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16 Mar 10 How do I Add/Edit a SuperSite/PartnerSite Theme or How do I edit the CSS, Images, Javascript of my SuperSite/PartnerSite?

Gossimer allows you the ability to completely change the look and feel of your SuperSite and PartnerSite through the use of Themes.

What is a Theme?

A Theme is a set of design elements and color schemes that you apply to pages to give them a consistent and attractive appearance. Using a Theme is a quick and easy way to add interest to pages and give them a professional look.

A Theme allows you to alter the appearance of your SuperSite/PartnerSite by modifying its:

  • Cascading Style Sheets. By tweaking individual CSS files in your Theme you can modify the fonts, colors, spacing, etc., being displayed on your SuperSite/PartnerSite.
     
  • Images. You can replace the default set of images within your SuperSite/PartnerSite Theme. This is especially useful when you have translated your SuperSite/PartnerSite content and would want to display images with embedded text in that language.
     
  • Javascript. The style of the Javascript Menu within your SuperSite/PartnerSite Theme can be equally easily modified, to suit your customized SuperSite/PartnerSite.

By applying a Theme you can immediately apply a predetermined set of design elements to your SuperSite/PartnerSite content. When you choose one theme to be the default theme for your website, the theme is applied to all existing pages and to new pages that you add later. 

How to Add/Modify a Theme or How do I edit the CSS, Images, Javascript of my SuperSite/PartnerSite?

IMPORTANT  

      

  1. To modify the CSS, Images and Javascript of your SuperSite/PartnerSite, you need to first add a NEW Theme.
     
  2. While adding a Theme, you need to select the Default Theme from where you want the default CSS, Images and Javascript to be initially loaded. As you modify these elements, your changes become a part of your new Theme.

    3.  

Adding a Theme

You can create your own Themes using the default Theme as mentioned below -

      

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
    IMPORTANT 

    The Default SuperSite/PartnerSite Theme cannot be edited. If you wish to change the look and feel of your SuperSite/PartnerSite, you need to create your own Theme and modify the same.

  3. In order to create your own Theme, click on the Create Custom Theme link on the top right-hand corner of this page.
     
  4. Provide a unique name for your Theme and click Create My Theme. The Theme thus created will be listed under Your SuperSite/PartnerSite Theme(s) section.
     
  5. Click on the Browse link next to the Theme to view the contents of the Theme.
     
  6. Here you will find folders for CSS (Cascading Style Sheet) files, Images and JavaScript files.

    7.  

 

Modifying your Theme (editing your SuperSite/PartnerSite CSS, Images, Javascript)

 

You can modify the CSS files (Cascading Style Sheets) for different sections of SuperSite and PartnerSite, by following the process outlined below:

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
     
  3. Click on Browse besides the Theme which you need to modify.
     
  4. Now click on Browse next to the CSS folder.
     
  5. This interface lists all the sections. Click on Browse, adjacent to the section for which you wish to modify the style sheets.
     
  6. The following page lists all the CSS files used in the section you have chosen. Click on Edit, adjacent to the CSS file you wish to modify.
     
  7. You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
     
  8. Click on the Save Changes button beneath after completing the modification.
     
IMPORTANT 

If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.

Virtually every image in SuperSite and PartnerSite is customizable – should you not find any to your liking, you can replace it with another at any time.
 

IMPORTANT 

     

  1. In order to modify an image file in SuperSite or PartnerSite, you need to note its name. To get the name of the image, simply right-click on the image in your browser, and select Properties. Here, you would find the address for the image. For example, http://<prefix>.SuperSite/PartnerSite.myorderbox.com/getImage.php?src=image-name.gif, orhttp://<prefix>.partnersite.myorderbox.com/getImage.php?src=image-name.gif

    where image-name.gif is the name that you require.
     

  2. Also, there are some image files which are a part of the CSS itself; you would not be able to retrieve the filenames in the above manner. To retrieve the names of such image files, you need to check the style sheets for the section containing the image in question, and retrieve the image file name from there. Click here to find instructions on how to edit your SuperSite/PartnerSite/PartnerSite CSS files >>
     
  3. : You can follow the process mentioned below to replace the default header logo with the logo of your company. To do so, you need to replace the image named yourbrand.gif.

    4.  

 


Follow the process outlined below to modify any Image files in your SuperSite/PartnerSite:

     

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
     
  3. Click on Browse besides the Theme which you need to modify.
     
  4. Click on Browse link next to the Images folder.
     
  5. This interface lists all the images used by the SuperSite/PartnerSite.
     
  6. In the list, look for the name of the image you wish to modify. Click on Edit, adjacent to it.
     
  7. Click on Browse, and select the image you wish to upload in place of the default.
     
  8. Click on Upload Image. This will replace the default Image with the one you have provided, such that every page where the old image file was being displayed, would now display your uploaded image file.

