Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
Upon successfully placing a Transfer Request [that is after you have paid for the same], your domain name’s Transfer action will initiate. You can easily track the status of your domain name’s transfer by following these steps:
1. Login to your Control Panel and search for the domain name for which you have placed the Transfer request.
2. Click on the domain name.
3. Note the Action Requested and the Status of the Action. There can be only 3 Statuses of a domain name that has not yet been transferred to Gossimer -
Trying to fetch Admin Contact Email Address:
Our system automatically fetches the Admin Contact e-mail address by contacting the Whois Server of the Current Registrar. However, sometimes the Current Registrar’s Whois Server does not respond to our request.
Ideally our system attempts to fetch these details every hour. In case, the Current Registrar’s Whois Server does not respond to our system, we have to manually fetch these details. If the status of your Transfer Order continues to display this status for over a few hours, please contact our Support Team at support@gossimer.com.
Transfer waiting for Admin Contact Approval:
Upon initiating a Transfer, our system sends an e-mail to the Admin Contact of the domain name as appearing in the Whois Server of the Current Registrar. You can verify the e-mail address we fetched from their Whois Server, at the time you initiated the transfer within the Order Details page itself.
In case the Admin Contact does not receive the Transfer Request in an hour after placing a transfer, you may resend the Transfer Request by clicking on the Resend Authorization Request button.
IMPORTANT
There might be instances where the Admin Contact Email Address was changed after the transfer request was placed. In such a case, clicking on Resend Authorization Request would NOT send the mail to the new Email address. To send the Email to the new address, the current transfer needs to be failed and a fresh transfer order needs to be placed.
Sometimes, it may be possible that the Admin Contact has still not received an e-mail sent by our system, due to any of several problems including network blockages, spam filters, etc.. To circumvent such a situation, you may click on the Transfer Fax Form button and follow the instruction therein, to send us your consent to Transfer your domain name to Gossimer.
We await for 5 days for the Administrative Contact to approve the Transfer. If the Administrative Contact remains silent (neither approves or disapproves the transfer), we assume that the Administrative Contact does not wish to transfer his domain name and we delete this Order in our system.
Transfer waiting for Losing Registrar Approval:
You may see this status when the Domain Name Holder has Approved the Transfer Request sent by Gossimer and now the transfer is awaiting the Current Registrar to approve the Transfer. Ideally, your domain name should transfer in 5 days since the time this status is displayed.
Tags: Address Email, Authorization Request, Contact, Control Panel, Current, Current Registrar, Domain Name, Domain Transfer, E Mail Address, Instances, Mail Email, New Address, New Email Address, Request Button, Search Domain, Send Email, Send Mail, Statuses, Transfer Request, Verify Address, Whois Server
What is URL Masking?
If you enable URL Masking, then visitors to the domain name will be forwarded to your destination website, however the URL in their browser address bar will remain the same. Also known as Stealth Redirection or URL Hiding, this will ensure that your visitors see the original domain name and not the destination URL. For example, your website is hosted at www.tripod.com/12345/YourSite/index.html/a/index.html and you choose to forward http://www.domainname.com to this website. If you enable URL Masking, your visitors will never see www.tripod.com/12345/YourSite/index.html as a URL in their browser address bar.
How does URL Masking work?
In case of URL Masking, the Domain Forwarding server sends the client a Frames page where the Frame Source contains the destination URL you have specified. This ensures that the URL in the address bar of the browser does not change though the client sees the destination page.
Enabling / Disabling URL Masking
You can enable / disable URL Masking after you have bought Domain Forwarding for a particular Domain Name. You need to follow the steps mentioned below to activate the same -
1. Login to your Control Panel and search for the domain name. Click here to know how >>
2. Click on the Domain name in the search results to get to the Order details view.
3. Now click on Manage Service in the Domain Forwarding Toolbar.
4. Select the check box adjacent to Enable URL Masking for enabling this feature and deselect it for disabling this feature.
