30 Aug 10 ERROR: Trying to fetch Admin Contact E-mail Address

You may get this error when you execute a Transfer for a Domain Name (except a .EU Domain Name) from another Registrar to Gossimer.

In order to ensure that, an Authorised person is placing this Transfer Request, we send an email to the Administrative Contact of the Domain Name for authorising the transfer. We need to fetch the e-mail address of the Administrative Contact from the Current Whois Record from the Losing Registrar.

If for some reason we are unable to contact the Whois Server of the Current Registrar you will get this message. There are two things you can do at this stage -

1. You would have received an e-mail with instructions on sending a Fax authorisation for these transfers. You can use that fax authorisation to action the transfers.

2. You can simply wait for upto 48 hours. We would attempt to contact your Registrars Whois server for the Administrative contact details every hour for 24 hours, and even try the same manually. In almost all cases we will be able to send the Administrative Contact E-mail within 48 hours.

IMPORTANT

This process would not be applicable for a .EU Domain Name, since the Authorization mail is sent directly from the Registry to the Registrant Contact’s Email Address.

Tags: 48 Hours, Attempt, Authorisation, Authorised Person, Contact Details, Current, Current Registrar, E Mail Address, Email Address, Eu Domain Name, European Union, Fetch, Losing Registrar, Registrant, Registrar, Send An Email, Send Email, Send Mail, Sending A Fax, Stage 1, Transfer Request, Whois Record, Whois Server

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30 Aug 10 Regulations to be followed while updating contact details of specific domain names

There are certain regulations to be followed while updating contact information for certain domain names registered with Gossimer

.US domain names

The Registrant contact of every .US domain name needs to bear valid Nexus Information. The Nexus Information consists of

The Application Purpose: Whether the domain name being registered is for Business use (Profit/Non-profit), personal use, etc.
The Nexus Category: Whether the person registering the domain name is a resident/citizen of the United States of America, or the Domain name is registered for an organization based in the United States, or having an office or facility therein.

If you were to modify the Name/Company name for an existing contact of a .US domain name, the system would prompt you to specify the Nexus information for this contact.

.NAME domain names

When you register a .NAME domain name or have a .NAME domain name transferred to your account with Gossimer , you have to wait for 5 days before you can update the Registrant contact details.

Tags: Contact Details, Contact Information, Contact Name, Domain Register, Gossimer, Name Domain, Nexus, Personal Use, Register Domain, Register Name, Registering Domain, Registrant, Resident Citizen, States Of America, United States, United States Of America, Us Domain Name, Us Domain Names

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28 Aug 10 Bulk Registration

You can order multiple Domain Names (except .EU and .UK Domain Names) at a time, through the Bulk Registration interface in your Control Panel.

For Customers -

Login to your Customer Control Panel from – http://manage.gossimer.biz/customer
Go to Domains -> Domain Registration -> Bulk Actions -> Bulk Registration
Enter values in their respective fields as explained below and proceed.
- Domain Information: Enter one or more domain names in the format requested. This process by-passes the Domain Check Availability process and the system will attempt to register these names for you, proximately.
- Registration Term: Select the number of years you want to register this/these domain name(s) for.
- Contact Information: Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the domain names will be registered.
- Name Server Information: Mention valid Name Servers for these domain names. Name Servers are COMPULSORY for all Top Level Domains EXCEPT .COM/.NET domains.
You may choose to enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.

IMPORTANT

In case you are registering .US domain names, then for every unique Contact that you have selected as the Registrant, Administrative, Technical and Billing Contact, you need to mention their Nexus Category and Application Purpose. This can be accomplished by following the underlying process:

a. Login to your Control Panel, from http://manage.gossimer.biz/customer
b. Search for the contact in question, from Domains -> Domain Registration -> Contact Management -> Search.
c. When you click on the contact, you would see a button to Modify Nexus Information.
d. Now, select the Application Purpose and Nexus Category for the contact, as appropriate.

Once you have placed the Bulk Registration order, the requisite Amount to process the Order will be Locked until the action is completed. You can check funds locked for various actions from My Billing -> List Locked Funds. However, if your debit account does not have sufficient funds to pay for some of the orders, the system would eliminate the orders belonging to the Top Level Domains having the least number of domain names within the bulk registration order. Ensure that you have sufficient funds in your Debit Account before placing a Bulk Registration order from My Billing -> Summary. You can add more funds from My Billing -> Add Funds before placing a Bulk Registration order.For example, if you place a bulk registration for 10 domain names out of which say 5 are .com domain names, 3 are .biz domain names and 2 are .info domain names and you have funds only to register 6, then the system would register the domain names from larger batches – 5 .com domain names and 1 of the .biz names and fail the rest.

When the Order is executed successfully, you will receive a confirmation for the same via an e-mail from Gossimer and the locked funds will be deducted accordingly from your Debit Account. Alternatively, if the Order fails, you will receive a notification from Gossimer and the locked funds would be released back into your Debit Account.

At any point of time, you can add upto two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request, if two Bulk Actions are already running . You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>

For Resellers -

Login to your Reseller Control Panel from – http://manage.gossimer.biz/reseller
Go to Products -> Domain Registration -> Bulk Actions -> Bulk Registration
Enter the Customer Email Address for which you wish to Register these Domains.
Enter values in their respective fields as explained below and proceed.
- Domain Information: Enter one or more domain names in the format requested. This process by-passes the Domain Check Availability process and the system will attempt to register these names for you, proximately.
- Registration Term: Select the number of years you want to register this/these domain name(s) for.
- Contact Information: Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the domain names will be registered.
- Name Server Information: Mention valid Name Servers for these domain names. Name Servers are COMPULSORY for all Top Level Domains EXCEPT .COM/ .NET domains.
You may choose to enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.
Decide how you wish to Pay for the Registration of the Orders by selecting one of the Payment Options mentioned below and then click on the Continue button to execute the Registration
- Option 1 – Register the Orders and the Invoices will be kept Pending for the Customer. This way, he can pay for the Invoices later.
- Option 2 – Register the domain names using the Current Debit Account Balance of the Customer. This option would immediately debit your Customer’s Debit Account for the Cost of the Registrations. If there are insufficient funds in the Customer’s Debit Account balance, then the system would register as many Orders as possible.
- Option 3 – Register the Orders without raising any Invoices for the Customer.