    9.  

 

In addition to the default images, you can add/edit your own images as mentioned below:

      

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
     
  3. Click on Browse besides the Theme which you need to modify.
     
  4. Click on Browse link next to the Images folder.
     
  5. Click on Browse next to the MyUploadedImages folder.

    6.  

 

Adding your own Images

     

  1. Click on the Add your own Images button on the top right-hand corner of this page.
     
  2. Click on Browse, and choose the image that you want to upload.
     
  3. Once the image is selected, click on Upload button.

    4.  

Editing Images added by you

     

  1. Click on the Edit link next to the image you wish to modify.
     
  2. Click on Browse, and choose the image that you want to upload.
     
  3. Once the image is selected, click on Upload Image button.

    4.  

After uploading an image using the above tool, you would need to link it from some HTML page on your SuperSite/PartnerSite.

IMPORTANT 

     

  1. If you have translated your SuperSite/PartnerSite content to multiple languages, then you may want to have images with text embedded on them in that particular language itself. To accomplish this you would need to associate different languages to separate Themes and within each Theme have Images related to only that language.
     
  2. If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.

    3.  

The manner in which the menu is displayed, can be modified just as easily:

     

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin Area, click on the Add/Modify Content and Themes link. Then, click on Browse adjacent to the Themes folder.
     
  3. Click on Browse besides the Theme which you need to modify.
     
  4. Click on Browse next to the JS folder.
     
  5. Click on Edit, adjacent to the menu_style.js file.
     
  6. You will be presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.
     
  7. Click on the Save Changes button beneath after completing the modification.

    8.  

     

IMPORTANT 


 How do I apply a Theme to my SuperSite/PartnerSite? 

You can display your SuperSite/PartnerSite in either the Default Theme provided by Gossimer or use any one of the Themes you have recently added. Follow the below mentioned process to accomplish this:

     

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin Area, click on the Configure Languages and Themes link.
     
  3. Here you may either set your Theme for the Default English Language or any other language added by you, by selecting the Theme from the Associated Themes drop-down.
     
  4. Click on the Save button to associate the selected Theme to a particular language.

    5.  

 

IMPORTANT 

The Theme you have selected will be applied to your SuperSite/PartnerSite ONLY after you have enabled that particular language.


 Click here to know how to configure Multiple Language support to your SuperSite/PartnerSite >>

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15 Mar 10 How do I change the URLs of my SuperSite and PartnerSite?

Gossimer provides you with Partially Branded URLs for your SuperSite and PartnerSite. You can choose to direct visitors to your SuperSite to this URL. Alternatively, you can maintain complete anonymity from Gossimer, by setting up a fully branded URL.

IMPORTANT

The fully branded URL of your SuperSite can not be the same as that of your PartnerSite, or your Storefront. You must create different branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as your Storefront functional at all times.

Follow the process mentioned below to set your branded URLs:

Partially Branded URLs

By default, you have a Partially Branded URL of the form – http://<prefix>.supersite.myorderbox.com. Now, you can select the prefix of your choice. Ideally it should be your Company Name or your Brand Name. You would then have to submit your selected prefix from your Control Panel. Follow the process outlined below to change the prefix:

     

  1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
  2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL
  3. Scroll down to the Partially Branded URL Settings section. Here, you need to enter your selected prefix. On submitting the same, the prefix would be assigned to you, and would be common to all your partially branded URLs, i.e. SuperSite URL, PartnerSite URL, Control Panel URL, etc.In case this prefix is not available, you would have to select another.

    4.  

IMPORTANT 

  • Even after your partially branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix would become available for anyone to utilize.
  • If upon changing your prefix, you wish to revert to the same (within this 30 day period), you may do so by following the process outlined above.

Fully Branded URLs

Besides partially Branded URLs, you can point your own URLs to our servers and use those as your Fully Branded URLs. Gossimer allows you to have as many Fully Branded URLs as you wish; however, you would have to create the relevant DNS Record for each of the URL you select.

Setting up your Fully Branded SuperSite URL

This involves the following two steps -

  • Adding relevant DNS record If you have the partially Branded SuperSite URL in the form http://mybrandname.supersite.myorderbox.com and wish to set your fully Branded SuperSite URL as http://products.mybrandname.com, you need to create a CNAME record for products.mybrandname.com to point to partially Branded SuperSite URL mybrandname.supersite.myorderbox.com. The CNAME record would be products.mybrandname.com IN CNAME mybrandname.supersite.myorderbox.com Click here to read how to create a CNAME record >> However, if you wish to point mybrandname.com also to your SuperSite, the process would be slightly different. You need to buy Domain Forwarding for mybrandname.com and point it to products.mybrandname.com, with the URL Masking option enabled. Click here to read about Domain Forwarding service >> This is because if you create a CNAME record for mybrandname.com, you would not be able to use mybrandname.com for email purposes. In other words, it is not possible to have a CNAME record for mybrandname.com and at the same, use mybrandname.com for email purposes. If you wish to have your fully Branded SuperSite URL as http://mybrandname.com and would also like to create email addresses of the type example@mybrandname.com, you need to use the Domain Forwarding option instead of a CNAME record.

