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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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16 Jul 10 How do I back-up my Certificate and Private keys?

You can choose to backup your existing Certificate Signing Request (CSR), Certificate and Private Keys from your Control Panel; in fact, it is very important that you do so.

Follow the process mentioned below to take a backup of your CSR, Certificate and Keys:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Here, click on the Download icon.

6. Your CSR, Public Keys and your Certificate will be displayed here. Simply copy and paste these keys and save them locally for your perusal.

 

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13 Jul 10 How do I generate a Certificate Signing Request (CSR)?

You can generate a Certificate Signing Request or CSR from your Control Panel provided by Gossimer. Follow the process mentioned below to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Click on the Generate icon.

6. Provide the following details for your certificate:

  • Common Name
  • Email Address
  • Organization Name
  • Organization Unit
  • Country
  • State
  • City

7. Next, choose from the drop-down if you wish to generate only the CSR, or a Self Signed Certificate as well.
 

IMPORTANT

If you are planning to buy a Digital Certificate, you should choose to generate only a CSR.

 


8. Click on Generate Certificate.

This will generate the CSR for you. In order to view or take a backup the CSR you have just generated, click on Download on the succeeding page.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the process might take upto 20 minutes for completion.

 

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12 Jul 10 How do I delete my Certificate and Private keys?

If, for some reason, you wish to uninstall SSL for your website, you can do so by deleting your existing CSR, Certificate and Keys. Once you have deleted these, SSL will stop working immediately for your website.

Follow the process mentioned below to delete these:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Here, click on the Delete icon.

6. Enter the domain name whose SSL installation you wish to disable, and click on Delete.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, deletion might take upto 20 minutes to be effective.

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11 Jul 10 How do I install my Intermediate CA Certificate?

Follow the below mentioned process to install your Intermediate CA Certificate on your website:-

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, depending upon the type of hosting package go to the relevant path

Linux Web Hosting: Manage Website -> SSL Manager -> Add

i. Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).

ii. Click on the Add button to submit the same.
 

IMPORTANT

  • If you have already added a Certificate, then you need to click on the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
     
  • In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.


Windows Web Hosting: Manage Website -> Intermediate CA Certificates -> Add Certificate

i. Paste the Intermediate CA Certificate in the textbox.

ii. Click on the Add button to submit it.
 

IMPORTANT

When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.

 

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09 Jul 10 How do I generate a Self-signed Certificate?

A self signed certificate does not have the signature of a noted Certificate Authority (CA); instead, it uses its own certificate request as a signature. While it may not provide the same effectiveness as a certificate provided by a trusted CA, this is much easier to procure, and you can use it until you get your actual certificate.

Follow the process mentioned below to generate your own self signed certificate from the Control Panel:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Here, click on the Generate icon.

6. Fill in the form for generating your details.

7. From the drop-down the bottom of the form, select the option Generate CSR + Self Signed Certificate.

8. Click on Generate.

This will generate the certificate for you. In order to view or backup the existing Certificate, click on Download on the subsequent page.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the process might take upto 20 minutes for completion.

 

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06 Jul 10 How do I install my Keys-Certificate pair?

Once you have the Certificate provided by your CA, you need to submit it for your website from the Control Panel. Follow the process mentioned below to do so:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.

5. Here click on the appropriate button depending upon whether you are hosting your domain name in a Windows or a Linux server

Linux Web Hosting – click on the Add icon
Windows Web Hosting – click on the Import icon

6. Paste your Certificate in the space provided, and submit it. When you paste your certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.

This will install your Certificate for your website.

IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.

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