26 Aug 10 Scheduled Task Manager
The Scheduled Task Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to schedule a task (cron) for your website to run on specific days and at specific times. For example, if you want to run a particular script at midnight on every Sunday, then you can use the Scheduled Task Manager to define a task for this. It is very easy-to-use, and allows you to add as many such scheduled tasks as you want.
Adding a Scheduled Task
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> Add Scheduled Task.
5. Here, specify the following details:
- URL to be accessed periodically: The URL on your website, for the script to be executed
- Minutes/Hours/Days/Months/Days of Week: The parameters used to define when this task is scheduled to run
- Notify Email Address: Email Address where notifications related to this scheduled task are to be sent
6. Click on Submit.
Modifying a Scheduled Task
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> List Scheduled Tasks.
3. Click on the Command link to go to the Scheduled Task Details page for that specific scheduled task.
4. Make modifications to the desired fields.
5. Click on Modify.
Deleting a Scheduled Task
1. Perform steps 1-2 mentioned in the above (modifying a scheduled task) process.
2. Select the checkbox adjacent to the scheduled task, which you wish to delete.
3. Click on Delete button and confirm the action by clicking on OK.
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
Tags: Checkbox, Control Panel, Cron, Details View, Domain Name, Gt 2, Linux, Manage Web Hosting Service, Management Interface, Notifications, Parameters, Scheduled Task Manager, Scheduled Tasks, Task Details, Task List, Task Manager, View 3, Web Hosting Service, Web Server, Website Management
21 Aug 10 Setting your Billing, Sales, Support and Abuse Desk Contact Information
The OrderBox interacts with all its users in various ways. There is an e-mail sent for EVERY kind of activity performed by you or your Sub-Resellers/Customers in order to keep you informed of all steps. Every e-mail sent to your Sub-Reseller/Customer, however, is sent transparently from YOUR e-mail address. Gossimer Name/Address is not mentioned anywhere in this process.
There are various information that you can customise to better facilitate all communication with the Sub-Reseller/Customer. Follow the steps below to customise these settings.
1. Click on Settings -> Personal Information -> Contact Information
2. Modify all the information in the form to suit your needs. All the fields in the form are explained below –
I. Billing Information
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Billing Contact E-mail Address and From Name:
This e-mail address is crucial and important. This is the e-mail address where we will send all billing notifications to you. For instance, if your Funds fall below the threshold level, you will be sent an email to this e-mail address. Additionally, all correspondence to your Sub-Resellers/Customers about billing matters such as payments received from them, etc. will be sent to them from this e-mail address, using the Email Address From Name if specified. A typical billing email address could be billing@yourcompany.com and the Email Address From Name could be “YourCompany Billing Dept.”
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Other Billing Contact Information (Tel./Fax):
This is information about the Person/Contact who handles all billing matters with respect to your company. This information is displayed to a Sub-Reseller/Customer, in case the Sub-Reseller/Customer needs to contact someone from your Billing Department.
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c. Billing E-mail Signature:
Enter your Billing Team’s e-mail signature in this field to customise all e-mails sent to your Sub-Resellers/Customers. Any email sent to your Sub-Resellers/Customers about any billing matters will contain this signature as it is.
II. Sales Information
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Sales Contact E-mail Address and From Name:
This is the e-mail address where we will send all sales notifications to you. For instance, any Sub-Reseller/Customer places an order on your website, an e-mail will be sent to this Username [e-mail address]. Additionally, all correspondence to your Sub-Resellers/Customers about sales matters such as Orders placed by them, Renewal Reminders, Transfer Authorization mails sent to Admin Contact etc. will be sent to them from this e-mail address, using the Email Address From Name if specified. A typical sales email address could be sales@yourcompany.com and the Email Address From Name could be “Your Company Sales Dept.”
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Sales E-mail Signature:
Enter your Sales Team’s e-mail signature in this field to customise all e-mails sent to your Sub-Resellers/Customers. Any email sent to your Sub-Resellers/Customers about any sales matters will contain this signature as it is.
III. Support Information
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Technical Support E-mail Address:
It is compulsory for you to provide your Technical Support E-mail Address, so that your Sub-Resellers and Customers can contact you in case of such issues. This email address or the Tech Support URL below is displayed to your Customers/Sub-Resellers at various places such as in the menu, in any error message, etc.