IMPORTANT

In case you are registering .US domain names, then for every unique Contact that you have selected as the Registrant, Administrative, Technical and Billing Contact, you need to mention their Nexus Category and Application Purpose. This can be accomplished by following the underlying process:
a. Login to your Control Panel, from http://manage.gossimer.biz/customer
b. Search for the contact in question, from Domains -> Domain Registration -> Contact Management -> Search.
c. When you click on the contact, you would see a button to Modify Nexus Information.
d. Now, select the Application Purpose and Nexus Category for the contact, as appropriate.
Once you have placed the Bulk Registration order, the requisite Amount to process the Order will be Locked (Reference: What are Locked Funds >> ). However, if your debit account does not have sufficient funds to pay for some of the orders, the system would eliminate the orders belonging to the Top Level Domains having the least number of domain names within the bulk registration order. Ensure that you have sufficient funds in your Debit Account before placing a Bulk Registration order from My Billing -> Summary. You can add more funds from My Billing -> Add Funds before placing a Bulk Registration order. For example, if you place a bulk registration for 10 domain names out of which say 5 are .com domain names, 3 are .biz domain names and 2 are .info domain names and you have funds only to register 6, then the system would register the domain names from larger batches – 5 .com domain names and 1 of the .biz names and fail the rest.
When the Order is executed successfully, you will receive a confirmation for the same via an e-mail from Gossimer and the locked funds will be deducted accordingly from your Debit Account. Alternatively, if the Order fails, you will receive a notification from Gossimer and the locked funds would be released back into your Debit Account.
At any point of time, you can add upto two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request for a Customer, if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>

Tags: Check Availability, Contact Management, Customer Control Panel, Domain Check, Domain Information, Domain Name, Domain Names Name, Domain Registration, European Union, Locked Funds, Name Server, Nexus, Nexus Category, Privacy Protection, Registrant, Registration Interface, Registration Term, Servers, Top Level Domains, Uk Domain Names

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28 Aug 10 Domain Name Registration Default Settings

Default Settings for Customers –

Customers of Gossimer under their Default Settings can set the Default Name Servers and the Default Contacts. Thus any Domains Registered by you would have the Default Name Servers and the Default Contacts pre-filled and, you will not have to enter the Name Servers every time you Register a Domain Name. Additionally, if suppose for some Domain Name you do not want to use the Default Contacts / Name Servers, then at the time of Registration you have the option of changing them.

To avail these Default Settings, you need to follow the steps mentioned below -

Login to your Customer Control Panel from http://manage.gossimer.biz/customer.
In the Control Panel go to Domains -> Domain Registration -> Default Settings.
Here you can specify
- Up to 4 Default Name Servers
- Default Contacts
IMPORTANT

You can select 4 different types of Contacts from the Contact Type drop-down menu:
- General Contact – can be used for domain names such as .COM, .NET. ORG, .NAME, .INFO, etc
- COOP Contact – can be used only in case of .COOP domain names
- UK Contact – can be used only in case of .UK domain names
- EU Contact – can be used only in case of .EU domain names
In case of Contact and COOP Contact type, Default Contact can be set for Registrant, Admin, Technical and Billing Contacts.

However, in case of UK Contact and EU Contact type, Default Contact can be set only for Registrant Contact since the System requires only the Registrant Contact details to be provided for .UK and .EU domain names.
You need to click on the Edit link next to each Default Contact. A new window will open listing all the Contacts created by you for that specific Contact type (Contact/COOP Contact/UK Contact/EU Contact). You may also search for a Contact by providing the Name of the Contact in the textbox and clicking on Search button. The Advance Search option allows you to search for a Contact by Contact Id, Contact Name, Company Name, Contact Status, Contact creation date.
Now, to select a particular Contact as the Default Contact, click on the Contact Id link for that Contact. The selected Contact will now be displayed as the Default Contact.

If you wish to add a new Contact, you need to click on the Add New link, provide the Contact details and click on Add button. A new Contact will be created and will be selected as the default Contact automatically.

It is recommended that you mention at least 2 Name Servers here. Furthermore, in case of registering .US domain names, both Name servers must be registered in the United States.

Default Settings for Resellers –

a. Name Servers

Click here to read how to set your Default Name Server information >>

b. Whois Format

Click here to read how to brand your Web-based and Port 43 Whois Lookup Results >>

Tags: Advance Search, Biz, Contact Details, Contact Name, Coop Domain, Customer Control Panel, Default Settings, Domain Name Registration, Domain Names Uk, Domain Registration, Drop Down Menu, Eu Domain Names, European Union, Gossimer, Registrant, Search Button, Search Option, Servers, Uk Domain Names, United States

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28 Aug 10 Understanding the Status of a .EU Domain Name Transfer/Trade

Upon successfully placing a .EU Transfer/Trade Request [that is after you have paid for the same], your domain name’s Transfer/Trade action will initiated. You can easily track the status of your domain name’s Transfer/Trade by following these steps:

1. Login to your Control Panel and search for the domain name for which you have placed the Transfer/Trade request. Click here to read how >>

2. Click on the domain name.

3. Note the Action Requested and the Status of the Action. The various Statuses of a domain name that has not yet been Transferred/Traded are described below -

Initiating Trade Request: Once the Transfer/Trade order has been executed, the status of the Transfer/Trade order is displayed as Initiating Trade Request. This is the stage where the Transfer/Trade request has not yet been forwarded to the Registry by the System.

Trade waiting for Confirmation: Once the System forwards the Transfer/Trade request to the Registry, the status of the Transfer/Trade order is displayed as Trade waiting for Confirmation. In case of a Transfer, the Registry will send an authorization request to the Registrant of the domain name while in case of a Trade, the authorization request is sent to the current as well as the new Registrant. All the concerned parties have to approve the action within 7 days. If the Transfer/Trade is not authorized within 7 days, the authorization need to be provided through a fax to the Registry. The status of the Transfer/Trade will continue to be displayed as Trade waiting for Confirmation throughout this period.

Trade Request Approved: Once the Registrant (in case of a Transfer)/current as well as new Registrant (in case of a Trade) provide the the authorization, the status of the Transfer/Trade will be shown as Trade Request Approved.

Order Locked In Processing: If the domain name is being Transferred from another Registrar, the System will create .EU Contacts having the same information as existed at the old Registrar and associate these Contacts with the Transferred domain name. The System will display the status Order Locked in Processing while all such internal processes are being carried out.

Tags: Authorization Request, Confirmation, Control Panel, Eu Domain Name, European Union, Gt 2, Registrant, Registrar, Statuses, Trade Request

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27 Aug 10 Moving or Pushing a Domain Name (except .EU) from one Control Panel to another

If you have any difficulty in understanding the above, feel free to get in touch with our Support Team at support@gossimer.com.

You can move a Domain Name (except .EU* and .UK) with all its related Services from your existing Customer Control Panel to another Customer, by following the steps mentioned below:

1. Login to your Control Panel and search for the Domain Name. Click here to read how to do so >>

2. Click on the Domain Name in the search results to get to the Order details view.

3. Click on the Move Services button in the Management Console toolbar on the top of the screen, to initiate the process.

