Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Follow the process mentioned below to modify the password for any of your MySQL Database Users:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose password you wish to modify.
6. In the User details view that follows, click on Modify.
7. Here, enter the new password, and click Submit.
IMPORTANT
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
Tags: Changing Password, Control Panel, Database Manager, Database Name, Database User, Database Users, Databases, Details View, Domain Name, Manage Web Hosting Service, Management Interface, Mysql Database, Password Database, Power Tool, Search Results, Space Utilization, Toolbar, View 3, Web Hosting package, Web Hosting Service, Website Management
As a security measure, you can restrict your Users’ access to your Databases such that they can only connect to them from particular hosts (computer networks). This would help you in preventing unauthorized access to your database.
Gossimer allows you to specify one of three levels of restriction upon database users:
- Allow User to Connect from any Host: Selecting this option would allow unrestricted access to the Database for that User.
- Allow User to Connect from this Server only: Selecting this option would mean that the User would have to connect to the Database from the system itself, and would be unable to use other Database applications from external hosts.
- Specify Hosts: You can specify the hosts from which the Users can connect to the Database. Entering the allowed Hostnames or IP Addresses in a comma-separated format would prevent the User from accessing the database from any other location.
You can specify access restrictions for a database user on creation of the user account itself. Click here to read how to add a MySQL database user >>
However, if you had not done so and wish to do it now, or wish to modify the existing restrictions, follow the process mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose access you wish to restrict.
6. In the User details view that follows, click on Modify.
7. Now, select the radio-button adjacent to the restriction you wish to impose upon the user.
8. Click on Submit to effect the changes.
IMPORTANT
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
Tags: Computer Networks, Database Applications, Database Manager, Database Name, Database User, Database Users, Details View, External Hosts, Gossimer, Gt 2, Hostnames, Ip Addresses, Manage Web Hosting Service, Management Interface, Mysql Database, Security Measure, Space Utilization, Unauthorized Access, View 3, Web Hosting package, Web Hosting Service, Website Management
Follow the below mentioned process to install the PHP-Nuke Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the PHP-Nuke Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install PHP-Nuke, click on Install link under the Status column.
6. In order to install the PHP-Nuke Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
iv. Directory Name – you need to input a new sub-directory name where you want the PHP-Nuke Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the PHP-Nuke installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
7. Click on the Install button to complete the PHP-Nuke installation.
Besides the above information, you need to provide a few details about the PHP-Nuke Administrator:
1. Admin Name – This is the name of the person who will be administering the PHP-Nuke installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the PHP-Nuke Power tool.
Once PHP-Nuke is installed, you can click on the View link under the Details column, to view the details related to PHP-Nuke.
IMPORTANT
URL of the PHP-Nuke Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the PHP-Nuke Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
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| Installing / Reinstalling Tandem Server
Follow the below mentioned process to install / reinstall the Tandem Server Power Tool on your website:
- Login to your Control Panel, search for the domain name for which you have purchased this Windows Hosting package and proceed to the Order Details view. Click here to know how >>
- Click on the Manage Web Hosting Service button in the lower toolbar. This will bring up the Admin Area for the hosting package.
IMPORTANT
Confirm that you have sufficient Web Space before proceeding with the Tandem Server installation / reinstallation, by referring to the information provided in the Admin Area. Should you not have enough Web Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
- Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
- In order to install Tandem Server, click on Install link under the Status column corresponding to the Tandem Server Power Tool.If Tandem Server has already been installed, a Reinstall link would be displayed under the Status column. Click on this link if you need to reinstall Tandem Server, for some reason.
Configuring your website post installation / reinstallation
- Have the main page of your website named as default.aspx and set it as the default page for your website. Click here to read how to set a default page for your website >>
IMPORTANT
If you happen to reinstall Tandem Server, you would be required to re-configure your website by following steps below.
- Access your website in a browser.
- Create an admin login through the link provided.
- Configure your website through the admin login.
Uninstalling Tandem Server
Due to the complexities involved, uninstallation of Tandem Server is currently not supported on Gossimer, LLC Web Servers. |
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Follow the below mentioned process to install the WordPress Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the WordPress Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install WordPress, click on Install link under the Status column.
