Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
To monitor your data transfer limit you can use the Web Statistics for your website, which Gossimer provides you free of cost. The web statistics, or webstats, provide you detailed information about visits to your website, including the data transfer generated by them (bandwidth). These statistics are generated once a day, and are maintained on an hourly, weekly and monthly basis.
You can view your web stats at http://<yourdomainname>/webstats.
Alternatively, you can monitor your data transfer overages through your Website management interface. To do so, follow the steps mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, you will see Usage statistics for your website, which also includes the data transfer (in Mb/month).
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If for some reason, you wish to delete your existing Virtual Directory, you may do so by following the below mentioned process:
- Login to your Control Panel, search for the Domain Name for which you have purchased this Web Hosting package and proceed to the Order details view. Click here to know how >>
- Click Manage Web Hosting Service in the lower toolbar. A Website Management interface will pop-up.
- Go to Manage Website -> Virtual Directory Manager -> List Virtual Directories.
- Select the checkbox adjacent to the Virtual Directory you wish to delete and click the Delete button above to delete the Virtual Directory.
- Click OK in the confirmation pop-up window to complete the deletion process.
IMPORTANT
A Virtual Directory with .NET Framework version 1.1 and no write permissions for the IIS (anonymous) User is created for the web folder by default. You cannot delete this Virtual Directory. You may however -
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The PHP4 version has reached its end of life and Gossimer recommends use of PHP5 version as soon as possible. In order to ensure a smooth transition, Gossimer now supports PHP5 version alongwith the existing PHP4 version for all the existing Linux Web Hosting packages.
IMPORTANT
- Support for PHP4 will be available on existing Linux Web Hosting packages only until 10th April 2008 post which the option of switching to PHP4 will be unavailable and your Linux Web Hosting package will automatically be upgraded to PHP5.
- All new Linux Web Hosting packages purchased on or after 8th February 2008 will only support PHP5.
Upgrading your website to PHP5 version
- Login to your Control Panel, search for the domain name for which you have purchased this Web Hosting package and proceed to the Order Details view. Click here to read how >>
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, click Switch to PHP5.
Reverting to PHP4 version
- Login to your Control Panel, search for the domain name for which you have purchased this Web Hosting package and proceed to the Order Details view. Click here to read how >>
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, click Switch to PHP4.
IMPORTANT
- In order to complete either of the above two actions, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
- PHP5 is configured on Gossimer Linux Web Hosting Servers to run as CGI. Following are the requirements for PHP5 pages/scripts -
- All PHP5 files need to have the file extension .php.
- All PHP5 files need to have one of the following file permission modes -775, 771, 755, 751, 555 or 551
Recommended permission: 755
- Once you have switched to PHP5 version, you need to manually change the permissions of all your PHP5 files to one of the above mentioned permission modes, through a File Transfer Protocol (FTP) client.
- The folder in which your PHP5 files are placed should also have one of the above mentioned permission modes.
- If you switch back to PHP4 version, no permission changes are required.
- You can use only one version of PHP at a time for your website.
- You can switch between the two versions at any time.
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Follow the below mentioned process to install your Intermediate CA Certificate on your website:-
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, depending upon the type of hosting package go to the relevant path
Linux Web Hosting: Manage Website -> SSL Manager -> Add
i. Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).
ii. Click on the Add button to submit the same.
IMPORTANT
- If you have already added a Certificate, then you need to click on the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
- In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.
Windows Web Hosting: Manage Website -> Intermediate CA Certificates -> Add Certificate
i. Paste the Intermediate CA Certificate in the textbox.
ii. Click on the Add button to submit it.
IMPORTANT
When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.
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If you do not wish to generate a report of your Web based traffic, you can choose to disable the option at any time. Doing this would save the disk space actually utilized for these reports, and could be done if you do not feel it necessary to monitor the usage of your site.
Follow the process mentioned below to disable Web statistics:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.
5. On this page, you would see the option to Generate Web Stats. Select No from the drop-down adjacent to this option.
This would disable all web traffic reports for your site.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
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Apart from individually renewing a Website Builder Package, you can have a glimpse of all expiring Website Builder Packages, and Renew the same in bulk from the Renewal Management Interface of your Control Panel. Click here to know how to Renew a Website Builder package individually >>
The Renewal Management interface can be used as follows -
For Customers:
- Login to your Customer Control Panel from http://manage.gossimer.biz/customer.
