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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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18 Mar 10 Suspending / Unsuspending a Website Builder service

Order Suspension is a useful feature available to Gossimer Resellers. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this service, unless it is unsuspended.

 

Follow the steps below to Suspend/Unsuspend the Website Builder Service for a domain name

1. Login to your Reseller Control Panel from http://manage.gossimer.biz/reseller.

2. Go to Products -> Search -> Website Builder Search and search for the Domain name whose service you wish to suspend.

3. In the Order List view, click on the Domain name. This will take you to the Order Details view.

4. Here, click on Suspend/Unsuspend.

  • If you wish to Suspend the service, you would have to select the check box for Suspension, enter the reason for Suspension and click on the Update button.
     
  • For Unsuspending, unselect the check box and click on the Update button.

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18 Mar 10 Why are Images (Graphics, Banners, etc.) not being displayed on my website?

If you are unable to view images (graphics, banners, etc.) on your WebSite Builder created website, then it maybe because you have installed an Ad Blocking software like Norton Antispam, Norton Internet Security, that is treating these as advertisements. You need to configure the settings of your Ad Blocking software to allow display of images on your website. 

Configuring your Norton Antispam, Norton Internet Security software

If you are using either of these software, then you need to tweak the settings of the same to allow images to be displayed on your website:

Click here to find detailed instructions about how to manually configure your Norton Antispam / Norton Internet Security software to unblock images on your website >>

Click here to view an online tutorial on how to manually configure your Norton Antispam / Norton Internet Security software to unblock images on your website >>


Configuring your McAfee Internet Security 2007, McAfee Total Protection 2007 software

If you are using either of these software, then you need to tweak the settings of the same to allow images to be displayed on your website:

Click here to find detailed instructions about how to manually configure your McAfee Internet Security 2007 software to unblock images on your website >>

Click here to find detailed instructions about how to manually configure your McAfee Total Protection 2007 software to unblock images on your website >>

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18 Mar 10 Online Image Editor

Online Image Editor allows you to perform various image manipulation/editing and retouching features to refine/correct and enhance your existing images before including it in your website. With Image Editor, you can perform various image editing operations like Flip, Crop, Rotate, apply Frames & Borders, change Brightness & Contrast, Resize, Annotate (text on image), Change Image Format, etc.

Follow the process mentioned below -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. The following page loads once you click on the Image Editor link from the menu available on the left of your Page Manager -

Online Image Editor Choose Image

 

IMPORTANT  

The above Image Library page would be empty when you visit it for the first time. You will need to Import your own images from your computer’s hard disk before you proceed to edit the image with the Image Editor. You can import images by clicking on the IMPORT/DELETE IMAGES button.

 

4. To edit an image in your Image Library, simply click on the particular image to proceed to the following Edit Image page.

Online Image Editor Edit

The various image-editing operations that you can perform on the image are provided as links at the bottom of the page. While editing an image, a Check box with Save the image in a different name option appears at the bottom of the image. By checking the same, the Website Builder allows you to save the edited image with an alternate name. Also the options ACCEPT & CONTINUE EDITING, ACCEPT & FINISH and UNDO allows you to manage your image editing process.

Flip

6 Flip Online Image Editor

 

Flop

6 Flop Online Image Editor

 

Crop

The Crop operation lets you cut or crop the image leaving only that part of the image that you want to retain.

6 Crop Online Image Editor

 

IMPORTANT  

You can only select rectangular or square portions of the image.

How to Crop an Image?

      

  1. Decide on which rectangular or square portion of the image you want to retain.
     
  2. Use the mouse to click the left top corner of this imaginary rectangle and keep the mouse button pressed.
     
  3. With the mouse button pressed, drag the mouse diagonally down to the bottom right corner of this imaginary rectangle. Release the mouse button only after you reach the bottom right corner.
     
  4. As you release the mouse button, a rectangular box with Cyan border appears. Only the part of the image which falls inside this rectangle will be retained.
     
  5. When you are convinced that the rectangle/square box is the portion that you want to crop, accept the changes to proceed.
  6.  