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded SuperSite URLs through the Control Panel -
    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on SuperSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your SuperSite.
    5. Next, you may specify any additional URLs you wish to point to your SuperSite. However, for each of these you would have to create a separate CNAME record pointing to Gossimer Servers as created for the Primary SuperSite URL.
    6. Click on Update.

Setting up your Fully Branded PartnerSite URL

This involves the following two steps -

     

  • Adding relevant DNS record If you have the partially Branded URL in the form http://mybrandname.myorderbox.com and wish to set your fully Branded PartnerSite URL as http://some-name.mybrandname.com, you need to create an A record for some-name.mybrandname.com to point to 67.15.184.29. The A record would be -some-name.mybrandname.com IN A 67.15.184.29
    IMPORTANT 

    67.15.184.29 is the actual IP address to which the A record for the fully Branded PartnerSite URL needs to be mapped.

    Click here to read how to create an A record >>

     

  • Setting the URL within the Control Panel Follow the process outlined below to enter your fully Branded PartnerSite URLs through the Control Panel -
       

    1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
    2. In the Control Panel you need to go to Settings -> SuperSite and PartnerSite -> URL.
    3. Click on PartnerSite URL.
    4. Here, you will be prompted to enter the fully Branded URL which you intend to use for your PartnerSite.
    5. Next, you may specify any additional URLs you wish to point to your PartnerSite. However, for each of these you would have to create a separate A record pointing to Gossimer Servers as created for the Primary PartnerSite URL.
    6. Click on Update.

IMPORTANT 

The SuperSite and PartnerSite contain information about your Partially/Fully Branded SuperSite and PartnerSite URLs. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and stored on the SuperSite and PartnerSite Server respectively. Therefore, after making any change to the SuperSite or PartnerSite URLs, you would need to refresh cache of your SuperSite and PartnerSite. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Reseller Branding.

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15 Mar 10 Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Gossimer

Each SuperSite/PartnerSite page is built from multiple HTML files (known as HTML Templates), images and CSS files which are completely customizable. You can customize the Text, the Images, the Style or the structure of each HTML template. You can also add your own HTML templates to extend the capabilities of the SuperSite, and link these HTML templates from various existing sections.

Reference: How do I customize the Content, Theme (CSS, Images, Javascript) HTML Structure of the SuperSite and PartnerSite >>
 

If you edit the Textual Content and/or the HTML Structure of one or more files and/or edit the JavaScript Menu, changes made from our end will not be available in such files. For instance, if we add a new product (and you decided to sell that product) or a new button or some new functionality to that page in future, the same will not appear in your edited HTML page/edited JavaScript Menu. This is because Gossimer will not know in what manner you would like to present the new information on your SuperSite/PartnerSite. At that point you will need to manually make those modifications/add any new links by comparing your file with the source file.

How to recognize that your SuperSite/PartnerSite Content needs Synchronization?

Anytime Gossimer modifies the content or structure of a SuperSite/PartnerSite page, you would need to login to your SuperSite/PartnerSite Admin Area and review if the affected files need to be edited/retranslated. You can recognize the affected files as follows:

  1. Immediately upon login, you would notice these files under the heading Recently Updated By Us, on the right hand side of your SuperSite/PartnerSite Admin Area. You can then click on each link and you would be allowed to edit these files. Once you save your changes, this file will no longer be displayed in the Recently Updated By Us section.
     
  2. While browsing the list of HTML files, the affected pages would appear with the File Status as attention Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Gossimer Modified by you  This File needs your Attention.

Upon opening this file (that needs to be edited/retranslated), you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.

Follow the process explained below to synchronize the Textual Content and HTML Structure edited by you with the updated information:

I.

  1. Login to the SuperSite/PartnerSite Admin Area. Click here to know how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. Browse through the directory listing to the template you wish to edit the text within.
     
  5. Some templates may in turn further contain other templates. You will be able to see this within the template itself. You may therefore have to make modifications within multiple templates.
     
  6. Notice the files with the status attention Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Gossimer Modified by you  This File needs your Attention. These files may require synchronization. Click on the Edit link next to such a template.
     

