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03 Sep 10 What are the types of Digital Certificates sold by Gossimer?

Gossimer sells four types of thawte Digital Certificates - 1. SGC SuperCert The Server Gated Cryptography (SGC) digital certificate is our premium SSL certificate, providing the highest possible protection in all circumstances. The SGC SuperCert offers 256-bit encryption in all browsers (released after Microsoft Internet Explorer 4.x or Netscape 4.06). In older-browsers it ensures a minimum of 128-bit encryption to 99.9% of all users, even if the user’s browser supports only 40-bit or 56-bit encryption. Who needs an SGC SuperCert? You need an SGC SuperCert instead of our Web Server Certificate, if any of the following are true for your business:

  • You have an International (non-US) audience/customer-base, or/and
  • You need to provide the highest possible encryption for each and every visitor to your website, or/and
  • You conduct medium to high-value e-commerce transactions via your web interface.

SGC SuperCert Features and Benefits at a glance

Encryption 256-bit with lowest possible encryption level of 128-bit protection for 99.9% of users even with older browsers
Browser Ubiquity Highest in industry
Certificate Details Domain and identity authentication and verification
Certificate Authentication Stringent Business Verification and Authentication
Average Issuance Speed Less than 2 days
thawte Trusted Site Seal Yes – free (available in multiple languages)
Root CA Yes
Free Reissues Yes . unlimited for the lifespan of the certificate
Secures Internationalized Domains Yes . thawte is the first Certification Authority to have all its SSL certificates support IDN.s character sets.
SGC Technology Yes . only a few CA.s can offer this

2. Web Server Certificate The thawte SSL Web Server Certificate offers comprehensive authentication procedures (domain name and identity verification). It also offers 256, 128, 56 or 40-bit encryption depending on your client’s browser capability and the cipher suite installed on your web server. This ensures that information is kept private while in transit between your web server and your clients’ web browsers. Web Server Certificate Features and Benefits at a glance

Encryption Upto 256-bit encryption enabled
Browser Ubiquity Highest in industry
Certificate Details Domain and identity authentication and verification
Certificate Authentication Stringent Business Verification and Authentication
Average Issuance Speed Less than 2 days
thawte Trusted Site Seal Yes – free (available in multiple languages)
Root CA Yes
Free Reissues Yes . unlimited for the lifespan of the certificate
Secures Internationalized Domains Yes . thawte is the first Certification Authority to have all its SSL certificates support IDN.s character sets.
SGC Technology No

3. SSL123 Certificate

SSL123 is thawte.s entry level certificate which provides validation that your domain is registered and that you have authorized the purchase of the certificate. Through SSL encryption, the certificate assures that information is kept private between your web server and your clients’ web browsers.

Who needs a SSL123 Digital Certificate? Your choice of digital certificate depends mainly on whether you require your company details added to the certificate contents. If not, then SSL123 is an ideal choice of product as it provides the added benefit of quick issuance. If you need a domain validated SSL certificate issued to you with minimal paperwork within minutes and at an affordable price, then SSL123 is the right certificate for you. SSL123 Certificate Features and Benefits at a glance

Encryption Upto 256-bit encryption enabled
Browser Ubiquity Highest in industry
Certificate Details Domain name verification only
Certificate Authentication Domain name check and validation
Average Issuance Speed Less than 1 day
thawte Trusted Site Seal Yes – free (available in multiple languages)
Root CA Yes
Free Reissues Yes . unlimited for the lifespan of the certificate
Secures Internationalized Domains Yes . thawte is the first Certification Authority to have all its SSL certificates support IDN.s character sets.
SGC Technology No

4. Wildcard Server Certificate The thawte Web Server Wildcard Certificate allows you to conveniently secure multiple sub-domain names on one domain name on the same server using *.yourdomainname.com pattern for the common name. You need not spend time, money and effort on obtaining certificates for different sub-domain names on a domain name. The Wildcard Server Certificate offers comprehensive authentication procedures (domain name and identity verification). It also offers 256, 128, 56 or 40-bit encryption depending on your client’s browser capability and the cipher suite installed on your web server. This ensures that information is kept private between your web server and your clients’ web browsers. Wildcard Server Certificate Features and Benefits at a glance

Encryption Upto 256-bit encryption enabled
Browser Ubiquity Highest in industry
Certificate Details Domain and identity authentication and verification
Certificate Authentication Stringent Business Verification and Authentication
Average Issuance Speed Less than 2 days
thawte Trusted Site Seal Yes – free (available in multiple languages)
Root CA Yes
Free Reissues Yes . unlimited for the lifespan of the certificate
Secures Internationalized Domains Yes . thawte is the first Certification Authority to have all its SSL certificates support IDN.s character sets.
SGC Technology No
IMPORTANT

  • If you wish to secure your domain name on multiple servers through the use of any of the above Digital Certificates, you need to purchase Additional License(s) for your Digital Certificate. Click here to read about Additional Licenses in detail >>

  • The Certificate issuance speed depends upon a lot of factors like the Admin or Technical Contact may not have completed thawte’s verification yet. This could lead to the overall delay in the Certificate issuance.

Which of these four Digital Certificates would suit your business? Depending upon the type of application/interface you wish to secure, you may choose one of the four digital certificates sold by Gossimer:

Typical Applications for Digital Certificates

SGC SuperCert

Web Server and Wildcard Cert

SSL123 Cert

Securing Web domains

Yes

Yes

Yes

Securing gateways (eg. Citrix Secure Gateways)

Yes

Yes

Yes

Securing multiple hosts for a domain on the same server

N/A

Yes (with Wildcard Cert)

N/A

Securing web forms for e-commerce sites

Yes

Yes

Yes

Securing IMAP/POP Mail Servers such as Microsoft Exchange and Outlook Web Access

Yes

Yes

Yes

Securing SMTP mail transfers through STARTTLS Start Transport Layer Security) connections

Yes

Yes

Yes

Securing transfer connections to FTP servers (FTPS connections)

Yes

Yes

Yes

SSL VPN.s

Yes

Yes

Yes

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02 Sep 10 Uploading content using any Web Browser

If you do not wish to use a specialized FTP client, you can also use your web browser to upload/download/delete your files. Follow the process mentioned below to do so:
 

IMPORTANT

The process demonstrated below is common to all web browsers. We have here chosen Microsoft Internet Explorer browser to explain the same.