Having enabled URL Masking, you may want to set a page title and META Tags for the Frames page which is sent to the Client. This can be done by simply putting in your Meta Tags and <TITLE> Tags in the Header Tags box. Whatever you enter in this multi-line box will be output in between <HEAD> </HEAD> Tags on the Frames page sent to the visitor. These have to be mentioned in the following format only:
Meta Tags
<META NAME=”keywords” CONTENT=”Your comma-separated keywords are entered here”>
<META NAME=”description” CONTENT=”Website description of the forwarded domain name can be mentioned here”>
Page Title
<TITLE>Your Webpage Title can be mentioned here</TITLE>
Note: Do not mention any text outside the above mentioned Tags or it will disrupt the domain forwarding service for your domain name.
NOFRAMES Page Content
When URL Masking is enabled, the page served to the client is a Frames page. Older browsers cannot resolve a Frames based page. Moreover, Search Engines have problems trying to spider a Frames based website. You may want to set an alternative <NOFRAMES> page content, which would be useful for older browsers and Search Engines. You just need to provide your <NOFRAMES> page HTML content in the No Frames Page Content box. Whatever you enter in this multi-line box will be displayed in between <NOFRAMES> </NOFRAMES> Tags on the Frames page sent to the visitor. You may leave box blank, if you do not wish to display <NOFRAMES> page content.
Tags: Browser Address Bar, Comma, Control Panel, Destination Url, Details View, Domain Forwarding, Domain Name, Domain Server, Frame Source, Gt 2, Header Tags, HTML, Html Browser, Lt, Manage Service, Meta Tags, Nbsp, Search Domain, Stealth Redirection, Toolbar, Tripod, Url Forwarding, View 3, www.tripod.com/12345/YourSite/index.html, www.tripod.com/12345/YourSite/index.html/a/index.html
Once you have bought the Mail Forwarding Service for a particular Domain Name, you will have to specify the destination email address i.e. the email address to which the Mails are to be forwarded. This can be achieved by following the steps mentioned below -
1. Login to your Control Panel and search for the Domain name for which you have purchased this service. Click here to read how >>
2 . In the Order List View that appears, click on that particular Domain Name.
3. Now click on Manage Service, where you would be presented with various options as explained below –
a. Add Forwards – If you have bought the Mail Forwarding Service for mydomain.com, then here you can add Forwards like sales@mydomain.com, support@mydomain.com etc and specify the destination mail box for each of the Forwards. Thus, you can forward sales@mydomain.com to sales_12@yaoo.com and support@mydomain.com to allsupport_22@hotmail.com and so on.
You can also use wildcards like * here. By doing so, mail sent to any email address at mydomain.com would be forwarded to the Email Id of your choice.
b. Wild-Carded Forward Preferences – Here you can select the fate of mails sent to email addresses other than those for whom Forwards have been created explicitly.
Thus, if you have created Forwards for sales@mydomain.com and support@mydomain.com, then mails sent to all other email addresses on mydomain.com can be either bounced back by selecting the 1st radio button or can be forwarded to some other email address, by selecting the 2nd radio button. In the 2nd option, you can provide email address(es) and/or domain name(s) separated by commas in the destination box.
For example, if the 2nd option is selected and an email address is specified in the destination box, mails sent to any other email addresses on mydomain.com other than sales@mydomain.com and support@mydomain.com will be forwarded to this email address. If a domain name is specified, it will be treated as a Wild Carded Forward. Thus, mails sent to admin@mydomain.com will be forwarded to admin@destinationdomain.com and mails sent to webmaster@mydomain.com will be forwarded to webmaster@destinationdomain.com.
How many Forwards can I create after I have purchased Email Forwarding?
Unlimited. We do not meter the number of Forwards you create once you have purchased an email forwarding package from us. However, we may take steps to ensure that the number is not UNREASONABLY high 
Tags: Commas, Control Panel, Domain Name, Email Address, Email Addresses, Email Domain, Email Forwarding, Es Domain, Fate, Gt 2, Mail Box, Mail Forwarding Service, Mail Service, Manage Service, Radio Button, Search Domain, webmaster, Wild Carded Forward, Yaoo
How does Gossimer, LLC Sub-Domain Forwarding work?