  7. Here, you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.If you don’t perceive any modification/retranslation requirement -> just copy-paste the text from the right hand side box (in red background color) to the right hand side box(es) underneath

    OR

    If you perceive any modification/translation required to the text in the right hand side box (in red background color) -> make the modifications/translation in the right hand side box(es) underneath

    AND

    then only click on the Save Changes button.
     

    IMPORTANT 

    It is important to note here, that if you do not intend to edit/retranslate ALL the text in the right hand side box, do NOT save your changes, or else some text would get saved in English itself.

     

II.

  1. Login to the SuperSite/PartnerSite Admin Area. Click here to know how >>
     

  2. In the Admin area, click on Add/Modify Content and Themes link to open this section.
     
  3. Click on Browse link next to the JavaScript Menu folder.
     
  4. Click on Browse link next to the language for which you wish to make the modification.
     
  5. If the File Status is attention Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Gossimer Modified by you  This File needs your Attention, then this file needs synchronization. Click on the Edit link next to this file.
     
  6. Here, you would notice two blocks of text on the top of the page with the background color as red. The left hand side box (in red background color) would display the Content in your Default Language, while the right hand side box (in red background color) would display your previously translated text.If you don’t perceive any modification/retranslation requirement -> just copy-paste the text from the right hand side box (in red background color) to the right hand side box(es) underneath

    OR

    If you perceive any modification/translation required to the text in the right hand side box (in red background color) -> make the modifications/translation in the right hand side box(es) underneath

    AND

    then only click on the Save Changes button.
     

    IMPORTANT 

    It is important to note here, that if you do not intend to edit/retranslate ALL the text in the right hand side box, do NOT save your changes, or else some text would get saved in English itself.

     

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15 Mar 10 What does File Status indicate in my SuperSite/PartnerSite Admin Area?

The Website Content files in your SuperSite/PartnerSite Admin Area may display different File Status information. Following is an explanation of what these headings could display and when would they be displayed:

The File Status field indicates the status of a file as explained below:   

  1. Default – indicates that the file has not been edited by you and its content and HTML Structure is as provided by us.
     
  2. Modified by you – indicates that you have reviewed and saved this file since we last modified it.
     
  3. attention What does File Status indicate in my SuperSite/PartnerSite Admin Area? Modified by you This File needs your Attention - indicates that we have modified either this file’s content and/or its HTML Structure. You need to review this file carefully for any modification/retranslation and save it irrespective of whether any changes need to be made.

    4.  

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15 Mar 10 How do I add Meta Tags to my SuperSite and PartnerSite for better Search Engine Optimization?

For better placement of your SuperSite and PartnerSite in Search Engines, you can specify relevant keywords and website description in the HEAD section of your sites, within META tags.

In order to customize the META tags of your SuperSite and PartnerSite, follow the process outlined below:

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. Here click on the Edit link next to the root.html file
     
  5. You will presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. within the <HEAD></HEAD> tags under the My Modified Content textbox, mention the <META> tags.For Example,<META name=”KEYWORDS” content=”mention,keywords,seperated,by,commas,or,semicolons”>
    <META name=”DESCRIPTION” content=”This is a sample description of your website content”>
     
  6. Click on the Save Changes button to store the changes you have made.
     

    7.  

     

IMPORTANT  

If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.

 

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13 Mar 10 Defining Product Promotions

From time to time Gossimer runs various Promotional offers, which you can participate in and choose to offer these Products and Services to your Customers and Sub-Resellers at discounted rates.

You can view all the current Gossimer Promotions and set your Customer and Sub-Reseller Pricing for such Products and Services by following the below mentioned process:

1. Log in to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller.

2. Visit Settings -> Set Pricing, Plans and Promos to view all running Promotions and set Pricing for your Customers and Sub-Resellers. A link would also be visible from the Pricing page of the Product or Service where Gossimer is running a Promotion.

3. Here you can set both your Customers and Sub-Resellers Promotion Pricing and submit the changes.

IMPORTANT

The SuperSite and PartnerSite contain a large amount of marketing content and information about the Products and Services you offer to your Customers and Sub-Resellers respectively. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Promotional Offers.

What is SuperSite >>
What is PartnerSite >>

 

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12 Mar 10 How can I remove the Resellers tab from my SuperSite?

In case you run a retail-only business, you can configure your SuperSite to cater only to end Customers by removing all Reseller-related content from your SuperSite. In order to do so, all you need to do is hide the Resellers section from the JavaScript menu just below the header in your SuperSite.

Hiding the Resellers menu is very simple, all you need to do is to comment the main line of code that defines the Resellers menu. Click here to read how >>.

The code defining the Resellers menu commented in the fashion illustrated below, would conceal the menu on your SuperSite.