1. In the browser address bar, type: (ftp://username:password@yourdomainname.com). Type it without the parenthesis and customize the information, such that

  • username -> Your FTP username
  • password -> Your FTP password
  • yourdomainname.com -> your domain name
     

Press enter.

ie1 Uploading content using any Web Browser

 

2. Once connected, double-click the folder to which you wish to upload the files, to open it.

ie2 Uploading content using any Web Browser

ie3 Uploading content using any Web Browser

 

3. Open another explorer window and go to the folder where your html files (that you want to upload) are located. Click and drag the files to upload from the explorer window to the Internet Explorer window that is showing web. The files will be uploaded.

ie4 Uploading content using any Web Browser

 Back to top

Enabling Active/Passive mode FTP

Different modes of data connection can be used during FTP. Click here to know more details >>

The data connection mode can be modified under Internet Explorer as explained below. If you are using a web browser other than Internet Explorer, you may look out for the option to enable Passive/Active mode in the browser’s help section or contact the vendor’s support centre.

a. Open Internet Explorer. Under Tools menu, click Internet Options.

ie5 Uploading content using any Web Browser

 

b. Go to the Advanced tab. Under the Browsing section, select the check box adjacent to Enable folder view for FTP sites.

ie6 Uploading content using any Web Browser

By default, the Passive mode is enabled. Under the Browsing section, uncheck Use Passive FTP to enable Active mode.

ie7 Uploading content using any Web Browser

Click Apply and then OK to save the changes.

 Back to top

 

NOTE: In case you are unable to connect via FTP, there maybe several factors responsible for it. Click here to know about them >>

 

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28 Aug 10 What is a DSN and how can I use a DSN or a DSN-less connection to connect to a database?

DSN is an abbreviation for Data Source Name. Data Source Name is a parameter that stores Data Source information (which includes the source of data such as relational database, and the connectivity information for accessing the data). The primary purpose of the DSN is to provide connectivity to a database through an ODBC driver.

What is ODBC?

ODBC stands for Open Data-Base Connectivity. This is a method developed for accessing databases, particularly with the intention of making it possible to access the data in them from any application. Thus, it works independent of the Database Management System (DBMS) that is used to maintain the database.

The Data Source information stored in the DSN typically consists of

  • the database name,
  • directory,
  • the database driver,
  • a UserID,
  • its password, and
  • any other essential information

DSNs are particularly useful for retrieving data from your databases to display on your website. Once you create a DSN for your database, you can use the DSN in your website to retrieve and display that information on your database.

You may connect to a database even without creating a DSN, by using a DSN-less connection. The only change is use of a Connection String in place of a rather easy to remember DSN.

Advantages of using a DSN Connection string over a DSN-less connection string

  • Provides easy to remember data source names.
  • When there are lots of data sources to use and you want a central repository to hold the collection of data sources without having to worry about the actual site and configuration of the data sources.

Sample of a DSN Connection String
 


<%
Dim con
Set con = Server.CreateObject(“ADODB.Connection”)
con.Open “DSN=mydsn”
‘ Now database is open and we are connected
con.Close
‘We are done so we’ve closed the connection above
Set con = Nothing
%>
 

 

There is only a singular advantage of using a DSN-less Connection string instead of a DSN connection string – database access becomes much faster since DSN-less connections use native OLE DB providers, while DSN connections make use of ODBC drivers.

Sample of a DSN-less Connection String

Access database  

<%
set cnn = server.createobject(“ADODB.Connection”)
cnn.open “PROVIDER=MICROSOFT.JET.OLEDB.4.0;DATA SOURCE=c:anydatabase.mdb”
%>

Note: In the above example, C:anydatabase needs to be replaced with the actual physical path to the database on the website.  

How to construct a DSN-less connection string for Access and SQL Server Databases?
 

Access Database  

With native OLE DB Provider (preferred)

Provider=Microsoft.Jet.OLEDB.4.0; Data Source=c:pathtodatabase.mdb

Using ODBC connection

Driver={Microsoft Access Driver (*.mdb)}; DBQ=c:pathtodatabase.mdb 

 

Always use the connection string that uses native OLE DB provider because it is faster than the ODBC method of connecting. Data Source or DBQ are the absolute path to the database. If you have a relative path, then you can obtain the absolute path by using Server.MapPath(“/relative/path/to/database.mdb”).

Example

Dim conStr
Set conStr = “Provider=Microsoft.Jet.OLEDB.4.0; Data Source=” & _
Server.MapPath(“/dbo/database.mdb”)
 

SQL Server Database

With native OLE DB Provider (preferred)Provider=SQLOLEDB; Data Source=server_name; Initial Catalog=database_name; User Id=user_name; Password=user_password   

Using ODBC Provider

Driver={SQL Server}; Server=server_name; Database=database_name; UID=user_name; PWD=user_password

 

 

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28 Aug 10 MS SQL DTS (Data Transformation Service)

DTS (Data Transformation Service) or the Import / Export utility as it is widely known as, is used to transfer objects and data between 2 SQL Server databases residing on 2 different Servers. DTS is a set of graphical tools and programmable objects that let you extract, transform, and consolidate data from disparate sources into single or multiple destinations that can be bundled and saved as a package and executed.

How to use DTS?

You can use the DTS utility by referring to the process mentioned below -

  1. Open MS SQL Enterprise Manager.
     

  2. Right click the database whose contents you wish to transfer to a different database on another MS SQL server or onto which you wish import external data.
     

