domain or a subdomain. This text is meant to strictly provide information and has no functionality as such. A TXT Record can store upto 255 characters of free form text. This record is generally used to convey information about the zone. Multiple TXT records are permitted but their order is not necessarily retained.
For example, you may add a TXT Record for yourname.com with the value as “This is my mail server”. Here if anybody was checking ALL or TXT records of yourname.com, they would notice the above text appearing in the TXT record.
TXT Record is also used to implement the Sender Policy Framework (SPF) and DomainKeys specifications.
Sender Policy Framework (SPF)
Sender Policy Framework is an extension to the Simple Mail Transfer Protocol (SMTP). SPF allows software to identify and reject forged addresses in the SMTP MAIL FROM (Return-Path), a typical nuisance in e-mail spam.
SPF allows the owner of a domain to specify their mail sending policy, e.g. which mail servers they use to send mail from their domain. The technology requires two sides to work in tandem -
i. the domain owner publishes this information in an TXT Record in the domain’s DNS zone, and when someone else’s mail server receives a message claiming to come from that domain, then
ii. the receiving server can check whether the message complies with the domain’s stated policy. If, for example, the message comes from an unknown server, it can be considered a fake.
DomainKeys
DomainKeys is an e-mail authentication system (developed at Yahoo!) designed to verify the authenticity of the E-mail sender and the message integrity (i.e,. the message was not altered during transit). The DomainKeys specification has adopted aspects of Identified Internet Mail to create an enhanced protocol called DomainKeys Identified Mail (DKIM).
VI. Start of Authority [SOA] Parameters
Each Zone contains one SOA Record, which holds the following parameters for the Zone -
Name of Primary DNS Server - The domain name of the Primary DNS Server for the Zone. The Zone should contain a matching NS Record.
Mailbox of the Responsible Person – The email address of the person responsible for maintenance of the Zone.
Serial Number - Used by Secondary DNS Servers to check if the Zone has changed. If the Serial Number is higher than what the Secondary Server has, a Zone Transfer will be initiated. This number is automatically increased by our Servers when changes to the Zone or its Records are made.
Refresh Interval - How often Secondary DNS Servers should check if changes are made to the zone.
Retry Interval - How often Secondary DNS Server should retry checking, if changes are made – if the first refresh fails.
Expire Interval - How long the Zone will be valid after a refresh. Secondary Servers will discard the Zone if no refresh could be made within this interval.
Minimum (Default) TTL - Used as the default TTL for new records created within the zone. Also used by other DNS Server to cache negative responses (such as record does not exist, etc.).
Tags: Complete Control, delegate, DNS, DNS system, Dns Record Type, Dns Records, Dns Server, Dns Servers, Dns Service, Domain Name System, Domain Names, Domain Owner, E Mail, Internet Mail, Ip Address, Mail Exchanger, Mail Hosting, Mail Server, Mail Servers, Mappings, Mx Record, Mx Records, Resource Records, Sending Mail, Server Mail, SOA, unknown server, Web Hosting, Web Hosting Companies, Web Mail, Web Server, www.abc.com, www.abc.in, www.domain.com, Yahoo!
15 Aug 10 What is Free DNS? Which types of Resource Records does ResellerClub allow?
The Domain Name System [DNS] is a distributed database, arranged hierarchically, containing records for domain names. The DNS system’s main aim is to match a domain name to an IP Address. In order to fulfill this role, the DNS Server contains Records [called Resource Records] in a Zone File, which contains the domain name and IP address mappings for computers contained within that Zone. All Resource Records have a TTL [Time To Live], specifying the number of seconds other DNS servers and applications are allowed to cache the record.
Most Web Hosting companies do not provide you with an interface to manage your own DNS Records and/or the ability to select multiple providers for various Services like Web Hosting, Mail Hosting, etc..
Gossimer, LLC gives you complete control over the following Resource Records by using our Free DNS Service:
I. Address Record [A Record]
The A Record is the most basic and the most important DNS record type. They are used to translate human friendly domain names such as “www.domain.com” into IP-addresses such as 1.2.3.4 (machine friendly numbers).
When you wish to host your domain name, you will be provided with an IP address that needs to be set as an A Record for that particular domain name.
II. Mail Exchanger [MX] Record
A MX Record identifies the mail server(s) responsible for a domain name. When sending an e-mail to user@xyz.com, your mail server must first look up the MX Record for xyz.com to see which mail server actually handles mail for xyz.com (this could be mail.xyz.com – or someone else’s mail server like mail.isp.com). Then it looks up the A Record for the mail server to connect to its IP-address.
A MX Record has a Preference number indicating the order in which the mail server should be used (only relevant when multiple MX Records are defined for the same domain name). Mail servers will attempt to deliver mail to the server with the lowest preference number first, and if unsuccessful continue with the next lowest and so on.