4. Here, you would have to mention the following details

the Customer Username (Email Address)^** of the Customer account where you wish to move the Domain Name.
the Customer ID of this account. The Customer ID is a unique number associated with a Customer’s Profile. If you do not know the Customer ID of the new account, you can find it in Settings -> Primary Profile in the new Customer Control Panel.

5. Select whether you wish to retain the existing Contact Details after the Domain Name is moved to the new Customer Control Panel. This will keep the Whois Details of your Domain Name as is, even after moving the Domain Name. If you do not select this option then the Contact Details will change to the Default Contacts of the new Customer Control Panel.

6. Confirm that the Customer account to which you are transferring this Domain, is the one you really intend to and click on the Confirm button.

Note:

* Move Service is unavailable for .EU domains as changing the Registrant Contact constitutes changing the ownership identity of the Domain Name. Furthermore, there is a monetary charge associated with Moving your .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
^**If you are moving the Domain Name to a different Reseller, but have not created a Customer Account under that Reseller, you can easily do so by clicking on the New Customer Sign-Up link on the new Reseller’s site and filling up the form. You can then use the Customer ID, which appears on the success page, along with the username email address to move your Domain Name to the Customer Control Panel you have just created.

IMPORTANT

You may encounter an error while attempting to Move Services for a Domain Name, if

A. One or more Services for this Domain Name are currently being processed,

OR

B. There is a Pending Invoice for any Service associated with this Domain Name,

OR

C. There are one or more Services under another Customer of this [new] Reseller. For example, you have purchased Domain Name registration for yourdomainname.com through your Customer Control Panel with Gossimer and have purchased Managed DNS Service for yourdomainname.com through Reseller B [from your Customer Control Panel] under the Customer A/c of X. Now if you try to move this domain to another Customer Control Panel [say Customer A/c of Y] under Reseller B, you will encounter an error.

OR

D. One or more Services are currently under the Money back period. (This would imply that deletion of that particular service would entitle you to a refund.)

In any of the above cases, the Moving or Shifting of the Domain is not possible and you will have to either

wait for the processing to complete, or
Cancel any Pending process.

OR

E. You are trying to Move a .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>

Tags: Contact Details, Customer Account, Customer Control Panel, Customer Id, Customer Profile, Customer Username, Details View, Domain Name, Domain Reseller, Domain Search, Eu Domain Name, European Union, Gt 2, Managed DNS Service, Monetary Charge, Move Domain, Move Service, Move Services, Moving, Registrant, Related Services, Search Domain, Services Button, View 3

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24 Aug 10 Bulk Transfer

Before proceeding with the Transfer you are advised to first check the following:

confirm if your Domain Name can be Transferred. Click here to read more >>
check if you require to obtain a Domain (Transfer) Secret or Authorization Code for your domain name prior to placing a Transfer request. Click here to read more >>

You can Transfer multiple Domain Names (except .EU, .UK and .WS Domain Names) at a time, through the Bulk Transfer interface in your Control Panel. Follow the process outlined below to transfer Domain Names in bulk:

For Customers –

1. Login to your Customer Control Panel from http://manage.gossimer.biz/customer

2. Click on the Domains -> Domain Registration -> Bulk Actions -> Bulk Transfer button.

3. Enter values in their respective fields as explained below and proceed.

(a) Domain Information

Enter every Domain Name in a SINGLE LINE, separated by a Keyboard Return [Enter] Key, in the Domain Name field.

Mention their respective Transfer Secret/Authorization Code, on the SAME LINE as the Domain Names, separated with a comma.

IMPORTANT

In case of .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can simply mention the Domain Name.

It is worth noting that, Gossimer will send independent Transfer Request E-mails to the Administrative Contacts of all the Domain Names, to confirm each of the Transfers. Alternatively, if all the Domain Names are owned by the same Registrant, you may choose to send the Transfer FAX in a SINGLE letter, authorizing the Transfer for all the names.

(b) Contact Information

Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the Domain Names will be registered.

You may choose enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.

4. If you have sufficient funds in your Debit Account Balance, you will receive a Confirmation for the same via an e-mail from Gossimer that the Transfer has begun and the requisite Amount to process the Order will be Locked until the action is completed. You can check funds locked for various actions from My Billing -> List Locked Funds.

If you do not have sufficient funds with Gossimer, you can pay for the Invoice(s) separately. Upon payment, your Funds will be Locked, until the Transfer completes. Click here to read how to pay for an Invoice >>

IMPORTANT

At any point of time, you can add upto two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request, if two Bulk Actions are already running. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
Once a Domain Name having an associated Domain (Transfer) Secret is Transferred to Gossimer from another Registrar, our System would set a new Domain (Transfer) Secret for such a Domain Name. This process is implemented from a security perspective. Click here to know about locating and modifying the Domain (Transfer) Secret for your Domain Name (except .EU, .UK and .WS) >>

For Resellers -

1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller

2. Click on the Products -> Domain Registration -> Bulk Actions -> Bulk Transfer button.

3. Enter the Customer Email Address for which you wish to Transfer these Domains.

4. Enter values in their respective fields as explained below and proceed.

(a) Domain Information

Enter every Domain Name in a SINGLE LINE, separated by a Keyboard Return [Enter] Key, in the Domain Name field.

Mention their respective Transfer Secret/Authorization Code, on the SAME LINE as the Domain Names, separated with a comma.

IMPORTANT

In case of .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can simply mention the Domain Name.

It is worth noting that, Gossimer will send independent Transfer Request E-mails to the Administrative Contacts of all the Domain Names, to confirm each of the Transfers. Alternatively, if all the Domain Names are owned by the same Registrant, you may choose to send the Transfer FAX in a SINGLE letter, authorizing the Transfer for all the names.

(b) Contact Information

Select the appropriate Registrant, Administrative, Technical and Billing Contacts from the drop-down lists, for whom the Domain Names will be registered.

You may choose enable Privacy Protection for all the domain names. Click here to read what is Privacy Protection >>

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.

5. Choose an appropriate Payment method.

Upon placing a Bulk Transfer Order, the System will display you a Confirmation message and both yours and your Customer’s Funds will be Locked. Click here to read in detail about Locked Funds >>

Gossimer will also send you an E-mail once these Domain Names Transfer has begun.