 /* aI(“align=center;text=Resellers;url=reseller.php?action=partnersite;target=_blank;image=getImage.php?src=menu-end-cover.gif;_quot;); */
 

resellertab How can I remove the Resellers tab from my SuperSite?

IMPORTANT

The Resellers menu is placed at the the end of the menu bar, and ends in curved edges. Commenting the code for the Resellers section would hide the menu, but also leave sharp edges at the right extremity of the main menu.

In order to preserve the look of the main menu, you would have to append the code that lends the curvature, to the menu immediately preceding the Resellers menu. (This would be the Business Solutions menu by default, or any other menu if you have switched the order in which the menu items are displayed.) The patch of code you need to append to the menu is:

image=getImage.php?src=menu-end-cover.gif;<_font>

To lend curved edges to the Business solutions menu, simply modify the code that defines the menu, like so


 aI(“align=center;showmenu=Business Solutions;text=Business Solutions;image=getImage.php?src=menu-end-cover.gif;_quot;);
 

This will ensure that the menu is displayed appropriately.

noresellertab How can I remove the Resellers tab from my SuperSite?

 

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11 Mar 10 Why is my Customer seeing generic Customer Prices from his/her SuperSite even though I have set Specific Pricing for him/her?

If you have set specific pricing for a particular Product/Service for a Customer of yours, then the same would not be immediately visible to him/her when he/she logs into their SuperSite, while buying an Order of this discounted Product/Service.

However, at the time of Payment, your Customer will be presented with the Specific Pricing you have set for him/her.

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10 Mar 10 How do I modify the links on the Static Bar on my SuperSite?

Just below the Main menu on your SuperSite, you will see a Static bar.

staticbar How do I modify the links on the Static Bar on my SuperSite?

Like all other content on SuperSite, the links on this Static bar too are completely customizable. Ideally, you would want to customize the Static bar links to provide additional information about your business to your customers (such as information about your company, news, other products that you offer, etc.).

In order to customize the links on the Static bar on your SuperSite, simply login to the Admin Area for the SuperSite and modify the template for it.

Follow the process outlined below to do so, once you have logged in to the SuperSite Admin area:

  1. Login to the SuperSite Admin Area. Click here to know how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. This will lead you to a Common directory that contains all HTML templates you can customize. Click on Browse, besides it.
     
  5. Further, click on the Browse button besides the Header directory. There you need to go another level deep to the Includes directory by clicking on the adjacent Browse button..
     
  6. Here, look for the page static_bar_under_menu.html, and click on Edit adjacent to the page name.
     
  7. The text-box on the subsequent page contains the primary template for the Static bar. You can modify the links here to point to external URLs, or to point to local HTML pages that you may have created. To learn how to add your own HTML pages, click here >>
     

    IMPORTANT

    If you have modified this file before then the Original content would appear in the left hand box and your customization in the right-hand side. Gossimer may modify the standard content of this menu and you would need to compare content in both textboxes (Original Content and your Modified Content) and decide what changes you want to incorporate.

     

  8. Complete the modifications you wish to make, and click on Save Changes.
     

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10 Mar 10 How can I customize the URL for my Control Panels?

Gossimer, LLC allows you to have Branded Control Panel URLs. You may either use Partially Branded or Fully Branded URLs to develop your Reseller business with us. Fully Branded URLs allow you to have complete anonymity from Gossimer, LLC.

IMPORTANT      

The Fully Branded Control Panel URLs can not be the same as that of your SuperSite or PartnerSite.
You must create different Branded URLs for these interfaces, in order to have the SuperSite, PartnerSite as well as the Control Panels functional at all times.

 

Partially Branded Control Panel URLs

Upon signing up as a Reseller of Gossimer, LLC, our system automatically generates Partially Branded URLs for Customer and Sub-Reseller Control Panels under you. Your Partially Branded URL would be of the form – http://prefix.myorderbox.com. The prefix can be modified to your liking as long as it is not being used by another Reseller in our system. Ideally, this prefix should be your Company Name or your Brand Name.

Once you have decided on your prefix, you would have to submit the same within your Reseller Control Panel, by following the below mentioned steps:

          

  1. Login to your Reseller Control Panel from http://manage.gossimer.com/reseller. 
  2. Click on Settings -> Control Panel -> URL. 
  3. Click on Set your Partially Branded URL Prefix. 
  4. Under the Partially Branded URL Settings section, enter your chosen Prefix. On clicking the Update button, the prefix would be assigned to you. In case this prefix is not available, you would have to select another prefix.

    5.  

IMPORTANT      

  • If upon changing your prefix, you wish to revert to the earlier one, you may do so by following the process outlined above. However, this modification is possible only within 30 days of making the change.     