Using the Sub-domain forwarding service, you can forward any visitor from http://subdomain.your-domain-name.com/ to http://destination-domain-name.com/subdomain/. The Sub-Domain Forwarding service can also be used in conjunction with URL Masking and Path Forwarding services.
For example, if Sub-Domain Forwarding is enabled, then:
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http://payments.your-domain-name.com will get successfully forwarded to http://destination-domain-name.com/payments/
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http://credit-card.payments.your-domain-name.com will get forwarded to http://destination-domain-name.com/payments/credit-card/
Enabling / Disabling Sub Domain Forwarding
You can enable / disable Sub-Domain Forwarding after you have bought Domain Forwarding for a particular Domain Name. You need to follow the steps mentioned below to activate the same:
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Login to your Control Panel and search for the domain name.
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Click on the Domain name in the search results to get to the Order Details view.
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Upon clicking on Manage Service, selecting the check box enables Sub-Domain Forwarding, while deselecting the same disables this feature.
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If you have any difficulty in understanding the above, feel free to get in touch with our Support Team at support@gossimer.com.
You can move a Domain Name (except .EU* and .UK) with all its related Services from your existing Customer Control Panel to another Customer, by following the steps mentioned below:
1. Login to your Control Panel and search for the Domain Name. Click here to read how to do so >>
2. Click on the Domain Name in the search results to get to the Order details view.
3. Click on the Move Services button in the Management Console toolbar on the top of the screen, to initiate the process.
4. Here, you would have to mention the following details
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the Customer Username (Email Address)** of the Customer account where you wish to move the Domain Name.
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the Customer ID of this account. The Customer ID is a unique number associated with a Customer’s Profile. If you do not know the Customer ID of the new account, you can find it in Settings -> Primary Profile in the new Customer Control Panel.
5. Select whether you wish to retain the existing Contact Details after the Domain Name is moved to the new Customer Control Panel. This will keep the Whois Details of your Domain Name as is, even after moving the Domain Name. If you do not select this option then the Contact Details will change to the Default Contacts of the new Customer Control Panel.
6. Confirm that the Customer account to which you are transferring this Domain, is the one you really intend to and click on the Confirm button.
Note:
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* Move Service is unavailable for .EU domains as changing the Registrant Contact constitutes changing the ownership identity of the Domain Name. Furthermore, there is a monetary charge associated with Moving your .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
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** If you are moving the Domain Name to a different Reseller, but have not created a Customer Account under that Reseller, you can easily do so by clicking on the New Customer Sign-Up link on the new Reseller’s site and filling up the form. You can then use the Customer ID, which appears on the success page, along with the username email address to move your Domain Name to the Customer Control Panel you have just created.
IMPORTANT
You may encounter an error while attempting to Move Services for a Domain Name, if
A. One or more Services for this Domain Name are currently being processed,
OR
B. There is a Pending Invoice for any Service associated with this Domain Name,
OR
C. There are one or more Services under another Customer of this [new] Reseller. For example, you have purchased Domain Name registration for yourdomainname.com through your Customer Control Panel with Gossimer and have purchased Managed DNS Service for yourdomainname.com through Reseller B [from your Customer Control Panel] under the Customer A/c of X. Now if you try to move this domain to another Customer Control Panel [say Customer A/c of Y] under Reseller B, you will encounter an error.
OR
D. One or more Services are currently under the Money back period. (This would imply that deletion of that particular service would entitle you to a refund.)
In any of the above cases, the Moving or Shifting of the Domain is not possible and you will have to either
OR
E. You are trying to Move a .EU Domain Name. Click here to know how to Move a .EU Domain Name to another Customer >>
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You can perform any modifications, such as Renewing, Upgrading/Downgrading or Deleting your Live Chat Service package from your Control Panel itself. Follow the steps outlined below to make the modifications you desire –
Login to your Control Panel, search for the Domain Name for which you have purchased the Live Chat Service package and proceed to the Order Details view page. Click here to know how >>
Renew your Live Chat Service
You can Renew your Live Chat Service package at anytime, for a duration ranging from 6 months to 5 years.