  3. Click All Tasks.
     

  4. Click Import or Export depending upon the type of activity you are performing (If you are trying to update the database on our Server with the copy on your local machine, then you would need to export the data from your local machine).
     

  5. Select the Data Source as Microsoft OLEDB Provider For SQL Server.
     

  6. Enter the IP Address / Name of the Server from where you are exporting the data.
     

  7. Select SQL Authentication as the Auth Mode.
     

  8. Enter the Username and Password to login to the database.
     

  9. Select the database from the drop-down list.
     

  10. Click Next & enter the destination Server IP Address.
     

  11. Enter the Username and Password for the database on the Remote Server.
     

  12. Select the database from the drop-down list and click Next.
     

  13. Select the radio button Copy Objects & Data between SQL Server Databases and click Next.
     

  14. Uncheck Copy all objects & Use default options checkboxes. You would be selecting the options & objects to be copied.
     

  15. Click Select Objects & uncheck the check box for Stored Procedures & User defined Functions.
     

  16. Click Check all and then click OK.
     

  17. Click Options and uncheck  the check box for Copy Database Users & Database Roles & Copy Object Level permissions.
     

  18. Click Next and run the package immediately or schedule it for a later run.
     

  19. Click Finish to complete the process.

  20.  

 

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27 Aug 10 How do I export a table from a MySQL database to a tab delimited file for use in Microsoft Excel?

The Database Manager allows you to export a database (or selected tables) to a file. Some file formats allow you to view the records in another application, such as Microsoft Excel.

CSV for MS Excel A CSV file optimized for use in Microsoft Excel.

To export a CSV file:

1. Connect to your database. You can do this remotely, or using phpMyAdmin.

2. Select the desired tables.

3. Select CSV from the Export box.

4. Now, set the desired CSV Options.

5. Check the Save as file check-box.

6. Click on Go.

There are only three CSV for Microsoft Excel export options: replacement string for NULL values, put field names at first row, and specify Excel platform (Windows or Macintosh).  


To export a CSV for Microsoft Excel file:

1. Connect to your database. You can do this remotely, or using phpMyAdmin.

2. Select the desired tables.

3. Select CSV for MS Excel from the Export box.

4. Set the desired export options.

5. Check the Save as file check box.

6. Click Go.
 

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27 Aug 10 What is MS SQL?

Microsoft SQL Server (MS SQL) is a full-featured relational database management system (RDBMS), available as a database option with every Gossimer Windows Web Hosting package.

MS SQL is very robust, powerful and scalable and is capable of storing very high volumes of data. It also offers database transaction feature and a variety of administrative tools to ease the burdens of database development, maintenance and administration. It is the ideal database for web applications written in ASP, ASP.Net.

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25 Aug 10 How do I restore a MS SQL database?

Gossimer Windows Hosting Control Panel allows you to restore an existing database from a backup copy as explained below:

1. Login to your Control Panel, search for the domain name for which you have purchased the Web Hosting package and go to the Order Details view. Click here to know how >>

2. Click Manage Web Hosting Service in the lower toolbar.

3. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

4. Click the database you wish to manage.

5. Click Restore Database. Select the Database Username from the drop-down menu next to Database Username. This user will own all tables, views and stored procedures in the restored database, if the current owner of the backup file does not exist on Gossimer SQL server.

Select the backup file from the drop-down menu next to File to be Restored. You can select the backup which was saved on the server in the sqlDatabaseBackup directory or you can upload a .bak backup file onto the sqlDatabaseBackup directory and select it from the list.

6. Click Submit to restore the database.

Reference: Uploading content to your Website using FTP >>

IMPORTANT 

Effective from 15 November 2007, all databases (MS SQL) purchased on Gossimer Windows Hosting Servers will be created on MS SQL 2005 Servers. There exists a backward compatibility issue with SQL 2005 in restoring a database to SQL 2000 (or an earlier version of MS SQL). This is on account of Microsoft not providing backward compatibility with earlier versions of MS SQL due to different internal file structures.

An alternate method would be usage of MS SQL Server Database Publishing Wizard. MS SQL Server Database Publishing Wizard enables the deployment of SQL Server databases either into 2000 or 2005 hosting environment. It generates a single SQL script file which can be used to recreate a database (both schema and data) for SQL 2000 and SQL 2005 versions. Click here to download this tool >>

There is no issue restoring SQL 2000 (or any earlier version) database to SQL 2005 version.

 

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20 Aug 10 Restricting access through mod_auth_mysql

mod_auth_mysql is an Apache module used to authenticate users and authorize access through a MySQL database. This module manages authentication of users whose username, password, etc. are stored in their respective MySQL database. Gossimer, LLC supports mod_auth_mysql on its Linux Hosting Servers. 

A .htaccess file needs to be uploaded or created under the directory for which you wish to set authenticated access.

Auth Directive Use
AuthMySQLUser The userid to be used to access MySQL
AuthMySQLPassword The password for the userid specified in AuthMySQLUser
AuthMySQLDB The name of the MySQL database containing the authorization information
AuthMySQLUserTable The name of the MySQL table in AuthMySQLDB which contains the userids and passwords
AuthMySQLNameField The name of the column in AuthMySQLUserTable which contains the userids to be authenticated
AuthMySQLPasswordField The name of the column in AuthMySQLUserTable which contains the passwords
AuthMySQLPwEncryption The encryption type used for the passwords in AuthMySQLPasswordField
AuthMySQLKeepAlive Indicates whether to keep the connection to MySQL open or close it after each request
AuthMySQLAuthoritative Used to indicate if other modules should be called when mod_auth_mysql is not able to authorize the user
AuthMySQLNoPasswd No password is required for this resource
AuthMySQLEnable Whether or not mod_auth_mysql should attempt to authorize the user
AuthMySQLUserCondition Additional conditions to be placed in the WHERE clause when retrieving user information
AuthMySQLGroupTable Contains the name of the table with the group information when authorizing by groups (Apache option require group)
AuthMySQLGroupField Contains the name of the column containing the group information when Apache group authorization is required
AuthMySQLGroupCondition Additional conditions to be placed in the WHERE clause when retrieving group information
AuthMySQLCharacterSet Used to override the default character set for the connection
AuthMySQLSaltField Contains information on the salt field to be used for crypt and aes encryption methods