6. In order to install the WordPress Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
iv. Directory Name – you need to input a new sub-directory name where you want the WordPress Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the WordPress installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
7. Click on the Install button to complete the WordPress installation.
Besides the above information, you need to provide a few details about the WordPress Administrator:
1. Admin Name – This is the name of the person who will be administering the WordPress installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the WordPress Power tool.
Once WordPress is installed, you can click on the View link under the Details column, to view the details related to WordPress.
IMPORTANT
URL of the WordPress Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the WordPress Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
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Gossimer Windows Hosting Control Panel allows you to shrink a MS SQL database. The process is explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database you wish to manage.
6. Click Shrink Database to complete the process.
Tags: Control Panel, Database Hosting, Database Manager, Databases, Details View, Domain Name, Gt 2, Manage Web Hosting Service, Management Interface, Microsoft Windows, Ms Sql Database, SQL, Sql Hosting, View 3, Web Hosting Service, Web Service, Website Management, Windows Hosting
This is a feature exclusive to Gossimer, and is available ONLY with our Linux Hosting Packages. Using this feature, you can have your own branded extensions for web pages on your site, and assign them to any file types. For instance, you can choose to name your Excel files with the extension .data, or your image files .picture and so on!
Assigning branded file extensions
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> Add Branded Extension.
5. Here, in the File Extension field, specify your custom file extension e.g. .brand, .mine or any other extension you wish to have for a particular Content Type.
6. Choose the appropriate content type for which you wish to apply that extension. You can either choose one from the existing types or add your own content type.
7. Once you have specified these details, click on Add Branded Extension.
Modifying branded file extensions
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Branded File Extensions -> List Branded Extensions.
3. Click on the File Extension link to go to the Branded Extension Details page for that specific extension.
4. Modify the File Extension and/or Content Type for this extension, and click on Modify Branded Extension.
Disabling branded file extensions
1. Perform steps 1-2 mentioned in the above (modifying branded file extensions) process.
2. Select the checkbox adjacent to one or more file extensions which you wish to disable.
3. Click on Delete button and confirm the action by clicking on OK.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
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Once you have installed 4images on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the 4images Power Tool.
6. This would present you the following details about your current installation
- 4images Version
- 4images Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- 4images URL
- Admin URL
Tags: Control Panel, Database Name, Details View, Directory Name, Domain Name, Glimpse, Gt 2, Gt Power, Installation Directory, Interface, Linux, Linux Hosting, Manage Web Hosting Service, Power Tool, Power Tools, Service Button, Space Utilization Database, Status Column, View 3, Web Hosting Service, Web Service
You should make it a habit to change your FTP User password at regular intervals. Follow this process to modify the password for an existing FTP user:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.
5. In the user list view that follows, click on the user whose password you wish to change.
6. Enter the new password in the Password and Confirm password slots, and click on Submit.
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Once you have installed osCommerce on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the osCommerce Power Tool.
6. This would present you the following details about your current installation
- osCommerce Version
- osCommerce Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- osCommerce URL
- Admin URL
Tags: Control Panel, Database Name, Details View, Directory Name, Domain Name, Glimpse, Gt 2, Gt Power, Installation Directory, Interface, Linux, Linux Hosting, Manage Web Hosting Service, Power Tool, Power Tools, Service Button, Space Utilization Database, Status Column, View 3, Web Hosting Service, Web Service
Gossimer provides you the ability to password protect your Web traffic statistics to ensure that only authorized people have access to this data.
Enabling Password Protection
- Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
- In the search results view, click on the domain name. This will take you to the order details view.
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Password Protect.
- In the Enable Password Protection dropdown, set the option to Yes.
- Provide the Username and Password, and click on Submit.
This would ensure that every request for access to the Web Statistics report would be prompted for the Username/Password.
IMPORTANT
In case of Windows hosting, Password Protection can be enabled by setting the Protect Webstats option to Yes in the Modify Web Stats Options page, which can be accessed through the Manage Website -> Web Statistics Manager -> Settings menu. The Primary FTP user login/password needs to be used for accessing the web statistics.
Modifying access details for Web Statistics:
- Perform steps 1-4 mentioned in the above process.
- Modify the Username and/or Password, and click on Submit.
The new username/password now needs to be used while accessing Web Statistics.
IMPORTANT
In case of Windows hosting, password for accessing web statistics can be modified by changing the password of the Primary FTP user. The username cannot be modified since it is not possible to modify the username of the Primary FTP user.
