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19 Aug 10 Email Hosting Services

Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Email Hosting Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Configuring your Selling Price for the Email Hosting Services is a two step process.

Step 1: Set your Pricing Slabs

You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Hosting (Web Hosting [Linux and Windows] Orders + Email Hosting Orders) Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.

Reference:

Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>

How to set Pricing Slabs?

1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.

2. Go to Settings -> Set Pricing, Plans and Promos.

3. Click on the New Web & Email Hosting Product to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.

4. Add as many Slabs as required, in this manner.

Continue to the next step to complete configuring your Web Hosting Product.

Gossimer provides 4 different Email Hosting plans. You can set the Selling Price for these plans as explained below -

  1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.
     
  2. Go to Settings -> Set Pricing, Plans and Promos and click on New Web & Email Hosting button.
     
  3. On the Pricing page, click on the Set Pricing and Plans button.
     
  4. On the succeeding page, within the USA Hosting Packages section, click on the Set Customer & Sub-Reseller Pricing link below Email Hosting.
     
  5. Here, you will find 4 fixed plans. You may modify the Name of each plan and set your Base Selling Price as well as Pricing for any Slabs that you may have configured for both your Customers as well as your Sub-Resellers. You can also set your Customer/Sub-Reseller Pricing for Additional Email Accounts which can be purchased separately.
     
  6. Confirm the modifications you have mentioned by clicking on the Update Pricing button.
  7.  

IMPORTANT

  • Web Hosting Plans and their Selling Price can be set similarly. Click here to read how >>
     
  • The SuperSite and PartnerSite contain information about the various Email Hosting Plans you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Email Hosting Services. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Web & Email Hosting Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data). What is SuperSite >>
    What is PartnerSite >>

 

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16 Aug 10 Auto-responders

An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply from the email system to any email that is sent to this address as soon as it is received.

Auto-Responder Features: 

  • Ability to draft the response in Plain Text or HTML
  • Ability to attach the original mail
  • Ability to automatically disable the auto-responder on a particular date
  • Ability to limit the number of auto replies sent to the same Email address. This can be quite useful – for example – if you have enabled a vacation message and receive an Email from Mr. X, then the Email system would send back an auto-response which states that you are currently out of office. If Mr. X sends you another Email on the same day, there is no point sending the same auto response again as he already knows that you are out of office.
  • Built-in Protection against Mail Loops. Our auto-responders ensure that infinite mail loops are blocked. Mail loops could get created in cases such as, an auto-responder sending a reply to another auto-responder.
  • Automatically detects Emails from mailing lists and does not send an auto-response to such mails.

You to enable/disable auto-responders for any email address from the Email management interface in your Control Panel. Each of your email users too can add, delete and modify their own auto-responder from their web-based email interface.

You can setup an auto-responder for your email address by following these steps:

1. In the Email management interface, click on List Email Addresses from the summary.

2. The next page will contain a list of all email addresses associated with your package. Click on the email address for which you wish to set the auto-responder.

3. Click on Modify Settings.

4. Select the check-box for Auto-responder in the lower half of the form. Here, you would have to enter the message that you want to be sent out as an automatic response.

5. Once you have completed the settings, click on Make Changes.

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