  • Even after your Partially Branded prefix is changed, the old prefix cannot be used by anyone else except you for a period of 30 days. After 30 days, however, the prefix would become available for anyone to utilize.

 

Fully Branded Control Panel URLs

Besides Partially Branded URLs, you can point your own domain name to our servers and use those as your Fully Branded Control Panel URLs. Gossimer, LLC allows you to have as many Fully Branded URLs as you wish. However, you would have to create an Address Record for each URL you select. Also, please be aware that your selected Fully Branded URL cannot be of the form http://mybrandname.com/index.html.

Thus, if you have the Partially Branded URL in the form http://mybrandname.myorderbox.com and you want the Fully Branded URL as http://www.mybrandname.com, then you would have to create an Address Record for www.mybrandname.com pointing to 67.15.47.4.

Besides creating individual Address Records for each Fully Branded URL, you would have to submit the same within your Reseller Control Panel as well. Follow the steps mentioned below to accomplish this:

      

  1. Login to your Reseller Control Panel from http://manage.gossimer.com/reseller. 
  2. Click on Settings ->
    Control Panel -> URL    .   
  3. Click on Control Panel URL. 
  4. Here, mention your primary Fully Branded Control Panel URL besides the Fully Branded Control Panel URL field. This URL would automatically be used by our system within emails sent to your Customers and Sub-Resellers.You may also submit Additional URLs in the text box underneath. 
  5. Click on Update to save the settings.

    6.  

     

IMPORTANT      

  • Upon submission of your Fully Branded Control Panel URL, you will notice that under the Control Panel URL section, your Fully Branded Control Panel URLs for your Customers and Sub-Resellers are automatically generated and displayed.     

  • Even though you have created your Fully Branded Control Panel URLs, your
    Partially Branded URLs would continue to function. You may always rely on these, in case your Fully Branded Control Panel URLs
    develop any issue.     

     

  • Without creating appropriate Address Records for your Fully Branded Control Panel URLs, your Branded URLs will not function, even though you may have submitted them within your Reseller Control Panel.

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10 Mar 10 How do I make changes to the JavaScript menu in the SuperSite and PartnerSite?

Gossimer allows you to customize the JavaScript menus in your SuperSite or PartnerSite, such that you may modify/remove particular sub-menus, or even remove a particular menu altogether.

In order to make the changes required, follow the process outlined below.

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section.
     
  3. Click on Browse link next to the JavaScript Menu folder.
     
  4. Click on Browse link next to the language for which you wish to make the modification.
     
  5. Click on the Edit link adjacent to the menu_data.js file.
     

    IMPORTANT

    The menu_data.js file contains the various Menu text as well as their links. On the other hand, the menu_style.js file contains all the style elements of your JavaScript Menu. So if you need to simply make modifications to how the menu is displayed, then you need to only edit menu_style.js file. Click here to read how >>

     

  6. You will presented with two textboxes; one on the left-hand side of the page with the title as Original Content and the other on the right-hand side with the title as My Modified Content. You can make the required modifications in the My Modified Content text box.

    Example: The following code, extracted from Supersite, defines the main menu.


     with(milonic=new menuname(“Main Menu”)){
     position=”relative”;
     alwaysvisible=1;
     orientation=”horizontal”;
     style=menuStyle;
     menuwidth=760;
     aI(“image=getImage.php?src=menu-start-cover.gif;imagepadding=0;imageposition=left;_quot;);
     aI(“align=center;showmenu=Domain Names;text=&nbsp;&nbsp;Domains&nbsp;&nbsp; ;”);
     aI(“align=center;showmenu=Linux Hosting;text=Linux Hosting;”);
     aI(“align=center;showmenu=Windows Hosting;text=Windows Hosting;”);
     aI(“align=center;showmenu=Business Email;text=&nbsp;&nbsp;&nbsp;Email&nbsp;&nbsp;&nbsp; ;”);
     aI(“align=center;showmenu=Site Builder;text=Website Builder;”);
     aI(“align=center;showmenu=Business Solutions;text=Business Solutions;”);
     aI(“align=center;showmenu=Resellers;text=Resellers;image=getImage.php?src=menu-end-cover.gif;_quot;);
     

    You can modify the main menu here. You may even remove a particular menu by commenting the line in this code. For instance, the code defining the Business solutions menu commented in the fashion illustrated below, would conceal the menu on your Supersite.


     /* aI(“align=center;showmenu=Business Solutions;text=Business Solutions;”); */
     

     

  7. On completing the modification, click on Save Changes. The changes you have made will be reflected on your SuperSite or PartnerSite immediately.

    8.  

IMPORTANT

  1. If you are not satisfied with the modifications and wish to revert to the earlier setting, simply click on Reset to Default from the Edit page, to restore the default settings for that file.
     