     

     

 

Resize

The Resize operation lets you increase or decrease the dimensions of the image based on the width and height values that you type in.

How to Resize?

6 Resize 1 Online Image Editor

      

  1. Enter the values for Width and Height to which you want to resize the image.
     
  2. Click Submit to proceed.
  3. Resize Preview

    IMPORTANT  

    These values could be more than or less than the actual width and height of the image. Normally if the values are greater than the original then the image is likely to lose its visual clarity.

     

     

     

Rotate

The Rotate operation lets you rotate the image to an angle specified by you. You can also choose the direction in which the image will be rotated – i.e., either clockwise or anti-clockwise.

How to Rotate?

6 Rotate 1 Online Image Editor

      

  1. Type in the Angle (in degrees) to which you want to rotate the image. Only whole numbers from 1 to 360 are allowed.
     
  2. Select the direction of rotation, i.e., either clockwise or anti-clockwise.
     
  3. Click Submit to proceed.
  4.  

     

     

Rotate Preview

 

Brightness

You can adjust the brightness of the Image.

How to adjust Brightness?

Adjust Brightness

      

  1. Type in a value for Brightness. Any number in multiples of 10 is recommended.
     
  2. Click Submit to proceed.
  3.  

     

     

Adjust Brightness Preview

Contrast

You can adjust the contrast of the Image.

How to adjust Contrast?

Adjust Contrast

      

  1. Select the desired contrast from the available.
     
  2. Click Submit to proceed.
  3.  

     

     

Adjust Contrast Preview

Raise

By Raising, you can give an embossed effect to your image.

How to Raise?

6 Raise 1 Online Image Editor

      

  1. Type in the Raise value (any number in multiples of 10 and below 90 is recommended).
     
  2. Click Submit to proceed.
  3.  

     

     

Raise Preview

Frame

You can create a Frame for the image by specifying the width of the Frame.

How to create a Frame?

6 Frame 1 Online Image Editor

      

  1. Type in a value for Frame Width (any number in multiples of 10 and below 50 is suggested).
     
  2. Click Submit to proceed.
  3.  

     

     

Frame Preview

 

Border

You can create a Border for the image by specifying the width of the Border.

How to create a Border?

6 Border 1 Online Image Editor

      

  1. Click on the color palette to choose a Border color. The selected color will be displayed in the small rectangular box on the left.
     
  2. Type in a value for Border Width (Any number in multiples of 10 and below 50 is suggested).
     
  3. Click Submit to proceed.
  4.  

     

     

Border Preview

 

Annotate

By Annotating, you can place any text with a specified color and font on the image, at a specific position of your choice.

How to Annotate?

6 Annotate 1 Online Image Editor

      

  1. Decide on the area in the image where you want to add text.
     
  2. Click a point on the image from where you want the text to begin.
     
  3. Type the text in the textbox provided.
     
  4. Choose a color for the text from the color palette. The selected color is displayed in the small rectangular box on the left.
     
  5. Select a font style for the text from the list provided.
     
  6. Type in a font size for the text.
     
  7. Click Submit to proceed.
  8.  

     

     

Annotate Preview

 

Save As

You can also choose to save the final image file in any other filename or file format.

Save As

 

Composite

By Compositing, you can juxtapose one image over another image and combine both into a single image file with changes.

How to Composite?

      

  1. Select a Foreground Image

    Composite - Select Foregound Image

     

  2. Click on the Background image to indicate the position where you would like to place the Foreground image. The top-left corner of the Foreground image will coincide with the point you have clicked.

    Composite - Indicate Position

     

     

  3. Click on Submit to proceed.

    Composite Preview

     

     

  4.  

     

     

 

 

 

IMPORTANT

If you are not able to view images on your website or if they appear to be distorted, then it maybe due to an Ad Blocking software installed on your computer that is treating as your images as advertisements. You need to in such cases, tweak the settings of the same to allow image display on your website. Click here to find instructions to accomplish this >>

 

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14 Mar 10 Creating a Page not linked to any other page

The Page Manager allows you to create a page which is not linked from any other page on your website. This is useful for pages which are unfinished and therefore not to be displayed or linked to from the Main Navigation.