Disabling Password Protection:
- Perform steps 1-4 mentioned in the above (enabling password protection) process.
- In the Enable Password Protection dropdown, set the option to No.
- Click on Submit button.
IMPORTANT
In case of Windows hosting, Password Protection can be disabled by setting the Protect Webstats option to No in the Modify Web Stats Options page, which can be accessed through the Manage Website -> Web Statistics Manager -> Settings menu.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes for completion.
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Follow the process mentioned below to specify a backup policy:
1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>
2. Click on Manage Web Hosting Service in the lower toolbar.
3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> Add Backup Policy.
4. Specify the following details
- Backup Directory – The directory that you wish to back up. The specified directory and ALL its sub-directories will be backed up.
- No. of Backlogs - Your backup archives will be rotated these many times before being deleted.
- Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.
5. Click on Submit.
Tags: Archive Files, Backlogs, Backup Directory, Backup Manager, Backup Policy, Control Panel, Details View, Domain Name, Gt 2, Manage Web Hosting Service, Management Interface, Rotation Cycle, Web Hosting Service, Web Service, Website Management
Follow the below mentioned process to install the Nucleus Power Tool on your website:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools. This will present you with a list of Power Tools offered.
IMPORTANT
If you have already installed the Nucleus Power Tool, then instead of the Install link, the Uninstall link would be visible. You may view the details of the existing installation by clicking on the View link under the Details column.
5. In order to install Nucleus, click on Install link under the Status column.
6. In order to install the Nucleus Power Tool you would need to simply input the following details -
i. Database Name – select the database from the drop-down list.
ii. Database Username – select (one of) the Database User(s) whom you have associated with this database, from the drop-down list.
iii. Database User’s Password – provide the password of the Database User, you selected above.
iv. Directory Name – you need to input a new sub-directory name where you want the Nucleus Power Tool to be installed on your website. This sub-directory will be directly under your web directory. You need to provide the directory name without any trailing forward-slash (/).
IMPORTANT
Confirm that you have sufficient Web Space and Database Space before continuing the Nucleus installation, by referring the information provided in the interface.
Should you not have enough Web and/or Database Space, you would need to upgrade your package. Click here to read how to upgrade your package >>
7. Click on the Install button to complete the Nucleus installation.
Besides the above information, you need to provide a few details about the Nucleus Administrator:
1. Admin Name – This is the name of the person who will be administering the Nucleus installation.
2. Password – This is the Administrator’s Password.
3. Confirm Password – Re-enter the Administrator’s Password to confirm the same.
4. Admin Email – Mention the Administrator’s Email Address where important notifications will be sent by the Nucleus Power tool.
Once Nucleus is installed, you can click on the View link under the Details column, to view the details related to Nucleus.
IMPORTANT
URL of the Nucleus Image Gallery Management System: http://<yourdomainname>/<directoryname>/index.php
URL of the Nucleus Admin Control Panel: http://<yourdomainname>/<directoryname>/admin/index.php
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You can choose to backup your existing Certificate Signing Request (CSR), Certificate and Private Keys from your Control Panel; in fact, it is very important that you do so.
Follow the process mentioned below to take a backup of your CSR, Certificate and Keys:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.
5. Here, click on the Download icon.
6. Your CSR, Public Keys and your Certificate will be displayed here. Simply copy and paste these keys and save them locally for your perusal.
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Follow this process and add FTP users to upload content for your website.
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> Add FTP User.
5. The form on this page has the following details, specify these for the new FTP user:
- Username: A standard username for the new FTP user.
- Password: A password which the new FTP user would provide on login.
- Home directory: The user will automatically be directed to this directory; his access will be restricted to this directory and all its sub-directories. This user will not be able to access any files in a parent directory. The “Home Directory” has to exist at the time of adding the user; by default, it is set to root.
- Access Permissions: Read, Write and Execute permissions for the FTP user.
6. Once you have provided all details necessary, click on Submit.
Tags: 3 Web, Control Panel, Details View, Domain Name, Gt 2, Home Directory, Manage Web Hosting Service, Management Interface, View 3, Web Hosting Service, Web Service, Website Management
Restoring your Database via phpMyAdmin
Restoring your database is as easy as backing it up. If you would like to rewrite the backup over an existing database, follow the process listed below:
1. Connect to your database using phpMyAdmin. Click here to read how >>
2. Click on the database name in the database list on the left, click all the check boxes next to the table names and select Drop in the With selected: drop down box.