  2. Once you modify a JavaScript file using the above tool, the status of such a file will change from Default to Modified. Once you have modified a file, we would not be able to automatically update the content of the same when new content is added by us; you would have to synchronize the content yourself. Click here to synchronize the JavaScript Menu modified by you with any new content added by Gossimer >>
     

    3.  

 

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04 Mar 10 Securing your SuperSite and PartnerSite Statistics Area

Before being able to view your SuperSite/PartnerSite Statistics, you would need to secure both of them with a suitable Username and Password of your choice, to prevent any unauthorized person viewing your site’s traffic analysis reports. Follow the below mentioned steps to do so:

  1. Login to your SuperSite or PartnerSite Admin Area. Click here to learn how >>
     
  2. Click on the link Other Misc Functions and then, click on the Set/Reset the password of the Statistics area link.
     
  3. Mention a Username and Password of your choice and click on Set Password to save the same.

The change will take effect immediately.

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04 Mar 10 How do I use the Supersite and Partnersite?

The SuperSite and PartnerSite are simply provided to jump-start your business. They have been designed with the intention of providing detailed information about all products and services that you offer, to new and existing Customers and Sub-resellers respectively.

 

The content on the SuperSite and PartnerSite is completely customizable. You can also add your own HTML pages to the SuperSite and PartnerSite with any additional content that you wish to display to your clients.

In order to begin using the SuperSite for your retail business you should do the following -

  • Change the URL for your SuperSite. How?
  • Customize the header/footer of Supersite. How?
  • Specify the Additional Payment Options for your Customers/Resellers in the SuperSite. How?
  • Customize the content of the Static bar on your SuperSite. How?
  • Customize the content of the JavaScript menu on your SuperSite. How?
  • If you have a retail-only business, then remove the Reseller tab from the SuperSite How?

In order to begin using the PartnerSite for your wholesale Business you should do the following -

  • Change the URL for your PartnerSite. How?
  • Customize the header/footer of Partnersite. How?
  • Customize the content of the JavaScript menu on your PartnerSite. How?

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Filed in SuperSite and PartnerSite Guide with 0 Comments

02 Mar 10 Selecting the TLD (Top Level Domains) Display Order

Gossimer offers its Resellers the option to customize the order in which Domain Name Extensions (Top Level Domains, e.g. .biz, .com, .org, .info etc. – hereafter referred to as TLDs) are displayed to your Customers on your Storefront/Supersite.

By default, the display order of TLDs is preset for you – which is identical to Gossimer’s. However, should you wish to modify this order, follow the procedure detailed below:

  1. Log in to your Control Panel from http://manage.gossimer.biz/reseller
     
  2. Go to Settings -> Products -> Domain Registration -> Set TLD Display Order.
     
  3. Here, use the Move Up/Move Down buttons to modify the order in which you wish the TLDs to be displayed.
     
  4. Click on Update Settings to save the changes.

IMPORTANT

1. The SuperSite contains information about the various TLDs you offer to your Customers. This data is downloaded to your SuperSite from your Control Panel and cached (stored) on the SuperSite Server. Hence, you would need to refresh the cache of your SuperSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite & PartnerSite Domains and Additional Services Data. Click here to know what is SuperSite >>

2. This option only allows you to modify the order of display. If you wish to NOT display (sell) a particular TLD, you would have to revoke signup for it. Click here to learn more >>
 

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Filed in Domain Registration Default Settings with 0 Comments

01 Mar 10 READ THIS FIRST: Understanding the Structure of the SuperSite & PartnerSite

The SuperSite and PartnerSite are designed from the ground up keeping both you and your Customers in mind. We wanted to ensure that while your Customers enjoy the rich experience of browsing and buying your products/services, you on the other-hand are able to customize every-bit of your SuperSite and PartnerSite without any hassles. Please understand the below fundamental concepts.

While the below fundamentals refer to the SuperSite, the same concepts apply to your Partnersite as well -

1. Each SuperSite page is built from multiple HTML files (known as HTML Templates), images and CSS files which are completely customizable.

2. The SuperSite allows you to create Themes and apply them to your SuperSite content to make your SuperSite visually unique. A Theme consists of Images, CSS and Javascript that you may modify and associate with your website.

3. You can customize the Text, the Images, the Style or the structure of each HTML template. You can also add your own HTML templates to extend the capabilities of the SuperSite, and link these HTML templates from various existing sections. All of these can be achieved by using separate tools.