Follow the process explained below to create such a page -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a page with no link, just select the Page name with no link radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

The System will display a confirmation as shown below -

Page with No Link

 This page can be changed to any of the available page types from the Choose the type of webpage page at a later time.

 

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13 Mar 10 Website Builder

Gossimer allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Website Builder Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Configuring your Selling Price for the Website Builder Services is a mere 2 step process.

Step 1: Set your Pricing Slabs

You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Website Builder Service Orders purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Website Builder Service Orders, your Slab Pricing and the Customers’/Sub-Resellers’ Specific Pricing.

Reference:

Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>

Follow the below mentioned process to set your Pricing Slabs:

  1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
     
  2. Go to Settings -> Set Pricing, Plans and Promos.
     
  3. Click on the Website Builder Service to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.
     
  4. Add as many Slabs as required, in this manner.
  5.  

 

Step 2: Setting your Selling Price

Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:

  1. Login to your Control Panel from http://manage.gossimer.biz/reseller.
     
  2. Go to Settings -> Set Pricing, Plans and Promos.
     
  3. Click on the Website Builder Service.
     
  4. Here, click on Set Pricing.
     
  5. Next, you need to specify your Selling Price for Customers and Sub-Resellers. The Selling Price comprises of
    • One-Time Setup Fee: The Price you want to charge for setting up the Website Builder Service
    • Your Monthly Selling Price: The monthly Price you want to charge for the Service

    Enter the values for these parameters for your Customers and Sub-Resellers, for all the Slabs. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The Base Slab, however, cannot be empty.)

  6. When you have filled in the values, click on Update Pricing.
  7.  

IMPORTANT

The SuperSite and PartnerSite contain information about the various Website Builder Plans you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Website Builder Services. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Website Builder Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data).
 
What is SuperSite >>
What is PartnerSite >>

 

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11 Mar 10 Create / Edit a Customized Form Page

 

Page Manager allows you to create a Customized Form page (such as Survey Form, Polling Form, Registration Form, etc.) for your website.

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a Customized Form, just select the Customized Form radio button in the Choose the type of webpage page, and click Submit.  Click here to read in detail about how to change the web page type >>

4. The following page will be loaded

Define Form Details

This page allows you to start providing the details of the customized form that you want to create with the Form Title. The Form Title that you enter here will be displayed alongside the Form on the final webpage.

The Field Name is the name of the final form field. The Field Type could be a Text Field, Text Area, Check Box, Radio Button, or a Pull Down Menu.

No. of Options denotes the number of check boxes or radio buttons or number of entries in the pull down menu that is required by you.

You can also make your visitors to compulsorily fill up a particular field, by clicking the appropriate checkbox under the Mandatory field column.

You can also add a new field to your form or even delete a particular field at any time. Once you submit all the required information for your Form, you can then proceed to provide the individual values for each of the field category options that you had created.

Edit Field Properties

Once you provide all the values for the individual field options, you can then proceed to preview your customized form as it would appear on your website and later publish it to your website once you are satisfied.
 

IMPORTANT 

The details of the Form will sent to the email address you had specified under the Change Main Title, Sub Title & Email Address section under general Page Manager settings. Click here for more details >>

 

 

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07 Mar 10 Create / Edit a Text Page

 

Page Manager allows you to create a Text Page with rich text content along with images.

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create a Text Page, just select the Text Page radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

Add Webpage Content

What you see above is a WYSIWYG (What You See Is What You Get) Rich Text Editor that works the same way as your Microsoft Word or similar applications work. Using this feature-rich editor, you can create an attractive web page with rich text content for your website. You can either type in the web page content, or even copy & paste the content from Microsoft Word or other similar applications or even from a web page. For detailed help with the Editor, please click on the Help Instructions link, just above the Editor window.

 

Add Attractive Goodies To Your Website

 

By clicking on the Goodies button available on the Rich Text Editor’s toolbar, you will be able to add attractive Goodie features to your website.