IMPORTANT

At any point of time, you can only add two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Transfer / Modification request for a Customer if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely. Click here to know how you can list all Bulk Actions that are currently running in your account >>
Once a Domain Name having an associated Domain (Transfer) Secret is Transferred to Gossimer from another Registrar, our System would set a new Domain (Transfer) Secret for such a Domain Name. This process is implemented from a security perspective. Click here to know about locating and modifying the Domain (Transfer) Secret for your Domain Name (except .EU, .UK and .WS) >>

Tags: Authorization Code, Biz, Comma, Current, Current Registrar, Customer Control Panel, Customer's Funds, Domain Information, Domain Names, Domain Registration, Domain Transfer, Independent, Interface, Keyboard, List Locked Funds, Locked Funds, Privacy Protection, Registrant, Registrar, Send Fax, Single Line, Transfer Button, Transfer Request, Tv Domain Name

Filed in Bulk Domain Name Registration, Renewal, Transfer and Management with 1 Comment

24 Aug 10 How can people Contact me if I enable Privacy Protection for my domain name?

Once you enable Privacy Protection for your domain name, the Contact Details for your domain name in any Whois Lookup query would display generic details. If someone attempts to contact you at these details, this is how they will be greeted:

Letters, Couriers delivered at the Postal Address would not be accepted. This implies, that you will not be contactable at the address displayed in your domain name Whois.

Telephone Callers would be advised to email you at the email address displayed in the whois of your domain name.

Email sent to the email address listed in the Whois, will get a response specifying an unbranded URL, which needs to be visited by this person. Upon visiting the site, they would be able to mention their query in a secure form, while specifying the type of Contact (Registrant, Administrative, Technical, Billing) they wish to email. The contents of the submitted form will then be emailed to the selected Contact’s (Registrant, Administrative, Technical or Billing) address, as specified in your Control Panel.

Therefore, you are assured of still being contactable, even though your Contact Details are not visible in the Whois of your domain name.

Tags: Attempts, Billing Address, Contact Details, Control Panel, Couriers, Domain Email, Domain Name, Domain Whois, Email Address, Name Domain, Postal Address, Privacy Protection, Registrant, Whois Domain, Whois Lookup

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23 Aug 10 Domain Registration Setup Guide

As a Reseller, you need to take certain steps in order to start selling Domain name Registration and Management to your Customers and Sub-resellers; the more essential steps are detailed below.

Before you go about the setup, we recommend that you go through the Domain Registration Setup video tutorial.

Set your Selling Price for the different TLDs that you wish to sell. Click here to find out how >>
Set the display order of the Top Level Domains that you are selling. Click here to find out how >>
Specify your Default Settings for Domain Registration.
You can specify what Name Servers can be pre-filled every time your Customers register a Domain name. Click here to find out how >>
Understanding Tax and how you may use the Tax Engine to collect it from your Customers and Sub-Resellers. Click here to find out how >>

IMPORTANT

If you choose to integrate the domain name registration buy process with your website using our API Kit, then you need to ensure that you display the Registrar Registrant Agreement for Domain Names Legal document within the domain name registration buy process on your website.

It is compulsory to display this document AS IS to your Customers and get them to agree to the terms mentioned therein, before buying domain names through you. You can view this agreement from within your Reseller Admin Control Panel at Help >> Legal Agreements.

Tags: Admin Control Panel, Api Kit, Default Settings, Domain Name Registration, Domain Names, Domain Registration, Legal Agreements, Legal Document, Registrant, Registrar, Resellers, Servers, Tlds, Top Level Domains

Filed in Product Setup Guides with 0 Comments

22 Aug 10 Transferring your .EU Domain Name

Before proceeding with the Transfer you are advised to first go check if your Domain Name can be Transferred. Click here to check if your domain name can be transferred >>

IMPORTANT

In case of a .EU Domain Name Transfer, the Expiry date is updated to 1 year from the date of Transfer and not to 1 year from the date the domain name was set to expire prior to Transfer.

For example, if a Domain Name has the Expiry date as 24 Oct, 2007 and it gets Transferred to another Registrar on 2 Sep, 2007. The new Expiry date will be 2 Sep, 2008 and not 24 Oct, 2008.

If you wish to Transfer a .EU Domain Name to Gossimer, then you need to follow the steps mentioned below:

Transfer Process for Customers

1. Login to your Control Panel from http://manage.gossimer.biz/customer.

2. In the Control Panel go to Domains -> Domain Registration -> Transfer. There, enter the Domain Name you wish to Transfer.

3. Select the Registrant Contact for this Domain Name. You may select from the available list of contacts or Add a New Contact.

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.

4. In order to avoid any downtime for the website/emails associated with your .EU domain name during the Transfer, it is necessary to mention the Name Servers already in use by your .EU domain name. You may also provide any new Name Servers that you would like to associate your .EU domain name with. Here, it is obvious that all the necessary DNS records are already created on the new Name Servers for the website/emails to be functional.

5. You need to mention any existing Child Name Servers for your .EU domain name alongwith their respective IP Addresses. This is necessary to avoid any downtime for the website/emails associated with any domain name using these Child Name Servers as their Name Servers. If you wish to Register any new Child Name Servers, you may also mention the same alongwith the respective IP Addresses. These new Child Name Servers will be Registered once the domain name is Transferred successfully.

Child Name Servers can also be Registered separately. Click here to know how >>

6. Finally, proceed with the Payment of the Invoice. Click here to read more details on Payment >>.

Now that you have placed the Transfer Order, the Registrant Contact for the Domain Name will receive an e-mail from the Registry for the Transfer Authorization process, which needs to be approved within 7 days. The Registry provides an additional grace period of 7 days for approval, in case the Transfer was not approved within the initial 7 day period. The authorization can also be provided through a fax to the Registry from the Registrant Contact. Template of the confirmation fax is provided below:

Transfer confirmation fax >>

The request is processed once the Registry receives approval from the Registrant.

Transfer Process for Resellers

1. Login to your Control Panel from http://manage.gossimer.biz/reseller.

2. In the Control Panel go to Products -> Domain Registration -> Transfer. There you would have to enter the Domain Name you wish to Transfer.

IMPORTANT

Transfer request for .EU Domain Names cannot be placed from the Storefront/within the Control Panel. Hence, it is advised that you re-direct all purchase related links from within your, your company user’s and your Customer’s Control Panel to your SuperSite URL or your Custom URL (if you have integrated with our platform using our API).

Reference:
Click here to know what is SuperSite >>
Click here to read about API Integration >>
Click here to read how to integrate your Website and Shopping Cart with your Customer Control Panel >>

3. Enter the Username (Email Address) of the Customer, on whose behalf you wish to buy this Service. If the Customer is new, you can Add the Customer, by filling the form given there.

4. Select the Registrant Contact for this Domain Name. You may select from the available list of contacts or Add a New Contact.

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the Check Box.

5. In order to avoid any downtime for the website/emails associated with your .EU domain name during the Transfer, it is necessary to mention the Name Servers already in use by your .EU domain name. You may also provide any new Name Servers that you would like to associate your .EU domain name with. Here, it is obvious that all the necessary DNS records are already created on the new Name Servers for the website/emails to be functional.

