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Gossimer’s Premier Web Hosting and Domain Registration Knowledgebase.
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02 Sep 10 Redirect Manager

 

The Redirect Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to seamlessly forward requests for any local folder, sub-folder or file on your website to another Domain name, URL or IP address. For example, if you want http://www.your-domain-name.com/somepath to redirect to http://www.some-other-domain.com, then you can use the Redirect Manager to define a rule for this. It is very easy-to-use, and allows you to add as many such web forwarding rules as you want. 

 

Enabling Redirection

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> Add Redirect.

5. Here, specify the following details:

  • Redirect from URL: The URL on your website which you wish to redirect
  • Redirect to URL: The destination URL to which you wish to redirect

6. Click on Submit.

 

Modifying Redirection

1. Perform steps 1-3 mentioned in the above process.

2. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Redirect Manager -> List Redirects.

3. Click on the Redirect From link to go to the Redirect Details page for that specific redirection.

4. You can modify the Redirect To URL field value.

5. Click on Submit.

 

Disabling Redirection

1. Perform steps 1-2 mentioned in the above (modifying redirection) process.

2. Select the checkbox adjacent to one or more redirects, which you wish to disable.

3. Click on Delete button and confirm the action by clicking on OK.

4. Click on Delete to provide the final approval for deletion.

 

IMPORTANT 

In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.

 

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02 Sep 10 Website Speed Booster

The Website Speed Booster is a feature unique to Gossimer, and is available ONLY with the Linux Web Hosting Package. This tool automatically enhances the speed of your website by up to 20 times and more!

How does it work?

The Website Speed Booster works by compressing the content delivered to the client when it is sent across the Internet, making use of the browser’s ability to uncompress this data seamlessly. The tool does not require any changes in website code, nor does it require any additional software on the user’s end. All browsers starting from Internet Explorer 4.0, Netscape 4.06, Opera 5, Lynx 2.6 support this feature. Besides, this solution will simply not compress the data if the visitor has a non-compliant browser, so it presents no risk to your website at all. 

Using this tool from your Control Panel, you can boost the speed of all of the following:

  • All static pages i.e. html, js, css files etc
  • All dynamic pages i.e. php, perl, cgi, python files etc
  • All images and downloadable files, such as .gif, .jpg, .png, .doc, .pdf, .xls and so on.

 

Specifying Speed Booster settings

Follow the process mentioned below to specify your Website Speed Booster settings:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Web Server Manager -> Website Speed Booster.

5. On this page, select Yes from the drop-down adjacent to the type of content you wish to optimize. You can choose to boost

  • Static Content
  • Dynamic Content
  • Images and other downloadable articles

    For disabling the feature, you need to select No from the drop-down.

6. Click on Submit.

IMPORTANT 

In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, the change might take upto 20 minutes to be effective.

 

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01 Sep 10 Adding an FTP User

Follow this process and add FTP users to upload content for your website.

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> Add FTP User.

5. The form on this page has the following details, specify these for the new FTP user:

  • Username: A standard username for the new FTP user.
  • Password: A password which the new FTP user would provide on login.
  • Home directory: The user will automatically be directed to this directory; his access will be restricted to this directory and all its sub-directories. This user will not be able to access any files in a parent directory. The “Home Directory” has to exist at the time of adding the user; by default, it is set to root.
  • Restrict Web Space: This allows you to restrict the amount of content that the FTP user can upload to your website.

6. Once you have provided all details necessary, click on Add. This will create a new FTP user.

 

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01 Sep 10 Adding a DSN

Follow the process outlined below to add a DSN for your database:

1. In the Website Management interface, go to Manage Website -> DSN Manager -> Add DSN.

2. Here, you need to provide a name for the DSN you are adding, as well as the database your are adding it for.

3. Additionally, you may also specify the DSN type, along with additional database details such as the hostname, and the username/password for accessing the database.