III. Canonical Name [Alias / CNAME] Record
CNAME Records are domain name aliases. Often computers on the Internet have multiple functions such as Web Server, FTP Server, Chat Server, etc. To mask this, CNAME Records can be used, to give a single computer multiple names (aliases).
Sometimes companies register their multiple domain names for their brand-names but still wish to maintain a single website. In such cases, a CNAME Record maybe used to forward traffic to their actual website. For example, www.abc.in could be CNAMEd to www.abc.com.
The most popular use of the CNAME Record type, is to provide access to a Web Server using both the standard www.domain.com and domain.com (without the www). This is usually done by adding a CNAME-record for the www name pointing to the short name [while creating an A Record for the short name (without www)].
CNAME Records can also be used when a computer or service needs to be renamed, to temporarily allow access through both the old and new name.
IV. Authoritative Name Server [NS] Record
NS Records identify DNS servers responsible (authoritative) for a Zone. A Zone should contain one NS Record for each of its own DNS servers (primary and secondaries). This mostly is used for Zone Transfer purposes (notify). These NS Records have the same name as the Zone in which they are located.
But the most important function of the NS Record is Delegation. Delegation means that part of a domain is delegated to other DNS servers.
You can also delegate sub-domains of your own domain name (such as subdomain.yourname.com) to other DNS servers. An NS Record identifies the name of a DNS server, not the IP Address. Because of this, it is important that an A Record for the referenced DNS server exists, otherwise there may not be any way to find that DNS server and communicate with it.
If a NS Record delegates a sub-domain (subdomain.yourname.com) to a DNS Server with a name in that sub-domain (ns1.subdomain.yourname.com), an A Record for that server (ns1.subdomain.yourname.com) must exist in the Parent Zone (yourname.com). This A Record is referred to as a Glue Record, because it doesn’t really belong in the Parent Zone, but is necessary to locate the DNS Server for the delegated sub-domain.
V. Text [TXT] RecordA Text Record provides the ability to associate some text with a domain or a subdomain. This text is meant to strictly provide information and has no functionality as such. A TXT Record can store upto 255 characters of free form text. This record is generally used to convey information about the zone. Multiple TXT records are permitted but their order is not necessarily retained.
For example, you may add a TXT Record for yourname.com with the value as “This is my mail server”. Here if anybody was checking ALL or TXT records of yourname.com, they would notice the above text appearing in the TXT record.
TXT Record is also used to implement the Sender Policy Framework (SPF) and DomainKeys specifications.
Sender Policy Framework (SPF)
Sender Policy Framework is an extension to the Simple Mail Transfer Protocol (SMTP). SPF allows software to identify and reject forged addresses in the SMTP MAIL FROM (Return-Path), a typical nuisance in e-mail spam.
SPF allows the owner of a domain to specify their mail sending policy, e.g. which mail servers they use to send mail from their domain. The technology requires two sides to work in tandem -
i. the domain owner publishes this information in an TXT Record in the domain’s DNS zone, and when someone else’s mail server receives a message claiming to come from that domain, then
ii. the receiving server can check whether the message complies with the domain’s stated policy. If, for example, the message comes from an unknown server, it can be considered a fake.
DomainKeys
DomainKeys is an e-mail authentication system (developed at Yahoo!) designed to verify the authenticity of the E-mail sender and the message integrity (i.e,. the message was not altered during transit). The DomainKeys specification has adopted aspects of Identified Internet Mail to create an enhanced protocol called DomainKeys Identified Mail (DKIM).
VI. Start of Authority [SOA] Parameters Each Zone contains one SOA Record, which holds the following parameters for the Zone -
Name of Primary DNS Server - The domain name of the Primary DNS Server for the Zone. The Zone should contain a matching NS Record.
Mailbox of the Responsible Person – The email address of the person responsible for maintenance of the Zone.
Serial Number - Used by Secondary DNS Servers to check if the Zone has changed. If the Serial Number is higher than what the Secondary Server has, a Zone Transfer will be initiated. This number is automatically increased by our Servers when changes to the Zone or its Records are made.
Refresh Interval - How often Secondary DNS Servers should check if changes are made to the zone.
Retry Interval - How often Secondary DNS Server should retry checking, if changes are made – if the first refresh fails.
Expire Interval - How long the Zone will be valid after a refresh. Secondary Servers will discard the Zone if no refresh could be made within this interval.
Minimum (Default) TTL - Used as the default TTL for new records created within the zone. Also used by other DNS Server to cache negative responses (such as record does not exist, etc.).
Tags: Complete Control, DNS system, Dns Record Type, Dns Records, Dns Server, Dns Servers, Domain Name System, Domain Names, E Mail, Free Dns Service, Ip Address, Ip Addresses, Mail Exchanger, Mail Server, Mail Servers, Mappings, Mx Record, Mx Records, Resource Records, Server Mail, Web Hosting Companies
09 Aug 10 Outlook Express
Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account.