6. You need to mention any existing Child Name Servers for your .EU domain name alongwith their respective IP Addresses. This is necessary to avoid any downtime for the website/emails associated with any domain name using these Child Name Servers as their Name Servers. If you wish to Register any new Child Name Servers, you may also mention the same alongwith the respective IP Addresses. These new Child Name Servers will be Registered once the domain name is Transferred successfully.

Child Name Servers can also be Registered separately. Click here to know how >>

7. Finally, proceed with the Payment of the Invoice. Click here to read more details on Payment >>.

Transfer confirmation fax >>

The request is processed once the Registry receives approval from the Registrant.

Tags: Api, Contact, Control Panel, DNS, Dns Records, Domain Registration, Domain Transfer, Domains, Downtime, Emails, Eu Domain Name, European Union, Expiry Date, Ip Addresses, Name Domain, Name Servers, Product Agreement, Registrant, Registrar, Servers, Transfer Domain

Filed in Transferring your Domain Name from Another Registrar to Gossimer with 0 Comments

20 Aug 10 Overview of Domain Name Extensions

Registration

Extension	Duration	Money Back Grace Period?	Country/Sponsor Specific Requirements	Domain Name Length	Name Servers required?	Private Registration?
.COM	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.NET	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.ORG	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.INFO	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.BIZ	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.MOBI	1 – 10 Years		Associated website should be WAP enabled	3 – 63 Characters	2 – 13
.NAME	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
CentralNic	1 – 10 Years		Not Applicable	3 – 64 Characters	1 – 13
.ASIA	1 – 10 Years		CED Contact? to be based in DotAsia community	3 – 63 Characters	2 – 13
.COOP	1 – 10 Years		Need to associate two Sponsors in Coop community	3 – 63 Characters	1 – 13
.TEL	1 – 10 Years		Not Applicable	3 – 63 Characters	5
.IN	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.MN	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.BZ	1 – 10 Years		Not Applicable	3 – 63 Characters	2 – 13
.CC	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.TV	1 – 10 Years		Not Applicable	1 – 63 Characters	1 – 13
.EU	1 – 5 Years		Registrant needs to be from EU?	2 – 63 Characters	1 – 9
.UK	Only 2 Years		Not Applicable	3 – 64 Characters (including the extension)	1 – 10
.US	1 – 10 Years		Nexus Compliance?	3 – 63 Characters	2 – 13
.WS	1 – 10 Years		Not Applicable	4 – 63 Characters	1 – 13
.ME	1 – 10 Years		Registrant for Third level .ME domain name needs to be a Montenegrin individual/entity.	3 – 63 Characters	2 – 13

Renewal

Extension	Duration?	Auto Renewal?	Constraints
.COM	1 – 10 Years		Not Applicable
.NET	1 – 10 Years		Not Applicable
.ORG	1 – 10 Years		Not Applicable
.INFO	1 – 10 Years		Not Applicable
.BIZ	1 – 10 Years		Not Applicable
.MOBI	1 – 10 Years		Not Applicable
.NAME	1 – 10 Years		Not Applicable
CentralNic	1 – 10 Years		Not Applicable
.ASIA	1 – 10 Years		Not Applicable
.COOP	1 – 10 Years		Not Applicable
.TEL	1 – 10 Years		Not Applicable
.IN	1 – 10 Years		Not Applicable
.MN	1 – 10 Years		Not Applicable
.BZ	1 – 10 Years		Not Applicable
.CC	1 – 10 Years		Not Applicable
.TV	1 – 10 Years		Not Applicable
.EU	1 – 5 Years		Not Applicable
.UK	Only 2 Years		Domain name can be Renewed anytime from 6 months before its Expiry, upto 97 days after its Expiry.
.US	1 – 10 Years		Not Applicable
.WS	1 – 10 Years		Renewal before expiry is highly recommended.
.ME	1 – 10 Years		Not Applicable

Transfer

Extension	Registration Term extended by	Domain Secret/Auth Code?	Constraints
.COM	1 year	1 – 32 Characters	Not Applicable
.NET	1 year	1 – 32 Characters	Not Applicable
.ORG	1 year	6 – 16 Characters	Not Applicable
.INFO	1 year	6 – 16 Characters	Not Applicable
.BIZ	1 year	6 – 16 Characters	Not Applicable
.MOBI	1 year	6 – 16 Characters	Not Applicable
.NAME	1 year	1 – 32 Characters	Not Applicable
CentralNic	1 year	6 – 48 Characters	Not Applicable
.ASIA	1 year	6 – 16 Characters	Not Applicable
.COOP	1 year	6 – 16 Characters	Not Applicable
.TEL	1 year	1 – 16 Characters	Not Applicable
.IN	1 year	6 – 16 Characters	Not Applicable
.MN	1 year	6 – 16 Characters	Not Applicable
.BZ	1 year	6 – 16 Characters	Not Applicable
.CC	1 year	1 – 32 Characters	Not Applicable
.TV	1 year	1 – 32 Characters	Not Applicable
.EU	1 year	Not Applicable	Expiry date is extended by one year from the date of Transfer and not from the old Expiry date.
.UK	Not Applicable	Not Applicable	Transfer does not include one year Renewal.
.US	1 year	6 – 16 Characters	Not Applicable
.WS	1 year	Not Applicable	Not Applicable
.ME	1 year	6 – 16 Characters	Not Applicable

Restoration

Extension	Supported?	Grace Period
.COM		30 Days
.NET		30 Days
.ORG		30 Days
.INFO		30 Days
.BIZ		30 Days
.MOBI		30 Days
.NAME		NA
CentralNic		45 Days
.ASIA		30 Days
.COOP		NA
.TEL		30 Days
.IN		30 Days
.MN		30 Days
.BZ		30 Days
.CC		30 Days
.TV		30 Days
.EU		40 Days
.UK		NA
.US		30 Days
.WS		NA
.ME		30 Days

Other Operations

Extension	Child Name Servers?	Locking?	Suspension?	Contact details modification?	Move Operation?
.COM	Unlimited			No Restriction
.NET	Unlimited			No Restriction
.ORG	Unlimited			No Restriction
.INFO	Unlimited			No Restriction
.BIZ	Unlimited			No Restriction
.MOBI	Unlimited			No Restriction
.NAME	Unlimited			Registrant details cannot be modified during the Add Grace Period.
CentralNic	Unlimited			No Restriction
.ASIA	Unlimited			No Restriction
.COOP	Unlimited			When a Registrant Contact Organization is changed, the Registry will review the new organization to ensure that it is an eligible co-op. Transfer to a non-eligible organization can result in revocation of the domain.
.TEL	Not Allowed			No Restriction
.IN	Unlimited			No Restriction
.MN	Unlimited			No Restriction
.BZ	Unlimited			No Restriction
.CC	Unlimited			No Restriction
.TV	Unlimited			No Restriction
.EU	1 – 9			Registrant NameCompany modification? is a billable action. Registrations Term? is extended by one year from the date of Trade.
.UK	1 – 10			Registrant NameCompany modification? is a billable action.
.US	Unlimited			No Restriction
.WS	Unlimited			No Restriction
.ME	Unlimited			No Restriction