4. On clicking Submit, the DSN will be added for the database specified.

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01 Sep 10 Listing/Modifying Backup Policies

Follow the process mentioned below to modify/delete an existing backup policy:

1. Login to your Control Panel, search for the domain name for which you have purchased this hosting package and proceed to the Order Details view. Click here to read how >>

2. Click on Manage Web Hosting Service in the lower toolbar.

3. In the Website Management interface pop-up that follows, go to Manage Website -> Backup Manager -> List Backup Policies.

4. Here, you can modify/delete a backup policy as mentioned below -

Modifying a Backup Policy

  1. Click on the link for the directory whose backup policy you wish to modify.
  2. Modify one of the following fields -
    • No. of Backlogs – Your backup archives will be rotated these many times before being deleted.
    • Rotation Cycle - Select either Daily, Weekly or Monthly from the drop-down. Archive files are rotated depending upon the cycle you select.
  3. Click on Submit.
  4.  

Deleting a Backup Policy

  1. Select the check box adjacent to the directory whose backup policy you wish to delete.
  2. Click on Delete and then click on OK.
  3. Confirm the deletion by clicking on Delete.
  4.  

 

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01 Sep 10 Connecting to and Managing your database using PHPMyAdmin

PhPMyAdmin is a tool that helps you construct and manage your databases efficiently. Using PhPMyAdmin is very simple, just follow the process outlined below to connect to your database using PhPMyAdmin.

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. Click on the database to which you wish to connect.

6. A new popup window will open asking for username and password. Enter your database username and password in order to login.

You will then be logged in to the PhPMyAdmin interface where you can manage your database.
 

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01 Sep 10 Deleting a MySQL Database User

Follow the process mentioned below to delete an existing Database User:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whom you wish to delete.

6. In the User details view that follows, click on Delete.

 

IMPORTANT

If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:

  1. Modification/Deletion of the Database, that you selected during installation of the Power Tool
  2. Modification/Deletion of the Database User, that you selected during installation of the Power Tool

 

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31 Aug 10 Managing subdomains on a Windows Web Hosting package

Modifying a Subdomain

  1. Perform steps 1-2 mentioned in the above (Adding a Subdomain) process.
     
  2. In the Website Management interface pop-up that follows, go to Manage Website -> Subdomain Manager -> List Subdomains.
     
  3. Click on the Subdomain Name link corresponding to the subdomain you wish to modify.
     
  4. Make the desired modifications and click on Submit to save the changes.

 

Deleting a Subdomain

  1. Perform steps 1-2 mentioned in the Adding a Subdomain process above.
     
  2. In the Website Management interface pop-up that follows, go to Manage Website -> Subdomain Manager -> List Subdomains.
     
  3. Select the checkbox adjacent to one or more subdomains, which you wish to disable.
     
  4. Click on Delete button and confirm the deletion by clicking on OK.
  5.  

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31 Aug 10 Adding additional MS SQL Database Users for a specific database

When you create a MS SQL database in your Windows Hosting package, it is compulsory for you to create a Database user who can update the database. Gossimer allows you to add further database users, provided that the total number of users across all your databases does not exceed 100.

Follow the process mentioned below to add additional Database Users for your MS SQL database:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Add Database User.

5. On this page, specify the following details

  • Database: The name of the database for which you wish to add this User.
  • Database Username: The username for the user you are creating.
  • Password: A password for the user you are creating.

6. Once you have specified all details, click on Submit.

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30 Aug 10 Changing Password of a MS SQL Database User

Follow the process mentioned below to modify the password for any of your MS SQL Database Users:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it.

Here, click on the User whose password you wish to modify.

6. Here, enter the new password, and click Submit.

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29 Aug 10 Deleting MS SQL Database Users

Follow the process mentioned below to delete an existing MS SQL Database user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the Order Details View.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whom you wish to delete.

6. In the User details view that follows, click on Delete.

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28 Aug 10 Defining Action rights for a MySQL Database User

Gossimer allows you the ability to customize User access to your Databases to a considerable extent, such that you can decide what action privileges to provide for a Database to any User. For example, you can choose to revoke deletion privileges in a Database for a particular User, while allowing the User to read and/or update the Database.