Example of a .htaccess file using mod_auth_mysql

AuthName “Your Protected Area”
AuthType Basic
AuthBasicAuthoritative Off
AuthMySQLEnable On
AuthMySQLUser <userid>
AuthMySQLPassword <password>
AuthMySQLDB <database name>
AuthMySQLUserTable <user table>
AuthMySQLPasswordField <password field name>
AuthMySQLPwEncryption <encryption method>
AuthMySQLAuthoritative On
AuthMySQLGroupTable <group table>
AuthMySQLGroupField <group field name>

Click here for more details about each directive and its usage >>

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17 Aug 10 Collaboration Data Objects (CDO)

 

Originally known as Active Messaging, the Collaboration Data Objects (CDO) library allows users to send mails through ASP Scripts.

Collaboration Data Objects (CDO) is Microsoft’s technology for building messaging or collaboration applications or adding these capabilities to existing applications. Part of the Microsoft Exchange Server product, CDO has evolved from what Microsoft formerly called Object Linking and Embedding Messaging and, more recently, Active Messaging.

You can use the sample script provided by Gossimer and tweak it a bit to your requirements, to accept feedback from your website visitors and get the results emailed to you.

You would need to change the Email address in the field objCDOSYSMail.From to any Email address on the domain name on which you are incorporating the script. For example, if your Domain Name is abc.com, then you would define the From Email address as some-name@abc.com. This Email address need not be existing on the Mail Server of abc.com, however, the domain name in the objCDOSYSMail.From has to be yours. You may use an Email address such as Do_Not_reply@abc.com.

The Email address in the objCDOSYSMail.To field needs to be changed to your Email address, where you wish to receive Emails submitted through the form.

Sample Script 

<%
set objCDOSYSMail = Server.CreateObject(“CDO.Message”)
set objCDOSYSCon = Server.CreateObject(“CDO.Configuration”)
‘Out going SMTP server
objCDOSYSCon.Fields(“http://schemas.microsoft.com/cdo/configuration/smtpserverport”)= 25
objCDOSYSCon.Fields(“http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout”)= 60
objCDOSYSCon.Fields.Update
‘Update the CDOSYS Configuration
Set objCDOSYSMail.Configuration = objCDOSYSCon
objCDOSYSMail.From = “some-name@abc.com”
objCDOSYSMail.To = “xyz@abc.com”
objCDOSYSMail.Subject = “Test mail”
objCDOSYSMail.TextBody = “Test Mail”
objCDOSYSMail.Send
Set objCDOSYSMail = Nothing
Set objCDOSYSCon = Nothing
If Err <> 0 Then
Err_Msg = Err_Msg & “<li>Your request was not sent due to the following error: “& Err.Description & “</li>”
End if
%>

 

 

 

IMPORTANT 

The body of the mail should not have bare linefeeds (n). If a bare linefeed is detected, the SMTP service of Microsoft IIS6 (the Web Server running on Gossimer’s Windows servers) will stop delivering any mail and the mails will get struck in the SMTP queue. This is because Microsoft IIS6 strictly follows Internet e-mail standards; and these standards forbid the presence of bare linefeed characters in e-mail messages. Click here for more details >>

For example,

objCDOSYSMail.TextBody = “Thank you for contacting us. We shall get back to you shortly.nKind regardsnabc.com

In the above case, bare linefeeds (n) are being used.

Instead of n, you need to use rn (carriage-return, line-feed). Hence, the correct usage would be -

objCDOSYSMail.TextBody = “Thank you for contacting us. We shall get back to you shortly.rnKind regardsrnabc.com

 

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14 Aug 10 IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)

Once you have paid for your Digital Certificate Order, your order becomes Active within the system. However, you need to complete the Certificate Enrollment Process, before the certificate can be issued to you. 

IMPORTANT    

You need to successfully Enroll your Digital Certificate within 5 days, since the date this Order became Active. In the event that you do not complete your Enrollment process within this period your Digital Certificate Order will get automatically Cancelled and you would receive a refund.


Follow the instructions mentioned below to get your digital certificate issued:
 

Step 1. Generate a Private Key and Certificate Signature Request (CSR) from your web server

Before you can begin the process of obtaining a Certificate, you must generate a minimum of 1024-bit Private Key and CSR pair, off your web server.

A CSR is basically a Public Key that you generate on your server that validates the computer-specific information about your web server and Organization when you request a Certificate from thawte.

Digital ID’s make use of a technology called Public Key Cryptography, which uses Public and Private Key files.

The Public Key, also known as a Certificate Signature Request (CSR), is the key that will be sent to thawte. The CSR that you generate must be signed by atleast a 1024-bit Private Key (thawte will not accept a lower encryption level CSR than 1024-bit).

The Private Key will remain on the server and should never be released into the public. thawte does not have access to your Private Key. It is generated locally on your server and is never transmitted to thawte. The integrity of your Digital ID depends on your private key being controlled exclusively by you.

A CSR cannot be generated without generating a Private Key file nor can the Private Key file be generated without generating a CSR file. In certain web server software platforms like Microsoft IIS, both are generated simultaneously through the Wizard on the web server.