Tags: 10 Years, 13 Years, Asia, Asia 1, Auto Renewal, Compliance, Constraints, Coop, Domain Name, Duration, European Union, Extension 1, Grace Period, Money Back, Montenegrin, Nexus, Private Registration, Registrant, Servers, Tv 1

Filed in Domain Name Registration Caveats with 0 Comments

17 Aug 10 Additional Contact related requirements for .ASIA domain names

Apart from the Registrant, Administrative, Technical and Billing Contacts, two additional Contacts as explained below need to be associated with a .ASIA domain name:

Operations and Notifications (OPN) Contact

An Operations and Notifications Contact (OPN Contact) is submitted to designate the point of contact to whom documentary evidence requests, auction invitations, and reminders are to be sent.

Updates to the OPN Contact will not be permitted during Sunrise period. The .ASIA Registry does not guarantee that any changes to OPN Contact will be effected in the notification system immediately. If you update the OPN Contact, you must continue to accept and expect notifications being sent to the previous OPN Contact for a reasonable period of time after the submission of the changes.

The OPN Contact must be specified for all Sunrise applications. This Contact is optional for Landrush and Live Registrations.

Charter Eligibility Declaration (CED) Contact

Every domain registration application must include at least one Domain Contact that is a legal entity in the DotAsia Community. The DotAsia Community is defined based on the geographical boundaries described by the ICANN Asia / Australia / Pacific region (http://www.icann.org/montreal/geo-regions-topic.htm).

The Registrant Contact shall warrant and represent that Domain Contact to make the Charter Eligibility Declaration (CED), who shall thence be referred to as “CED Contact”. The CED Contact, along with the Registrant Contact, is jointly responsible and liable for the domain name. In the event of a domain name dispute, both the CED Contact and the Registrant Contact can be named as the responding party to any allegations arisen.

For those entities that do not have a separate legal personality, such as a partnership in some economies, a natural person (e.g. a partner) may be used as one of the Domain Contacts and named as the CED Contact.

The designated CED Contact must provide additional information to make the declaration to the effect that it is a legal entity within the DotAsia Community. The required information includes:

Location or domicile of the Entity (based on the corresponding ISO3166 code)

Type of Entity -

Corporations or Companies
Cooperatives
Partnerships or Collectives
Government Bodies, States, Sovereigns or Municipalities
Political Parties or Trade Unions
Trusts, Estates, Associations or Societies
Institutions
Natural Persons
Other

Form of Identification -

Certificate of Incorporation or equivalent business registration certificate issued by the relevant government registry as confirmation of the due incorporation and valid existence of the company
Act, decree or legislation chartering the formation of an entity
Societies Registry or equivalent registry for non-corporate entities
Political Parties Registry
Passport or Citizenship ID
Other

Identification Number / Code of Reference (e.g. Passport number, Business Certificate number, Act or Legislation number/code, etc.)

Other Remarks

If 2(i) and/or 3(f) is declared, the appropriate information for the Type of Legal Entity and Form of Identification to support the claim must be entered into 5.

Any Registrant, Admin, Tech, or Billing Contact may be extended into a CED Contact, however at least one of the four aforementioned contacts must contain CED information.

After the completion of the Sunrise process, the CED Contact may amend its Charter Eligibility Declaration at anytime. An Operating Contact (i.e. the Registrant Contact) may replace the CED Contact on file provided that the new CED Contact fulfils the Charter Eligibility Requirement.

Changes to CED Contact information (in fact all information relating to a domain) and replacement of CED Contacts are, however, not permitted when proceedings have been commenced under the Charter Eligibility Dispute Resolution Policy (CEDRP).

The Charter Eligibility Declaration Policy can be viewed at http://www.registry.asia/policies/DotAsia-Charter-Eligibility–COMPLETE-2007-08-15.pdf.

Tags: Allegations, Asia, Asia Australia, Australia, Ced, Citizenship, Documentary Evidence, Domain Name, Domain Names, Domain Registration, Geographical Boundaries, Icann, Invitations, Legal Entity, Natural Person, Notification System, Notifications, Opn, Point Of Contact, Registrant, Registration Application, Registrations, Reminders, Separate Legal Personality, Sunrise Period, www.icann.org/montreal/geo-regions-topic.htm/a/index.html>

Filed in Domain Name Registration Caveats with 0 Comments

15 Aug 10 Transferring your Domain Name (except .EU, .UK and .WS)

Before proceeding with the Transfer, you are advised to first check the following:

confirm if your Domain Name can be Transferred. Click here to read more >>
check if you require to obtain a Domain (Transfer) Secret or Authorization Code for your Domain Name prior to placing a Transfer request. Click here to read more >>

Once you have confirmed the above, you may place a Transfer request for your Domain Name with Gossimer, by following the below mentioned steps:

Transfer Process for Customers:

In the Control Panel, go to Domains -> Domain Registration -> Transfer. There, enter the Domain Name you wish to Transfer and the Domain (Transfer) Secret.

IMPORTANT

In case of a .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can leave the Transfer Secret field blank.
The .WS Registry does not support Transfer of Domain Names between Registrars. Hence, a .WS Domain Name cannot be Transferred under any circumstance.

Select the various Contacts (Registrant, Admin, Technical & Billing Contact) for this Domain Name. You may select from the available list of Contacts or Add a New Contact.

You may choose to enable Privacy Protection for your Domain Name. Click here to read what is Privacy Protection >>

It is compulsory for you to agree to the associated Product Agreement(s) by selecting the check box.

Finally, proceed with the Payment of the Invoice. Click here to read more details on Payment >>

Now that you have placed the Transfer Order, the Administrative Contact for the Domain Name will receive an e-mail from Gossimer for the Transfer Authorization process, which needs to be approved within 5 days (or else it is assumed that the Admin Contact does not wish for the Transfer to complete and the Order is Deleted in our system). Once the mail has been approved by the Administrative Contact, the Current Registrar will be notified regarding the same. The Current Registrar will send an e-mail to the Registrant and/or the Administrative Contact of the concerned Domain Name to confirm that they wish to Transfer their Domain Name. If the Transfer is not denied by either the Registrant or the Administrative Contact or the Current Registrar, the Domain Name will be Transferred to you under Gossimer in 5 days.