The actions that you can choose to provide/revoke privileges for a User are:

  • Select
  • Insert
  • Update
  • Delete
  • Create
  • Lock Table
  • Drop
  • Reference
  • Index
  • Alter
  • Create Temp Table

 

You can specify restricted Database access for a particular User during creation of the User account itself. Click here to read how to add a MySQL Database User >>

However, if you had not done so and wish to do it now, or wish to modify the existing action privileges, follow the process mentioned below:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> List Databases.

5. The following page would contain a list of Databases associated with your website, with complete details for each Database such as the Database name, space utilization and the Users associated with it. Here, click on the User whose access you wish to modify.

6. In the User details view that follows, click on Modify.

7. Under the Advanced Options section, de-select the check-boxes adjacent to the action privileges that you wish to revoke, and click Submit.

This would ensure that the User can only perform the actions that are selected (ticked in this view).

 

IMPORTANT  

If you have installed a Power Tool in your Web Hosting Package, then you need to ensure that you do not perform any of the following actions:

      

  1. Modification/Deletion of the Database, that you selected during installation of the Power Tool
  2. Modification/Deletion of the Database User, that you selected during installation of the Power Tool
  3.  

 

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27 Aug 10 Modifying the Disk Quota of an FTP User

Disk Quota of an FTP user is the maximum disk space allocated to that user. By setting a quota for the FTP User, you are restricting this user from uploading more data than the specified limit. Follow the below steps to modify the quota of a particular user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.

5. Click on the desired FTP user to go to the details view.

6. Here, select the check-box next to Restrict Web space. In the adjoining text field, enter the limit you wish to impose for that particular user.

7. Click on Modify.

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27 Aug 10 How do I make a backup copy of a MySQL database?

Taking a Backup of your MySQL Database via phpMyAdmin

You can backup your database using phpMyAdmin in just a few mouse clicks. The process for the same is outlined below:

1. Connect to your database using phpMyAdmin. Click here to read how >>

2. Click the database name in the list on the left of the screen. Once you get to your database details, you should get a menu header for your database which looks like so:

dbbackup1 How do I make a backup copy of a MySQL database?

 

3. Click on Export. This will get you to a screen with the following options:

dbbackup2 How do I make a backup copy of a MySQL database?

 

4. From here it’s just a matter of clicking the right options and the Go button to get your database dump. To save the backup file on your computer, click on Save as file option and the corresponding compression option to get the backup to download to your system.

 

Taking a Backup of your MySQL Database from within the Control Panel

Gossimer Hosting Control Panel provides an easy method to create a backup copy of your MySQL database. Process mentioned below explains how to create a backup copy:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Backup/Restore Database.

5. Select the radio button Backup Database.

6. You can take a backup of only the database schema, database schema and tables or a back up of selected tables only.

  • Select a Database from the drop-down menu next to Dump Schema only (No Data) if you wish to take a back up of just a database’s schema. Leave the checkbox unchecked if you need a backup of the entire database.  You may a take a back of the all the tables or only selected tables. Select the radio button Backup Selected Tables and select the desired tables from the list or select the radio button Backup All Tables.
     

     

  • Click on Browse next to

In case you are taking a backup of only database scheme or database scheme and all tables, the backup will be stored as database_name.sql, while in case of backup of only selected tables, the backup will be stored as database_name.table_name.sql.

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27 Aug 10 Un-suspending an FTP User

Follow this process to un-suspend a suspended FTP user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.

5. Select the check-box before the suspended user whom you wish to Un-suspend, and click on the Unsuspend button.

This will restore the FTP users access.

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26 Aug 10 Direct Download Manager

The Direct Download Manager is another feature exclusive to the Gossimer Control Panel. It helps you save several hours of your valuable time by allowing you to download files to your web space directly from another server via a HTTP URL or FTP URL.

If you need to transfer large files to your web space that are already available on some other server, then you would typically have to download these files locally to your desktop and re-upload them. All of this could take up quite some time depending on the file size and your Internet connection speed. However, using the server-to-server transfer facility provided by the Direct Download Manager, you can utilize the server’s high speed connection to directly download large files. So, even if you are connected to the Internet via a dial-up connection, file transfers will occur at the very high speeds. 