Typically, you will be prompted to enter the following information about your Organization in order to generate the Private Key and CSR (Public Key) pair off the web server:

  • Organization Name
  • Organizational unit – This maybe either a Sole Proprietorship, Trading As, University Department, University Administration, Government Department, Doing Business As, University Faculty, Public (Listed) Company, Private (Unlisted) Company, Registered Non Profit Organization, Non-Government Organization, Interest Group, Registered Charity.
  • Country Code
  • State or Province
  • Locality
  • – This is the name that distinguishes the Certificate best, and ties it to your Organization. Here you need to enter your exact host and domain name that you wish to secure. This may also be the root server or intranet name for your Organization.For example,a. if you wish to secure www.yourdomain.com, then you need to enter www.yourdomain.com as the Common Name. If you just enter yourdomain.com as the Common Name (without the host www), then the Certificate will only get issued to yourdomain.com. Similarly, if you need to secure pay.yourdomain.com, then you need to mention the Common Name as pay.yourdomain.com. b. if you are buying a Wildcard Server Certificate for securing all sub-domains of your domain name yourdomain.com, then you need to enter the Common Name as *.yourdomain.com; otherwise you will get an error while submitting your CSR.
     
      

     

     

     

You need to get in touch with your Web Hosting provider and request them to generate a CSR for your business after supplying them the abovementioned information. If you have bought Web Hosting for this domain name with us, then you may generate a CSR yourself from your own Control Panel. Click here to learn how you can generate a CSR for your domain name >>


Step 2. Validate your Certificate Signature Request (CSR) at thawte

Prior to enrolling for a Digital Certificate, it is recommended that you confirm that nothing is amiss with the CSR that you have generated.

Click here to validate your CSR at thawte >>

Upon submission of a valid CSR, you would be able to view its details in the Certificate Contents area (at the bottom of this page). However, if your CSR is invalid, the Certificate Contents area would appear blank and you would be displayed an error (on the top of this page).


Step 3. Submit your Organization Details, Contact Details and Certificate Details to thawte

Before a Digital Certificate can be issued to you, we need to send a request to thawte with some information about yourself and your business. Follow the process mentioned below to request your Digital Certificate:

1. Login to your Control Panel and search for the domain name for which you have ordered a Digital Certificate. Click here to find instructions to do so >>

2. Upon clicking on the order, you need to click on the Enroll Certificate button.

3. Mention the following details and click on the Enroll button

A. Organization Details

  • Organization Type – Select if your business is a Sole Proprietorship, Trading As, University Department, University Administration, Government Department, Doing Business As, University Faculty, Public (Listed) Company, Private (Unlisted) Company, Registered Non Profit Organization, Non-Government Organization, Interest Group or Registered Charity.
     
    

In case you are ordering a SSL123 certificate, then you will be also prompted to select your Authorizing Contact. This indicates to thawte whether they should contact you on your Corporate Contact details or your Technical Contact Details, to authenticate your domain name before issuing the Digital Certificate.

B. Contact Details

  • Corporate Contact Details – Provide your complete contact details while giving special emphasis to the email address that you mention herein. You need to either i. match the email address inserted, to one of the contact specified in your Domain Name’s Whois details. Please ensure that this information is not kept hidden for anonymity purposes.ORii. match a pre-determined email with the domain name for which you are requesting the certificate. You need to either select – admin, administrator, hostmaster, info, SSLadmin, SSLadministrator, SSLwebmaster, sysadmin, webmaster from the drop down list.
    IMPORTANT
     
        

    • If you have selected to match the email address inserted, to one of the contact specified in your Domain Name’s Whois details, then you have to ensure that the email address mentioned herein, matches either the Registrant Contact Email Address or the Administrative Contact Email Address.
       
    • If Privacy Protection is enabled for the Domain Name, it needs to be disabled before submitting the Contact details to thawte.


    Privacy Protection may be enabled again once the Certificate has been issued.

     

     

Click here to read how to enable/disable Privacy Protection >>
 

  • Until thawte verifies that both email addresses match, you would not be issued your Digital Certificate. 
  • Technical Contact Details – You may either choose to mention the same details as the one provided as the Corporate Contact by selecting the available check box or mention separate information.
  • thawte will contact either your Corporate Contact or your Technical Contact depending upon the settings you have selected above.

    C. Certificate Details

    • – Select the Web Server software on which your website/domain name is hosted. 
      IMPORTANT
       
          

      • If your website/domain name is hosted on Gossimer Windows server, you need to choose the software type as MSIIS6.
         
      • If your website/domain name is hosted on Gossimer Linux server, you need to choose the software type as modSSL.
         

       

       

       

    • Certificate Maintenance Password – You may mention a password here that will be used to maintain your certificate with thawte.
       
    • Certificate Signature Request – This is the CSR (Public Key) you have generated for the purpose of obtaining a Digital Certificate from thawte.


    Step 4. Complete the thawte Authentication formalities

    After you have enrolled for a Digital Certificate, thawte would contact your Corporate / Technical Contact and request you to provide them with some documentation:

    • Proof of Organizational Name
    • Proof of Right to Use Domain Name
    • Proof of Organizational Telephone Number

    Click here to know the documentation needed by thawte before issuing you your Digital Certificate >>
     

    IMPORTANT    

          

    1. The above mentioned process is to be followed in case you have ordered a SGC SuperCert, Web Server Certificate or a Wildcard Server Certificate. In case you have ordered a SSL123 Certificate, thawte would try to automatically complete the authentication process. However, if they encounter any discrepancy, they may contact you to authenticate your request.
       
    2. If you do not complete your verification process soon, thawte may reject your Digital Certificate request and may send you an email informing you that your Digital Certificate has been “Bogused / Rejected.”However, should you subsequently complete the authentication formalities within 90 days of the Enrollment Date, thawte would issue you your Digital Certificate.
    3.  

       

       

     

     


    Once you have completed all these formalities, thawte will issue the certificate and email you a confirmation.


    Step 5. Check the Status of your Digital Certificate and retrieve your Digital Certificate

    Once you have completed the enrollment process, thawte would begin verifying the data you have submitted to them and once satisfied, issue you your Digital Certificate. You can continue checking the status of your Digital Certificate request from your Control Panel and retrieve the same from your Control Panel itself. Click here to check the status of your Digital Certificate and retrieve the same upon issue >>

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    12 Aug 10 Why aren’t my website changes being saved?