 Create / Edit a Text Page

The following are some of the Goodies currently available on your Website Builder:

IMPORTANT 

The Hit Counter, Current Date & Time Stamp and Last Modified Date Time Stamp Goodies are available under all the Website Builder packages. All other Goodies are available under all packages except the Online Brochure package.

 

 

 

Hit Counter

To add a Hit Counter to your web page to automatically count the number of visitors to your website, just click on the Hit Counter link on the Goodies page.

Hit Counter

Then set a value in the Set/Reset the counter field, select any one of the available attractive Hit Counter styles from the list available and click Submit.

Set Reset Hit Counter

Once you submit, your Rich Text Editor will display the Hit Counter icon. This confirms that the Hit Counter has been enabled as part of your website. You can later edit the settings by clicking the Hit Counter icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Hit Counter will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Hit Counter Preview

If not required, you may remove the Hit Counter by clicking on the Hit Counter icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Current Date & Time Stamp

To add the Current Date & Time Stamp on your web page, just click on the Current Date & Time Stamp link on the Goodies page.

Current Date & Time Stamp

Then choose a Date/Time format from the available options and click Submit. The format that you choose here will be used to display the current date and time when your visitor will be on your website.

Current Date & Time Stamp

Once you submit, your Rich Text Editor will display the Current Date & Time Stamp icon. This indicates that Current Date & Time Stamp has been enabled as part of the website. You can later edit the settings by clicking the Current Date & Time Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual current date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

Current Date & Time Stamp Preview

If not required, you may remove the Current Date & Time Stamp feature by clicking on the Current Date & Time Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Last Modified Date & Time Stamp

To add a Last Modified Stamp on your web page, just click on the Last Modified Date Time Stamp link on the Goodies page.

Last Modified Date & Time Stamp

Then choose a Date/Time format and your Time Zone from the available options and click Submit. The format that you choose here will be used to display the date and time when you had last updated your web page.

Last Modified Date & Time Stamp

Once you submit, your Rich Text Editor will display the Last Modified Stamp icon. This indicates that Last Modified Stamp has been enabled as part of the website. You can later edit the settings by clicking the Last Modified Stamp icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Last Modified date and time details will appear on your final website once you submit this page, accept all changes to the design and Publish to your live website.

Last Modified Date & Time Stamp Preview

If not required, you may remove the Last Modified Stamp by clicking the Last Modified Stamp icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Maps

To add a map of a specific location to your web page, just click on the Maps link on the Goodies page.

 Create / Edit a Text Page

Then fill in the Address or Intersection of the Map and City, State, & Zip Code of the Map and click Submit.

 Create / Edit a Text Page

Once you submit, your Rich Text Editor will display a Maps Goodie icon. This indicates that a map has been inserted as part of the website. You can later edit the settings, by clicking the Maps Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual map of the location will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Maps Preview

If not required, you may remove the Map by clicking the Maps Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Driving Directions

To enable your visitors to query and view the driving directions to reach a specific location (your office, home, etc.) on your web page, just click on the Driving Direction link on the Goodies page.

Driving Directions

Then fill in the Address or Intersection of the Destination and City, State, & Zip Code of the Destination and click Submit. You may also choose a Template Color that will be used to display the actual driving directions on your website.

Driving Directions

Once you submit, your Rich Text Editor will display a Driving Directions box. This indicates that the Driving Directions feature has been inserted as part of the website. You can later edit the settings by clicking the Driving Directions icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Driving Directions request box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their location and view the driving directions map.

Driving Directions Preview

If not required, you may remove the Driving Directions feature by clicking on the Driving Directions icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Animated Cursors

To add an Animated Cursor to your web page, just click on the Animated Cursors link on the Goodies page.

Animated Cursor

Then select any one of the available attractive Animated Cursors from the list available and click Submit.

Animated Cursor

IMPORTANT 

     

  1. Please note that once you submit, your Rich Text Editor will NOT display any icon as confirmation. But the Animated Cursor will nevertheless automatically appear when your visitors browse your website.
     
  2. The Elastic Beads Cursor only works when viewed using Internet Explorer.
  3.  

     

You can later edit the settings by clicking on the Animated Cursors link on the Goodies page. The actual Animated Cursor will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

 

Tell a Friend

To add a link to your web page, which allows your visitors to recommend your website to their friends, just click on the Tell a Friend link available on the Goodies page.