- Go to WebSite Builder -> Renewal Management
- Select WebSite Builder or any other Product whose Orders you wish to renew from the drop down and enter the number of days, to obtain a list of all expiring domain names within this period, and click on Go.For example, if you want to obtain the list of WebSite Builder Orders expiring in the next 30 days, select it from the drop-down and then enter 30 to obtain this list.
- Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.
- Click on the Renew Selected Orders button, to select the Number of years for which you wish to Renew each Order.
- Upon selecting the number of years you want to renew each order for, you would be displayed your Current Debit Account Balance with Gossimer and the Total Amount for renewing the selected orders, at the bottom of the page.
- If you have selected less than 25 orders to be renewed, then upon clicking on the Continue button, you would be prompted to Pay for the Renewal of these orders. Click here to read how to settle a pending Invoice/Debit Note >>
- If you have selected more than 25 orders to be renewed, then
- if you have sufficient funds in your Current Debit Account Balance, then upon clicking on the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.
- if you do not have sufficient funds in your Current Debit Account Balance, then you would need to first click on the Add Funds link.This will pop-up a new window, where you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these domain names (ie. Total Amount – Current Debit Account Balance).Upon completion of the Add Funds process, close this window and refresh the Set Years for Renewal page. Now upon clicking on the Continue button, your Bulk Renewal request will be added to the queue and it will be automatically processed shortly.
IMPORTANT
At any point of time, you can only add two Bulk orders. This implies that you would not be able to add another Bulk Registration / Renewal / Modification request, if two Bulk Actions are already running. You will be able to add another Bulk request once the earlier request has been processed completely.
For Resellers:
- Log in to your Reseller Admin Control Panel from http://manage.gossimer.biz/reseller
- Go to Products -> Renewal Management
- Before clicking on the Go button, select/mention the following details
Product – Select WebSite Builder or any other Product whose Orders you wish to renew from the drop down
Number of Days – Enter the number of days to obtain a list of all Expiring orders of (all) your Customers within this period
Customer (optional) – If you wish to renew only orders belonging to a particular Customer, you may do so by mentioning the Customer Username (email address) or Customer ID (number) in the appropriate field. If you leave this field blank, the search will result in orders belonging to all your Customers.
For example,
Case 1 – if you want to renew Orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and not fill the Customer field.
Case 2 – if you want to renew only Customer Username a@somedomain.com all orders belonging to All Products, expiring in the next 30 days, then you would need to select the Product as All Products, mention 30 days and fill the Customer field with a@somedomain.com.
- Select one or more Orders that you wish to Renew. To select all Orders, select the check box on the top of the form.
- Click on Renew Selected Orders, to select the Number of years for which you wish to Renew each Order.
- Decide how you wish to Pay for the Renewal of the Orders by selecting one of the Payment Options mentioned below and then click on the Continue button to execute the Renewal
- Option 1 – Renew the Orders and the Invoices will be kept Pending for the Customer. This way, he can pay for the Invoices later.
- Option 2 – Renew the domain names using the Current Debit Account Balance of the Customer. This option would immediately debit your Customer’s Debit Account for the Cost of the Renewals. If there are insufficient funds in the Customer’s Debit Account balance, then the system would renew as many Orders as possible.
- Option 3 – Renew the Orders without raising any Invoices for the Customer.
IMPORTANT
At any point of time, you can only add two Bulk orders for any Customer. This implies that you would not be able to add another Bulk Registration / Renewal / Modification request for a Customer if two Bulk Actions are already running for this Customer. You will be able to add another Bulk request once the earlier request has been processed completely.
Tags: Account Balance, Customer, Customer Control Panel, Debit Account, Expiring Domain Names, Glimpse, Gossimer, Invoice, Management Interface, Queue, Renewal Management, Renewal Request, Website Builder, Website Management
By default, your website becomes visible to all people browsing the Internet. Typically, large websites running forums, blogs, ecommerce activities, etc. are prone to abuse from spammers, people posting malicious content, etc., causing disruption of website services. The most effective method of dealing with such nuisance is to deny access to your website from such mischief mongers.