- In the Order Details view, click Renew Service button.
- On the next page, select the duration for which you wish to Renew this package, and click Renew Service.
- Then proceed to make the payment and the Renewal would be effected immediately.
Upgrade/Downgrade your Service
At any point in time, you can Upgrade or *Downgrade to any of the other Live Chat Service packages offered by Gossimer, to suit your requirements.
- In the Order details view, click Upgrade/Downgrade button.
- Here, in the Package Details section, select the package to which you wish to Upgrade/Downgrade. Simultaneously, you may choose to extend the duration of your package by selecting a duration from the Renew Service drop-down.
- When you select the new specifications for your Order, you would see the cost of the modification. This is calculated as
([n x Monthly cost of the new package] + Pro-rated cost for the current month) – Credits remaining from the existing package
where, n = duration of the new package in months
Then proceed to pay for the Invoice, if any payment is applicable. The modification would be effected immediately.
IMPORTANT
*On downgrading a package, the surplus funds are not credited to your account – however, they can be immediately utilized to extend the duration of your package.
Delete your Service
If for some reason, you do not wish to continue with the Live Chat Service provided by Gossimer, then you may Delete your Live Chat Service package.
- In the Order Details view, click the Delete Service button.
- Confirm the Deletion of this package.
- On confirming, Deletion would be effective immediately.
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Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make ANY modifications to this Service unless it is unsuspended.
Follow the steps below to Suspend / Unsuspend Domain Forwarding Service -
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Domain Forwarding Search and perform a search for the Domain for which you wish to Suspend Email Forwarding.
3. In the Search Results, click on Domain Forwarding for the Domain.
4. The next page is the Order Details view, where you would find the Suspend / Unsuspend Button.
- If you wish to Suspend the Service, you would have to select the Check Box for Suspension and enter the reason for Suspension and click on Update.
- to Unsuspend, unselect the Check Box and Update the same.
Tags: Domain Forwarding Service, Domain Search, Domain Service, Email Forwarding, Functionality, Gossimer, Order, Reseller Control Panel, Resellers, Search Domain
Follow the process outlined below to create a Mailing List:
- Login to your Control Panel, search for the domain name for which you have purchased this Email Hosting package and proceed to the Order Details view.Click here to read how >>
- Click on Manage Email Hosting Service in the lower toolbar.
- In the Email Management interface pop-up that follows, go to Mailing Lists -> Add.
- Enter the Mailing List Email Address [List Name], which would be the primary Email Address for your Mailing List. When a message is sent to this address, all members of this Mailing List will receive a copy of that message.
IMPORTANT
- The Email Address specified in the Mailing List Email Address [List Name] field should not be one of the existing Email Addresses on your domain name. Specifying an existing Email Address will throw an error - This prefix already exists for this order.
- The Email Address specified in the Mailing List Email Address [List Name] field cannot have a dot (.) in the username, whereas a hyphen (-) is allowed. For example, an Email Address as mailing-list@yourdomainname.com is valid, whereas mailing.list@yourdomainname.com is invalid.
- Upon creation of this Mailing List, an Email Address will be automatically created with the value submitted in the Mailing List Email Address [List Name] field.
- Enter the Email Address that you want to employ as the Primary Moderator [List Owner]. This address is treated as the owner of the Mailing List.
- Specify the Message Moderation Preferences and Subscription Preferences.Click here to read how to specify Message Moderation Preferences >>
Click here to read how to specify Subscription Preferences >>
- You can also choose to specify some additional preferences, such as automatically blocking mails greater in size than a limit you set, add a specific message at the end of all posts, etc. To do so, click on Advanced Options, make the necessary settings and click on Save.
- Click on Submit.
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In order to manage your domain forwarding orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below –
1. Login to your Control Panel
Resellers do so from http://manage.gossimer.biz/customer.