4. You can see the various templates that any SuperSite page is made up of by browsing to that SuperSite page and clicking on “View Source” in your browser

5. Inside the source you will see various tags of this type denoting various html templates that the page is built from -

<!– ### Supersite Template root.html starts here ### –>
<!– ### Supersite Template common/header/header.html starts here ### –>
<!– ### Supersite Template common/header/header.html ends here ### –>

6. As mentioned these HTML Templates and images are provided by us. Apart from these pre-existing templates you can further add your own templates too. The SuperSite Admin Area makes a clear distinction between the HTML Templates and Images that we supply to you by default and the HTML Templates and images that you have added separately (MyUploadedPages, MyUploadedImages).

Default SuperSite Content

  • These are the HTML templates and Theme files in the SuperSite which we provide you. While you can make modifications to the default HTML templates immediately, to modify the Images, CSS and Javascript, you need to first add a new theme and then go on to customize it. Both these modifications can be accomplished from the “Add/Modify Content and Themes” section of the SuperSite Admin Area.
     
  • Any changes you make to these files will override the default files.
     
  • To make any changes to these files at anytime you will always use the “Add/Modify Content and Themes” section of the SuperSite Admin area.
     
  • Note: Whenever we make any changes to the default files, those changes will not be directly visible on your SuperSite if you have made any modifications to those files. You will have to copy those modifications over. We will separately explain how you can do that.

Your Own Content

  • SuperSite allows you to add your own HTML templates and images apart from the ones we provide.
     
  • These files are stored in separate folders (MyUploadedPages, MyUploadedImages) and can be added and modified from the “Add/Modify Content and Themes” section of the SuperSite Admin Area.

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01 Mar 10 Tracking e-commerce transactions on your SuperSite via Google Analytics

What is Google Analytics

Google Analytics is a reporting software which shows you how people found your site, how they explored it, and how you can enhance their visitor experience. It provides powerful tracking for websites. It’s one of the most powerful web analytics solutions. It provides in-depth reports for everyone involved in the running of a website, from the developers and designers to the marketing and management teams.

Google Analytics supports a client-side data collection technique for capturing e-commerce transactions. With some simple additions to a couple of pages in your SuperSite, Google Analytics can automatically detect and record transaction and product information.

How to track e-commerce transactions on my SuperSite via Google Analytics?

Google Analytics can be integrated with your SuperSite by modifying a couple of pages as mentioned below:

I] Modifying the root.html file

  1. Login to your SuperSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. Click on Edit besides the root.html file.
     
  5. Place the following tracking code in the My Content textbox above the </body> tag -<script type=”text/javascript”>
    var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”);
    document.write(unescape(“%3Cscript src=’_quot; + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”));
    </script>

    <script type=”text/javascript”>
    var pageTracker = _gat._getTracker(“UA-xxxxxx-x”);
    pageTracker._initData();
    pageTracker._trackPageview();
    </script>
     

    IMPORTANT

     

    • UA-xxxx-x represents the Google Analytics Account number and needs to be replaced with your Account number.
       
    • Tracking code provided by Google previously -<script src=_quot;http://www.google-analytics.com/urchin.js_quot; type=”text/javascript”>
      </script>
      <script type=”text/javascript”>
      _uacct=”UA-xxxx-x”;
      urchinTracker();
      </script>
       
    • It is recommended that the new code be used since it supports new features in Analytics. However, you may continue with the old code if you wish.
       
    • You need to use either the new code or the old one, not both simultaneously.
       
    • The tracking code needs to be generated from within your Google Analytics Control Panel.

     

     

  6. Click on Save Changes.

II] Modifying the complete_payment.html file

  1. Login to your SuperSite Admin Area. Click here to learn how >>
     
  2. In the Admin area, click on Add/Modify Content and Themes link to open this section. Here, click on Browse next to the Website Content folder.
     
  3. Click on Browse link next to the language for which you wish to make the modification.
     
  4. Click on Browse besides the Shopping_process directory.
     
  5. Click on Browse besides the Complete_payment directory and then click on Edit link for the complete_payment.html file.
     
  6. Click on Switch to Advanced HTML editing mode link next to Basic text Editing at the top of the page and click Yes to continue.
     
  7. Add the following code at the end in the My Content textbox -<form style=”display:none;” name=”utmform”>
    <textarea id=”utmtrans”>
    <#tag:new_google_analytics_receipt /#>
    </textarea>
    </form>
    <script type=”text/javascript”>
    __utmSetTrans();
    </script>
     

    IMPORTANT

     

    • Old code - 

      <form style=”display:none;” name=”utmform”>
      <textarea id=”utmtrans”>
      <#tag:google_analytics_receipt /#>
      </textarea>
      </form>
      <script type=”text/javascript”>
      __utmSetTrans();
      </script>
       

    • It is recommended that the new code be used since it supports new features in Analytics. However, you may continue with the old code if you wish.
       
    • You need to use either the new code or the old one, not both simultaneously.

     

     

  8. Click on Save Changes.

 

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