IMPORTANT

Once a Domain Name having an associated Domain (Transfer) Secret is Transferred to Gossimer from another Registrar, our System would set a new Domain (Transfer) Secret for such a Domain Name. This process is implemented from a security perspective.
Click here to know about locating and modifying the Domain (Transfer) Secret for your Domain Name (except .EU, .UK and .WS) >>

Transfer Process for Resellers:

In the Control Panel, go to Products -> Domain Registration -> Transfer. There, enter the Domain Name you wish to Transfer and the Domain (Transfer) Secret.

IMPORTANT

In case of a .CC/.TV Domain Name, you may provide a Transfer Secret/Authorization Code if the Domain Name has a Transfer Secret/Authorization Code set at the Current Registrar. Otherwise, you can leave the Transfer Secret field blank.
The .WS Registry does not support Transfer of Domain Names between Registrars. Hence, a .WS Domain Name cannot be Transferred under any circumstance.

Enter the Username (Email Address) of the Customer, on whose behalf you wish to buy this Service. If the Customer is new, you can Add the Customer, by filling the form given there.

Select the various Contacts (Registrant, Admin, Technical & Billing Contact) for this Domain Name. You may select from the available list of Contacts or Add a New Contact.You may choose enable Privacy Protection for your Domain Name. Click here to read what is Privacy Protection >>It is compulsory for you to agree to the associated Product Agreement(s) by selecting the check box.

Finally, proceed with the Payment of the Invoice. Click here to read more details on Payment >>Now that you have placed the Transfer Order, the Administrative Contact for the Domain Name will receive an e-mail from Gossimer for the Transfer Authorization process, which needs to be approved within 5 days (or else it is assumed that the Admin Contact does not wish for the Transfer to complete and the Order is Deleted in our system). Once the mail has been approved by the Administrative Contact, the Current Registrar will be notified regarding the same. The Current Registrar will send an e-mail to the Registrant and/or the Administrative Contact of the concerned Domain Name to confirm that they wish to Transfer their Domain Name. If the Transfer is not denied by either the Registrant or the Administrative Contact or the Current Registrar, the Domain Name will be Transferred to you under Gossimer in 5 days.

IMPORTANT

Once a Domain Name having an associated Domain (Transfer) Secret is Transferred to Gossimer from another Registrar, our System would set a new Domain (Transfer) Secret for such a Domain Name. This process is implemented from a security perspective.
Click here to know about locating and modifying the Domain (Transfer) Secret for your Domain Name (except .EU, .UK and .WS) >>

Tags: Amp, Authorization Code, Cc Domain, Circumstance, Contact, Control Panel, Current, Current Registrar, Domain Names, Domain Registrars, Domain Registration, Domain Transfer, Domains, E Mail, Gossimer, Order Contact, Privacy Protection, Registrant, Registrar, Transfer Domain, Transfer Request, Tv Domain Name

Filed in Transferring your Domain Name from Another Registrar to Gossimer with 0 Comments

13 Aug 10 Transferring your .UK Domain Name

Before proceeding with the Transfer of your .UK Domain Name, you are advised to first confirm if your Domain Name can be Transferred. Click here to read more >>

IMPORTANT

Inter-Registrar Transfer of a .UK Domain Name does not include one year Renewal.

Transfer of a .UK Domain Name from another Registrar to Gossimer is a non-billable action.

The process of Transferring a .UK Domain Name from another Registrar is slightly different compared to the process for Domain Names under other extensions. In case of a .UK Domain Name, the inbound Transfer needs to be initiated at the Current Registrar’s end.

Once you have determined whether your .UK Domain Name can be Transferred, you need to follow the process mentioned below:

Initiate the Transfer at the Current Registrar with whom you are managing your .UK Domain Name.
You need to provide a Tag in order to initiate the Transfer. Contact our Technical Support Team at support@gossimer.com to know the Tag.
A notification will be sent to the Registrant Email Address once Gossimer receives a notification about the Transfer from the .UK Registry.
This email will contain a Security Key associated with the Domain Name that you have Transferred.
IMPORTANT
- The Security Key needs to be kept confidential.
- In case the Registrant has not received any notification containing the Security Key, you can contact support@gossimer.com and request for the Security Key to be re-sent.
- In case the Registrant has received multiple notifications related to the Transfer, the Security Key listed in the latest email needs to be used.
- Transfer Request for .UK Domain Names cannot be placed from the Storefront/within the Control Panel. Hence, it is advised that you re-direct all purchase related links from within your, your company user’s and your Customer’s Control Panel to your SuperSite URL or your Custom URL (if you have integrated with our platform using our API).
  Reference:
  
  Click here to know what is SuperSite >>
  Click here to read about API Integration >>
  Click here to read how to integrate your Website and Shopping Cart with your Customer Control Panel >>
Login to your Control Panel – Customers – http://manage.gossimer.biz/customer
Resellers – http://manage.gossimer.biz/reseller
In the Control Panel, Customers – go to Domains -> Domain Registration -> Transfer
Resellers – go to Products -> Domain Registration -> Transfer<#end reseller#>

Now, enter your .UK Domain Name. You also need to provide the Security Key, which was sent to the Registrant Email Address.

IMPORTANT

Here, you will be initiating the final step related to the Transfer of your .UK Domain Name to Gossimer and not a fresh Transfer.

On the next page, you need to provide the Customer Username (Email Address) under whom the Domain Name needs to be placed.
Submit the details.

You will receive a notification via email from Gossimer, once the Domain Name has been activated under your Control Panel.

Tags: Api, Api Reference, Control, Control Panel, Current, Current Registrar, Custom Url, Domain Registrar, Domain Transfer, Email, Gossimer, Inter, Inter-Registrar, Notifications, Registrant, Registrar, Registrar Transfer, Security Key, Storefront, Technical Support Team, Transfer Request, Uk Domain Name, Uk Domain Names, Uk Email

Filed in Transferring your Domain Name from Another Registrar to Gossimer with 0 Comments

09 Aug 10 Transferring your Domain Name (except .EU, .UK and .WS) to Another Registrar

There may be cases where you wish to Transfer your Domain Name away from Gossimer, to another Registrar. The following process will assist you in ensuring a smooth Transfer of your Domain Name to the Registrar of your choice.

Step 1: Check if your Domain Name can be Transferred

Before proceeding with the Transfer, you are advised to first check if your Domain Name can be Transferred. Click here to read more >>

IMPORTANT

The .WS Registry does not support Transfer of Domain Names between Registrars. Hence, a .WS Domain Name cannot be Transferred under any circumstance.