1. Start Outlook Express 6.0. On the Tools menu, click Accounts.
2. In the Internet Accounts dialog box, click Add, and then click Mail.
3. In the Display name box, type the name that you want others to see when you send a message, and then click Next.
4. In the E-mail address box, type the e-mail address for the account that you are using (for example, user@yourdomainname.com), and then click Next.
5. Under E-mail Server Names, click the appropriate incoming e-mail server type (Post Office Protocol version 3 [POP3] is the default type).
6. Incase you selected POP3 as the incoming mail server in the above step, enter the Incoming mail server as pop.yourdomainname.com. If you selected IMAP as the incoming mail server, then the mail server you need to use is imap.yourdomainname.com. The SMTP server address in any case will be entered as smtp.yourdomainname.com. Once this is done, click Next.
7. Type your complete email address and password in the Account name and Password boxes respectively and then click Next.
8. The next window that you see reads “Congratulations, you have successfully entered all of the information required to set up your account. To save these settings, click Finish.
9. Now again open the Internet Accounts dialog box referring to steps 1 and 2. In the Mail view, you will see the Account you have just added. Now you need to click Properties.
10. Under the Servers tab, you need to check the checkbox My server requires authentication placed under Outgoing Mail Server. Once this is done, click Apply and close the Internet Accounts dialog box.
11. Now under Send/Receive button, click on Send and Receive All and the mails will be download and visible when you click on Inbox which is located in the List of Local Folders as shown below.
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.
To circumvent this, Gossimer allows you to use an alternate port 2525 for sending mails if port 25 is blocked -
a. In Outlook Express, on the Tools menu, click Accounts.
b. Select the email account you wish to modify and click Properties.
c. Under the Advanced tab, replace the default port number 25 with the alternate port number 2525 in the field provided for Outgoing mail (SMTP).
d. Click OK and then Close to save the changes.
Tags: Internet Accounts dialog box referring, Internet Accounts dialog box, Isp, ISPs block port, Mail Server, Microsoft, Outgoing Mail Server/SMTP Service, Post Office
03 Aug 10 Entourage 2004
Follow the steps detailed below to use Entourage 2004 to send/receive emails.
1. Start Entourage. Click Tools -> Accounts.
2. In the Accounts window, click New.
3. The Account Setup Assistant will start. Click the Configure account manually button.
4. In the New Account dialog box, select the Account type as POP or IMAP as per your choice.
5. Provide the relevant information in the following fields -
- Account name – you can enter any name via which you would like to refer this mailbox (Sales, Support, etc.)
- Name – the name that you want others to see when you send a message
- E-mail address – your email address such as user@yourdomainname.com
- Account ID – your email address such as user@yourdomainname.com
- POP/IMAP Server (Incoming Server) - pop.yourdomainname.com if you choose POP and imap.yourdomainname.com if you choose IMAP
- Password – password for your email account
- SMTP server – smtp.yourdomainname.com
Then, click the Click here for advanced sending options button under Sending mail section.
6. Select the checkbox labeled SMTP server requires authentication and set authentication to Use same settings as receiving mail server.
7. Click OK in the Edit Account window and then close the Accounts window to save your settings. Your account is now configured to send and receive mails.
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.
To circumvent this, Gossimer allows you to use an alternate port 2525 for sending mails if port 25 is blocked -
a. In Entourage, on the Tools menu, click Accounts.
b. In the Accounts window, the email account configured is listed. Select the account and click Edit.
c. This will bring up the Edit Account window.
Click the Click here for advanced sending options button under Sending mail section.
d. In the Override default SMTP port field, replace the default port number 25 with the alternate port number 2525.
e. Click OK in the Edit Account window to save the changes.
Tags: Account Id, Account Setup Assistant, Account Smtp, Authentication, Checkbox, Click Tools, Default Port, E Mail, Elect, Email Account, Entourage, Gossimer, Imap, Incoming Server, Isp, ISPs block port, Mail Section, Mail Server, Outgoing Mail Server/SMTP Service, Outgoing Mail Server, Section 6, Sending Mail, Server Pop, Server Smtp
Gossimer Promotions and Announcements
- TechSupport Notifications February 28, 2010Technical support information and notifications […]
- PHP4 Discontinuation - 18th September September 7, 2009As announced earlier, PHP4 will not be supported on our Linux Hosting Servers from the 18th of September, 2009. Please pass on this information to your Customers and Resellers to ensure that they can update their websites to work with PHP5. […]
- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
- Live Chat Product Discontinuation - Moved to 18th August August 16, 2009Based on feedback that we received from several Resellers, we have decided to postpone the Live Chat discontinuation to the August of 18th, 2009 at 12:30 UTC. From the 18th of August, it will not be possible to purchase new Live Chat packages but exisiting packages will continue to function normally. […]