    You might be making changes to your website from time to time. Now, you might encounter a situation where, you make certain changes to your website but on viewing your site in a browser, you do not see the changes.

    Most of the time, this is not a problem. It happens simply because you are looking at a cached page – your web browser may have cached an older version of your website, and is showing that to you. To view the most recent version, you need to clear the cache of your website, and then try again.

    How do I clear the cache of Microsoft Internet Explorer?

    How do I clear the cache of Microsoft Internet Explorer in my Macintosh?

    How do I clear the cache in Netscape?

    If you are unable to view the changes made to your site even after clearing the cache, please contact our Support team at Gossimer and inform them about it.

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    11 Aug 10 Indexing Service

     

    Indexing Service (formerly known as Index Server) is integrated with Microsoft Internet Information Server (IIS) and the Windows NT Server 4.0 operating system to allow web searching on corporate intranets and Internet sites.

    Once enabled, it automatically builds an index of your website that can be easily searched from any web browser with the sample query forms. Indexing maps words to documents, and to locations within documents.

    The same way that an index in a book maps an important word to a page inside the book, content indexing on a computer takes a word within a document and maps it back to that document.

    This feature is currently not supported on Gossimer web servers.

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    09 Aug 10 Create / Edit a Text Page

     

    Page Manager allows you to create a Text Page with rich text content along with images.

    1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

    2. In the Order Details View, click on the Build Site button to begin designing your website.

    3. To create a Text Page, just select the Text Page radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

    Add Webpage Content

    What you see above is a WYSIWYG (What You See Is What You Get) Rich Text Editor that works the same way as your Microsoft Word or similar applications work. Using this feature-rich editor, you can create an attractive web page with rich text content for your website. You can either type in the web page content, or even copy & paste the content from Microsoft Word or other similar applications or even from a web page. For detailed help with the Editor, please click on the Help Instructions link, just above the Editor window.

     

    Add Attractive Goodies To Your Website

     

    By clicking on the Goodies button available on the Rich Text Editor’s toolbar, you will be able to add attractive Goodie features to your website.

     Create / Edit a Text Page

    The following are some of the Goodies currently available on your Website Builder:

    IMPORTANT 

    The Hit Counter, Current Date & Time Stamp and Last Modified Date Time Stamp Goodies are available under all the Website Builder packages. All other Goodies are available under all packages except the Online Brochure package.

     

     

     

    Hit Counter

    To add a Hit Counter to your web page to automatically count the number of visitors to your website, just click on the Hit Counter link on the Goodies page.

    Hit Counter

    Then set a value in the Set/Reset the counter field, select any one of the available attractive Hit Counter styles from the list available and click Submit.

    Set Reset Hit Counter

    Once you submit, your Rich Text Editor will display the Hit Counter icon. This confirms that the Hit Counter has been enabled as part of your website. You can later edit the settings by clicking the Hit Counter icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Hit Counter will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Hit Counter Preview

    If not required, you may remove the Hit Counter by clicking on the Hit Counter icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Current Date & Time Stamp

    To add the Current Date & Time Stamp on your web page, just click on the Current Date & Time Stamp link on the Goodies page.

    Current Date & Time Stamp

    Then choose a Date/Time format from the available options and click Submit. The format that you choose here will be used to display the current date and time when your visitor will be on your website.

    Current Date & Time Stamp

    Once you submit, your Rich Text Editor will display the Current Date & Time Stamp icon. This indicates that Current Date & Time Stamp has been enabled as part of the website. You can later edit the settings by clicking the Current Date & Time Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual current date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

    Current Date & Time Stamp Preview

    If not required, you may remove the Current Date & Time Stamp feature by clicking on the Current Date & Time Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Last Modified Date & Time Stamp

    To add a Last Modified Stamp on your web page, just click on the Last Modified Date Time Stamp link on the Goodies page.

    Last Modified Date & Time Stamp

    Then choose a Date/Time format and your Time Zone from the available options and click Submit. The format that you choose here will be used to display the date and time when you had last updated your web page.

    Last Modified Date & Time Stamp

    Once you submit, your Rich Text Editor will display the Last Modified Stamp icon. This indicates that Last Modified Stamp has been enabled as part of the website. You can later edit the settings by clicking the Last Modified Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Last Modified date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

    Last Modified Date & Time Stamp Preview

    If not required, you may remove the Last Modified Stamp by clicking the Last Modified Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Maps

    To add a map of a specific location to your web page, just click on the Maps link on the Goodies page.

     Create / Edit a Text Page

    Then fill in the Address or Intersection of the Map and City, State, & Zip Code of the Map and click Submit.

     Create / Edit a Text Page

    Once you submit, your Rich Text Editor will display a Maps Goodie icon. This indicates that a map has been inserted as part of the website. You can later edit the settings, by clicking the Maps Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual map of the location will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Maps Preview

    If not required, you may remove the Map by clicking the Maps Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Driving Directions

    To enable your visitors to query and view the driving directions to reach a specific location (your office, home, etc.) on your web page, just click on the Driving Direction link on the Goodies page.

    Driving Directions

    Then fill in the Address or Intersection of the Destination and City, State, & Zip Code of the Destination and click Submit. You may also choose a Template Color that will be used to display the actual driving directions on your website.

    Driving Directions

    Once you submit, your Rich Text Editor will display a Driving Directions box. This indicates that the Driving Directions feature has been inserted as part of the website. You can later edit the settings by clicking the Driving Directions icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Driving Directions request box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their location and view the driving directions map.

    Driving Directions Preview

    If not required, you may remove the Driving Directions feature by clicking on the Driving Directions icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Animated Cursors

    To add an Animated Cursor to your web page, just click on the Animated Cursors link on the Goodies page.

    Animated Cursor

    Then select any one of the available attractive Animated Cursors from the list available and click Submit.

    Animated Cursor

    IMPORTANT 

       

    1. Please note that once you submit, your Rich Text Editor will NOT display any icon as confirmation. But the Animated Cursor will nevertheless automatically appear when your visitors browse your website.
       