Using Gossimer’s IP Deny Manager tool within your Web Hosting Control Panel, you can easily control access to your website based on the visitor’s IP Address. Moreover, you may deny access from all IP Addresses of a particular block of IP Addresses, if you are receiving constant abuse from the entire range of IP Addresses.
Follow the process listed below to block/allow access to your website based on IP Addresses:
- Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
- In the search results view, click on the domain name. This will take you to the Order Details View.
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows,
go to Manage Website -> IP Deny Manager, if you have a Windows web hosting package
or
go to Manage Website -> Web Server Manager -> IP Deny Manager, if you have a Linux web hosting package
- From this interface, you may either restrict access to your website or allow previously blocked IP Addresses to access your website. a. Restricting Access to your website – You may mention either one or more individual IP Addresses, or entire Blocks of IP Addresses on individual lines.
Examples
i. If you wish to block a single IP Address, simply input the same in the textbox as
1.1.1.1
ii. If you wish to block multiple individual IP Addresses, then you may mention them on separate lines
2.2.2.2
3.3.3.3
iii. If you wish to block an entire range of IP Addresses, then you may mention them as
4.4.4.*
5.5.*.*
6.*.*.*
IMPORTANT
1. Use extreme caution when deciding to deny access to entire range of IP Addresses, as you might end up denying access to your genuine visitors.
2. IP Address of the type *.*.*.* is not allowed.
b. Allowing Access to your website - If you wish to enable access to a previously blocked IP Address, then you need to simply select that IP Address in the textbox and press the Delete key on your computer’s keyboard.
- Clicking on the Submit button would save all your settings.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the changes might take upto 20 minutes to be effective.
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A self signed certificate does not have the signature of a noted Certificate Authority (CA); instead, it uses its own certificate request as a signature. While it may not provide the same effectiveness as a certificate provided by a trusted CA, this is much easier to procure, and you can use it until you get your actual certificate.
Follow the process mentioned below to generate your own self signed certificate from the Control Panel:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> SSL Manager.
5. Here, click on the Generate icon.
6. Fill in the form for generating your details.
7. From the drop-down the bottom of the form, select the option Generate CSR + Self Signed Certificate.
8. Click on Generate.
This will generate the certificate for you. In order to view or backup the existing Certificate, click on Download on the subsequent page.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the process might take upto 20 minutes for completion.
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There are certain requirements to be met for the smooth functioning of your website such as
- Certain files such as CGI and Perl scripts need to have a specific permission.
- Similar permission needs to be set for the immediate parent directory containing these files.
- Certain files/folders generated through scripts or power tools will have nobody as their owner and group. The primary FTP user and site group for your website needs to be the owner and group of such files/folders.
Gossimer Linux Hosting Control Panel provides a tool to fix permission issues with such files/folders.
Follow the process explained below to use this tool:
- Login to your Control Panel, search for the domain name for which you have purchased this Linux Web Hosting package and proceed to the Order Details view. Click here to know how >>
- Click Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, go to Manage Website -> Additional Tools -> Fix CGI Permissions. This will open the Fix File Permission Manager view.
- Files/folders whose permission need to be fixed are listed here. Clicking Submit button will set the permission as listed against each file/directory displayed in this Fix File Permission Manager interface.
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You can choose to restrict a FTP Users access to a specific directory. Once you define such a restriction then the user will directly land into this particular directory on logging into the server via FTP. The user will not be able to go to the parent directory. Thus, you can create a configuration which ensures that a particular FTP User can make modifications only to a particular section of your website.
To create such a restriction on an existing user follow these steps:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.
5. In the user list view that follows, click on that particular user.
6. In the Home directory field, enter the name of the directory to which you wish to restrict the user’s access. Alternatively, click on browse to choose the requisite directory, then click Select.
7. Click on Submit.
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You can allocate space for the database as well as the transaction log of a MS SQL database from within the Gossimer Windows Hosting Control Panel.
The process is as mentioned below:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. Click on the database you wish to manage.
