

Order Suspension is a useful feature available to Resellers of Gossimer. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this Service, unless it is unsuspended.
Follow the steps below to Suspend / Unsuspend the Live Chat Service for a Domain Name:
1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
2. Go to Products -> Search -> Live Chat Service Search and search for the Domain Name for which you wish to suspend the Live Chat Service.
3. In the Order list, click the Domain Name. This will take you to the Order Details view.
4. Here, click Suspend / Unsuspend.
Tags: Chat Service, Details View, Domain Name, Functionality, Gossimer, Live Chat, Live Chat Service, Reason, Reseller Control Panel, Resellers, Search Domain, Search Service, Service Search