    2. The Elastic Beads Cursor only works when viewed using Internet Explorer.
    3.  

       

    You can later edit the settings by clicking on the Animated Cursors link on the Goodies page. The actual Animated Cursor will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

     

    Tell a Friend

    To add a link to your web page, which allows your visitors to recommend your website to their friends, just click on the Tell a Friend link available on the Goodies page.

    Tell A Friend

    Then click Yes to confirm that you want to add a Tell a Friend box to your web page.

    Tell A Friend

    Once you submit, your Rich Text Editor will display a Tell a Friend icon. This indicates that the Tell a Friend feature has been inserted as part of the website. The actual Tell a Friend box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their friend’s email address to recommend your website to them.

    Tell A Friend Preview

    If not required, you may remove the Tell a Friend feature by clicking on the Tell a Friend icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Google Search

    To add a Google Search box on your web page, just click on the Google Search link on the Goodies page.

    Google Search

    Then click Yes to confirm that you want to add a Google Search box to your web page.

    Google Search

    Once you submit, your Rich Text Editor will display the Google Search box. This confirms that Google Search has been enabled as part of the website. The actual Google Search box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Google Search Preview

    If not required, you may remove the Google Search box by clicking on the Google Search box in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Page Layout

    To apply one of the many attractive pre-designed Page Layouts to your web page, just click on the Page Layout link on the Goodies page.

    Page Layout

    Then choose from one of the many pre-formatted page layouts available for your web page and click Submit. You may also choose a resume layouts as your page layouts if you want to create a resume page. Just click on the Layout thumbnails for an enlarged view of the layout with greater detail.

    Choose Page Layout

    Once you submit, your Rich Text Editor will load the pre-designed layout along with the default sample content.

    IMPORTANT 

       

    1. Submitting a Page Layout will clear the entire content of the current page and load the Page Template that you have chosen.
       
    2. You may then add, edit, or modify the content as your prefer using the Rich Text Editor.
    3. You can later change the layout by clicking on the Page Layout link on the Goodies page. The actual page with the new layout will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

       

      Calendar

      To add a Calendar to your web page, just click on the Calendar link on the Goodies page.

      Calender

      Then fill in your Yahoo! User ID and click Submit.

      Calender

      Once you submit, your Rich Text Editor will display a Calendar Goodie icon. This indicates that a Calendar has been inserted as part of your website. You can later edit the settings, by clicking the Calendar Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Calendar will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

      Calender Preview

      If not required, you may remove the Calendar by clicking the Calendar Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

       

      Yahoo! Presence

      To add a Yahoo! Presence indicator on your web page, just click on the Yahoo! Presence link on the Goodies page.

      Yahoo! Presence

      Then enter your Yahoo! ID and choose an Yahoo! Presence icon from the available options and click Submit. The icon that you choose here will be displayed on your web page when you are signed into Yahoo! Services online.

      Yahoo! Presence

      Once you submit, your Rich Text Editor will display the Yahoo! Presence icon. This indicates that Yahoo! Presence indicator has been enabled as part of the website. You can later edit the settings by clicking the Yahoo! Presence icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

      Yahoo! Presence Preview

      If not required, you may remove the Yahoo! Presence indicator by clicking the Yahoo! Presence icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

       

      Mailing List

      To create a complete mailing list of visitors on your website, just click on the Mailing List link available on the Goodies page.

      Mailist List

      Then select an attractive template color for your Join Mailing List box from the list available and click Submit.

      Mailist List

      Once you submit, your Rich Text Editor will display a Join Mailing List Goodie icon. This indicates that the Join Mailing List box has been inserted as part of the website. The actual Join Mailing List module will appear on your final website once you submit this page, accept all changes to the design, and Publish it to your live website.

      Mailist List Preview

      If not required, you may remove the Join Mailing List box by clicking the Join Mailing List Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

       

      Language Translation

      To allow your website visitors to translate the entire content of your web page to any of the popular languages, just click on the Language Translation link on the Goodies page.

      Language Translation

      Then click Submit to confirm that you want to add a Language Translation feature to your web page.

      Language Translation

      Once you submit, your Rich Text Editor will display the Language Translation icon from Altavista’s Babel Fish. This confirms that Language Translation has been enabled as part of your website. The actual Language Translation icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

      Language Translation Preview

      If not required, you may remove the Language Translation feature by clicking on the Language Translation icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

       

      News

      To add the latest international news snippets covering diverse topics on your web page, just click on the News link on the Goodies page.

       Create / Edit a Text Page

      Then fill in the Heading for the news section, Number of news items to be displayed and the Width of the News Area and click Submit. You can also choose a text and a background color for the news area on your website.

       Create / Edit a Text Page

      Once you submit, your Rich Text Editor will display a News Goodie icon. This indicates that the News area has been inserted as part of the website. You can later edit the settings by clicking the News Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual News snippets will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

      News Preview

      If not required, you may remove the News area by clicking the News Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

       

      Adding Goodies from the general Page Manager settings section

      1. These Goodies can also be added through the Add Goodies link in the general Page Manager settings -

      General Settings

       

      2. This will then bring up a page displaying a list of Goodies. Click on the link corresponding to the Goodie that you wish to add to your website, customise and submit the data.

      Goodies List

      3. You will be then presented a list of pages to choose from. The Goodie will be added to the selected page.

      Goodies Select Page

       

      IMPORTANT 

      Goodies can be added only to Text pages.

      4. You need to select a location within the page where you wish to have the Goodie inserted.

      Goodies Select Location

      If you wish to relocate the Goodie within the page, you can drag and drop (or cut and paste) the Goodie icon wherever you need.

       

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    09 Aug 10 Outlook Express

    Follow the steps detailed below to use Microsoft Outlook Express 6.0 to send/receive emails from your Email account.