Step 2: Apply for the Transfer at the New Registrar

Once you have determined whether a Domain Name can be Transferred, you will need to apply for the Transfer at the Registrar of your choice. Please refer to the New Registrar’s Transfer Process for the same. You would require the Domain (Transfer) Secret/Authorization Code to complete the Transfer process, except in case of a .EU, .UK, .CC and .TV Domain Name. Click here to know how to locate the Domain (Transfer) Secret/Authorization Code for your Domain Name >>

Once you have confirmed the Transfer with the New Registrar, we would receive an intimation about this Transfer. We would then be sending an email to the Registrant and Administrative Contacts of the Domain Name, informing them that a request for Transfer of this Domain Name has been placed with the New Registrar and if they do not wish to Transfer their Domain Name to this New Registrar, they should click on the Cancel Transfer Link within 5 days.

If the Registrant or Administrative Contact does not click on the Cancel Transfer Link, the Domain Name will get Transferred to the New Registrar, in 5 days, from you having approved the Transfer at the New Registrar.

Tags: Authorization Code, Cancel, Cc Domain, Check Domain, Circumstance, Domain Names, Domain Registrar, Domain Registrars, Domain Transfer, Eu Domain, Gossimer, Intimation, Registrant, Registrar, Sending Email, Smooth Transfer, Step 1, Transfer Domain, Tv Domain Name, Uk Cc, Uk Domain

Filed in Transferring your Domain Name from Gossimer to Another Registrar with 0 Comments

08 Aug 10 Modifying the Whois / Contact Details of all Domain Names (except .EU and .UK)

We offer you a comprehensive set of features to allow you to manage your Domain Name Contact details easily. All Domain Names (except .EU) have four Contacts associated with them. The Registrant (which is the owner of the Domain Name), the Administrative Contact, the Technical Contact and the Billing Contact.

In our system, Contacts are separate from a Domain Name. We maintain a separate database of ALL Contact information that you have used for registering any Domain Name, separately in a Contact database. This allows you to re-use the Contact information for any other Domain Name registration without having to fill in all the values yourself.

All Domain Names have 4 associated Contacts with them. Think of this as linking Contacts from your Contact database to the Domain Names you Register. Whenever you change any Contact information in any Contact, it will automatically change that information in every Domain Name which uses that Contact information.

If you need to Modify your Contact Information for a Domain Name, simply follow the steps below -

Click on the Domain name in the search results to get to the Order details view.
Click on the Modify Contact Details button.
You now have two options of modifying the Contact Details for your Domain Name -

(i) Use your existing Contact Database: You will be shown 4 dropdowns in this option. These dropdowns will be populated with all the Contacts that this particular Customer has used in all Domain Registrations with us. You will be able to select the Contact you wish to apply for your Domain Name from this dropdown list.

(ii) Specify Contact Details: You will be able to separately modify the Contact information for the Domain Name by directly specifying it in the Text boxes. If you change the Name or Company Name, you would be asked, if you wish to change this particular Contact only or you want to reflect this change to all the Contacts that are using this. If you change any other details, then they would automatically be applied to the all the Contacts that are using this.

Thus, for example, if you are using the following Contact Details for only a particular Domain Name and NOT anywhere else –

Registrant Contact Details
Company :* My Company
Name:* My Name
Email Address :* myself@mydomain.com
Address1 :* My Address
Address2 :
Address3 :
City :* My City
State :
Country :* United States of America
Zip :* 12343
Tel No. (Country Code – Phone Number) :*1 254146246
Fax no. :

Admin Contact Details
Company :* My Company
Name:* My Name
Email Address :* myself@mydomain.com
Address1 :* My Address
Address2 :
Address3 :
City :* My City
State :
Country :* United States of America
Zip :* 12343
Tel No. (Country Code – Phone Number) :*1 254146246
Fax no. :

Technical Contact Details
Company :* My Company
Name:* My Name
Email Address :* myself@mydomain.com
Address1 :* My Address
Address2 :
Address3 :
City :* My City
State :
Country :* United States of America
Zip :* 12343
Tel No. (Country Code – Phone Number) :*1 254146246
Fax no. :

Now, if you change the Name or Company Name or both for a Contact, you would be asked whether you wish to make the change for all the Contacts (Registrant, Billing, Admin & Technical) or simply change that particular Contact, and also if you wish to implement this change for all domains using this Contact.

On the other hand, if you change any other details, then all the Registrant, Admin and Technical Contact would be changed automatically for all domain names under that Customer using that particular Contact.

Apart from the above process, Contacts can be created and managed independent of the Domain Name(s), directly from within the Customer Control Panel. Click here to read how >>

Modifying .US Nexus Information associated with a Contact

If a Contact is used by a .US domain name, you must have specified the necessary Nexus information for it. You can modify this information at any time, from the Customer Control Panel. To do this,

1. Login to your Control Panel, from http://manage.gossimer.biz/customer

2. Search for the Contact in question, from Domains -> Domain Registration -> Contact Management -> Search.

3. Upon clicking the Contact, you need to click on the Modify Nexus Information button.

4. Specify the new Application Purpose and Nexus Category for the Contact, as appropriate and Click on Continue to save the changes.

Modifying .COOP Sponsor details associated with a Contact

If a Contact is used for a .COOP domain name, you must have specified the necessary Sponsor details for it. You can modify this information at any time, from the Customer Control Panel. To do this,

1. Login to your Control Panel, from http://manage.gossimer.biz/customer

2. Search for the Contact in question, from Domains -> Domain Registration -> Contact Management -> Search.

3. When you click on the Contact, you would see a Modify Sponsor Details button in the .COOP Contact Details page.

4. Details of the existing Sponsors will be listed. You can Modify the Sponsor Information here.

5. Click on Change Sponsor Information button to save the changes.

Tags: Billing System, Contact Database, Contact Details, Contact Information, Control Panel, Details Button, Details View, Domain Name Registration, Domain Names, Domain Register, Domain Registration, Domain Registrations, Domain Search, Dropdown List, Dropdowns, European Union, Name Domain, Registering Domain, Registrant, Text Boxes, United States Of America, Whois Domain

Filed in Managing Whois or Contact Details of Domain Names with 0 Comments

30 Aug 10 ERROR: Trying to fetch Admin Contact E-mail Address

30 Aug 10 Regulations to be followed while updating contact details of specific domain names

28 Aug 10 Bulk Registration

28 Aug 10 Domain Name Registration Default Settings

28 Aug 10 Understanding the Status of a .EU Domain Name Transfer/Trade

24 Aug 10 How can people Contact me if I enable Privacy Protection for my domain name?

23 Aug 10 Domain Registration Setup Guide

22 Aug 10 Transferring your .EU Domain Name

20 Aug 10 Overview of Domain Name Extensions

17 Aug 10 Additional Contact related requirements for .ASIA domain names

15 Aug 10 Transferring your Domain Name (except .EU, .UK and .WS)

13 Aug 10 Transferring your .UK Domain Name

09 Aug 10 Transferring your Domain Name (except .EU, .UK and .WS) to Another Registrar

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