Follow the procedure outlined below to add a new email address:
1. Login to the Email management interface. Click here to read how >>
2. Go to Email Addresses -> Add.
3. Here, enter the name for the Email address that you wish to create.
4. Now, you can create a mailbox where all the mails being sent to this new Email address would be stored. Provide the password for the mailbox.
Additionally, you can choose to restrict the amount of your email space that mails to this new Email address would occupy. When the space is used up, all further mails sent to this email address would bounce back to the sender.
5. While creating a new Email address, you can also setup other parameters for it. You can choose to
- Define Email forwards for this new address
- Add an Auto-responder
- Specify other options, like
- bouncing all Emails sent to this address back to the sender, or
- silently deleting all mail.
To do these, select the check-boxes before the respective options, and define your preferences for these.
6. Once you have completed the setup, click on Submit.
Tags: Address Email, Auto Responder, Check Boxes, Email Addresses, Email Forwards, Email Management, Login Email, Mail, Mailbox, Management Interface, Name Address, New Address, New Auto, New Email Address, Options, Parameters
A catch-all is an account that receives messages sent to non-existent email addresses at your domain name. For example, if someone sends a mail to mgmt@yourdomainname.com, and the account didn’t actually exist, your catch-all would receive this message. A catch-all email address can ensure that genuine and possibly important communication intended for you is NEVER missed.
The catch-all account could be configured to:
- Store all incoming messages (mailbox)
- Forward all incoming messages to one or more email addresses
- Send a customized auto-response
- Bounce all incoming messages
- Silently delete all incoming messages without a bounce
Follow the process outlined below to configure the catchall account for emails on your domain name:
1. In the Email management interface, go to Email Addresses -> Catchall Account.
2. Your catchall account bears the name default@<your primary domain name> (e.g. default@mydomain.com, default@domain.net etc.). For this account, you can either
- Setup a mailbox to store all mail, or
- Forward all mail sent to non-existent addresses on your domain name to another local or remote email address, or
- Bounce all mail sent to non-existent addresses on your domain name back to the sender, or
- Silently delete all such email.
3. Select the check-box before the option you prefer to implement, and provide the necessary details.
4. Once you have completed all the necessary settings, click on Save Changes.
Tags: Auto Responders, Auto Response, Bears, Default Domain, Domain Name, Email Account, Email Address, Email Addresses, Email Management, Emails, Forward, Forwards, Incoming Messages, Lt, Mail, Management Interface, Necessary Details, Necessary Settings, New Email Address
Upon successfully placing a Transfer Request [that is after you have paid for the same], your domain name’s Transfer action will initiate. You can easily track the status of your domain name’s transfer by following these steps:
1. Login to your Control Panel and search for the domain name for which you have placed the Transfer request.
2. Click on the domain name.
3. Note the Action Requested and the Status of the Action. There can be only 3 Statuses of a domain name that has not yet been transferred to Gossimer -
Trying to fetch Admin Contact Email Address:
Our system automatically fetches the Admin Contact e-mail address by contacting the Whois Server of the Current Registrar. However, sometimes the Current Registrar’s Whois Server does not respond to our request.
Ideally our system attempts to fetch these details every hour. In case, the Current Registrar’s Whois Server does not respond to our system, we have to manually fetch these details. If the status of your Transfer Order continues to display this status for over a few hours, please contact our Support Team at support@gossimer.com.
Transfer waiting for Admin Contact Approval:
Upon initiating a Transfer, our system sends an e-mail to the Admin Contact of the domain name as appearing in the Whois Server of the Current Registrar. You can verify the e-mail address we fetched from their Whois Server, at the time you initiated the transfer within the Order Details page itself.
In case the Admin Contact does not receive the Transfer Request in an hour after placing a transfer, you may resend the Transfer Request by clicking on the Resend Authorization Request button.
IMPORTANT
There might be instances where the Admin Contact Email Address was changed after the transfer request was placed. In such a case, clicking on Resend Authorization Request would NOT send the mail to the new Email address. To send the Email to the new address, the current transfer needs to be failed and a fresh transfer order needs to be placed.
Sometimes, it may be possible that the Admin Contact has still not received an e-mail sent by our system, due to any of several problems including network blockages, spam filters, etc.. To circumvent such a situation, you may click on the Transfer Fax Form button and follow the instruction therein, to send us your consent to Transfer your domain name to Gossimer.
We await for 5 days for the Administrative Contact to approve the Transfer. If the Administrative Contact remains silent (neither approves or disapproves the transfer), we assume that the Administrative Contact does not wish to transfer his domain name and we delete this Order in our system.
Transfer waiting for Losing Registrar Approval:
You may see this status when the Domain Name Holder has Approved the Transfer Request sent by Gossimer and now the transfer is awaiting the Current Registrar to approve the Transfer. Ideally, your domain name should transfer in 5 days since the time this status is displayed.
Tags: Address Email, Authorization Request, Contact, Control Panel, Current, Current Registrar, Domain Name, Domain Transfer, E Mail Address, Instances, Mail Email, New Address, New Email Address, Request Button, Search Domain, Send Email, Send Mail, Statuses, Transfer Request, Verify Address, Whois Server
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