Tell A Friend

Then click Yes to confirm that you want to add a Tell a Friend box to your web page.

Tell A Friend

Once you submit, your Rich Text Editor will display a Tell a Friend icon. This indicates that the Tell a Friend feature has been inserted as part of the website. The actual Tell a Friend box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website. Your visitors can then type in their friend’s email address to recommend your website to them.

Tell A Friend Preview

If not required, you may remove the Tell a Friend feature by clicking on the Tell a Friend icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Google Search

To add a Google Search box on your web page, just click on the Google Search link on the Goodies page.

Google Search

Then click Yes to confirm that you want to add a Google Search box to your web page.

Google Search

Once you submit, your Rich Text Editor will display the Google Search box. This confirms that Google Search has been enabled as part of the website. The actual Google Search box will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

Google Search Preview

If not required, you may remove the Google Search box by clicking on the Google Search box in the Rich Text Editor and then pressing the Delete button on your keyboard.

 

Page Layout

To apply one of the many attractive pre-designed Page Layouts to your web page, just click on the Page Layout link on the Goodies page.

Page Layout

Then choose from one of the many pre-formatted page layouts available for your web page and click Submit. You may also choose a resume layouts as your page layouts if you want to create a resume page. Just click on the Layout thumbnails for an enlarged view of the layout with greater detail.

Choose Page Layout

Once you submit, your Rich Text Editor will load the pre-designed layout along with the default sample content.

IMPORTANT 

     

  1. Submitting a Page Layout will clear the entire content of the current page and load the Page Template that you have chosen.
     
  2. You may then add, edit, or modify the content as your prefer using the Rich Text Editor.
  3. You can later change the layout by clicking on the Page Layout link on the Goodies page. The actual page with the new layout will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

     

    Calendar

    To add a Calendar to your web page, just click on the Calendar link on the Goodies page.

    Calender

    Then fill in your Yahoo! User ID and click Submit.

    Calender

    Once you submit, your Rich Text Editor will display a Calendar Goodie icon. This indicates that a Calendar has been inserted as part of your website. You can later edit the settings, by clicking the Calendar Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual Calendar will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Calender Preview

    If not required, you may remove the Calendar by clicking the Calendar Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Yahoo! Presence

    To add a Yahoo! Presence indicator on your web page, just click on the Yahoo! Presence link on the Goodies page.

    Yahoo! Presence

    Then enter your Yahoo! ID and choose an Yahoo! Presence icon from the available options and click Submit. The icon that you choose here will be displayed on your web page when you are signed into Yahoo! Services online.

    Yahoo! Presence

    Once you submit, your Rich Text Editor will display the Yahoo! Presence icon. This indicates that Yahoo! Presence indicator has been enabled as part of the website. You can later edit the settings by clicking the Yahoo! Presence icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Yahoo! Presence Preview

    If not required, you may remove the Yahoo! Presence indicator by clicking the Yahoo! Presence icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Mailing List

    To create a complete mailing list of visitors on your website, just click on the Mailing List link available on the Goodies page.

    Mailist List

    Then select an attractive template color for your Join Mailing List box from the list available and click Submit.

    Mailist List

    Once you submit, your Rich Text Editor will display a Join Mailing List Goodie icon. This indicates that the Join Mailing List box has been inserted as part of the website. The actual Join Mailing List module will appear on your final website once you submit this page, accept all changes to the design, and Publish it to your live website.

    Mailist List Preview

    If not required, you may remove the Join Mailing List box by clicking the Join Mailing List Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Language Translation

    To allow your website visitors to translate the entire content of your web page to any of the popular languages, just click on the Language Translation link on the Goodies page.

    Language Translation

    Then click Submit to confirm that you want to add a Language Translation feature to your web page.