6. Specify a value for Database Size and Transaction Log Size and then click the Submit button.
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Once you have been issued your Digital Certificate, you need to install the same on your web server. Click here to find instructions on how to retrieve your Digital Certificate >>
Depending upon the type of Digital Certificate that you have purchased and the Web Server Software where you intend to install your Digital Certificate, you need to refer to the appropriate instructions provided below:
IMPORTANT
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Gossimer gives you the ability to comprehensively customise your Web Statistics reports, to obtain accurate and more pertinent details about your Website. You can customise your reports from your Control Panel itself; follow the process mentioned below to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.
5. This page allows you to specify the following options, configure them as per your requirement:
- Generate Web Stats: Select YES if you wish to obtain statistics for your website. The statistics are generated on a daily basis.
- Keep Backup of Historic Files: Whenever your web statistics are to be updated, the system overwrites the old (historic) files with the new data. However, if an error is encountered (e.g. if your site runs out of allowed disk space), the file may get corrupt, causing you to lose all old data as well. Selecting this option would keep a copy of the old file for your referral.
- Purge Log File: Your raw log files would be deleted after the statistics are generated, if you choose YES. This would prevent logs from taking up web space.
- Skip Hosts: Choose this option to avoid recording statistics from specific hosts. For example, you might wish not to record statistics for all hits/visits from your own home/office. Specify such hosts or IP addresses here.
- Skip Files: Use this option to avoid recording data for particular URLs. Using this, you can make sure that statistics pertaining to unimportant pages are not recorded.
- Only Files: This is the exact opposite of the previous option. Using this, you can choose to record data only pertaining to specific/important pages.
- Not Page List: Enter a list of file extensions that would be considered only a Hit, and not a Page View.
- Protect Webstats: Password protection for web statistics can be enabled/disabled using this option. This option is available only in case of Windows hosting. Click here to read how to enable password protection for web statistics in case of Linux hosting >>
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the changes might take upto 20 minutes to be effective.
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Follow the process below to delete an existing MySQL database:
1. Login to your Control Panel and search for the domain name for which you have purchased this Hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of databases associated with your website, with complete details for each database such as the database name, space utilization and the Users associated with it.
6. Select the check-box before the database that you wish to delete, and click on the Delete button.
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| Normally, a webpage contains images which are stored on the same hosting server which hosts the webpage too. Here, the images are referenced using relative URLs, i.e., /images/image1.gif.
However, images can be linked remotely also. In such cases, the images exist on a totally different host than the one on which the webpage (in which the images are called) exists. The images are linked using absolute URLs, i.e., http://some otherdomainname.com/pictures/pic.2.jpg. This is known as hotlinking. Since the image is requested from a remote server/website, bandwidth allocated for the remote server/website is utilized. If one indulges in such a practice without the approval of the remote server/website owner, this sort of linking can also be termed as bandwidth theft.
To assist you in preventing such abuse, Gossimer, LLC has provided a feature known as Bandwidth Theft Protection with its Linux Hosting Packages. Using this feature, you can prevent images linked to your website to be referenced remotely.
Using the Bandwidth Theft Protection feature
Follow the process mentioned below to enable Bandwidth Theft Protection for your website:
- Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
- In the search results view, click on the domain name. This will take you to the order details view.
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, go to Manage Website -> Additional Tools -> Bandwidth Theft Protection.
- Here, select Yes in the drop-down menu next to Enable Bandwidth Theft Protection.
- The extensions – .gif, .bmp, .jpg and .png – are listed by default in the File Extensions to be protected textbox -
- If you wish to remove an extension from the list, select the same in the textbox and press the Delete key on your computer’s keyboard.
- If you wish re-submit an extension disabled earlier, simply type in the extension in the textbox.
- Click on the Submit button to save your settings.
|
IMPORTANT In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
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Comprehensive Raw Log files are made available in the Logs Folder for your website. These contain complete Web logs, FTP logs and Mail logs for your Web hosting package. The Log Files Manager in the control panel provides extremely flexible options to manage these raw log files.
Now, it is obvious that these log files consume a part of your web space. One method of optimizing your disk space would be to delete all web log files after you have generated your Web statistics reports. Follow the procedure mentioned below to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Statistics Manager -> Settings.
5. On this page, you would find the option to Purge Log Files. Selecting Yes from the drop-down adjacent to this option would delete all web log files once you have generated the requisite reports.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.