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Technical Support URL:
Incase you have a Technical Support URL which you wish your Customers/Sub-Resellers to visit for any support they wish to request from you then specify this URL here. This setting overrides the Tech Support Email Address i.e. if you specify a Tech Support URL we will never display the Tech Support Email Address to your Customers/Sub-Resellers. We will only display the Tech Support URL. This can help if you have a web based support ticketing system and wish your Customers/Sub-Resellers to only use that while requesting Support.
IV. Abuse Desk Information
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Abuse Desk Email Address and From Name:
It is compulsory for you to specify your Abuse Desk E-mail Address, so that all SPAM complaints regarding Domain Names Registered through your Customers can be sent to you at this Email Address. Additionally, the mails sent using the SPAM Processing Tool would be sent using this E-mail Address and From Name. Click here to read about the SPAM Processing Tool >>
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Abuse Desk Signature:
Enter your Abuse Desk’s e-mail signature in this field to customise all e-mails sent to your Sub-Resellers/Customers. Any email sent to your Sub-Resellers/Customers about any Abuse Desk matters will contain this signature as it is.
The SuperSite displays your Contact Information to your Customers. This data is downloaded to your SuperSite from your Control Panel and cached (stored) on the SuperSite Server. Hence, you would need to refresh the cache of your SuperSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Reseller Branding. Click here to know what is SuperSite >>
Tags: Billing Address, Billing Department, Billing Dept, Billing Information, Billing Matters, Billing Support, Correspondence, Department C, Desk, E Mail Address, Email Address, Funds fall, Information Tel, Mail Signature, Name Address, Notifications, Orderbox, Resellers, Signat, Support Desk, Tel Fax, Threshold Level
17 Aug 10 Additional Contact related requirements for .ASIA domain names
Apart from the Registrant, Administrative, Technical and Billing Contacts, two additional Contacts as explained below need to be associated with a .ASIA domain name:
Operations and Notifications (OPN) Contact
An Operations and Notifications Contact (OPN Contact) is submitted to designate the point of contact to whom documentary evidence requests, auction invitations, and reminders are to be sent.
Updates to the OPN Contact will not be permitted during Sunrise period. The .ASIA Registry does not guarantee that any changes to OPN Contact will be effected in the notification system immediately. If you update the OPN Contact, you must continue to accept and expect notifications being sent to the previous OPN Contact for a reasonable period of time after the submission of the changes.
The OPN Contact must be specified for all Sunrise applications. This Contact is optional for Landrush and Live Registrations.
Charter Eligibility Declaration (CED) Contact
Every domain registration application must include at least one Domain Contact that is a legal entity in the DotAsia Community. The DotAsia Community is defined based on the geographical boundaries described by the ICANN Asia / Australia / Pacific region (http://www.icann.org/montreal/geo-regions-topic.htm).
The Registrant Contact shall warrant and represent that Domain Contact to make the Charter Eligibility Declaration (CED), who shall thence be referred to as “CED Contact”. The CED Contact, along with the Registrant Contact, is jointly responsible and liable for the domain name. In the event of a domain name dispute, both the CED Contact and the Registrant Contact can be named as the responding party to any allegations arisen.
For those entities that do not have a separate legal personality, such as a partnership in some economies, a natural person (e.g. a partner) may be used as one of the Domain Contacts and named as the CED Contact.
The designated CED Contact must provide additional information to make the declaration to the effect that it is a legal entity within the DotAsia Community. The required information includes:
- Location or domicile of the Entity (based on the corresponding ISO3166 code)
- Type of Entity -
- Corporations or Companies
- Cooperatives
- Partnerships or Collectives
- Government Bodies, States, Sovereigns or Municipalities
- Political Parties or Trade Unions
- Trusts, Estates, Associations or Societies
- Institutions
- Natural Persons
- Other
- Form of Identification -
- Certificate of Incorporation or equivalent business registration certificate issued by the relevant government registry as confirmation of the due incorporation and valid existence of the company
- Act, decree or legislation chartering the formation of an entity
- Societies Registry or equivalent registry for non-corporate entities
- Political Parties Registry
- Passport or Citizenship ID
- Other
- Identification Number / Code of Reference (e.g. Passport number, Business Certificate number, Act or Legislation number/code, etc.)
- Other Remarks
If 2(i) and/or 3(f) is declared, the appropriate information for the Type of Legal Entity and Form of Identification to support the claim must be entered into 5.
Any Registrant, Admin, Tech, or Billing Contact may be extended into a CED Contact, however at least one of the four aforementioned contacts must contain CED information.