This will drop all existing tables in the database. Then head over to the top menu bar and click on SQL. This will bring up a window where you can either type in SQL commands, or upload your SQL file.
Restoring your MySQL Database from within the Control Panel
You can restore a MYSQL database from within the Gossimer Hosting Control Panel. Please follow the steps explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Backup/Restore Database.
5. Select the radio button Restore Database.
6. Select the database from the dropdown menu next to Select Database.
7. Specify the exact location and filename of the backup file in the File to Restore field. You can select the backup which was saved on the server in a specified directory or you can upload a .sql backup file onto a directory within your website and select it from the list.
8. Click on Submit to restore the database.
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Gossimer Windows Hosting Control Panel allows you to create a backup copy your MS SQL database as explained below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database you wish to manage.
6. Click Database Backup. A backup file is created as database_name.bak and will be stored under the sqlDatabaseBackup folder. The backup file can be downloaded to your local computer using any regular FTP client.
Reference: Uploading content to your Website using FTP >>
Tags: Database Manager, Manage Web Hosting Service, Microsoft Windows, SQL
To monitor your data transfer limit you can use the Web Statistics for your website, which Gossimer provides you free of cost. The web statistics, or webstats, provide you detailed information about visits to your website, including the data transfer generated by them (bandwidth). These statistics are generated once a day, and are maintained on an hourly, weekly and monthly basis.
You can view your web stats at http://<yourdomainname>/webstats.
Alternatively, you can monitor your data transfer overages through your Website management interface. To do so, follow the steps mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, you will see Usage statistics for your website, which also includes the data transfer (in Mb/month).
Tags: 3 Web, Bandwidth, Control Panel, Details View, Domain Name, http, Lt, Manage Web Hosting Service, Management Interface, Usage Statistics, View 3, Web Hosting Service, Web Service, Web Statistics, web stats, Website Management
Once you have installed phpBB on your website, you may glimpse information about the installation from the Power Tools interface. Follow the below mentioned process to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased a Linux hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the Order details view.
3. Click on the Manage Web Hosting Service button in the lower toolbar.
4. Go to Manage Website -> Power Tools.
5. Here click on the View link under the Status column, besides the phpBB Power Tool.
6. This would present you the following details about your current installation
- phpBB Version
- phpBB Space Utilization
- Database Name
- Database Username
- Installation Directory Name
- Admin Name (provided at the time of installation)
- Admin Email Address (provided at the time of installation)
- phpBB URL
- Admin URL
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The PHP4 version has reached its end of life and Gossimer recommends use of PHP5 version as soon as possible. In order to ensure a smooth transition, Gossimer now supports PHP5 version alongwith the existing PHP4 version for all the existing Linux Web Hosting packages.
IMPORTANT
- Support for PHP4 will be available on existing Linux Web Hosting packages only until 10th April 2008 post which the option of switching to PHP4 will be unavailable and your Linux Web Hosting package will automatically be upgraded to PHP5.
- All new Linux Web Hosting packages purchased on or after 8th February 2008 will only support PHP5.
Upgrading your website to PHP5 version
- Login to your Control Panel, search for the domain name for which you have purchased this Web Hosting package and proceed to the Order Details view. Click here to read how >>
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, click Switch to PHP5.
Reverting to PHP4 version
- Login to your Control Panel, search for the domain name for which you have purchased this Web Hosting package and proceed to the Order Details view. Click here to read how >>
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, click Switch to PHP4.
IMPORTANT
- In order to complete either of the above two actions, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
- PHP5 is configured on Gossimer Linux Web Hosting Servers to run as CGI. Following are the requirements for PHP5 pages/scripts -
- All PHP5 files need to have the file extension .php.
- All PHP5 files need to have one of the following file permission modes -775, 771, 755, 751, 555 or 551
Recommended permission: 755
- Once you have switched to PHP5 version, you need to manually change the permissions of all your PHP5 files to one of the above mentioned permission modes, through a File Transfer Protocol (FTP) client.
- The folder in which your PHP5 files are placed should also have one of the above mentioned permission modes.
- If you switch back to PHP4 version, no permission changes are required.
- You can use only one version of PHP at a time for your website.
- You can switch between the two versions at any time.
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