     

    1. Start Outlook Express 6.0. On the Tools menu, click Accounts.

    express01 Outlook Express

     

    2. In the Internet Accounts dialog box, click Add, and then click Mail

    express02 Outlook Express

     

    3. In the Display name box, type the name that you want others to see when you send a message, and then click Next.

    express03 Outlook Express

     

    4. In the E-mail address box, type the e-mail address for the account that you are using (for example, user@yourdomainname.com), and then click Next.

    express04 Outlook Express

     

    5. Under E-mail Server Names, click the appropriate incoming e-mail server type (Post Office Protocol version 3 [POP3] is the default type).

    express05 Outlook Express

     

    6. Incase you selected POP3 as the incoming mail server in the above step, enter the Incoming mail server as pop.yourdomainname.com. If you selected IMAP as the incoming mail server, then the mail server you need to use is imap.yourdomainname.com. The SMTP server address in any case will be entered as smtp.yourdomainname.com. Once this is done, click Next.

    express06 Outlook Express

     

    7. Type your complete email address and password in the Account name and Password boxes respectively and then click Next.

    express07 Outlook Express

     

    8. The next window that you see reads “Congratulations, you have successfully entered all of the information required to set up your account. To save these settings, click Finish.

    express08 Outlook Express

     

    9. Now again open the Internet Accounts dialog box referring to steps 1 and 2. In the Mail view, you will see the Account you have just added. Now you need to click Properties.

    express09 Outlook Express

     

    10. Under the Servers tab, you need to check the checkbox My server requires authentication placed under Outgoing Mail Server. Once this is done, click Apply and close the Internet Accounts dialog box.

    express10 Outlook Express

     

    11. Now under Send/Receive button, click on Send and Receive All and the mails will be download and visible when you click on Inbox which is located in the List of Local Folders as shown below.

    express11 Outlook Express

     

    IMPORTANT 

    Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.

    To circumvent this, Gossimer allows you to use an alternate port 2525 for sending mails if port 25 is blocked -

    a. In Outlook Express, on the Tools menu, click Accounts.

    express01 Outlook Express

     

    b. Select the email account you wish to modify and click Properties.

    express09 Outlook Express

     

    c. Under the Advanced tab, replace the default port number 25 with the alternate port number 2525 in the field provided for Outgoing mail (SMTP).

    express12 Outlook Express

     

    d. Click OK and then Close to save the changes.

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    04 Aug 10 Why are my ASP pages displaying an Error Message – Disallowed Parent Path or Disallowed Path Characters?

    The Microsoft IIS 6.0 web server considers relative paths as a potential security hazard and therefore disables the same by default. To ensure that the server where your website is hosted can not be exploited in this fashion, Gossimer keeps relative paths disabled.

    Examples

    Relative Path: <img src=”../images/image.gif”>
    Absolute Path: <img src=”www.yourdomain.com/images/image.gif”>

    If you have designed a website in ASP which uses relative linking, then your website visitors may encounter an error message such as:

    Active Server Pages, ASP 0131
    Disallowed Parent Path
    The Include file ‘../<filename.ext>’ cannot contain ‘..’ to indicate the parent directory.
    /<path>/<filename.asp>, line <number>

    OR

    Server.MapPath()error ‘ASP 0175 : 80004005′ Disallowed Path Characters

    You would receive such errors because you are referring to a file in a directory, which is a level above your Current Working Directory using Relative Paths or better know as Parent Paths.

    To resolve this error, you have 2 options:

    Option 1: Use an Absolute Path with the domain name

    For every file you want to link within your ASP file, you need to mention the complete path including the domain name. For example, http://www.yourdomain.com/images/1.gif.
     

    Option 2: Use an Absolute Virtual Path

    You would need to modify your ASP scripts to use absolute virtual paths from the root of your website, instead of relative paths. For example, if you use an include file named “mycode.inc” at the root of your site, the virtual path would be “/mycode.inc.” If you use the same include file in a virtual directory named “/includes” on your server, the virtual path would be “/includes/mycode.inc” where “/” indicates the ROOT of your Website or the Web Directory.

    The below example illustrates how to implement Virtual Paths in your scripts instead of Relative Paths -

    <!–#include virtual=”/<virtual path>/<filename_you_wish_to_include>”–>

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    03 Aug 10 FrontPage Server Extensions (FPSE)

    FrontPage Server Extensions are a set of server-side scripts and programs which enable users of Microsoft FrontPage to use its special components (called WebBots). FrontPage Server Extensions are CGI (Common Gateway Interface) programs which provide the server side implementation of FrontPage. The Extensions implement Authoring (uploading/downloading documents, To Do Lists, etc.), Administration (setting end-user, author, and administrator privileges), and Dynamic Content (browse-time WebBot components).

    What are WebBots?

    WebBots are the mechanism for invoking many of the interactive features built into FrontPage. These features are added to your website through the FrontPage Editor from the Insert -> Web Component menu.

    IMPORTANT

    Microsoft has discontinued support for FrontPage Server Extensions on Linux Servers and will gradually discontinue support for FrontPage Server Extensions altogether (for Windows Servers too). Hence, FrontPage Server Extensions have been discontinued on Gossimer’s all Web Servers.

    Reference:

    http://www.rtr.com/fpsupport/
    office.microsoft.com/en-us/assistance/HA101205221033.aspx/a/index.html>
    http://www.microsoft.com/presspass/features/2006/feb06/02-15Designer.mspx

    http://www.microsoft.com/products/expression/en/web_designer/default.mspx

    http://www.microsoft.com/office/preview/programs/designer/highlights.mspx

    Therefore, you need to use a dedicated File Transfer software like CuteFTP, WS FTP to upload content to your website. Transferring files through such FTP software is far faster and efficient than using FrontPage. There are also free Windows FTP software available; one such client is Core FTP.

    Reference:

    Click here to read more about File Transfer Protocol (FTP) >>
    Click here to find detailed information about how to use a File Transfer Software >>
    Click here to review details of Core FTP >>
     

     

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