After the completion of the Sunrise process, the CED Contact may amend its Charter Eligibility Declaration at anytime. An Operating Contact (i.e. the Registrant Contact) may replace the CED Contact on file provided that the new CED Contact fulfils the Charter Eligibility Requirement.
Changes to CED Contact information (in fact all information relating to a domain) and replacement of CED Contacts are, however, not permitted when proceedings have been commenced under the Charter Eligibility Dispute Resolution Policy (CEDRP).
The Charter Eligibility Declaration Policy can be viewed at http://www.registry.asia/policies/DotAsia-Charter-Eligibility–COMPLETE-2007-08-15.pdf.
Tags: Allegations, Asia, Asia Australia, Australia, Ced, Citizenship, Documentary Evidence, Domain Name, Domain Names, Domain Registration, Geographical Boundaries, Icann, Invitations, Legal Entity, Natural Person, Notification System, Notifications, Opn, Point Of Contact, Registrant, Registration Application, Registrations, Reminders, Separate Legal Personality, Sunrise Period, www.icann.org/montreal/geo-regions-topic.htm/a/index.html>
13 Aug 10 Transferring your .UK Domain Name
Before proceeding with the Transfer of your .UK Domain Name, you are advised to first confirm if your Domain Name can be Transferred. Click here to read more >>
- Inter-Registrar Transfer of a .UK Domain Name does not include one year Renewal.
- Transfer of a .UK Domain Name from another Registrar to Gossimer is a non-billable action.
The process of Transferring a .UK Domain Name from another Registrar is slightly different compared to the process for Domain Names under other extensions. In case of a .UK Domain Name, the inbound Transfer needs to be initiated at the Current Registrar’s end.
Once you have determined whether your .UK Domain Name can be Transferred, you need to follow the process mentioned below:
- Initiate the Transfer at the Current Registrar with whom you are managing your .UK Domain Name.
You need to provide a Tag in order to initiate the Transfer. Contact our Technical Support Team at support@gossimer.com to know the Tag.
- A notification will be sent to the Registrant Email Address once Gossimer receives a notification about the Transfer from the .UK Registry.
- This email will contain a Security Key associated with the Domain Name that you have Transferred.
IMPORTANT
- The Security Key needs to be kept confidential.
- In case the Registrant has not received any notification containing the Security Key, you can contact support@gossimer.com and request for the Security Key to be re-sent.
- In case the Registrant has received multiple notifications related to the Transfer, the Security Key listed in the latest email needs to be used.
- Transfer Request for .UK Domain Names cannot be placed from the Storefront/within the Control Panel. Hence, it is advised that you re-direct all purchase related links from within your, your company user’s and your Customer’s Control Panel to your SuperSite URL or your Custom URL (if you have integrated with our platform using our API).
Reference:
Click here to know what is SuperSite >>
Click here to read about API Integration >>
Click here to read how to integrate your Website and Shopping Cart with your Customer Control Panel >>
- The Security Key needs to be kept confidential.
- Login to your Control Panel – Customers – http://manage.gossimer.biz/customer
Resellers – http://manage.gossimer.biz/reseller
- In the Control Panel, Customers – go to Domains -> Domain Registration -> Transfer
Resellers – go to Products -> Domain Registration -> Transfer<#end reseller#>Now, enter your .UK Domain Name. You also need to provide the Security Key, which was sent to the Registrant Email Address.
IMPORTANTHere, you will be initiating the final step related to the Transfer of your .UK Domain Name to Gossimer and not a fresh Transfer.
On the next page, you need to provide the Customer Username (Email Address) under whom the Domain Name needs to be placed.
- Submit the details.
You will receive a notification via email from Gossimer, once the Domain Name has been activated under your Control Panel.
Tags: Api, Api Reference, Control, Control Panel, Current, Current Registrar, Custom Url, Domain Registrar, Domain Transfer, Email, Gossimer, Inter, Inter-Registrar, Notifications, Registrant, Registrar, Registrar Transfer, Security Key, Storefront, Technical Support Team, Transfer Request, Uk Domain Name, Uk Domain Names, Uk Email
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- .CN Launch - Coming Soon August 16, 2009We are glad to announce the launch of .CN - the most popular and fastest growing ccTLD worldwide. The .CN domain extension has seen an exemplary growth since its launch throughout the world. Earlier this year, .CN crossed over 13 million registrations to become the second most registered domain extension after .COM. Moreover, with China now representing the […]
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