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If the hosting package that you have purchased from Gossimer contains MySQL Database(s), you can add as many as 100 Database Users cumulatively for all your Databases. Moreover, the distribution of number of Users for each Database is not pre-defined – you can specify how many Users you wish to allow access to a particular Database, as long as the total number of Users is limited to 100.
Follow the process mentioned below to add additional Database Users for your MySQL Database:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Add Database User.
5. On this page, specify the following details
- Database: The name of the Database for which you wish to add this User.
- Database Username: The Username for the User you are creating.
- Password: A password for the User you are creating.
6. There are also some additional details that you can specify; however, they are not essential and can be specified at a later time as well. These are:
I. Hostname details: Specify the hosts from which you wish the User to access this Database. You have 3 options
- Allow connection from any host
- Allow connection only from the same server
- Allow connection only from specific hosts (enter specific hosts here – hosts can be in the form of a hostname, or IP Address).
Reference: Restricting access of a MySQL Database User to allow connection from Specific Hosts only >>
II. Security privileges: Click on the Security Privileges button to specify access rights for that particular Database User. Click on Save Changes to submit the settings.
Reference: Defining Access rights for a MySQL Database User >>
7. Once you have specified all details, click on Submit.
IMPORTANT
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
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Follow the process below to delete an existing MS SQL Database:
1. Login to your Control Panel and search for the domain name for which you have purchased this Hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it.
6. Select the check-box before the Database that you wish to delete, and click on the Delete button.
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Directory Protection is an easy-to-use web based tool included in the Control Panel that allows you to create as many password protected areas for your website as you want, without requiring any programming. This allows you to store sensitive material online and give browser based access to such content to authorized users only.
Enabling Password Protection for specific directories for your site:
- Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>
- In the search results view, click on the domain name. This will take you to the Order Details view.
- Click on Manage Web Hosting Service in the lower toolbar.
- In the Website Management interface pop-up that follows, go to Manage Website -> Directory Protection -> Add Directory Protection.
- On this page, specify the directory that you wish to protect, or use the Browse button to select the directory you wish to protect.
- Sometimes, you may wish to list the files/folders in the selected directory instead of displaying the default document, after authentication through a web browser. The List Directory Contents checkbox needs to be selected to achieve this (directory listing).
IMPORTANT
Directory listing cannot be enabled for the webstats folder.
- Specify a Username and Password for this directory, and click on Submit.
Now, a password dialog box will automatically pop-up in the browser when an attempt is made to access the password protected directory or any of its sub-directories.
Modifying access details for a protected directory:
- Perform steps 1-3 mentioned in the above process.
- In the Website Management interface pop-up that follows, go to Manage Website -> Directory Protection -> List Protected Directories.
- Click on the Directory link to go to the Directory Protection Details page for that specific directory.
- Modify the Username and/or Password for this directory and/or enable/disable List Directory Contents (directory listing), and click on Submit.
IMPORTANT
Directory listing cannot be enabled for the webstats folder.
The new username/password will now have to be used while accessing this directory and/or directory listing will be enabled/disabled as per your selection.
Disabling Password Protection:
- Perform steps 1-2 mentioned in the above (modifying access details) process.
- Select the checkbox adjacent to one or more directories, for which you wish to disable password protection.
- Click on Delete button and confirm the action by clicking on OK.
IMPORTANT
In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.
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You can temporarily disable a particular User’s access to your Database, by Suspending that particular User. Follow the process mentioned below to do so:
1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.
2. In the search results view, click on the domain name. This will take you to the order details view.
3. Click on Manage Web Hosting Service in the lower toolbar.
4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.
5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whom you wish to Suspend.
6. In the User details view that follows, click on Suspend. This would disable the User’s access to the Database.
Unsuspending a User: To revoke a User’s Suspension, simply click on Unsuspend in this view.
IMPORTANT
If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:
- Modification/Deletion of the Database, that you selected during installation of the Power Tool
- Modification/Deletion of the Database User, that you selected during installation of the Power Tool
Tags: 3 Web, Access Database, Control Panel, Database Manager, Database Name, Database User, Databases, Details View, Domain Name, Manage Web Hosting Service, Management Interface, Mysql Database, Power Tool, Space Utilization, View 3, Web Hosting package, Web Hosting Service, Web Service, Website Management