    Language Translation

    Once you submit, your Rich Text Editor will display the Language Translation icon from Altavista’s Babel Fish. This confirms that Language Translation has been enabled as part of your website. The actual Language Translation icon will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    Language Translation Preview

    If not required, you may remove the Language Translation feature by clicking on the Language Translation icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    News

    To add the latest international news snippets covering diverse topics on your web page, just click on the News link on the Goodies page.

     Create / Edit a Text Page

    Then fill in the Heading for the news section, Number of news items to be displayed and the Width of the News Area and click Submit. You can also choose a text and a background color for the news area on your website.

     Create / Edit a Text Page

    Once you submit, your Rich Text Editor will display a News Goodie icon. This indicates that the News area has been inserted as part of the website. You can later edit the settings by clicking the News Goodie icon in the Rich Text Editor and then the Goodies button in the tool bar. The actual News snippets will appear on your final website once you submit this page, accept all changes to the design and Publish it to your live website.

    News Preview

    If not required, you may remove the News area by clicking the News Goodie icon in the Rich Text Editor and then pressing the Delete button on your keyboard.

     

    Adding Goodies from the general Page Manager settings section

    1. These Goodies can also be added through the Add Goodies link in the general Page Manager settings -

    General Settings

     

    2. This will then bring up a page displaying a list of Goodies. Click on the link corresponding to the Goodie that you wish to add to your website, customise and submit the data.

    Goodies List

    3. You will be then presented a list of pages to choose from. The Goodie will be added to the selected page.

    Goodies Select Page

     

    IMPORTANT 

    Goodies can be added only to Text pages.

    4. You need to select a location within the page where you wish to have the Goodie inserted.

    Goodies Select Location

    If you wish to relocate the Goodie within the page, you can drag and drop (or cut and paste) the Goodie icon wherever you need.

     

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07 Mar 10 How do I start using my Website Builder service?

Once you have bought the Website Builder Service, you need to take the following steps in order to start building your website.

Provide your FTP details for publishing your website

Your Website Builder package allows you to publish your website on a web server of your choice. You need to supply the FTP access details provided by your Web Hosting Service Provider, to our Website Builder before you can start publishing. To set these details, follow the steps given below:

  1. Login to your Control Panel, search for the domain name for which you have purchased this Service and proceed to the Order Details view. Click here to learn how >>
     
  2. Here, click the Modify FTP Details button. 
     

Mention the FTP details provided by your current Hosting Provider here and click Modify to submit -

  • FTP Username
  • FTP Password
  • FTP Hostname
  • FTP Port
  • FTP Path

 

IMPORTANT  

If you have bought your Web Hosting package through Gossimer, then you need to submit the
following details here:

  • FTP Username - This could be either the default FTP Username created for you at the time of purchase of your Web Hosting package with us, or any other user added by yourself.
  • FTP Password - Likewise, this is the FTP Password corresponding to the FTP Username entered above. 
  • FTP Hostname - Mention the domain name here for which you have purchased Web Hosting with us.
  • This is also known as the Primary Domain Name.
  • FTP Port - This needs to be mentioned as 21.
  • FTP Path - By default, this needs to be mentioned as 
    • /web if you have a Linux Hosting package
    • Web if you have a Windows Hosting package
    • If you are not using the default FTP user, then the FTP Path needs to correspond to the directory, this FTP User has been given access to.

 

Create your website using the Website Builder Tool

When you start creating your website, you are first taken to the QuickStart Wizard, which enables you to setup your website
quickly and effectively. 
Click here for instructions on building your Website >>  

Access your Website

You may access your website using your domain name or any alternate URL provided by your Web Hosting Service
Provider. 

IMPORTANT  

When you purchase Web Hosting Service with Gossimer, the Email (with instructions about Web
Hosting Service) sent to you, specifies a temporary URL that you can use to view your website in a web browser.

In order to point your own domain name to your website, you need to change the Name servers of your domain
name. Follow the process outlined below to know what Name servers you need to use:

  1. Login to your Control Panel, search for the domain name for which you have purchased this Service and proceed to the
    Order Details view. 
    Click here to learn how >>
  2. Click the View Name Server Details button.
  3. Here, you would find the list of Name servers you need to set for your domain name.