2. Once logged in to your Control Panel,
Resellers, go to Products -> Search -> Domain Forwarding Search
Customers, go to Domains -> Search -> Domain Forwarding Search
and you can search for the Domain Name which you are looking for (To list all Domain Names you have registered, leave all search parameters blank).
3. In the next page you would see a list of all Domain Names, with Domain Forwarding Service bought through Gossimer.
Tags: Control Panel, Domain Forwarding Service, Domain Name, Domain Names, Domain Search, Domain Service, Gossimer, Manage Domain, Names Domain, Resellers, Search Domain, Search Parameters, Simple Steps
Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make ANY modifications to this Service unless it is unsuspended.
Follow the steps below to Suspend / Unsuspend Email Forwarding Service -
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Mail Forwarding Search and perform a search for the Domain for which you wish to Suspend Email Forwarding.
3. In the Search Results, click on Email Forwarding for the Domain.
4. The next page is the Order Details view, where you would find the Suspend / Unsuspend Button.
- If you wish to Suspend the Service, you would have to select the Check Box for Suspension and enter the reason for Suspension and click on Update.
- to Unsuspend, unselect the Check Box and Update the same.
Tags: Biz, Email Domain, Email Forwarding Service, Email Service, Functionality, Gossimer, Mail Forwarding Service, Mail Order, Mail Search, Mail Service, Order, Reseller Control Panel, Resellers, Search Domain, Search Mail, Unsuspend Email Forwarding Service
Once you have bought the Domain Forwarding Service for a particular Domain Name, you will have to specify the Destination URL i.e. the URL to which the Domain Name is to be forwarded. This can be achieved by following the steps mentioned below -
1. Login to your Control Panel and search for the domain name for which you have purchased the Domain forwarding service.
2. Click on the Domain name in the search results to get to the Order details view.
3. Click on Manage Service and enter the destination URL in the text box provided. Here you can enter destination URL in any of the form like domain.com, www.domain.com, www.domain.com/index.html or subdomain.domain.com etc.
Domain Forwarding by Gossimer also includes other features like URL Masking, Path Forwarding, Sub-Domain Forwarding, Setting the tag Content and Setting the page Content.
Tags: Control Panel, Destination Url, Details View, Domain Forwarding Service, Domain Name, Domain Service, Manage Service, Page Content, Search Domain, Sub Domain, Tag, Url Forwarding, View 3, www.domain.com, www.domain.com/index.html
Order Suspension is a useful feature available to Gossimer Resellers. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this service, unless it is unsuspended.
Follow the steps below to Suspend/Unsuspend the Website Builder Service for a domain name:
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Website Builder Search and search for the Domain name whose service you wish to suspend.
3. In the Order List view, click on the Domain name. This will take you to the Order Details view.
4. Here, click on Suspend/Unsuspend.
- If you wish to Suspend the service, you would have to select the check box for Suspension, enter the reason for Suspension and click on the Update button.
- For Unsuspending, unselect the check box and click on the Update button.
Tags: Biz, Builder Search, Details View, Domain Name, Domain Service, Functionality, Order, Reseller Control Panel, Resellers, Search Domain, Website Builder, Website Builder Service, Website Search
In order to host a website on your domain name, you will need to obtain the Name Servers from the Web Hosting Company with whom you wish to host your website and point your domain name to these Name Servers.
Follow the steps below to associate Name Servers with your domain name -
- Contact your Web Hosting Company and find out from them the Name Servers you need to use. If you have bought Web Hosting for your domain name through Gossimer, then you need to set the Name Servers as specified by Gossimer. Click here to know how you can view this information >>
- Login to your Control Panel, search for the domain name for which you want to add/modify Name Servers and proceed to the Order Details view. Click here to read how >>
- Click on the Modify Name Server button. Feed in the Name Servers you want (up to 13* Name Servers) and click Submit. If at this step you get an error stating Name Server is not yet registered, then this implies that the Name Server(s) you are submitting has/have not been registered with the Registry. Please contact your Web Hosting Company and ask them to provide Name Servers that are valid and registered with the Registry.