This feature is most useful when you are transferring your Website data from your previous Web Hosting provider, as you could just zip up your whole website and instead of downloading it locally to your desktop, directly download it on the server and unzip it there. 

Using the Direct Download Manager
Follow the process mentioned below to download files using the direct download manager:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Additional Tools -> Direct Download Manager.

5. Here, provide the following details

  • The remote URL – i.e., the location of the file that you wish to download
  • Destination – the directory to which you wish to send the downloaded file

6. Click on Download Now. This would download the file to the location you have specified.

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26 Aug 10 Viewing a list of all FTP Users

Follow the process mentioned below to get a list of all FTP users associated with your web hosting package.

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users.

This would give a detailed list of all FTP users associated with your web hosting package.

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26 Aug 10 Modifying the Password for an FTP User

You should make it a habit to change your FTP User password at regular intervals. Follow this process to modify the password for an existing FTP user:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package.

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> FTP User Manger -> List FTP Users. This would give a list of all FTP users associated with your web hosting package.

5. In the user list view that follows, click on the user whose password you wish to change.

6. Enter the new password in the Password and Confirm password slots, and click on Submit.

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26 Aug 10 Scheduled Task Manager

The Scheduled Task Manager (available ONLY with our Linux Hosting Packages) in your Control Panel gives you the ability to schedule a task (cron) for your website to run on specific days and at specific times. For example, if you want to run a particular script at midnight on every Sunday, then you can use the Scheduled Task Manager to define a task for this. It is very easy-to-use, and allows you to add as many such scheduled tasks as you want. 

 

Adding a Scheduled Task

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to read how >>

2. In the search results view, click on the domain name. This will take you to the order details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> Add Scheduled Task.

5. Here, specify the following details:

  • URL to be accessed periodically: The URL on your website, for the script to be executed
  • Minutes/Hours/Days/Months/Days of Week: The parameters used to define when this task is scheduled to run
  • Notify Email Address: Email Address where notifications related to this scheduled task are to be sent

6. Click on Submit.

 

Modifying a Scheduled Task

1. Perform steps 1-3 mentioned in the above process.

2. In the Website Management interface pop-up that follows, go to Manage Website -> Scheduled Task Manager -> List Scheduled Tasks.

3. Click on the Command link to go to the Scheduled Task Details page for that specific scheduled task.

4. Make modifications to the desired fields.

5. Click on Modify.

 

Deleting a Scheduled Task

1. Perform steps 1-2 mentioned in the above (modifying a scheduled task) process.

2. Select the checkbox adjacent to the scheduled task, which you wish to delete.

3. Click on Delete button and confirm the action by clicking on OK.

 

IMPORTANT

In order to complete the action, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, each one of the above mentioned actions might take upto 20 minutes to be effective.

 

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26 Aug 10 Adding a MS SQL Database

Follow the process mentioned below to add a MS SQL database for your website:

1. Login to your Control Panel and search for the domain name for which you have purchased this hosting package. Click here to know how >>

2. In the search results view, click on the domain name. This will take you to the Order Details view.

3. Click on Manage Web Hosting Service in the lower toolbar.

4. In the Website Management interface pop-up that follows, go to Manage Website -> Database Manager -> Add Database.

5. On this page, specify

  • the Database Name, i.e. the name by which your database would be referred to.
  • the amount of space you wish to allot for this database, in Megabytes (MB).

6. Additionally, you would also have to add a user to access this database. Specify the username and password for this user. You can add further users to access this database as well. Click here to know how to add users to an existing MS SQL database >>

7. Once you have specified these details, click on Submit.

IMPORTANT

  • The success message in the resulting page will display IP Address of the Database Host Server on which the database has been created. This IP Address needs to be used while connecting to the database.
     
  • In case of multiple databases, the Database Host Server may be different for each database. Hence, the specific IP Address mentioned in the success message is to be used for each database.

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