Click here to find out how you can modify the Name Servers, if you have registered your domain name with Gossimer >>

 

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07 Mar 10 Create / Edit a Guest Book Page

Page Manager allows you to create an online guest book, where your website visitors can leave their questions, comments, suggestions or feedback about your website.

 

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create an online Guest Book, just select the Guest Book radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

4. The following page will be loaded -

Guest Book Editor

5. You can then create the heading and introduction for your guest book using the Add/Edit Guest Book Heading editor. Once you click Submit, the Guest Book page with your custom heading and introduction will be created.

6. You can then proceed to preview your Guest Book as it would appear on your website and later publish it to your website once you are satisfied.

When your website visitors post a comment or message to your Guest Book, these comments will appear in the Add/Edit Guest Book Messages editor. You can then add/remove/edit the comments or messages posted to your Guest Book by simply visiting this page available from the Page Manager.

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05 Mar 10 Renewal Reminders

Gossimer sends mails to its Customers informing them about all Website Builder packages that are nearing their expiration date.

Customers of Gossimer:

Customers are sent Expiring Website Builder packages Renewal Instruction e-mails before they actually expire, after expiry, and on deletion of the package.

The Reminders are sent to the Customer Username from 45 days prior to the Website Builder package’s expiry, on the 1st, 11th and 21st day of every month, until it is either Renewed or Deleted (due to non-Renewal).

This Report displays the Order ID, Domain Name, Product Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed information about how to go about renewing these orders.
 

Gossimer Resellers can easily view all Expiring and Expired Domain Names from the Renewal Management Interface and choose to Renew any Website Builder package on behalf of their Customer(s).

IMPORTANT

When a Website Builder package Expires,

  • the package is immediately Suspended. This means that you would be unable to use your package, until it is Renewed.
     

  • the Customer is sent an e-mail, informing him that he has 15 days to Renew his Website Builder package, post which the package is Deleted.

When the Website Builder package is Deleted, the Customer is sent one final e-mail informing him/her that the Website Builder package is Deleted, since it was not Renewed within 15 days after Expiry.

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05 Mar 10 Listing, Searching and Managing Orders

In order to manage your Website Builder orders, you need to search for them from your Control Panel with Gossimer, and access their Order Details view. To do so, follow the simple steps mentioned below -

1. Login to your Control Panel

Resellers do so from http://manage.gossimer.biz/customer.

2. Once logged in to your Control Panel,

Resellers, go to Products -> Search -> Website Builder Search
Customers, go to Website Builder Services -> List/Search

and search for the Domain Name for which the service has been purchased. (To list all orders, leave all search parameters blank).

3. On the next page you would see a list of all Domain Names, with Website Builder services bought through Gossimer. Clicking on any of the Domain names would take you to the Order details view, from where you can manage your Website Builder service.

 

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04 Mar 10 Create an Under Construction Page

 

The Page Manager allows you to add a readymade Under Construction page to your website as explained below -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create an Under Construction page, just select the Under Construction page radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

This page will now be displayed as shown below -

Under Construction Page

 This page can be changed to any of the available page types from the Choose the type of webpage page at a later time.

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03 Mar 10 Create an External Link Page

 

The Page Manager allows you to add an External Link page to your website as explained below -

1. Search for the domain name and go to Order Details view to manage your Website Builder package. Click here to learn how >>

2. In the Order Details View, click on the Build Site button to begin designing your website.

3. To create an External Link page, just select the External Link radio button in the Choose the type of webpage page, and click Submit. Click here to read in detail about how to change the web page type >>

4. This will load the following Add/Edit Link-to Page page -

Add/Edit Link-to Page

  • You can select a HTTPS URL, an Email Address, a Web Page URL or a FTP location from the Link-to Type drop-down menu.
     
  • The corresponding value needs to be provided in the Link-to URL field.
     
  • Selecting the Open Link-to page in a new window checkbox will open the link in a browser window.

This page can be changed to any of the available page types from the Choose the type of webpage page at a later time.

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28 Feb 10 Website Builder Setup Guide

As a Reseller, you need to take the following steps in order to start selling Website Builder services to your Customers and Sub-Resellers.

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