IMPORTANT
- If the domain name is Locked, you will have to first Unlock this domain name before adding/modifying Name Servers. Click here to read how >>
- *.UK domain names support only upto 10 Name Servers. Therefore, you cannot add more than 10 Name Servers for your .UK domain name.
- *.EU domain names support only upto 9 Name Servers. Therefore, you cannot add more than 9 Name Servers for your .EU domain name.
- Upon modifying your domain name’s Name Servers, your website would begin appearing in a web browser, after about 24 to 48 hours (provided your Web Hosting package is properly setup and you have uploaded the content of your website). This is a standard time-frame required for a process called as DNS Propagation to complete Worldwide. This process is not controlled by any one ISP/company and therefore it can not be hastened.
- If you wish to modify/delete a Name Server of a .EU/.UK domain name, which appears to be the Child Name Server of the same .EU/.UK domain name, then you can not do so from this interface. This action is only possible from the Manage Child Name Server interface. Click here to know more about Child Name Servers and how to Modify/Delete one >>ExampleIf you wish to modify/delete the Name Server ns1.yourdomainname.eu of yourdomainname.eu or ns1.yourdomainname.uk of yourdomainname.uk, then you will not be able to do so from this interface. This action is permissible from the Manage Child Name Server interface only.
Tags: Control Panel, Details View, DNS, Domain Hosting, Eu Domain Name, Eu Domain Names, European Union, Gossimer, Hosting Domain, Hosting Package, Isp, Name Domain, Name Server, Name Servers, Propagation, Search Domain, Server Button, Standard Time, Time Frame, Uk Domain Name, Uk Domain Names, Web Browser, Web Domain, Web Hosting Company
In order to manage your Digital Certificate orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below –
1. Login to your Control Panel
Resellers do so from http://manage.gossimer.biz/reseller;
Customers do so from http://manage.gossimer.biz/customer.
2. Once logged in to your Control Panel,
Resellers, go to Products -> Search -> Digital Certificate Search
Customers, go to Digital Certificate -> List/Search
and search for the Domain name for which this product has been purchased. (To list all orders, leave all search parameters blank and select the Order Date as All).3. In the next page you would see a list of all Domain Names for whom you have ordered a Digital Certificate through Gossimer.
Clicking on any of the Domain names would take you to the Order details view for the product, where you can manage this order.
Tags: Biz, Certificate Search, Control Panel, Digital Certificate, Domain Name, Domain Names, Gossimer, Reseller Customers, Resellers, Search Domain, Search Parameters, search parameters blank, Simple Steps
If for some reason, you wish to uninstall your osCommerce Power Tool, you may do so by following the below mentioned process:
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Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how to accomplish this >>
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In the search results view, click on the domain name. This will take you to the Order details view.
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Click on the Manage Web Hosting Service button in the lower toolbar.
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Go to Manage Website -> Power Tools.
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In order to uninstall osCommerce, click on the Uninstall link under the Status column, besides the osCommerce Power Tool.
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Confirm the process by clicking on the Uninstall button.
Tags: Control Panel, Details View, Domain Name, Gt Power, Oscommerce, Power Tool, Power Tools, Search Domain, Search Results, Service Button, Status Column, Uninstall Button, Web Button, Web Hosting Service, Web Service, Website Tools
Once you have started using the Managed DNS service, you need to take the following steps to start using it:
A. Change the Name servers of your Domain name to our Name servers.
For your Managed DNS service to work, it is essential that all queries for your domain name should reach our Name servers, which would respond to the query with the records that you have specified.
Thus, it is vital that after you have bought the Service for a particular Domain Name, you need to change the Name Servers for this Domain Name to our Name Servers.
Follow the process outlined below to know what Name servers you need to use:
- Login to your Control Panel and search for the Domain name for which you have purchased the Managed DNS service.
- In the Order List View that appears, click on that particular Domain Name.
- In the details view, click on View Name Server Details.
- Here, you would find the list of Name servers you need to set for your Domain name.
If the Domain name for which you have purchased this service is registered with Gossimer, refer to the article on Modifying Name servers to learn how to go about changing your Name servers.
B. Create various resource records for your Domain name. Click here to find out how.
Tags: Changing Your Name, Control Panel, Details View, Dns Service, Domain Name, List Servers, Managed DNS, Name Domain, Name Server, Name Servers, Queries, Resource Records, Search Domain, Server Details
If for some reason, you wish to uninstall your PHP-Nuke Power Tool, you may do so by following the below mentioned process:
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Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how to accomplish this >>
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In the search results view, click on the domain name. This will take you to the Order details view.
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Click on the Manage Web Hosting Service button in the lower toolbar.
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Go to Manage Website -> Power Tools.
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In order to uninstall PHP-Nuke, click on the Uninstall link under the Status column, besides the PHP-Nuke Power Tool.
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Confirm the process by clicking on the Uninstall button.
Tags: Control Panel, Details View, Domain Name, Gt Power, Php, Php Nuke, Power Tool, Power Tools, Search Domain, Search Results, Service Button, Status Column, Uninstall Button, Web Button, Web Hosting Service, Web Service, Website Tools
If for some reason, you wish to uninstall your phpBB Power Tool, you may do so by following the below mentioned process:
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Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how to accomplish this >>
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In the search results view, click on the domain name. This will take you to the Order details view.
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Click on the Manage Web Hosting Service button in the lower toolbar.
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Go to Manage Website -> Power Tools.
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In order to uninstall phpBB, click on the Uninstall link under the Status column, besides the phpBB Power Tool.
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Confirm the process by clicking on the Uninstall button.
Tags: Control Panel, Details View, Domain Name, Gt Power, Phpbb, Power Tool, Power Tools, Search Domain, Search Results, Service Button, Status Column, Uninstall Button, Web Button, Web Hosting Service, Web Service, Website Tools
You can Renew/Delete your Domain Forwarding Service Order from the Control Panel, by following the steps mentioned below -
1. Login to your Control Panel and search for the Domain name for which you have purchased this service.
2. In the Order List View that appears, click on that particular Domain Name.
To Renew a Domain Forwarding Service:
To Delete a Domain Forwarding Service:
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Click on Delete Service which would take you to the Delete Service Page.
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Here, you would see details of the refund applicable on deletion, if any. The refund would be given to you in the form of a Credit Note. You would further have to Confirm the Deletion of this service. On confirming the Deletion of this service, changes would be effective immediately.
IMPORTANT
Deletion of this service within 30 days of purchase entitles you to a full refund of your cost price. However, you would not get a refund if you deleted the service after this period.
Tags: Control Panel, Delete, Delete Service, Domain Forwarding Service, Domain Name, Domain Service, Name Domain, Renew Service, Search Domain, Service Changes
The Redirect Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to seamlessly forward requests for any local folder, sub-folder or file on your website to another Domain name, URL or IP address. For example, if you want http://www.your-domain-name.com/somepath to redirect to http://www.some-other-domain.com, then you can use the Redirect Manager to define a rule for this. It is very easy-to-use, and allows you to add as many such web forwarding rules as you want.
Enabling Redirection
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> Add Redirect.
5. Here, specify the following details:
- Redirect from URL: The URL on your website which you wish to redirect
- Redirect to URL: The destination URL to which you wish to redirect
6. Click on Submit.
Modifying Redirection
1. Perform steps 1-3 mentioned in the above process.
2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> List Redirects.
3. Click on the Redirect From link to go to the Redirect Details page for that specific redirection.
4. You can modify the Redirect To URL field value.
5. Click on Submit.
Disabling Redirection
1. Perform steps 1-2 mentioned in the above (modifying redirection) process.
2. Select the checkbox adjacent to one or more redirects, which you wish to disable.
3. Click on Delete button and confirm the action by clicking on OK.
4. Click on Delete to provide the final approval for deletion.
IMPORTANT
In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
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